Jeep Cherokee owners have reported 36 problems related to car will not start (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
When starting my car it did not want to start and then it did and all this happened,check engine light came on, service transmission light 4wd temporally unavailable, service park brake , and it would not go into gear. At auto zone the code stated watchdog performance.
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all problems of the 2015 Jeep Cherokee
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First incident, vehicle was parked, hence stationary. Vehicle would not start, lights would flicker and a a clicking noise would be heard when starting the vehicle. Vehicle was jump started and let it run for a while, then I shut it off to make sure everything is ok and it did not start again. Same flickering lights and clicking noise. Got it jump started again. Drove to autozone to have battery checked, while trying to park, vehicle just shut off with car on drive. Autozone employee tried to jump start vehicle and it would not start at all. Automatic locks would not lock or unlock the vehicle. Car was then towed to dealership. As of right now, unknown cause of vehicle incident.
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all problems of the 2018 Jeep Cherokee
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While driving the vehicle all the warning lights come on and warning sounds start going off. We lose our speedometer, fuel guage and all other instruments. The parking brake engages as we are driving down the road and the vehicle will not shift gears. When stopped after this incident, the parking brake engages and we are unable to go forward or backwards while in gear. After todays incident, the vehicle wouldn't start back up after the vehicle was turned off. This started 2 weeks after we purchased the vehicle and has been a continuous problem since that time. (we've owned the vehicle since February 2020. ) the vehicle has been in the shop 4 times with the same problem. One of those times it was in the shop for 2 1/2 months and the service department wasn't able to locate the problem. We finally took the vehicle to a dealership 3 hours away from our location and they fixed the blind side module which they stated shorted out the remaining systems and that it is fixed. Today, 09/20/2020 we had another incident in which the malfunction was worse and wouldn't start after we turned off the vehicle. The problem is getting dangerous and scary while driving. I have video recordings of each incident. The videos are to long to attach, but I have been able to text them.
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all problems of the 2020 Jeep Cherokee
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Approx. 4:45pm when the temperature was 117, I was parked, with the engine off, waiting to pick up my dog at the vet. I had just driven 15 miles to this location = 25 minutes. Waited over 20 minutes for dog to be brought to car. When ready to leave, car would not start, all service/dash lights come on. (had air, radio, lights} waited over 40 minutes and finally car started. Drove directly home, again the 15 miles in about 20 minutes, backed into driveway, put car in park (did not turn engine off), took dog inside. When putting car in reverse to put car in garage, car stalled out. This was twice in one day!! this has been happening for the last 2 years on very hot days. Why no research/recall on this stalling out issue??.
It first started with 911 vehicle phone "vehicle phone requires service" please contact dealer. Then after a few months the display will take a while to turn on, at one point during that time I went to turn on my car and it wouldn't start, it said "key fob not found" when key was with me. It did finally turn on after I removed the key from fob. I immediately took it to the dealer and they did some updates on it, couple hundred dollars later. Was working fine after that, but two days later I got the initial message from above and my gps was not working. I took it back to the dealer and they said they will do updates again. Dealer came back and said during the updates the radio went (stop working)and they had to replace the radio. They ordered one, I took it in for replacement and it's been in the shop for 3 days, they don't know what is wrong with it. They said they are waiting on factory to advise them.
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all problems of the 2016 Jeep Cherokee
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Lost power while driving on a city street. Battery light came on. D on the gear shift was flashing. Was able to restart vehicle and travel for about 300 feet and then lost power again. Vehicle would not restart after many attempts. Finally restarted after showing no signs that it was going to. Was able to make it back home without incident which was less than a half mile away.
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all problems of the 2017 Jeep Cherokee
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Everytime I slowed down my Jeep would cut off. I figured out I could get it to restart in neutral as I'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the Jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine. . The dealers temporary solution is to do a oil consumption test to turn into mopar. So I have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my Jeep will not start. Thankfully it is in my driveway and I didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when I try starting. Also, February 2019 I did get the recall fixed (power control module) from the dealer. So when I went back for this issue they told me I'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so I went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: now my 2019 Jeep is stuck in my driveway and there doesn't seem to be any solution.
