general problems of the 2018 Jeep Grand Cherokee - part 1

The car keeps saying the turn signals are out when they all function properly. The car is equipped with the led factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn signal bulbs are built into the headlight and should be a lifetime part.

A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehicle movement which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle. There has been a recall out for over an year yet no available solution.

I have videos, but my cars electrical system keeps glitching, it will turn my heated seats on to the pint they burn me, it connects to my phone and will randomly call anyone in my contacts, it changes radio stations, messes with my automatic start, took my traction control off and does this on a regular basis. I had this system fixed in March of 2023 just after I bought the car but it’s already doing it again. It also will randomly just cut off when I’m driving and then will be fine very randomly. - I will have to send you the videos I took it says they are too large to upload here.

The 2018 Jeep grand cheeroke uconnect/radio screen delaminates and causes the unit to make all kinds of error calls, gps location changes and disabling events, without being touched. This is a serious safety concern and that Jeep or stellantis should voluntarily recall these units for replacement. The driver's attention gets constantly divided to take care of these extra things while driving.

The radio in this vehicle has a widespread issue where the screen delaminates and starts ghost touching . Options are randomly selected , people are randomly called , emergency services are attempted to be contacted. Basically anything that the radio controls in the car could be changed or activated . This is extremely distracting and could cause someone to take their focus off the road and cause an accident. The radio controls heater, navigation, seat heaters, phone calls , steering wheel heaters , and many other functions in the car some of which cannot be changed without the malfunctioning radio being on. Fixing this issue is somewhere in the range of $1300 at the dealership. I feel like this is and important safety issue that causes a lot of distraction when driving the vehicle and is really difficult to work around or avoid as the random screen touches are not predictable and seem to happen at random times.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over prevention app independently uninstalled. In addition, the contact stated that the vehicle had not been started in eight days. In addition, the stabili-trak warning light had illuminated a month prior, which was the initial failure. The vehicle was taken to the dealer, where it was diagnosed with a failed transfer case. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to two additional dealers for confirmation; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure might be related to the uconnect connection. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,727.

Urgent safety concern regarding defective uconnect radio system shortly after purchasing my vehicle from bertera in westfield, massachusetts, I began experiencing issues with the radio and related components—namely, erratic or "ghost" activity. I returned the vehicle to the dealership on multiple occasions; however, because the issue failed to replicate while in their possession, they were unable to offer any resolution. The problem persisted intermittently, but escalated significantly during a visit to logan airport. While curbside, the vehicle began behaving erratically: the exterior lights flashed, doors locked unexpectedly, heated seats activated, windows became unresponsive, and the vehicle could not be exited—even when approached by a security officer. After powering down and waiting for several minutes (with permission from security, as we exceeded our time limit), the system reset. Despite this dangerous scenario, the dealership again reported they could not reproduce the issue and offered no corrective action. On June 11, in preparation for a trip to boston, I brought the vehicle to bedard brothers in cheshire, massachusetts—a certified Jeep dealership. Their technician determined the radio screen was delaminated and causing unintended inputs. They informed me that since my warranty had expired, the repair would cost more than $1,400. On [xxx], during travel to massachusetts general hospital, the malfunction occurred again: the heated seats engaged and would not turn off (despite temperatures nearing 90°f), the radio volume spiked uncontrollably, and the prior array of electronic malfunctions returned. Fortunately, I was able to attend the appointment and make it home safely. I have contacted stellantis, uconnect, and the massachusetts attorney general’s office. While stellantis expressed sympathy, they stated they could not offer assistance. My research has revealed multiple similar complaints from other vehicle owners. Any help greatly appreciated. Information redacted pursuant to the freedom of info.

Cam shaft and yes it is available to be looked at. The vehicle was misdiagnosed multiple times and sent back home with the same error code while fixing other items that were not the root cause of the issue. The engine light was on with the misfire code when I brought it in and was repeatedly sent home and within 20 miles the same code returned.

