Electrical System Problems of Jeep Cherokee - part 1

My wife was heading home from an appointment on the freeway. When she got on the freeway meter she tried to accelerate onto the freeway but while doing so the car made a beeping noise and a warning sign was flashed. She did not get a look at the warning sign but then the svc 4wd came on. She felt a severe stall with engine power and got really scared. We were lucky she wasn't going full speed on the freeway when the incident occurred. She wanted to pull over on the side of freeway immediately, but due to it being dark she thought it was unsafe especially with the debris that was present. She limped to the next freeway exit due to the car not being able to let her get past a certain speed she says was around 55 mph. Since then we have viewed the car as a hazard to our safety to drive.

See all problems of the 2020 Jeep Cherokee 🔎.

The contact's daughter owns a 2021 Jeep Cherokee. The contact stated that while her daughter was driving, the vehicle stalled. The failure was more frequent after stopping at a stop light while attempting to drive at approximately 5 mph. An orange warning light with the letter a inside a circle was illuminated, indicating a failure with the automatic stop/start system. The contact's daughter was able to restart the vehicle after 3 to 4 manual attempts. The failure was a recurring failure. The failure mileage was approximately 175,000.

See all problems of the 2021 Jeep Cherokee 🔎.

I was coming out of a gas station and the battery light came on/ stayed on and the car just stopped. I couldn’t shut it off, put it in drive, put it in park……. The car still seemed to be running… I had to wait about 10 mins before I could do anything I. E. Start it up again. This was very scary and unsafe as the car stopped dead between a street entrance/ exit of the gas station, and cars had to swerve to get around me.

See all problems of the 2019 Jeep Cherokee 🔎.

My vehicle’s e-brake engaged and would not released. After having it towed to the dealership, I was told that a leak into my rear storage of my spare tires occurred and shorted the e-brake electrical system! there are no visible leaks coming from within the car.

See all problems of the 2014 Jeep Cherokee 🔎.

Driving after work on 53s my Jeep decided to only go 5mph engine light turned on among other light. Svc 4wd. Had to pull over the interstate shoulder that’s under construction and had very small space to park without getting hit by others.

My Jeep Cherokee trailhawk 2022 got completely and unexpectedly stalled while driving on a highway without any type of warning. Many warning signs flashed at the same time: etc (electronic throttle control), service park brake, check engine, battery, and a few more. The battery is one year old - had to replace it at 20k for a similar reason. The incident could have been so much worse had a car been driving behind me. Service dealership is currently inspecting the car.

See all problems of the 2022 Jeep Cherokee 🔎.

My 2021 Jeep Cherokee trailhawk has been effectively unusable since April 19, 2026 due to the ptu issue associated with fca recall 40d/NHTSA recall 26v-290. I previously filed a complaint regarding this vehicle. It has now been 5 months with no repair remedy available. Due to being told by the certified dealer, mopar, Jeep/stellantis (who closed my claim because they claim the vehicle is safe to drive despite of having an outstanding safety recall) I thought I would attempt to drive the vehicle again. On September 15, 2026, the vehicle lost all motive power while I was traveling approximately 65 mph on the highway on my daily commute. I had to coast the vehicle to the shoulder. This is the exact type of safety hazard described in the recall. Fca/stellantis has not provided a repair solution, rental vehicle, reimbursement, or other meaningful transportation assistance. I continue to incur the expense of owning and paying for a vehicle that I cannot safely operate. I am requesting that NHTSA review the length of time this recall has remained without an available remedy and the lack of assistance being provided to owners whose vehicles have already experienced the recall failure. I would also this complaint associated with my previous complaint and recall 26v-290/40d.

I was driving home from work, the digital display (center)!showed my speed at 82m/h and revving the engine, the actual speedometer showed the actual speed I was doing of 32m/h…(right side of display). Computer reading lights and license plate light not working, yet they are. Took to repair shop and they could only reset, but it returned almost immediately. Gear shift malfunction. The lights on the gear shift and the alert in the display saying gear shift malfunction… all within 2 days… car has @97 000 miles….

See all problems of the 2016 Jeep Cherokee 🔎.