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all problems of the 2019 Jeep Cherokee
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Had this car 1 month a after almost being rear ended twice found myself jumping out the car before being hot by semi . . And several times by other cars almost reared me. . The start/stop system is at fault . . Is Jeep or its makers going to take responsibility if I get reared because car didn't start to keep up with traffic. . . . I can prove my point. . . . I'm sitting in stop and go traffic on the interstate all the cars in front of me takes off semi coming up behind me assumes I am taking off as well and doesn't plan on coming to a complete stop. . . I'm hold brake with left foot . . To keep from rolling pressing on accelerator car does not start. Freaking out bail out the door in front of on coming vehicles almost getting run over by them as well truck stops 2 inches from my car. . Is Chrysler going to pay for my car and injuries over this flaw and not have to resort to my insurance. Because of their forced flaw. . I'll send a copy of this to my friends who can also relate to this problem thanks for listening . . .
Tl the contact owns a 2000 Jeep Cherokee. After inserting the key into the ignition switch, the vehicle would not start and a message indicating the key was not recognized was displayed. The vehicle was not diagnosed or repaired. Lindsey Chrysler (8100 centreville rd, manassas, va) was notified of the failure. The manufacturer was not notified. The failure mileage was 200,000.
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all problems of the 2000 Jeep Cherokee
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I have a 2014 Jeep Cherokee sport and my service shifter came on and my car wouldn't start unless I jump started it , called the dealership they said they never of heard of anything like that , I think this needs to be investigated or someone is going to end up kill because of there car messing up .
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all problems of the 2014 Jeep Cherokee
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Car will not start,has to be towed for service. Fourth time for same problem. They installed new battery but after approx 30 days it happens again. Died one morning backing out of my driveway into street would not start. Towed to dealer. Happened again Friday morning at dealer now.
I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.
Takata recall my 2016 Jeep Cherokee will shut off while in motion. The car died while going through an intersection. I was able to coast into a safe place, but car would not restart again after for a few hours. My husband was driving the car and came to a stop at an intersection when the car died again. The car started rolling backwards and he almost hit the car behind him. This is not safe. We have a one month old child, and I do not feel safe putting her in the car.
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear. Recently had to replace the battery because vehicle wouldn't stay running and could not put into gear. Vehicle is currently at the dealership because it was leaking oil. Have been told that the oil cooler needs to be replaced. Have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced. I gave the go ahead to replace the oil cooler and air temperature ambient sensor. Told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300. I then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start. They told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000. Estimate for all repairs to be $2,500 plus. Was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed. It is costing me $35. 00 a day for a rental vehicle through them. I estimate total cost for repairs and rental to be about $3,000. This cost does not include the replacing the drive shaft which they tell me is noisy.
On date of incident vehicle functioned fine in the morning. At 4:30pm when I went to leave work vehicle wouldn't start. Received several error messages including 4wd system unavailable, park brake unavailable and service shifter. 2 hours later nothing worked. Tried to jump the vehicle and was able to get it started. Had auto zone test battery and said it was fine. Took to dealership and they ran tests finding no cause or issues. Battery passes their tests. Morning after I got vehicle back from dealer it started up via remote start with no issues, took son to daycare 7 minutes away. After about 10 minutes went to leave daycare (vehicle was turned off) and it did not start. Was able to get it to start with a jump. Called dealership to inform them, waiting for a call back now. Check engine light is on.
Vehicle would not start. Had it towed to the dealership and they replaced the park/neutral safety switch.
Jeep shift changer lights came on, all car lights in dash board, and car would not start. Car isn't starting with key control, and/or push start. This has occurred on several occasions. Having car towed to dealership.
Went to start car wouldn't start or turn over. Received jump from roadside assistance and waited 20 min before attempting to drive to the nearest auto zone (2 miles). Once I started driving the dashboard lights started flickering and as soon as I came to a red light at a very busy 3 lane intersection I was in the middle lane and my car shut off & wouldn't turn back on. At this point, my only option was to sit without any power, therefore no hazard lights, and wait for someone to hit me as I was unable to leave my vehicle due to high risk of being hit by a car. During the terrifying time of waiting eventually I did get hit. Which caused a three car accident & pile-up on this very busy road. I was the front vehicle and my Jeep is probably totaled and I will be going to doctor tomorrow, the middle vehicle received the most damage & the passengers were hurt & went to hospital, the 3rd vehicle (truck) was very damaged but the driver was not injured. I then called 911 & we filled out a police report & my car was towed & the police drove me home like a criminal. This accident was caused by my Jeep's electrical malfunction. I do not currently see a recall for anything by VIN or by make/model. Please address this immediately as I do not want others to be effected as I was at the fault of Jeep.
Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle failed to start. The autolock function locked the contact in the vehicle. There was an abnormal winding noise while the vehicle was in the park position. The contacted stated while driving at unknown speeds the parking brake locked up without warning. The vehicle was taken to an independent mechanic where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and referred the contact to the local dealer. The failure mileage was 9,935. Ap.
