Vehicle Shudder Problems of Jeep Compass

The contact owns a 2014 Jeep Compass. The contact stated while driving at 35 mph, the vehicle begin to shudder back and forth. The contact was able to pull over and stop the vehicle and began to smell burning wires inside of the vehicle. The contact stated they started seeing smoke coming thru the vent inside of the vehicle. The contact exit out of the vehicle and notice fire coming from underneath the front hood. The contact stated a person came with a fire extinguisher to try to put out the fire but was not successful. The fire department did arrive to the scene and extinguished the fire. A fire report was filed. No one was injured. There was no warning light illuminated from the vehicle. The vehicle was not towed but left at the scene. The vehicle was not inspected, diagnosed or repaired. The contact did call local dealer ennis Ford, inc. (900 I-45, ennis, TX 75119 phone: (877) 890-8768) who inform the contact to reach out to their insurance company. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

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Tl- the contact owns a 2014 Jeep Compass. The contact stated that while making a left turn at 10 mph, the check engine and throttle control warning lights illuminated. The vehicle began to shake and stall as the contact struggled to operate the vehicle until she made it home. The contact then called an independent mechanic to her home who diagnosed the vehicle with a defective power train control module (pmc) and engine control module(ecm). The vehicle was not taken to a dealer to serviced. The manufacturer was notified of the failure and informed her there were no recalls on the vehicle, they offer no further assistance. The vehicle had not been repaired. The failure mileage was unknown. Jo.

No code on computer. There is a slight shaking when driving on low gear between 10-20mph dealer said there was no code to do anything about and that it might be a characteristic of the vehicle. No brand new car should shake. They documented the issue but nothing could be done about it.

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I have had two instances within a 2 months of each other where my new Jeep Compass has broken down and needed to be towed to the dealership. Back in February, I was driving about 65 mph on the highway and the check engine light came on, which I thought was strange. I came up to a stop sign and tried to accelerate again, and I crawled through the intersection with no power, rpms shooting through the roof, and my whole vehicle shaking violently. The harder I pressed on the gas, the slower it went. There was oncoing trafic at this time, so im glad no accident occured. The dealership said that I needed two software updates, for my transmission and one other one, and it fixed the problem. Fast forward to April 27, 2019, im driving 50 mph and the service engine light comes on again. I come to a stop sign again, and try to accelerate, only for the same thing to happen as last time. I made it home and had my car towed to the dealership again. The said that they did not see a check engine light on and were not able to find that one had ever been on when they checked the computer in the vehicle. This is alarming because it was in fact on, and my whole vehicle was basically disabled and shaking violently. They said since they couldnt find anything that there was nothing they could do to fix the problem unless they can recreate it. There is clearly something majorly wrong with this cars computer system if it randomly does this with no warning, and it is dangerous. It doesnt even work enough to log the history of engine lights that are triggered. I dont feel safe driving it. It is under a year old and only had 9500 miles on it when this happend the first time, now it has 13000 miles on it and is still new. This is a major issue when the service shop I bought it from cant even figure out what is wrong.

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I stopped at a stop light, began to accelerate when light turned green and the car started shaking. I pulled into a gas station, at that point my car would no longer move while pressing on the gas pedal. I had to be towed to a local mechanic and was informed my transmission had failed.

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With my foot on the brake, completely stopped at a light or stop sign, while in drive only, the car vibrates and the engine makes a loud rumbling noise. This can be felt in the steering wheel, brake pedal and throughout the entire car. When I take my foot off the brake or put it in neutral, reverse or park the noise from the engine and vibration will stop. The vibration is so bad it is uncomfortable to keep your foot on the brake, or hands on the steering wheel, making it dangerous, as I am having to put the car in neutral at every stop. Have had it at an authorized Jeep dealer 2 times now and they have found nothing wrong. Contacted Jeep, as the car only had 3600 miles on it when I first took it in, they assigned me a case number, and will be in the shop until it is fixed. Thank you Jeep for trying to find a cure for this problem, as I love my Compass, and really want it fixed.

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