Two problems related to software have been reported for the 2007 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2007 Jeep Grand Cherokee based on all problems reported for the 2007 Grand Cherokee.
The lights in my dash were flashing off and on while driving the vehicle, and the sunroof kept opening and would not close. Also, when a door was opened on the vehicle, while the engine was off and no key was in, the headlights would flash, took to the dealer, they replaced the instrument cluster, problem still persist. While at the dealer they also attempted to repair the n23 recall, at that point I was advised that there were 8 software updates, which the dealer did without charge. After attempted repair of n23 recall, I was advised the 4 wheel drive in my vehicle was not functioning due the recall repair, it has been 2 months and to date Chrysler has been unable to produce a part, the 4 wheel drive actuator, I contacted Chrysler corporation numerous times to no avail, was advised the part is on restriction. It is dangerous!!! especially to think your vehicle is functioning properly and its not. Chrysler has done nothing to help remedy the situation.
In August of 2009 my wife experienced her Jeep cherokee die out in the middle of traffic. I met her at the scene. The car started immediately and was drivable with no subsequent occurrences that day. We took it to jack phalen Dodge in countryside, IL for service to see if they could determine the cause. On August 31 we picked up the vehicle and it checked out completely, they were unable to duplicate the concern. Twice since August we experienced the same concern, the car died out in traffic. Both times we were able to start the car without any issues and continue. On Saturday, March 6 we drove to downtown chicago. On this day we initial drove over 20 miles to get into the city, however once we were there the car began to die. This time we experienced it dying out at least 10 times. Once, on I-55 with traffic moving at expressway speeds. Having lost confidence that we would be able to continue safely we called for a tow. We took it back to jack phalen for review. We picked up the car on Monday, March 8. Again we were told that nothing was wrong mechanically with the auto. However, they noted that there was a "star case for loss of throttle response #k34511542" which responded to "software updates". They installed 5 software updates. We received no guarantee that this would fix the issue nor would they guarantee that future occurrences would be covered under our warranty, which expires in April 2010. We are obviously concerned that dated software could potentially result in a car losing all power in traffic and the dangers that would pose. I have filed a complaint with Chrysler. This obviously seems like it could potentially present a very dangerous situation.