Randomly the vehicle feels as if someone is hitting the car from the front end when put into reverse due to a very hard shift into reverse. Randomly the electrical system will shut off when parked and turning the car on. The auto on/off will randomly shut off while driving and sometimes the vehicle will not start for some unknown reason. I hesitated reporting this thinking that it was probably just bad luck but because of a conversation with a CO-worker who is having the exact same problems I thought that it may be a symptom of a larger problem and something I should report. If this were to happen when driving at higher speeds it could be a disaster.
Tl- the contact owns a 2017 Jeep Cherokee. The contact stated that within months of owning the vehicle it had failed to start and stalled several times with no warning. The dealer (koons tysons Chrysler Dodge Jeep ram, 2050 chain bridge rd, vienna, va 22182, va 22031, (703) 790-0900) had been unable to replicate and diagnose the failure so the contact was uncertain as to the repair solution to repair the vehicle. The manufacturer had issued 6 TSB on electrical system, 4 TSB on the engine however the contact was not included in a recall. The failure was reported to the manufacturer to determine a repair solution. The approximate failure mileage was 5,000. Dyd.
While pulling out of parking lot vehicle started to stall , had to pump gas pedal. This caused the vehicle to lurch forward with a sputtering effect. Thought it might stall out. This has happened a few times, also when I turn vehicle off it will not start and there is no electrical operation at all. I've found I must remove key from ignition before it will restart. This instances happen at random.
1) car stalls at random without warning and no apparent cause. I've had the car stall at low speeds after turning (able to restart) but most significantly an incident occurring 7/9/2017 when I lost all acceleration on the interstate at 65mph while towing a 3500lb trailer. The tachometer and speedodometer dropped immediately to zero. Total shutdown. Concurrently all the electronics shutdown, including power brakes. Thankfully I was on a flat stretch of road and was able to drift into the breakdown lane. The car would not restart; no electrical components with the exception of the hazard lights and emergency brake were functioning. Car had to be towed. 3) cruise control fails to maintain car speed on moderate downgrades. . . Rpm's will shoot to 5000, then car will "take off" increasing speed by as much as 15 mph more than control is set for. My complaints have been verified/replicated by a Jeep Chrysler service center but they have stated they can't fix the car because they do not know what is causing the issue.
The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle would not start after being parked overnight. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 2,000.
When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift. " vehicle will not restart. This problem has happened multiple times while vehicle is in motion. We have had it taken into the dealership with no resolve. After researching, this is a common problem in this year's model that Jeep is aware of. However, the common resolution is dealershipstill claiming an oil change is needed. Most recently our Jeep was 500 miles under the dealership's recommended oil change. I fear for my family's life if this stall happens when crossing busy highways in town.
My vehicle has had continuous issues of jerking/missing gears when it shifts, when I took to be checked I was told it was a known problem with this vehicle and there was nothing that could be done until the engine blows up. I was not notified of any sort of issues when I bought the vehicle new. I have also now had continuous problems with my vehicle not starting from being stationary, multiple times it has not started after being off for a period of time, ie 24 hours, but also numerous times my vehicle has shut off while in motion, I was driving down the road and my vehicle just shut off completely, no lights, no gas, no radio etc. I was luckily on the side of a non-busy road at that time about to turn onto a main road. I had both my children in the vehicle with me. I was unable to start my vehicle from this now stationary position for approx. 15 minutes I sat idle in the road with my children in the car. Another time my vehicle shut off while I was driving in a busy intersection my car shut off as I was turning and I was almost t-boned my vehicle started up after trying a few times and I was able to get out of the road way. Once I was parked in a parking lot to collect myself, my vehicle would not start again. It took approx. 4 times trying to start it again. I have contacted the dealership again and will be taking it back, to be checked. When I took it to them the first time for it to be checked as to why it shut off and they could only come up with that it was low on oil, they did an oil change and said nothing was wrong with my vehicle, which clearly the oil wasn't the problem because it has only been about 400 miles since the oil change.
Started my vehicle today, drove a short distance. Returned home. Turned vehicle off. Went to restart vehicle and it would move to the acc and on positions but would not start and therefore would not run. Have had several electronic gremlins with this car where the tailgate wouldn't latch, vehicle would not start. Ultimately, I believe the electronics to be incredibly buggy and dangerous, and I do not believe fca is doing enough to ensure vehicle safety.
