Transmission Stuck In Gear problems of the 2014 Jeep Grand Cherokee

Vehicle was in motion on a highway when "service shifter" warning came on. Lights on shifter go on and off randomly while parked and in motion on highways, city streets. Shifter gets stuck between gears, shifter light reading gear reads differently than dash panel gear, ex. Shifter is put in drive (d) and dashboard reads neutral (n). There are delays in shifting between gears and beeping sound comes on. When putting vehicle into park and it will not read it, creating a stall in the process, and having to move shifter in different gears before it will start to read gears again. Vehicle has thrusted forward after putting into park while a beeping noise is going off. Shifter has not wanted to go into park, or reverse and instead goes into neutral. When shifter has been put into park the engine has made an acceleration noise. Shifter has been erratic and non-consistent, creating fearful and unsafe operating issues.

Vehicle will shift from 3rd to 4th very hard and get stuck in 3rd gear more often than not. This is a problem when pulling into traffic.

Vehicle was in motion, traveling west. Vehicle was being driven at normal interstate speeds. Vehicle began to make a slight jarring sound along with a thumping feeling, as if driving along the knock strips. This was consistently occurring every 7 seconds or so, as if a tire was shredded. Vehicle began to accelerate along with traffic flow. Engine light began illuminating. Engine began to feel lethargic. All digital gauges were indicating normal temps and pressure. No tire warnings. Vehicle began to exhibit smoke smell in vents. Vehicle became harder to accelerate to attempt to alleviate issue, as if stuck in between gears. Vehicle became harder to control. Switched from left lane to far right to reduce speed. Vehicle became more lethargic. As vehicle proceeded up exit ramp to leave interstate, transmission automatically went into neutral. Vehicle was able to coast into gas station parking lot. Vehicle was shut off. Raised hood, and there was a smell similar to rotten eggs, like a natural gas smell. No obvious damage as if it was physical. No belts or hoses appeared loose or hanging. No fluids were visibly leaving engine. No smoke or steam. Attempted to restart vehicle after several minutes to cool engine due to hotter temperatures. Vehicle has push button starter. Vehicle would not start for roughly 15 seconds with brake pedal depressed. Vehicle sounded like it was straining to start. Roadside assistance was notified. Upon arrival, tow truck operator had extreme difficulty starting vehicle. Vehicle had to be forced onto tow truck using cable release in center console. Electrical systems functioned fine. No damage to body or underside upon examination of good samaritans and tow truck operator. Vehicle has roughly 74,xxx miles, of which roughly 45,000 are highway mileage. Vehicle is maintained regularly for oil changes and has had tires rotated and balanced.

While driving my vehicle will jerk violently while going from 2nd to 3rd, and 3rd to 4th gear. It also does it when you brake. Took to dealership 7/25/17 and was told that a valve needed to be replaced. Part is on back order. Today, 7/30/17, while driving my vehicle at no more than 30mph on a city street, it got stuck in 3rd gear and check engine light turned on. Would not let me do a manual engage or switch to sport mode. Had to pull over and restart the car to go back to normal.

The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked in the driveway, the gear became stuck in park without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 25,496.

The problem(s) that I have had or currently have with my vehicle are as follows: 1. July 8, 2015: (mileage 12,453) car dash lights were lighting up and then the engine died later in the middle of the road. Finally the car started up however the transmission would not shift and I drove it home in low gear. On July 9, 2015, I took the car into campbell Chrysler service department in centralia washington (see service slip) and it was returned to me on July 13, 2015. 2. July 15, 2015: again, the car dash lights were lit up and the car was stuck in low gear. I turned the car into to campbell Chrysler service department (see service slip) on July 16, 2015. The car was returned to me on August 18, 2015. 3. August 24, 2015: again the car dash lights were lit up and the car stuck in low gear and the motor was surging. I took the car back to campbell Chrysler service department on August 25, 2015. The car was returned on August 28, 2015. 4. August 31, 2015: I drove to seattle and again the check engine light came on and the shifter lights would flash and speedometer numbers would go from large font to small font. When dash lights and warning lights plus different characters flashed then the engine would surge. Currently, the car was brought back to campbell Chrysler service department on September 16, 2015 because all the warning lights came on, again. This vehicle has become a safety hazard for my family. I’m not comfortable driving the car and concerned for my safety as well as my families. The first time the car stalled on me it happened at a stop sign on a two way highway. The engine surging is also a safety issue. I have been with-out my car over 43 plus days and have been greatly inconvenienced.

