Battery Cable problems of the 2011 Jeep Grand Cherokee

Tl- the contact owns a 2011 Jeep gran cherokee. The contact stated that whiled driving approximately 35 mph smoke was present coming from under the hood and the check battery sensor light had illuminated before the vehicle suddenly stalled in the drive way. The contact was able to remove the battery cable from the battery. The vehicle was then towed the local dealer cross Chrysler located at 1501 gardiner ln, louisville ky. Who diagnosed that the alternator had failed also damaging the pcm. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the NHTSA recall campaign number 17v435000(electrical system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 136,517. Jft.

When the Jeep was started it would not shift into gear. Also the car could not be turned off. All of the the warning lights on the dash were also on. So the car was left with the engine running but nothing else working. The cooling fan for the engine would not work so the car started to over heat. I called the dealer and asked for suggestions on how to turn off the car. The response was to take off the battery cable. The battery is under the seat and can not be removed with out tools. At this point the car over heated and was pushing out coolant onto the ground. I finally had to open the fuse / relay box in the engine compartment and start pulling relays until the engine turned off. I had no other way of getting the engine to stop running and the fear was something would get hot enough to catch on fire. All of this resulted in over $1600. 00 dollars in damage.

It all started with what we thought was a bad key fob. After about 3 trips to the dealer they finally suggested that we replace the key fob. That seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. It just kept getting worse until it might take up to 10 tries before it would fire up . Then it got to when it would start it would immediately die. About 3 weeks ago my wife was leaving the driveway of our house and the thing just quit while she was going through the gate. I'm just thankful that she wasn't on the highway at speed when it happened as she had our young son with her as well. About 2 days later the battery was dead when my wife got in to leave work. As I was away from home working and she needed a vehicle she took it back to the dealer (don marshall Chrysler in somerset,ky. ) where they proceeded to install a new battery at the rip-off price of over $300. 00!! about a week later I figured out why the battery had went dead so quickly. I drove it to my in-laws house and when I got out of it I heard the fuel pump continuing to run even after the engine had been shut off. My wife apparently hadn't noticed the sound of the fuel pump running when she had parked it that morning to go in to work and it had ran all day until it killed the battery. Had it at the dealer yesterday (not rip-off don marshall Chrysler) and they diagnosed it as a faulty fuel pump relay switch. (duh) I told them what it was before we took it to them. They said that until they could get the part to fix it with that I could just tap on top of the tipm to get the fuel pump to shut off. ( I had been taking the battery cable off to get it to stop. ) when we got it home, sure enough, I tapped the tipm and it immediately shut the fuel pump off. Well guess what? yep. . . . . . The damn thing wouldn't start at all this morning!!.