Vehicle surges forward after a stop at numerous & unpredictable times since purchase. This is very dangerous! transmission has been replaced & continues to do this. There is not any predictability as to when this will occur. Have had vehicle in for service 6 times & they were 'unable to duplicate concern'. I would not be bringing my vehicle in if I didn't have a concern! I have never had as many issues with a new vehicle as I have had with this one! vehicle lurches/jerks/rocks when shifting from forward to reverse & reverse to forward--doesn't always engage immediately. Vehicle has revved with acceleration, would not go forward & then suddenly surged forward several times. Pulls to the right on level surface. Vehicle rolls forward after braking as brakes don't always grab. After a stop, car rolls forward. Many issues with radio jumping around on own & skipping preset stations, volume control, & speakers have gone in & out at random. Hands free cell phone doesn't always work. Navigation screen has gone blank/black while car still running. I have had a very loud alarm go on from navigation screen for unknown reason. I received an assembly 'ignition on' warning after I turned car off. Car wouldn't start after 3 tries, then started. As you can see, the one consistent thing is the surging forward, but always something new & different, also.
The contact owns a 1995 Jeep Cherokee. The contact stated that the vehicle failed to start on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the wiring harness failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help. The vehicle lost power and luckily she was able to get off of the road. It was rainy both the day before and that morning also. She said there was a message that came up saying shift into park and start the car. She couldn't get it to start again. I met her and after trying, got the car going but noticed that I didn't feel any response or hear any engine revving when pushing the gas pedal down. It also seemed to start fairly rough. She took my vehicle to work. I checked the vehicle later and it started ok. The battery voltage was the normal 12. 6v and 14. 7v when running. At first I thought it was a fluke. The next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it. After we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction. . It was again rainy outside. She again saw the same message. I met her and got it started again but also again noticed no reaction to stepping on the gas pedal. When I shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with Chrysler grand voyagers and then this Jeep and the articles on this site that seem to be pointing to Jeep transmissions I think Chrysler better come up with the right fix very soon before someone gets killed.
On December 7th, the car (2014 Jeep Cherokee with 12,600 miles) lost power unexpectedly while I approached a stoplight, and had to be coasted to the side of the road. We waited approximately 10 minutes, and it restarted. No warning or check engine lights came on. Over the next several days, we had approximately 3 instances where the car either wouldn't start, or would lose power. Still no warning lights came on indicating an issue. As we believed this to be a potential safety issue, we took it to the local Jeep dealership and asked them to check it out. They kept it for 6 days and indicated that they could not recreate the issue. We picked the car up on Dec. 16th. On December 25 the car again lost all power while driving (lost engine, power steering, and power breaks). Fortunately this occurred on a local road and the car was able to be coasted to stop without incident. This time several indicators illuminated including the 'check engine' light. We had the car towed the next day to the same dealer. At the time of this writing, the dealership has had the car 22 days, and still have not been able to diagnose the issue. They did replace the pcm, however this did not correct the issue. I'm filing this complaint because of the potential safety issue. I also have a concern because Jeep is not able to properly diagnose the problem in a reasonable amount of time.
Vehicle would not start due to failed totally integrated power module. The tipm would not send power to the fuel pump and engine would not start. Chrysler knows about this problem but fails to take responsibility for the defect.
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all problems of the 2011 Jeep Cherokee
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The contact owns a 2011 Jeep Cherokee. The contact stated that the vehicle would not start on more than one occasion. The vehicle was taken to an authorized dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
My vehicle was hard cranking in the morning. Vehicle will not start using key fob or push button start. Vehicle cranks for 5 to 10 seconds and then shuts down. After replacing the battery (which now I did not need and $245. 00 later) , being stranded numerous times, and taking to multiple mechanics. If vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles. I have researched and determined that there a hundreds if not thousands of Jeep owners who are experiencing the same problem. Since my car is out of warranty dealership tells me that it is on me to pay for the parts and labor to fix. Unacceptable. With this being such a widespread problem a recall should be issued and consumers not be forced to pay for a part that is clearly failing nationwide. Recall needs to happen immediately.
The contact owns a 2008 Jeep Cherokee. The contact stated that the vehicle failed to start. The contact towed the vehicle to a local mechanic. The mechanic advised that the entire electrical system malfunctioned and both the ignition motor and the ignition switch needed to be replaced. The contact did not call the manufacturer. The failure mileage was 53,000. The VIN was not available.
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all problems of the 2008 Jeep Cherokee
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Problem Category | Number of Problems |
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Electrical System problems | |
Wiring problems | |
Software problems | |
Car Will Not Start problems | |
Dash Wiring problems | |
Starter problems | |
Battery Dead problems | |
Underhood Wiring problems | |
Fuses And Circuit Breaker problems | |
Horn Assembly problems |