I am filing this safety complaint regarding my 2019 Jeep Cherokee latitude plus 2. 4l awd. This vehicle is experiencing severe, life-threatening safety hazards involving sudden engine stalling and a complete loss of motive power while in motion. Despite my vehicle exhibiting the exact failure symptoms of multiple major fca/stellantis safety recalls for this model year, my specific VIN is currently showing as excluded from the recall database, leaving me with a highly dangerous vehicle and no dealership remedy. The vehicle is suffering from two distinct, interrelated defects that have recently caused terrifying incidents in heavy traffic. First, while driving, the dashboard suddenly illuminated both the "svc 4wd" (service 4wd) and the "auto start-stop" warning lights simultaneously. Immediately following these warnings, the vehicle lost forward power and unexpectedly rolled forward while I was fully stopped at a red light, failing to hold its position. This mirrors the exact mechanical behavior of the known Jeep ptu spline-wear defects that cause sudden rollaways and a loss of drive power. Second, the vehicle completely stalled out and shut down while I was driving on a highway exit ramp. The engine lost all power without warning, forcing me to coast through traffic, shift into park, and completely cycle the ignition to restart it. This engine shutdown creates an imminent risk of a rear-end collision on high-speed roads. The vehicle has a severe issue with oil consumption, which I suspect is dropping hydraulic pressure and forcing the engine to shut off while the car is shifted into drive. The manufacturer’s current recall parameters for the ptu failures and engine stalling issues on 2019 Cherokees are clearly too narrow. My vehicle is dealing with identical, dangerous safety failures as the units already recalled, but I am being denied a safe, free repair due to a VIN exclusion. I request that the NHTSA investigate this specific batch of 2019 vins and force a recall.

The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the rearview camera display flickered with black and white streaks. The contact stated that upon shifting into reverse (r), the black and white streaks remained on the display, and the air conditioning controls were inoperable. The vehicle was taken to a dealer, where the contact was informed that the failure was a common issue. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August.

My driver side seat belt will not stay latched. The screen on my dashboard will freeze up and not turn on or off.

My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.

See all problems of the 2015 Jeep Cherokee 🔎.

Had cruise control on set on 64 up and down hills and around curves it just started going faster & faster I had to stomp the brakes 3 times to get it to quit afterwards the power train is now not shifting right it still was at times going to shop staying at 27 to 35 rpm’s, made it to shop.

Sudden total loss of power steering assist while driving over a small pothole on pearman dairy road. Full details, diagnostic trouble codes (u0420-00, u0010-00, u1428-00, b2309-64), and Jeep case reference 97368807 are fully documented in the attached formal pdf letter.

Critical vehicle system safety & telematics failures: 1. Electrical & elictrical defects: the vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. Module suffers a total software and hardware failure. While operating on public roadway, including [xxx] entering [xxx], the tracking telemetry completely losses spatial orientation. Mapping the vehicle floating deep in blue water (shenango river lake), dropping road names, and issuing false audible "entering restricted area" alarms furthermore, the screen suffers a total hardware lock that prevents it from engaging automatic night-dimming code, creating a blinding cabin glare that severely obscures forward visibility during night-driving hours ( I must shut screen off). Certified factory diagnostics at [xxx] confirmed the unit is frozen on an obsolete version (version 10) that cannot be updated per manufacturer parameters due to legacy 3g lines. 2. Body & cosmetic defects: extensive, undisclosed road paint slurry/overspray is baked into the wheel wells and lower molding, masking structural trim deterioration. A certified inspection by tri-city collision verified that a full body restoration is required-including the total replacement of factory fender flares ,splash shields, and lower texture bumpers-totaling $2,742. 75 3. Brakes & suspension defects: delivered from stagging hub ([xxx]) with pre-existing severe front-end mechanical and safety failures, independent certified mechanic at marstellar auto had to immediately replace both front rotors and right-front strut assembly to eliminate a dangerous highway driving wobble to restore basic steering stability replaced worn rear rotors as well summary: the vehicle was marketed as clearly "passing" items 67,87,113, and 116 on dealers active checklist investigation open with PA ag ([xxx]) and PA dept. Of state ( [xxx]_[xxx]) I took delivery 7/1/2026 and called carvana with hours information redacted pursuant to the freedom of information act (foia), 5 u. S. C.

See all problems of the 2017 Jeep Cherokee 🔎.

I have a 2018 Jeep Cherokee. The exact component causing the problem is unknown. While driving, a “service shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time. After I turned the vehicle off and restarted it, the warning disappeared. On a separate occasion, a “4wd service unavailable” message appeared along with the svc 4wd warning light. That warning also later disappeared. I am concerned about my safety because these warnings involve the vehicle’s shifter and four-wheel-drive system, and I do not know whether either system could malfunction while I am driving. The vehicle has not been inspected or diagnosed by a Jeep dealer or independent repair facility for this problem yet. I took the vehicle to advance auto parts, where they connected a diagnostic scanner, but no codes were found with their scanner. The warnings have been intermittent and have disappeared after restarting the vehicle. There were no other symptoms that I noticed before the warnings appeared. The exact cause of the service shifter and svc 4wd warnings is unknown.