I purchased a 2018 Jeep Grand Cherokee on [xxx] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24v-838 / manufacturer 94b) was issued on November 7, 2024, for a defect in the abs control module that may disable the anti-lock braking system (abs), electronic stability control (esc), and cause unintended vehicle movement even while stationary. A stop-sale order (vir 2024-11-14) was issued by stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the electronic throttle control (etc). On June 15, 2025, I paid $770 out-of-pocket for etc sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was driving my 2018 Jeep Grand Cherokee laredo 4x4 on the highway at approximately 65-70 mph, when suddenly the car started sputtering and my check engine light came on and started blinking. The car was essentially not drivable, so I pulled over at a gas station and had the car towed. This is dangerous as I was going uphill, and could have caused an accident, or worse. I did not have a check engine light prior to this! the next day the car was inspected and diagnosed by independent service center, who said there was a cylinder 4 engine misfire, so they replaced the spark plugs and the coils. Car was fixed, or so I thought, fast forward a couple months later while driving to work, same issue (misfires and sputtering) occurs again and coolant now runs low even though there are no visible signs of coolant leakage. I spoke to the independent service center and they mentioned there might be an issue with the engine such as a head gasket or fuel system. I got the Jeep towed to get checked, it was confirmed that it was an engine issue, especially the head gasket, camshaft, pistons, and lifters, and that I was going to need a new engine and it would cost between $8500 - 13000. My Jeep has approximately 83k miles. The issues I describe here with this engine are all similar to those that have been reported.

Uconnect 8. 4" infotainment screen is delaminating. This causes the touch screen to randomly press buttons during driving. This can make calls to contacts, or emergency numbers during driving. This can change settings at random during driving like seating heat, radio stations, other vehicles settings such as drive assistant software, turning on and off, blind spot notifications, lane assist, etc. Very distracting for a driver to continue to try and drive while focusing on what just happened or what was just changed. If your phone is connected to the device, it can call 911, or other contacts change volume setting, get stuck to where you can't change them. Gain very distract and a safety concern. It is a well know issue with this model. This issue is no longer being fixed by service center or dealer without a 1500-2500$ service fee. This seem like a manufacturing defect and major safety concern while driving.

I just bought this vehicle in February. Since then, about 4 times while driving when I came to a stop the car will not accelerate and the screen tells me to put car in “p” then shift into gear. One time I had to restart the car to put into gear. Then the car drives again.

The 2018 Grand Cherokee has issues with mother board and electrical ghosts. 1st it was headlights and dome lights. They would flicker. I had to change the front lights 2x in a year. I thought this was odd. Never did this with any car before. Then I was driving home from work during rush hour and it started to rain. Started the wipers front and back. The back wiper started and went halfway and got stuck. What happen? the front wipers went on for several revolutions (say 10-20 ) then stopped. Started again. Then stopped again. The rain intensity grew. Now the -wipers would only work when turned in opposite direction (the manual 1 pass move). This happened as I was trying to get home and stuck bumper to bumper on [xxx] . On this dangerous highway in middle of now a torrential downpour the front wipers now decided it wouldn't work at all. I couldn't see anything and veered off to the shoulder thank god - waiting for rain to stop and then safely proceeded home. The next day the wipers worked. No check engine or anything. This goes on for a week or so with no issue. Then out of nowhere the driver seat decides it has a mind of its own and pushes me all the way to the steering column. It wouldn't return when pushing the back button. I had to drive like that for my trip and then it magically went back upon restart. I take to dealer. Pump motors bad on front and back. I say not sure your correct and explain. Motor changed on front. Not fixed. Ok we think its the bcm. Changed not fixed. Finally the pdm was changed and wow it worked. 2 weeks at dealer and this shows that this issue with the control module is certainly risking peoples safety. I hope Jeep does the right thing and prevents a serious catastrophic event. Read on the Jeep electric issues and my vehicle had a previous "corrected" recall for electrical cruise control. I dont think the fireware updates or software changes fixed all the bugs. Be safe out there Jeep information redacted pursuant to the freedom of information act (fo.

While driving on the expressway, traffic stopped and on the dashboard it said shift to park and the Jeep completely turned off. I was in the middle of the expressway so it was scary, I’m glad we were stopped since it was rush hour. The truck turned on right away. I took it to the dealer a couple of days later and they didn’t find the issue. I’m still nervous driving my truck because I’m scared it might happen again.

They extended to far have to pull back manually suspension creeks and sometimes lowers by itself , radio screen is completely black cannot access any features.

Uconnect screen delamination is causing "ghost touching" in system. Climate control, phone, music, vehicle controls - including air suspension settings, are all impacted depending on particular event. Some are just annoyance, some are safety concerns. Air suspension height adjustments and off road settings can be controlled in the uconnect screens. The only way to lock the air suspension for towing or jacking (tire repair, oil change, etc. ) is through the uconnect screens. There are 1,000's of complaints about this system issue on Jeep forums, and I was surprised at the lack of NHTSA complaints when I logged in to see the status. I have video's of the system ghosting on several different screens on different dates if you'd like to have them please provide a link to upload or an email to send them too.

