Electrical System Problems of Jeep Cherokee - part 1

The start stop warning light is on now vehicle was idling when vehicle shut down emergency brake automatically engaged then the panel went blank and the windows the emergency warning lights all stopped working unable to warn motorists in back of me I couldn’t drive vehicle. Then panel lights up again saying to step on brake to start but fails to do so until after several attempts.

See all problems of the 2019 Jeep Cherokee 🔎.

Service shifter is displayed every now and then.

See all problems of the 2017 Jeep Cherokee 🔎.

During certain temperatures my cars emergency brake light will come on, engine light the abs light all at once and the steering wheel will stiff up this used to happen to my 2004 Jeep grand Cherokee now it’s with my new 2019 Jeep laredo.

While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

See all problems of the 2014 Jeep Cherokee 🔎.

Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

The car shut off again in the middle of the road, this really needs to be addressed.

On July 30, 2025 my 2019 Jeep Cherokee (VIN: 1c4pjllb0kd412019) unexpectedly caught fire while [parked/operating — choose one], originating from what appears to be an internal electrical or wiring defect. No modifications, aftermarket parts, or repairs had been made to the engine or wiring since purchase, meaning the defect originated from the manufacturer. The fire caused significant damage to the wiring, requiring professional repair, and left me severely traumatized. Although the vehicle was repaired, the incident could have easily caused me serious injury or death.

I have had this vehicle since 2017. Over the years the shifter lights have flashed but I turn off the car and it’s fine. I believe there are electrical issues with these models. Yesterday my car randomly shut off. It could have been due to the heat but it was very dangerous. My brights have gone out and it could be because of an electrical issue. I’ve had to change my thermostat twice. I will be looking into trading this car out soon. It could be dangerous as I travel often.

Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. Obd-ii scans showed bcm memory faults (b22a9), immobilizer lockout (p0513), can-c bus communication errors, and repeated low-voltage codes. Dealer replaced pcm (~$1,550) but vehicle still inoperative. Dealer then determined bcm (body control module, part #68141881aj) failed, but part has been discontinued by mopar and is unavailable nationwide. Used bcms are VIN-locked, leaving no authorized repair path. Vehicle is also subject to NHTSA recall 23v338000 (power liftgate module electrical short / parasitic drain). My vehicle showed repeated low-voltage events consistent with this defect, which likely corrupted the bcm and immobilizer system. Dealer confirmed recall parts are still backordered. As a result, a 2014 Jeep Cherokee with only ~32,000 miles has been rendered permanently inoperable due to discontinued safety-critical electronics. The defect creates a substantial safety risk because electrical shorts can occur while parked or driving, and owners are left without remedy.

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in new england the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!.

The contact owns a 2019 Jeep Cherokee. The contact stated that while the vehicle was idling at a stoplight, the brake pedal was depressed, and the parking brake was activated unintendedly. The contact pressed the parking brake button, but the parking brake failed to release. The vehicle was turned off and restarted, and the parking brake released. The abs warning light was illuminated. The vehicle was taken to a certified mechanic to be inspected. The certified mechanic informed the contact of NHTSA campaign number: 18v917000 (electrical system). The mechanic informed the contact that the instrument panel needed to be replaced. The mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. An appointment for the vehicle to be inspected was scheduled. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

The contact owns a 2016 Jeep Cherokee. The contact stated that while the liftgate was closed, there was a warning light indicating that the liftgate was open. The contact stated that upon attempting to open the liftgate, the liftgate failed to open. The contact also stated that there was an abnormal burning odor coming from the rear of the vehicle. The dealer was contacted and advised the contact to park the vehicle outside and not to drive the vehicle. The vehicle was taken to the dealer, where the recall repair of NHTSA campaign number: 23v338000 (electrical system, structure) was performed; however, the power liftgate failed to close after the repair, and the battery was drained. The dealer jump-started the vehicle and determined that the liftgate latch needed to be replaced. The contact was charged a fee for the repair, and the vehicle was repaired. The contact stated that while driving the vehicle the following day, the contact noticed that the windshield wipers were inoperable. The vehicle was taken back to the dealer, where an unknown fuse was replaced, and the windshield wipers became inoperable. Additionally, the contact stated that the rearview camera image was black while reversing, and the infotainment system was inoperable intermittently. Additionally, the contact stated that the vehicle was experiencing difficulty starting. The contact stated that the vehicle failed to start on one occasion and was jump-started by aaa. The vehicle was taken to firestone, where it was diagnosed with a lack of electrical connection with the key fob. The contact was referred to the dealer for assistance. The contact stated that the various electrical failures had started after the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,286.

See all problems of the 2016 Jeep Cherokee 🔎.

The svc 4wd light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the ptu, the transfer case actuator. The warranty expired 1. 5 months ago, and Jeep is denying to fix it under warranty. This has been a recall for over 60,000 Jeep Cherokees, yet it has not been a recall for my vehicle. This clearly needs to be recalled for my specific vehicle, yet Jeep has failed to acknowledge this. The risks for the ptu failing are scary, including sudden loss of power and slipping out of park ,or drive, including while in motion.

See all problems of the 2020 Jeep Cherokee 🔎.

The contact owns a 2015 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact stated that the power liftgate became inoperable when the contact attempted to engage the power liftgate. The contact had to enter the vehicle and manually opened the power liftgate. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the power liftgate module had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000. Parts distribution disconnect.