See all problems of the 2018 Jeep Cherokee 🔎.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the messages "reset - start unavailable" and "start/stop system unavailable" were displayed. Additionally, the contact stated that while driving on another occasion, the vehicle inadvertently stalled. The contact was unable to pull over, and the vehicle was pushed to the side of the road with assistance. The vehicle was restarted after a while and was driven to the residence; however, the failure reoccurred. The battery was disconnected and taken to an auto zone store, where it was determined that the battery voltage was low. The contact replaced the battery; however, the new battery drained prematurely. An independent mechanic diagnosed the vehicle at the residence, and the throttle body was replaced, but the vehicle failed to restart. The vehicle was towed to a dealer, where it was determined that the pcm and tcm needed to be reprogrammed to restart the vehicle; however, the repair could not be completed due to a loss of communication, and the vehicle went into limp mode. The vehicle was not repaired. The manufacturer was notified of the failure but declined to assist. The failure mileage was approximately 82,000.

On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to not having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. And the interior lights would not remain shut off until the battery ceased to have amps. No the vehicle was not inspected by the manufacturer, police or insurance representatives. We were on a major highway. She had no control of the vehicle. I bought this vehicle used from blue knob and have never received any recall notices however I researched and found 13 recalls I have never been informed of. This is unsettling and a dangerous form of noncommunication.

The contact owns a 2015 Jeep Cherokee. The contact stated that on multiple occasions, the brake pedal became inoperable and felt spongy while attempting to stop the vehicle. The contact also stated that the steering wheel became difficult to operate, and a crunching sound was heard while turning the steering wheel. Additionally, the contact stated that multiple incorrect warning messages illuminated on the instrument panel, including the start/stop warning message and a door open warning message. The contact stated that the failures began after the vehicle had been repaired under a tailgate recall. The vehicle was taken to another dealer. The vehicle was not diagnosed or repaired. The dealer advised the contact to return to the previous dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.

The car continues to have an issue with the same recalls that were priorly fixed but continued to happen after a few years. The last repair for this recall only lasted six months and I now need to replace the exact same parts again. The vehicle is completely faulty. The computer control valve for the transmission continues to fail. My vehicle will say service transmission, and then you cannot switch gears and becomes undrivable until you clear the codes or replace the parts. . . . Again.

I was driving and going around the roundabout and I got an error message service shifter & park, reverse, neutral, drive, and drive minus or negative which is the manual part all lit up. I took it to the dealer and they said it would have to be examined, but I went online and found out between 2014 and 2018 of these vehicles, this is something that happens frequently. I don’t understand why it’s not a recall.

While I was driving my vehicle put the parking brake on and then I was unable to get it deactivated at first, after a few seconds I got it and moved forward in traffic. After a few feet the vehicle put the parking brake on and I was unable to move once again. This was in the middle of traffic and I ended up blocking the single lane road. I called a family member who was near by and they came and some how got the parking brake off and drove me and the vehicle home. My safety and everyone one around safety was jeopardized because they had to go into oncoming traffics lane to pass me until I got moving. Parking wouldn't engage when we got home and service parking brake light was on.

2020 Jeep Cherokee limited awd, VIN [xxx] , approx. 111,355 miles. Reporting serious safety concern: repeated/worsening electrical system failure with intermittent loss of power steering assist. For nearly a year, auto start/stop warning and battery warning lights have appeared. During episodes, power steering assist can stop working, especially at complete stops, making steering extremely difficult when stopped, parking, or pulling out. Battery, alternator, battery cables/connections, and belt have been replaced, but issue continues and is worsening. Recently while driving, radio shut off, dash/instrument cluster began shutting down, blower motor cycled on/off repeatedly, and windshield wipers slowed while raining. Warnings included battery/charging, auto start/stop, service electronic stability control, service park brake, abs, traction control, check engine, and blind spot alerts unavailable. Vehicle vibrated/ran rough, sounded like it might stall, then revved back up. Burning smell noted after failure and possible smoke near rear after shutdown. Vehicle was towed home due to safety risk. After tow, vehicle restarted but same warnings returned within minutes and radio/dash failures repeated. Concerned this is system-wide electrical, charging, power distribution, ground, or steering assist failure that could cause loss of steering assist, visibility systems, or safety systems while driving information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Within two years of owning this Jeep, the rear differential has failed, the battery has failed twice, they didn’t include the extra battery in this Jeep that every other model has so it needs a new battery every two years like clockwork to keep the power systems running normally. It’s needed new spark plugs after four failed at once. Now it has the service 4wd light back on even though supposedly there isn’t any recalls still. I’ve never owned a car that has needed as much work as this Jeep. Ever. I know several people that have owned them and not one person has enjoyed the vehicle due to the repairs being so often. I take care of my cars and do the maintenance on time continuously. It’s crazy to have this many things go wrong this often.

