Electrical System Problems of Jeep Cherokee - part 2

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving up an incline, the vehicle lost power with several unknown warning lights illuminated. The contact restarted the vehicle before the vehicle was reset and resumed normal operation. The vehicle was taken to the dealer, and the electrical system was rebooted because of a loosened wire inside the vehicle. Despite the reboot, the failure persisted. The vehicle was taken back to the dealer and was diagnosed with a defective alternator. The vehicle was taken to an independent mechanic, where the alternator was replaced. Approximately a month after the repair, the failure returned, and the power steering assist, battery, 4wd, and other unknown warning lights flashed on the instrument panel. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 61,738.

See all problems of the 2019 Jeep Cherokee 🔎.

Failed power transfer unit. Unable to shift to 4wd because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

See all problems of the 2014 Jeep Cherokee 🔎.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway and was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that water had entered the vehicle, resulting in water damages to the rf radio hub. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 89,000.

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Electrical system/transmission malfunctioned causing engine to shift into neutral while driving and cause engine to shut down and refuse to start again. The issue seems to only happen whenever the engine is up to temperature and the fan is active. The vehicle has been inspected by a dealership and they said the throttle body was the issue, after replacement the issue still persists. There is no warning lights or symptoms. It will happen either at rest or in motion. I was driving yesterday and it happened after I had completed a lane change and was almost hit by a semi. This is not the first instance of it occurring.

I submitted a complaint about the service shifter that I been having since 2020 right after I finance the car with dealership. The problem continued and it hasnt been resolved even after taking it back for repairing. Recently on 6/24/2025 my car stopped on the expressway, the service shifter came on and also electrical throttle service control. My car started trembling and it would turn on but I couldnt drive it. The expressway road assistance was able to push me out the expressway and in the process my car started to run but shaky still and I was able to get it back home.

See all problems of the 2017 Jeep Cherokee 🔎.

The cars start/stop feature hardly works, and it has just stalled right after the start/stop was engaged and then gave me a message saying “start/stop required” and then was in drive but was rolling backwards and wouldn’t start and then when it finally did start it was a sputtering mess. The start/stop feature consistently struggles to work.

Went to go to the grocery store and the electronic park brake was engaged. Had it reset, went to the grocery store and it was re-engaged. Had it towed to dealer, upon diagnosis, corrosion was found at epb module and connector pin. Declined repair and had it towed back home due to dealership quoting almost three thousand dollars for parts and repair. Upon later research, found that there is a known issue with water intrusion in this area that caused this and that there is a class action lawsuit due to almost 1. 3 million vehicles affected by this and has been known about for almost 5 years. Dealership claims sunroof does leak but there has never been evidence of a leak from that area.

See all problems of the 2016 Jeep Cherokee 🔎.

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "service 4wd" warning light appear intermittently. I took the vehicle to both a Jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA campaign 25v011) involving the power transfer unit (ptu) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the ptu can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

When at idle at a stop sign or stop light the parking brake will engage. I have to put my Jeep in park and then turn the Jeep off and back on a few times to disengage the parking brake. This has occurred multiple times.

Service shifter alert.

When the car is in park, all of my shifter lights turn red and I receive a service shifter warning. It does not happen all of the time but over the past day, it has happened when the car is in park.

Component: power transfer unit (ptu) [xxx] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions. ”2. Contact Jeep (stellantis) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the vehicle while accelerating, while the vehicle was idling, and while depressing the brake pedal. The failure was intermittent but became more frequent. The traction control warning light was intermittently illuminated. The contact stated that the start/stop button intermittently failed to start the vehicle, requiring several attempts to start the vehicle. The "a" for the start/system remained illuminated long after the button was pressed. The vehicle was taken to a certified mechanic, who diagnosed that the failure might be caused by a failure of the power transfer unit. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

See all problems of the 2020 Jeep Cherokee 🔎.

Delamination of the display can have settings that affect the way the vehicle physically brakes and steers that are configured via the uconnect system. Needs replaced.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 25v011000 (power train). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not contacted about parts availability. The contact stated that while driving 55 mph, the vehicle experienced a complete loss of automotive power, with the auto start warning light illuminated. The vehicle was not repaired. The approximate failure mileage was 137,000.

