Electrical System Problems of Jeep Cherokee - part 1

When driving a message popped up to "service shifter" and all the red lights turned on the shifter. I was unable to switch out of thus screen to bring the digital odometer back up like when other service message appear. When I was able to pull over and turn off the car and wait and turn it back on again the message and lights appeared again. I was able to get my car into the dealership that day to be looked at. The called later and said it would be $1700 to repair. From talking with the dealership and my own google searches this is a very well known problem. If this is a very well known problem by Jeep why is this not being recalled? it seems that they are just profiting from this issue instead of making it right.

See all problems of the 2017 Jeep Cherokee 🔎.

The systems that failed included the shifter, which causes the car to lock so that it cannot shift out of park . This is most likely due to a shifter assembly and/or sensor malfunction. Several months prior to this event occurring (I. E. , the car would not start, despite a new battery and consistent scheduled maintenance), this operator of the vehicle complained to the dealership that the car started to feel tremulous, along with the gas gauge reading 30-40 miles below the expected fill on a full tank. The dealership "checked the sensors" and determined nothing was wrong. The driver has been noticing shaking and continued problems with this vehicle shifting in and out of lower gears (1st through 3rd in an automatic v6 engine). The culmination is now this car will not start, and states both 'service shifter' and 'brake sensor service' lights illuminate upon attempting to start the engine. From reading, it is likely to have a transmission range sensor failure, a faulty shifter module, or wiring corrosion. Also, stellantis (software manufacturer for these sensors) has admitted fault of these sensors in the past, and had extended warranties for some, but not all vehicles. Unable to operate a nonfunctioning vehicle now stuck with towing to a dealership I've not had good results with since the purchase of this vehicle.

See all problems of the 2020 Jeep Cherokee 🔎.

My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and everything, from the alternator, engine, fuel pump, battery, etc. Are all fine. But the vehicle will cut of while driving or while idling at the traffic light. This is a major safety hazard. Not only for myself and the occupants of the vehicle but other drivers on the road as well. This could cause serious injury of even death. I have found dozens of reports of the same issues online, and none have identified an issue or recall but this has to be a manufacturer defect. No one should have to drive a car that checks out as "safe" but it an accident waiting to happen, either on the freeway or main roads.

I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it performs an uncommanded braking while driving at speed. Without any warning the car slams on the brakes creating an immediate risk of a rear end collision. Diagnostic scans show multiple critical failures: po128 (the initial warning of a computer communication issues). Dealership (echo park) refuses to fix with the proper oem part and denies my warranty, (I called it in on day 15 on my warranty, 01/28/26) I let them know the fans were loud, rpms fluctuating, tailpipe full of black soot and making a loud sputtering, this is burning up my fuel fast. My appt was on 02/10/26 they said there was nothing wrong with it. A couple weeks go by and then the check engine light turned on (after my warranty) I took it back on 03/19/26, they visually verified the code, said I had to pay out of pocket to fix it with an aftermarket part not the oem part. They set up an appt for 03/25/26. Uo128 (lost communication with brake control module) and c008e-00(ecu internal performance). These codes are directly linked to the NHTSA safety investigation pe22- 009. When I took the vehicle to allways [xxx] on March 23, 2026, the service department refused to perform a safety inspection without an upfront payment, despite the vehicle having exposed wiring in the steering column and part of an active federal safety probe. As a small business owner (maid to sparkle) grandmother who transports a [xxx] daily, I am now stranded with a vehicle that is unsafe to drive due to a documented a manufacturer defect. While at the dealership I was simultaneously on the phone with Jeep customer care. Despite the vehicle being under federal safety investigation for the exact ghost breaking I am experiencing both the dealer and corporate representative denied assistance and refused a safety inspection without an upfront fee this shows a coordinated refusal to address a documented safety defect. Information redacted pursuant to the freedom of information act (foia),.

See all problems of the 2021 Jeep Cherokee 🔎.

Headlights cut out when it says low beam out and both headlights are new and work fine until it decides it doesn’t. Transmission is faulty in these cars.

See all problems of the 2015 Jeep Cherokee 🔎.

The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out. The incident was recorded on a residential security camera. This posed a significant safety risk because the fire started while the vehicle was off, creating danger to occupants, bystanders, nearby vehicles, and surrounding property. There were no prior warning indicators, messages, or symptoms known before the failure. A dealership has inspected the vehicle and provided a repair estimate consistent with failure in the rear defroster/rear glass area. The vehicle and damaged components should be available for inspection. Based on the observed damage and location of the fire, this appears to be an electrical short involving the rear defroster system or related wiring.