The vehicle show code b0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safety and is absolutely ridiculous. Then being allowed to not fix air bag issue they know they have caused should be illegal. I'm embarrassed to even have to write this. This is going to kill someone.

There is an open recall for 2014 -2016 Jeep Cherokees for a problem with the power liftgate module. My vehicle is a 2016 Cherokee but it is not included in the recall. The liftgate module in my vehicle is being replaced right now for the same issue in the recall , water intrusion. I would like to know why vehicle is not included in the recall .

At about 50,000 started noticing a shift in transmission noise, and a new “burnt smell”. There was a delay in shifting to a lower gear. Took to a shop 2x different times for them to say it was “normal”. Srv 4x4 light came on after 2nd time in shop. Went in again for light diagnostics, to find that ptu actuator is faulty and is a known issue in this vehicle. Repair $5000. 00 with a back order on the part of over 900 people! Jeep fix and own your mistake!.

Per diagnostics, ptu has been compromised. I was driving on the highway and the car started to shake and make a loud, grinding noise and seemed to be stuck in gear. When I stopped it wouldn't go into park or go into drive.

Transmission control sensor.

Car shifts out of gear and when trying to accelerate the car won’t go any faster. Feels like it slips out of gear. Happened out of the blue, no check engine light and no warning.

The component that failed/malfunctioned was the module that activates the epb. It is available for inspection if requested. My safety was put at risk because the parking brake would engage every time the vehicle shut off leaving me stranded and could put other drivers at risk if my vehicle was stranded on the roadway. It would sometimes reset if the battery was disconnected and then reconnected, but eventually trying to reset it did not work. Within a week, the actuators completely seized and the vehicle was inoperable, requiring to be towed. The problem was confirmed by a Jeep dealership service center. They noted that water was leaking into the vehicle from the outside and pooling. The inside rear cargo carpets are moldy and need to be replaced and the module is completely water damaged along with other electrical components being rusted and corroded. The issue has been identified by a certified mechanic at the service center. I had planned to reach out to my auto insurance provider to file a claim, but was informed of an active recall on 2014-2020 Jeep Cherokees with similar symptoms to what I am experiencing. No warning lamps or messages were active prior to the failure. Both "service parking brake" along with the red "brake" light were active to let me know my epb was engaged. I was able to reset the message briefly to unlock the brakes by disconnecting the battery, but was only successful once. Then it needed to be towed to the dealership for further inspection.

When driving a message popped up to "service shifter" and all the red lights turned on the shifter. I was unable to switch out of thus screen to bring the digital odometer back up like when other service message appear. When I was able to pull over and turn off the car and wait and turn it back on again the message and lights appeared again. I was able to get my car into the dealership that day to be looked at. The called later and said it would be $1700 to repair. From talking with the dealership and my own google searches this is a very well known problem. If this is a very well known problem by Jeep why is this not being recalled? it seems that they are just profiting from this issue instead of making it right.

While driving less than one mile from my residence, my 2014 Jeep Cherokee suddenly displayed a warning related to shifting, followed immediately by a complete loss of engine power. The vehicle shut off without warning while in motion. At the time of the incident, the dashboard displayed the messages: “shift to desired gear” and intermittently “service shifter. ” I was able to safely maneuver the vehicle to the side of the road; however, this incident has now occurred multiple times, consistently in the same general location and under normal driving conditions. The sudden loss of power creates a serious safety hazard, particularly given the lack of warning and potential for this to occur in higher-speed traffic conditions. This issue appears consistent with known problems involving the transmission wiring harness and shifting system in this vehicle model. Immediate investigation and corrective action are warranted to prevent potential accidents or injuries.

When going over bumps such as speed bumps or bumps in the road there has been a clunking noise and sometimes a grind, for a few seconds. With this the abs light also comes on. Then goes off. This has went on for the past 6-7months. Its not every time,it is very random. It will do it and not again for a while. On 3/16/26 the svc fwd warning light came on while driving. After restarting it it takes about 30seconds and it comes back on and stays on until the vehicle is shut off. There has been a couple times the vehicle has hesitated to go forward when the gas was pressed. I have taken it to an auto shop and they found code: c14a7-97 for ptu failure. They recommended to contact Jeep since there is a recall for that year. When the dealer checked my VIN it does not fall under the recall. I am afraid of driving it as I don't want it to stall on me or cause an accident as I usually have my young child with me. The shop said it would be around $6000 to repair. If not under the recall.