My 2019 Jeep completely lost all power while driving. There is a clanking sound that no one can locate. There is a change in the way the care is driving as far as power and engine sounds louder than usual. On 9. 8. 25 my sev 4wd indicator light appeared. I have seen the recalls for all these issues I am having but, my VIN # is showing that my care is not on the recall list. Why??? I have had every single problem on the list related to this recall.

Vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago. They also all of sudden tell me my battery does not fit my Jeep so they needed to replace to new battery in order to be able s add mf diagnose. All this makes no sense.

The infotainment screen in my 2019 Jeep Cherokee intermittently shuts off while driving. This occurs unexpectedly and has happened multiple times, sometimes while using navigation or the backup camera. On several occasions, the screen has turned completely blue and remained unresponsive for several minutes. The screen controls audio, climate, and safety features, and its failure creates distractions and limits access to key vehicle functions. This issue occurs randomly and has not been resolved. I brought the vehicle to a dealership, and was told that unless there is a recall, there is little they can do beyond basic troubleshooting. I have not received any warning messages or error codes related to this issue. The problem appears to stem from either a software malfunction or a hardware issue with the uconnect system. The component is available for inspection upon request. This screen failure impacts visibility and access to controls, creating a potential safety risk.

While driving down the interstate, my wife’s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there’s no”active codes” they couldn’t do anything and sent us on our way. The car has a mind of its own and shuts off and or starts up whenever it wants. The care had a few codes when sent to dealership, service throttle control, lost function in fuel pedal, check engine light was on, start/stop needs serviced, and now the key fobs aren’t working, the car won’t start, acts like the battery is dead when we just had a brand new battery put in. This has happened 3 times to my family and it’s very uneasy when we’re stuck on the side of the highway as a hazard with no hazard lights working, and the car is dead in its tracks with no power whatsoever so ever. I’ve read many forums where more people are having this issue. I’m over the fact that we can’t get an answer to what’s going on, when we are paying for such a high quality vehicle and are having but none stop problems with it. I’ve also had to put a rear differential in the car at 80,000 miles. I’m just hoping to get some answers before something catastrophic happens to my family or someone else on the highway.

Vehicle would shut completely off when stopped at a red light. Shifter would not move. I was put a risk on a busy street, stuck at a red light and could not move to a safer location. The second time there were three children in the car when the car shuts off at a red light. The problem has been confirmed by dealer and has been inspected. Check engine light was on, however nothing was showed for about the shifter. Dealer mentioned prndl and harness. I see that there were previous recalls with the Jeep Cherokee but the car is still showing symptoms of them. It’s is not safe for me to drive and I have been without a car for almost 3 months.

The contact owns a 2019 Jeep Cherokee. The contact stated that the middle digital screen independently turned on the heat, radio, navigation system, a/c, and glitched. The service 4-wd warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and an unknown failure code was retrieved. The vehicle was not repaired. The contact related the failure to an unknown NHTSA campaign; however, the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.

Over the past several months, I’ve experienced intermittent issues with the electronic parking brake on my 2017 Jeep Cherokee. On several occasions, the parking brake activated unexpectedly while I was driving, creating safety concerns and inconsistent vehicle behavior. As of two days ago, the issue became significantly worse. The electronic parking brake activated again while the vehicle was stationary and has since failed to disengage, rendering the vehicle undrivable. I had the vehicle examined by a certified mechanic, who performed a diagnostic test. The results indicated a water intrusion issue that has caused damage to the electronic parking brake module. The mechanic explained that moisture had likely entered the module area, leading to electrical malfunction and failure of the system to release the brake. This is now a critical mechanical and safety concern that requires immediate repair and resolution.