See all problems of the 2018 Jeep Cherokee 🔎.

I have a safety recall 49a on my 2014 Jeep Cherokee I took it in for the recall on 03/03/2026, my trunk was working perfectly fine before I had to recall done on it and now my trunk doesn’t work at all.

See all problems of the 2014 Jeep Cherokee 🔎.

Vehicle was stopped at a light. When I let go of the break the car turned on the parking break. After I turned off the parking break it asked to shift into neutral or park and press the break button the break was locked. I tried to turn the car off but it wouldn’t shut all the way off. It unlocked everything after I turned the engine off and back on.

See all problems of the 2019 Jeep Cherokee 🔎.

While stopped at stop signs or stop lights the emergency parking break will engage and unable to turn off with out restarting vehicle.

See all problems of the 2016 Jeep Cherokee 🔎.

I am reporting a failure of the remedy for recall s55 (NHTSA 16v-529). The manufacturer’s authorized repair, a software-update only, failed to correct the underlying hardware defect in the transaxle jumper harness. As a result, the wires in the harness physically melted due to the high electrical resistance as stated in the s55 recall, which caused a total loss of motive power while driving and rendering the vehicle immobile. This created a significant crash risk as we were suddenly left completely immobile and stranded in the middle of busy traffic, not to mention a fire hazard. Prior to the total failure, the vehicle exhibited electrical symptoms including sporadic starting, locks locking and unlocking by itself, improper revolution, and harsh transmission shifting. In addition to the melted wires in the transaxle jumper harness, there is now oil pooling under the vehicle, signaling further critical damage caused from the recalled part's failure. In the aftermath we are now assessing our federal rights to repair from the manufacturer. The dealership and manufacturer claim the recall is 'completed' because of the initial software update, but the physical defect remains and has worsened into a hazardous state. I am requesting that NHTSA investigate the adequacy of the s55 software-only remedy, as it does not prevent the hardware from failing, leaving countless in a dangerous situation. Any help or advice you could provide on how to proceed would be greatly appreciated. Thank you so much.

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate failed to open. The contact stated that during inclement weather, water was entering the cabin of the vehicle, causing mold to develop inside the vehicle. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 23v338000 (electrical system, structure); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 130,000.

My car shut down and lost power while in motion, it said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out seat belt comes undone while in motion.

The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the radio went black, with the message "re-insert usb" displayed. The contact was unable to use the radio. Additionally, the rear-view camera, the ac/heat settings, and other safety features were inoperable and unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the radio needed to be replaced. The vehicle was not repaired because the parts were no longer being manufactured. The manufacturer was notified of the failure and informed the contact that the parts were no longer being manufactured. The failure mileage was approximately 92,000.

The light came on that says cannot move vehicle, it just stopped. The power transfer unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle.

The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to o'reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the vehicle was experiencing hard shifts while driving. The check engine warning light was illuminated. The vehicle was previously taken to o'reilly’s, where it was diagnosed that the failure was related to the alternator and low battery voltage. The alternator was taken to two technicians for testing, and the contact was informed that the alternator was in good condition. The vehicle was not repaired. Additionally, the contact stated that the abs warning light was illuminated. The vehicle was recently taken to o'reilly’s and autozone for diagnostic testing and the contact was provided fault codes for evap system leak detected, 1,2,3 active grille shutter (ags), throttle pedal position sensor switch a circuit high, system voltage below and above threshold, denied torque request signal, ecu configuration mismatch, ecu vehicle option mismatch, output speed sensor, input speed sensor/correlation, fan 1 control circuit, throttle pedal position sensor switches d and b circuit low, and dtc u0402-00 for tcm immediate repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 72,000.

To whom it may concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee limited due to ongoing defects that create unsafe driving conditions. Vehicle information: •year/make/model: 2019 Jeep Cherokee limited •189,000 safety issues: my vehicle has experienced repeated and unpredictable failures, including: •loss of power while driving •electrical instability and voltage fluctuations •auto stop/start system malfunction •hard and delayed transmission shifting •“service shifter” warnings and parking brake alerts (p with exclamation point) •intermittent stalling and hesitation these issues occur without warning and significantly impair the vehicle’s ability to accelerate, shift, and operate safely in traffic. Recall concern: I am aware that 2018–2019 Jeep Cherokee vehicles were recalled for transmission, powertrain, and electrical defects, including conditions that can cause loss of propulsion and unsafe shifting. My vehicle exhibits the same symptoms described in those recalls; however, my VIN has not been included. Repair history: I have contacted the dealership multiple times. The primary response has been battery replacement, which did not resolve the issues. No permanent repair or root cause has been identified. Safety risk: loss of power, transmission malfunction, and electrical instability while driving present a serious safety risk and increase the likelihood of a collision. I respectfully request that NHTSA review this complaint and investigate whether my vehicle is affected by a safety-related defect consistent with known recalls for this model sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Unknown: not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral. When I let off the throttle and coast, it will come back to life and go back to normal.