See all problems of the 2015 Jeep Cherokee 🔎.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several unknown warning lights illuminated. The contact stated that the abs, traction control, and the parking brake warning lights were illuminated. In addition, the back-over prevention and forward collision sensors were independently deactivated. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

All lights on the gear shift light up and a message on the display says service shifter. Happens randomly. Have to turn car off and back on to get to clear. Yesterday I had to turn car off and back on 3 times before error would reset. Found online this is happening to a lot of Jeep Cherokees and most common fix is to replace the shifter bezel and wiring. So I replaced the shift bezel and wiring harness yesterday.

See all problems of the 2018 Jeep Cherokee 🔎.

The automatic start stop system shows failed.

Electronic gear shifter light appears on dashboard check gear shifter.

Failed power transfer unit. Unable to shift to 4wd because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway and was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that water had entered the vehicle, resulting in water damages to the rf radio hub. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 89,000.

Electrical system/transmission malfunctioned causing engine to shift into neutral while driving and cause engine to shut down and refuse to start again. The issue seems to only happen whenever the engine is up to temperature and the fan is active. The vehicle has been inspected by a dealership and they said the throttle body was the issue, after replacement the issue still persists. There is no warning lights or symptoms. It will happen either at rest or in motion. I was driving yesterday and it happened after I had completed a lane change and was almost hit by a semi. This is not the first instance of it occurring.

I submitted a complaint about the service shifter that I been having since 2020 right after I finance the car with dealership. The problem continued and it hasnt been resolved even after taking it back for repairing. Recently on 6/24/2025 my car stopped on the expressway, the service shifter came on and also electrical throttle service control. My car started trembling and it would turn on but I couldnt drive it. The expressway road assistance was able to push me out the expressway and in the process my car started to run but shaky still and I was able to get it back home.

The cars start/stop feature hardly works, and it has just stalled right after the start/stop was engaged and then gave me a message saying “start/stop required” and then was in drive but was rolling backwards and wouldn’t start and then when it finally did start it was a sputtering mess. The start/stop feature consistently struggles to work.

Went to go to the grocery store and the electronic park brake was engaged. Had it reset, went to the grocery store and it was re-engaged. Had it towed to dealer, upon diagnosis, corrosion was found at epb module and connector pin. Declined repair and had it towed back home due to dealership quoting almost three thousand dollars for parts and repair. Upon later research, found that there is a known issue with water intrusion in this area that caused this and that there is a class action lawsuit due to almost 1. 3 million vehicles affected by this and has been known about for almost 5 years. Dealership claims sunroof does leak but there has never been evidence of a leak from that area.

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "service 4wd" warning light appear intermittently. I took the vehicle to both a Jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA campaign 25v011) involving the power transfer unit (ptu) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the ptu can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

When at idle at a stop sign or stop light the parking brake will engage. I have to put my Jeep in park and then turn the Jeep off and back on a few times to disengage the parking brake. This has occurred multiple times.

Service shifter alert.

When the car is in park, all of my shifter lights turn red and I receive a service shifter warning. It does not happen all of the time but over the past day, it has happened when the car is in park.

Component: power transfer unit (ptu) [xxx] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions. ”2. Contact Jeep (stellantis) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the vehicle while accelerating, while the vehicle was idling, and while depressing the brake pedal. The failure was intermittent but became more frequent. The traction control warning light was intermittently illuminated. The contact stated that the start/stop button intermittently failed to start the vehicle, requiring several attempts to start the vehicle. The "a" for the start/system remained illuminated long after the button was pressed. The vehicle was taken to a certified mechanic, who diagnosed that the failure might be caused by a failure of the power transfer unit. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Delamination of the display can have settings that affect the way the vehicle physically brakes and steers that are configured via the uconnect system. Needs replaced.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 25v011000 (power train). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not contacted about parts availability. The contact stated that while driving 55 mph, the vehicle experienced a complete loss of automotive power, with the auto start warning light illuminated. The vehicle was not repaired. The approximate failure mileage was 137,000.

My 2019 Jeep completely lost all power while driving. There is a clanking sound that no one can locate. There is a change in the way the care is driving as far as power and engine sounds louder than usual. On 9. 8. 25 my sev 4wd indicator light appeared. I have seen the recalls for all these issues I am having but, my VIN # is showing that my care is not on the recall list. Why??? I have had every single problem on the list related to this recall.

Vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago. They also all of sudden tell me my battery does not fit my Jeep so they needed to replace to new battery in order to be able s add mf diagnose. All this makes no sense.

The infotainment screen in my 2019 Jeep Cherokee intermittently shuts off while driving. This occurs unexpectedly and has happened multiple times, sometimes while using navigation or the backup camera. On several occasions, the screen has turned completely blue and remained unresponsive for several minutes. The screen controls audio, climate, and safety features, and its failure creates distractions and limits access to key vehicle functions. This issue occurs randomly and has not been resolved. I brought the vehicle to a dealership, and was told that unless there is a recall, there is little they can do beyond basic troubleshooting. I have not received any warning messages or error codes related to this issue. The problem appears to stem from either a software malfunction or a hardware issue with the uconnect system. The component is available for inspection upon request. This screen failure impacts visibility and access to controls, creating a potential safety risk.