Car goes into "limp mode" while driving. Will slow to a complete stop, not rev, and says "shift to p then desired gear". All other components of car are on (battery barely a year old). Try to follow command prompt; after putting car in p, and shifting to d, it still won't rev. I was on an incline and began rolling backwards. Good thing no one was behind me at the time. Had to turn completely off. On startup, it's stuttering and takes a while to start. Turns on fine and will drive, but is physically jerking between gears. Then, the first time I have to stop for a significant time and idle, it will do it again. I follow process again and was able to record video, because I was on a back street and pulled over in time, luckily. Upon driving the next day and taking to dealer, it is still jerking. Dealer cannot replicate and shows no error codes, so they say to just keep driving and can only help if I bring in while it is happening? that is literally insane. Same thing happened a year ago, but after filling up and being on "empty". I went to a independent mechanic then, which is why I was hopeful the dealer would have more insight into the problem. That mechanic also could not replicate. They said it could be a fuel line or pump issue and to never let gas get too low, or go through costly man hours to check the fuel line, but then it couldn't be that at all, so could still be back at square one. That time, it stopped me in a busy intersection twice and was far more terrifying. I decided to skip the potentially pointless and definitely expensive fuel line investigation. I decided to take it in again when it happened and followed the "don't let gas get too low" directive and had no further issues until 5/5/25.

Service shifter light was not on when I bought the car, shifter was replaced due to a recall, light came on with the new part, dealership won’t replace.

The stop start system has been malfunctioning ever since shortly after I purchased the car. When I purchased the car, my father and I asked for a printout of the carfax history to ensure we weren't buying a '"lemon". There was no information reflecting that the 2019 Jeep Cherokee lattitude 2. 4 2wd had been serviced for anything other than routine car maintenance. The carfax reflected that the previous owner took care of the car, propelling us to seal the deal, otherwise we would've kept looking if there were any found issues. It wasn't until I attempted to get my car serviced at gettel the first time it malfunctioned that I learned it had been brought to their service department numerous times before it even reached 100 miles. They refused to work on it because the warranty had just expired recently, not even a whole year after buying the car (of course) and handed me a piece of paper with the recalls and services regarding the stop/start system. At this point I had to just repair it myself. Fast forward to the second time it malfunctioned: I was in traffic and preparing to slow down to turn when the wheels, brakes, and steering locked up, parking brake turned on and the whole car shut off causing a small collision. The other driver understood what happened and claimed the same thing happened to his wife, therefore he hates stop/start vehicles. He made me promise to never buy another electrical car, charged it to the game and drove away. Fast forward again to currently, now the third time my car broke down: while sitting at a light, it was still running, but as I lifted my foot from the brake pedal the car shut down. There was no indication of anything wrong with the car (s. N. None of the lights on the dash have ever lit up since I bought it). I contacted gettel via google review and now they want to do something about this death trap they sold me because I made my situation public. P. S. When I search my VIN# on this site, a completely different car pops up?.

While driving, multiple warning alerts appeared on my dashboard, including “service airbag,” “service four wheel drive,” “service shifter,” “service abs,” “traction control off,” and “check engine light. ” shortly after, the vehicle lost power and became immobile, preventing me from moving it to the side of the road. The parking brake engaged automatically and could not be disengaged. Additionally, the windshield wipers activated without being turned on. These issues rendered the car unsafe and unmovable. I called a tow truck, but the vehicle was towed before it arrived, leading to further costs and complications. The malfunctioning systems pose significant safety risks, including the failure of critical components like the airbag and abs. The loss of power and inability to move the vehicle caused a hazardous situation, and I was unable to take preventive action. I request an investigation into whether this issue should be considered a recall. The situation raises serious concerns about the safety and reliability of the vehicle’s components.

After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. The vehicle runs perfectly smooth until this happens without warning. Additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. The cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. Now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. This vehicle is very dangerous to drive as it will go into limp mode while driving it.