Ptu/transfer case issues under 50,000 miles, Jeep randomly shuts off 4wd in dangerous areas without any warning.

In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (nhsta #xxx/Jeep #49a). I picked up my Jeep and parked it and did not drive it for several weeks. In December 2025, I rented my 2014 Jeep Cherokee on turo and within the first 24hrs of driving, the renter contacted me and told me the electronic parking brake malfunctioned when the vehicle was parked, which prevented the car from further operation. I towed the car to a mechanic who confirmed the problem with malfunctioning electronic parking brake (epb) due to water intrusion in the rear of the vehicle, who then isolated the epb to enable vehicle operation, and referred me to the Jeep dealership for repair. I retrieved the vehicle and dropped it off at a local Jeep dealership for assessment and repair. The Jeep dealership has confirmed that there is significant water intrusion into the vehicle rear (likely from failing sunroof, as the headliner is also soaked and damaged), where water has collected behind the plastic interior panels; and indicated the epb module, located in the rear, needs to be replaced. I authorized this replacement/repair which was completed. My research of this issue indicates in addition to the above recall for power tailgate malfunction due to water intrusion, that the defective epb is also due to water intrusion [xxx] ). I believe this to be highly likely since after owner and operating the vehicle daily for two years and this issue only arising immediately following the power tailgate recall repair information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Jeep will stall/ or stop completely while driving randomly. Loses power in gas pedal. Electric throttle control light comes on.

While driving my 2019 Jeep Cherokee, the engine randomly shuts off without warning. This has happened multiple times at different speeds. The vehicle suddenly loses all power, and I have to coast to the side of the road. There are no warning lights, messages, or diagnostic codes before or after the stall. The specific component causing the failure is unknown, but it seems related to the electrical/engine/powertrain system. This failure puts my safety at serious risk because the engine dies unexpectedly in traffic, which could easily cause a rear-end collision or loss of control. I had a diagnostic scan done at autozone and no trouble codes were found. There were no symptoms or warning lamps prior to each incident ,the engine simply shuts off while the vehicle is in motion. This is a recurring safety hazard.

What happened : the vehicle experienced a sudden electrical failure and loss of normal shutdown control. The vehicle would not start or turn over. After repeated attempts, it eventually started, at which point all dashboard lights began flashing uncontrollably. The engine continued running even after the ignition was turned off and the key was removed. The only way to shut the vehicle down was to disconnect the battery. This created a safety concern due to the inability to control the vehicle’s electrical systems or safely shut off the engine. The failure occurred without prior warning. The vehicle was taken to an authorized dealership for inspection. Diagnostics confirmed a failure of the body control module (bcm). The steering column control module (sccm) was also found to be non-functional and may have been affected by the bcm failure. The vehicle remains inoperable and is awaiting replacement of the bcm, which is currently on backorder with no estimated availability. The failed components are available for inspection upon request. The issue has been confirmed by the dealership. No crash occurred, but the malfunction posed a potential safety risk due to uncontrolled electrical behavior and inability to shut down the vehicle normally.

Unknown.

While driving my 2019 Jeep Cherokee, the vehicle's start/stop system malfunctioned and caused the engine to completely shut off at a traffic light. I had my hazard lights on, and while stopped safely another driver rear ended my vehicle. The Jeep has had repeated issues with stalling and engine shut-off since I purchased it. This is a serious safety concern and could have caused greater injury. I brought my vehicle to the dealership 3 times for the same issues once back in 01/25/2023, when the vehicle was still under warranty a part was ordered and replaced, but the same issues kept recurring. When I brought the vehicle back in in 2024 I was told because my warranty had expired I would have to pay out of pocket to repair the issue.

My Jeep will accelerate forward when breaking, stall at a red light and roll back, massive humming and grinding on the peddle, start/stop failure and failure to start. I've been able to avoid two crashes so far and used my own scanner to detect the problem. Nothing comes up. I bought this shady vehicle oct/3/25. Dates of incidents include oct 3rd- November 10th.

Why does a service shifter notes appear on the dashboard of my 2015 Jeep Cherokee latitude? thank you.

While driving 50mhp the vehicle sounded like it was stalling. Couldn't speed up. Svc 4wd and stop/ start system unavailable. There should be a recall to repair but the dealer has no solution or parts. Need solution ASAP.

