Sun/moon Roof Assembly Problems of Jeep Cherokee

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the parking brake independently activated. In addition, the contact stated that the failure had occurred twice. The contact stated that during the second failure, the parking brake independently activated, and the parking brake seized. The vehicle was towed to an independent mechanic, where it was diagnosed with a parking brake module failure. The contact was informed of water intrusion and that the parking brake module was destroyed. The contact was informed that the parking brake module and the rear brakes needed to be replaced. The vehicle was repaired. In addition, the contact stated that while the vehicle was parked, the contact noticed that the rear seats and tailgate area were wet with water. The contact stated that the two reservoirs in the rear of the vehicle were almost filled with rainwater. The vehicle was taken to the independent mechanic. The contact had not been informed of the diagnostic result. In addition, the contact stated that the vehicle was previously taken to an independent mechanic because the sunroof assembly was fractured. The vehicle was repaired; however, the failure reoccurred. The contact was not sure of where the rainwater was entering the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

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The contact owns a 2019 Jeep Cherokee. The contact stated while driving 65 mph, there was abnormal popping sound coming from the vehicle. The contact pulled over to the side of the road to inspect the vehicle and discovered that the sunroof had shattered without impact. The contact stated that a dealer was contacted. The vehicle was not taken to the dealer to be inspected or repaired. The contact was informed by the dealer to seek assistance from the insurance company to cover the cost of the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

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The contact owns a 2015 Jeep Cherokee latitude. The contact stated that while driving 35 mph she heard a loud popping sound and the sunroof shattered. The contact sustained minor cuts but did not receive medical attention. The contact stated that the glass shattered obstructing her view. The contact then stated that she continued to drive the vehicle and parked at her residence. The vehicle was not taken to a dealer or independent mechanic and was not diagnosed or repaired. The manufacture was notified of the failure. The failure mileage was 115,230.

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The contact's wife owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving 50 mph, the sunroof imploded and the shattered glass panel pieces almost injured his wife. The contact's wife veered to the side of the road. The contact's wife then continued to drive. The vehicle was taken to an independent mechanic where the sunroof glass was replaced. The local dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 14,074.

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