I purchased a 2017 certified pre-owned Jeep Cherokee from a Jeep dealership in March 2020. Starting in late 2022/early 2023, while driving, everything electrical would shut off and stop functioning without warning (dashboard, radio, air or heat if on, lights near gear shift, could not use hazard lights, turning signal, or power windows), and shortly after the engine would die, leaving me stalled in the middle of the street. I would then have to put the car in park, turn the car off and turn it back on. I took it to 2 Jeep dealerships in michigan where I was living at the time and they refused to look further than scanning the car to determine if any codes appeared and found no codes. This started happening more frequently in summer 2023 and I took it to a dealership in indiana; no hard codes came up again and they were unable to replicate the issue. They found some worn wiring with the radio and replaced the radio, hoping it would resolve the issue (invoice attached). This issue started occurring again [xxx] more frequently than before (4 times in a 15-minute window) - this time I was on the highway and had no way to signal the cars behind as I could not use the turning signal or hazard lights and the electrical and engine cut off simultaneously without warning, almost causing a serious accident. The car has been at the dealership for 2 weeks now, and they are unable to replicate the issue; therefore, unable to provide a diagnosis. There was a safety recall for 2017-2018 Jeep Cherokees for the ptu (documentation attached), but my VIN doesn't fall within that recall. Therefore, I am filing a safety report to initiate an investigation for this issue, as this is a significant safety risk and has the potential to cause a fatal accident for myself as a driver and others on the road. This is happening quite often with the Jeeps ranging from 2014-2021 per Jeep forums (documentation attached), and no one has found a solution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2019 Jeep Cherokee. The contact stated while reversing out of a parking space at approximately 5 mph, the vehicle lost power steering functionality. The contact used excessive amount of effort to maneuver the steering wheel. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who failed to diagnose and remove the steering gear rack and pinion. The mechanic determined there was a short circuit in the electrical system for the power steering. The contact stated that the short circuit had caused the rack and pinion to burn out and fail. The mechanic then replaced the wire and the rack and pinion again. Approximately, 3 days later, while driving approximately 30 mph the failure reoccurred. The vehicle was returned to the mechanic who then brought the vehicle to the dealer who would be better equipped to repair the vehicle. The dealer diagnosed that the exhaust particulate filter (epf) connecter from the steering wheel to the battery had failed. The connector's wiring harness was replaced. The contact searched online and found related recalls under NHTSA campaign numbers: 18v524000 (electrical system) and 19v637000 (steering). The manufacturer was informed of the failure and confirmed that the VIN was not included in the recalls. The failure mileage was 87,846.

Service shifter warning light comes on when driving. When put in park and key is turned off will reset but periodically will reoccur. First occurred around 20,000 miles but is becoming more frequent now.

Parking brake module and connector got major water damage. My mechanic found over four gallons of water under my spare tire compartment. After inspecting it he found the module and wires fried. While driving my parking brake light came on and by time I parked my parking brake would not disengage. Check engine light, parking brake light, and traction control light. My vehicle is currently with my mechanic and currently being looked at. He is still trying to find parts and find the cause of the water leak. This was a very dangerous situation that could have caused a major accident.

Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,Jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been jim browne dealer since we have had this Jeep for a year . Jeep jerks when braking and does not brake it goes faster. When pressing gas to drive Jeep goes slower. Jeep dash of connect is blue screen and when reversing rear camera appears and does not disappear not even when in drive or park must turn off Jeep for camera to turnoff.

In the past two weeks, my car has stalled three times, all occurring approximately 5-10 minutes after starting my drive. Everything works fine until I apply the brakes, at which point the car immediately stalls while in traffic. Fortunately, each time, I was able to turn on my hazard lights, pull over to the side of the road, and restart the car—though it took some effort. Each incident also happened when my automatic start-stop system was turned off. These stalling incidents seem similar to a recall issue from 2020, where a computer system update was required. However, in 2020, I was unable to restart the car without a jump after it stalled. There have been no warning lights on the dashboard, and the car has not yet been independently reviewed by a dealer.

The vehicle is shutting down while driving. Full power down. I have replaced the battery and taken it to Jeep. They have reset and ran multiple diagnostics. The car shows nothing wrong. Each time I call mopar about the ptu recall which is causing from 2017-2019 Jeeps to shutdown they say my VIN isn’t listed so they are unable to cover it under the recall. My car is doing exactly what the recall is describing.

Water intrusion into electronic parking brake module caused a failure which caused the parking brake to set which would not allow the vehicle to move and parking brake could not be released. This vehicle has already been to the dealer for a safety recall for the power lift gate module located in the same area as the parking brake module and for the same reason water intrusion which could cause potential fires. Dealer would not warranty the parking brake module as if this is the same problem as the power lift gate module located right next to each other. There are numerous threads on the internet from other Cherokee owners with the same issue.