Nine problems related to rear suspension have been reported for the 1999 Jeep Grand Cherokee. The most recently reported issues are listed below.
While driving at 50 mph, the steering wheel started to shake and pulled to right. Problem still exists. There was another occasion where the vehicle had gone out of control on wet metal grading due to the problem not being resolved. As of 12/15/03, nothing was done to repair the problem. (the right rear axle housing was bent).
The rear wheels locked up causing the vehicle to spin 180 degrees and crushed with another vehicle. The cause was determined to be a broken clip that holds rear axle in place. Left rear axle, bearing and seal were replaced. The clipper mounting bracket was replaced.
Vehicle was making a loud noise. Took it to dealer who indicated rear end went out on vehicle. Consumer states that carrier bearings and pinion bearings originally failed at 64000 miles and failed again at 94000.
Vehicle has problems in rear end. When braking rear end feels like someone just kicked it, and same thing happens when accelerating. Contacted dealer.
Rear suspension squeaks on drop-off/body roll movements; transmission gear linkage scrubs into park.
The automatic transmission has an erratic hard clunk shift from 1 to 2, as well as a down shift from 3 to 2, dealer says this is normal. The vehicle pulls to the right, dealer confirmed that the left rear toe was out of spec. , dealer slotted rear trailing arm mounting point, but car still pulls to the right.
Idle goes up and down at stop. Idle goes up and Jeep will gain speed without foot on gas. Idle goes up and Jeep will gain speed in reverse. Idle "burps" at stop and Jeep jumps like it was hit from behind. Rear end whines while traveling and get louder till 75mph then mostly subsides. Transmission was replaced ( for no reason we could tell) to stop whine. Whine continues in the rear end. Dealer states "normal". Steering wheel shakes on extreme left or right turns forward or reverse until transmission was replaced. Dealer stated shaking was normal. Jeep has 2000 miles.
Hello NHTSA, I am writing to file a complaint about my 1999 Jeep Grand Cherokee. Immediately following the purchase (not lease) of my gc, my wife and I noticed a strong jolt in the rear end of the vehicle whenever we came to a stop. I brought our vehicle back to our dealership 2 times for inspection but each time my dealer, manhattan Jeep (a 5-star dealer in new york city) told us that "all of the new '99s do that" and that "all the ones with the v8 do that". That wasn't what I wanted to hear but I thought that it might go away after a few more miles. I now have over 7,000 miles on my vehicle and the problem is getting worse. I have written to customer relations at daimlerchrysler to report my problem. I do have a case number which they've assigned to me. I was told by customer relations that I should try another dealer. Since I was getting no satisfaction from customer relations, I called the sales department at difeo Chrysler in jersey city, new jersey and spoke to a sales representative. I posed as a potential buyer of a 2000 Grand Cherokee. I asked about the quality problems that the 1999 model had and I was told by the salesperson that all of the 1999s produced before September 1999 had a defective driveshaft and that they should be replaced. He assured me that the defects had been corrected for the 2000 model year. So now I have customer service denying the problem while the sales department was very well aware of the problem. I now scheduled a service appointment at bayside Chrysler-Plymouth-Jeep in bayside, new york. The service department at bayside immediately knew what the problem was and I was told that I needed a new driveshaft #52099487ac. With such a large number of vechcles affected, shouldn't Jeep have notivied owners and not just dealers about the defect?.
Problems with failing axles and transmission. The consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. The vehicle experienced a noise while the vehicle was in motion. Also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. There was a buzz in the rear which had progressed to a howl. Refer to odi# 10029353.