I was driving to work today and all of a sudden I smelled a burning smell in the front of my car and all the lights lit up on my dash and my digital speedometer started going up and down in speed but I was not going any faster or slower. This is not the first time I have smelled something burning in my Jeep. I had it in for service on 5/515 and it was there until 6/8/15 for these same kind of problems. All my dealership keeps doing is flashing the software and telling me it is fixed. I no longer feel safe driving my Jeep Grand Cherokee. I have had so many electrical problems that are not getting fixed. My transmission takes so long to shift gears and sometimes gets stuck in neutral while I am driving, my tires constantly feel like they are slipping and I do not feel like I have complete control of the vehicle because of it. I have a six year old child that rides in my Jeep everyday and I do not feel safe putting them in it. I have tried to call fca and they refuse to talk to me or help me with a resolution to these problems. I just want to feel safe when I am driving and also to feel safe putting my child in my vehicle and at this point I do not feel safe in my Grand Cherokee anymore and it is a shame.

Under moderate acceleration car is supposed to drop one gear and accelerate. On 4 separate occasions car has instead dropped 4 gears and got stuck in lower gear, unable to accelerate. Then check engine light comes on, just to turn back off by itself. Sometimes dealer does minor part replacement and clears light, saying problem is fixed. Has nearly led to two severe crashes when entering highway. Car feels extremely unsafe, and I never know when problem is going to happen again.

When I go to press the brakes and come to a stop, my vehicle jerks when it slows down as if its almost stuck in a gear while it downshifts which causes the vehicle to move forward while trying to slow down which can cause an accident.

2014 Jeep Grand Cherokee shift complaint I began experiencing issues after owning my vehicle for less than 6 months. While driving the vehicle, on many occasions, it would not shift or will act like its trying to brake. Harsh shifting would occur when putting the vehicle in drive or reverse and upon stepping on the pedal the vehicle will slam into gear. There are also many instances where the vehicle will skip gears, stay stuck in a gear, and the worst situation is when the vehicle has shut itself down or put itself into 2nd gear and would not come out of that gear after key on/off. This last situation could have resulted in a serious incident if I had been traveling at a high rate of speed. It has been taken to the dealership over 7 times and each time they "relearned" the software, performed other fca "acceptable" repairs, replaced components and told us it was fixed. Each time the vehicle has been supposedly "repaired" and returned to me it has failed again. The most recent occurrences resulted in the vehicle not even being able to be driven since the gear selector would just slide freely back and forth through all ranges without ever engaging; these 2 instances the vehicle had to be picked up and towed to the service repair shop. I feel fca is taking a chance with my and my families life and have offered me a small monetary settlement to consider my issue resolved. I find this insulting that this is the value they have placed on life and frankly the fact is I do not trust this vehicle to be driving it. I do not believe I am getting the personal enjoyment and full use of my vehicle since there is an underlying fear that it could happen while driving down a freeway at 70 mph. Is harming someone what it takes for this issue to be taken seriously?.

The vehicle slipped into "manual shift mode" seemingly on it's own not allowing the transmission to shift after I pulled out of my driveway. It was then stuck in 2nd gear (8 speed transmission) and the tachometer went to redline (over 6500 rpm)as I was expecting to increase to normal driving speed. There was no oncoming traffic or it could have left me in the oncoming lane too long. This has happened multiple times. I reported to the dealer and I am told this is manual mode and normal behavior. The placement of the manual shift paddles on the steering wheel make it convenient to extend a finger and shift up or down. This placement also means you repeatedly go into manual shift mode when you do not want to. When turning left across a few lanes of oncoming traffic it can be dangerous. There is no way to prevent this as the shift paddles are active all of the time and any touch puts you in manual and the only way out is to pull back on the console shift lever and switch to sport mode then again to drive mode which is where I started or continue manually shifting. While manual shifting is an option that may be needed when "4 wheeling" over rock or in mud etc. , there should be a way to select it when wanted and not have it pop in at random. All it would take is some programming of the transmission to require that both shift paddles be held down for a few second until the display says "manual shift mode on" before the transmission is allowed to shift using the paddles. It could be turned off in the same manner. No parts or extra hardware needed, just programming.

2014 Jeep Grand Cherokee. Consumer writes in regards to acceleration problems. The consumer immediately noticed upon receipt of the vehicle, that it did not drive smoothly and lacked power during acceleration. However, she felt it was due to lack of familiarity with the vehicle. The performance of the vehicle deteriorated to a point where a problem was evident. Frequently, not all the time, the vehicle was very sluggish to accelerate and occasionally not respond at all for about ten seconds as the rpm's went up. It felt as the though, she was forcing the gas by pressing on the accelerator pedal, but the gas was blocked from flowing, or the vehicle was stuck in a low gear and not up-shifting. Also, the check engine light illuminated, with only 1,231 miles. The consumer had to return to the dealer, several more times, due to the check engine light illuminating.