Have had multiple issues where stop/stop fails while at a stop in the street and either doesn’t start again or starts after a while. Last time on 10/29/2025 I was at a stop just getting off I-10 and the car would not start and gave start stop error and took multiple minutes before starting again. This first began 5/2024. Dealership has replace the battery, starter relay, and the start twice. It is a huge safety concern for me being stuck in the middle of the street or at a stop.

My 2019 Jeep lost all power. Shortly after that my service 4wd light came on. I understand that this is a recent recall for the ptu but, my VIN number is not showing this recall. How do I get my jepp added to this recall for the service 4wd indicator?.

Their was no incident.

Check engine light on 2015 Jeep Cherokee sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. Reset trans and test drove. Code did not come back". Same thing happened again a week later. Took it to firestone, code was "tcm p1726-00 transmission manage sensor "c" circuit high. They said it sounded like the recall number 16v529000/s55. I took it back to the dealership, they said the recall, despite being for a 2015 Jeep Cherokee didn't apply and noted "same code p1726 set in tcm. Going to need range sensor and tcm replaced. ".

Beginning in late October 2025, my 2016 Jeep Cherokee north edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “service shifter” warning (with an a! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard because the vehicle may not shift accordingly, consequently increasing the risk of unintended vehicular movement and ultimate loss of control. I previously brought the vehicle to a certified Chrysler/Jeep dealership (big o’ Dodge Chrysler Jeep, laurens rd. , greenville, SC) approximately 13 months earlier for mechanical issues while under warranty. At that time, repairs were completed and I was told no additional mechanical concerns were present. The shifter malfunction began after my extended warranty expired (after 20,000 miles). Since the problem began, I have taken the vehicle to a mechanic multiple times. During each visit, a diagnostic scan tool indicated cylinder misfires: first visit: cylinder #1 misfire — I paid for repairs/replacement. Second visit: cylinder #2 misfire — I paid for additional repairs. Third visit: cylinder #3 misfire — I was advised further repairs would be costly and to consider replacing the vehicle. Despite having recently spent $1,500 on these repairs, the shifting malfunction and safety issues have persisted/have not been resolved. I have been unable to safely operate the vehicle for approximately four months due to the risk associated with the transmission/shifter malfunction. I have learned that similar (2014-2017) Jeep Cherokees have been recalled for similar electronic shifter defects. However, my VIN was not included in the recall. Because this defect poses a serious safety risk and appears consistent with known issues, I am requesting an investigation into this failure. The vehicle is available for inspection upon request.

The vehicle was sold by drivetime (highland, indiana) on August 29, 2025, with a known safety recall (y18 – transmission oil cooler hose, NHTSA 21v-310) that had not been properly repaired. Jeep dealership documentation dated October 17, 2025, shows the recall was only “inspected” but no repair was completed. Within 30 days of purchase, the check engine light began turning on and off intermittently, and an autozone diagnostic (code p0934 – hydraulic pressure sensor circuit low) confirmed a powertrain failure related to the transmission system. The defect affects hydraulic pressure and gear shifting, creating an unsafe driving condition that risks transmission failure while in motion. The issue has been confirmed by both autozone and the Jeep dealership but not repaired. Dealer and warranty administrator silverrock have refused to provide repairs or a loaner vehicle. Both entities were notified that the vehicle is used by a disabled driver and child, and this refusal poses serious safety and accessibility risks. Despite multiple warnings, both companies continue to deny responsibility, violating federal recall obligations under 49 u. S. C. §§ 30118–30120 and creating an ongoing risk of engine/transmission failure while driving. Related complaints are active with the indiana attorney general (case #11811118) and the federal trade commission.

Parking brake on the Jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking brake switch was installed and programed and told it was ready to go. Picked it up and it did the same thing again and turned on the auto start stop light. Took it back to the dealership and they said water had gotten into the back area and corroded the parking brake module and the connector. They wanted to charge me $2500 to fix. I took the vehicle home and parked it and started doing research. This is a known problem that could affect 1. 2 million vehicles. My Jeep only has 73,500 miles on it and is regularly serviced. It's driven roughly 4 miles a day. This is a safety issue so why isn't there a recall on it. It is a defect in design not a consumer made issue.

4wd service light stays on and dealership says ptu actuator box needs replaced @ nearly $4,000 it's a 2019 Jeep grand Cherokee with 70 miles on it. The part is on a high alert back order and may take a very long time to come in. I am really pissed because I have only owned it for 10 months and if I keep driving it, it could destroy the transmission.