The main screen in the vehicle delaminated and caused quite a number of issues. Heated seats would randomly turn on and off and the temp on gbe seats would not go down, phone would call people over and over including 911, compartment heat would randomly turn on the highest setting and would not turn down, goo like substance came out of screen into the storage compartment below the screen, getting all over items stored. The radio would constantly change stations. All the issues became true safety hazards. I called their 800# and was referred to a dealer who charged me over $1000 with no remorse from Jeep. I am a 25 year owner of Jeeps and not too pleased with the lack of response from Jeep. My next car will not be a Jeep!.

Shifter park select a gear and engine lights on.

My Jeep began having issues with the stability control light coming on. And the my brake lights would come on. And some notification around abs brakes. Took it to a dealer and they said they couldn't fix it was part of a recall. A couple days later, I received the recall notice. The recall states there is no remedy. I have stopped driving my car because the brake lights come on intermittently and when I park someone where the lights will stay on for a long period of time. Sometimes they go off, sometimes not. The stability control light and check engine light remain on - unknown if the light is just on or if there is an issue. Jeep is offering no remedy other than they tell me to contact the dealer who tells me Jeep has not come up with a remedy. I can't sell the car like this, or trade in without losing money. I have no idea what to do at this point.

This vehicle needs a new transmission. Dealership cannot locate one to fix. What should be my next steps, it's my daughters vehicle. Who needs tp get back and from hs, collage class, cheer and work.

What component or system failed or malfunctioned, and is it available for inspection upon request? the infotainment system touchscreen (uconnect) in my Jeep Grand Cherokee is experiencing delamination and ghost touch issues. The screen randomly activates functions such as adjusting the climate control temperature, changing radio stations, or toggling other system settings without any input. This component is still installed in the vehicle and available for inspection upon request. How was your safety or the safety of others put at risk? while driving, the infotainment system automatically and unpredictably changes settings due to ghost touches. This includes increasing or decreasing cabin temperature, activating seat heaters or defrosters, and switching media sources, all without driver input. This is a major distraction and forces me to divert my attention from the road to regain control of the system, increasing the risk of an accident. Additionally, sudden temperature changes or screen flashes could startle the driver or affect visibility and focus, especially at night. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, the issue has been reproduced and acknowledged by the dealership during service visits. The ghost touch issue was observed in real-time by a technician. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the vehicle has been inspected by the authorized Jeep dealership. However, the manufacturer has not provided a definitive fix or recall for the issue at the time of this report. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lamps or messages. The first symptoms appeared as minor screen glitches and unresponsive touch commands. Over time, the issue escalated to consistent ghost touches and screen delamination.

Component failure: the control screen is going through a process of delamination. It creates "ghost touches" and behaves erratically. Safety at risk: in one instance the backup camera came on and stayed on randomly, while I was driving forward. Another time it activated the phone and began calling down the contact list. It called, then hung up. Dialed the next person and hung up. And continued through the contact list. People began "returning my call" and it got worse. I was driving on the interstate during heavy traffic and couldn't just pull over anywhere. It was distracting, alarming, and unnerving. It also randomly turns the radio on. It will randomly change heat/ac turning it on/off. Turns the heated/cooled seats on/off. All of the controls in that panel are subject to these ghost touches. It's distracting when driving but also could be dangerous. Dealership confirmed: the dealership has looked at it, analyzed it, and confirmed the issue. They see it frequently. Jeep customer service is kicks you to the dealer and the dealer kicks you to customer service. No resolution except to pay out of pocket for this manufacturing defect. Warnings or symptoms: there was no warning that the delamination was going to occur. And it first happened at the end of 2024. My car is a 2018 Jeep Grand Cherokee.

Hello first the vehicle is stock and only has 80k miles. The battery jumper terminals become scorching hot as I got burned by touching them when I inspected the engine area because you can smell a light burn smell. So I have had a mechanic check the vehicles battery and he told me it's getting over charged by the alternator which is is regulated by the internal computer which is extremely pricey to replace. I looked into previous recalls and Chrysler had defective parts in Chrysler's recall # u87. I was told by Chrysler my VIN was not effected but I feel this is in error as I'm having the exact issue in the mentioned recall.

My 2018 Jeep Grand Cherokee overland is experiencing serious electrical malfunctions related to the uconnect radio head unit. This component appears to control or influence multiple vehicle systems beyond just audio, including climate control, backup camera, navigation, and possibly driver assistance features. The system malfunctions frequently and erratically — settings change on their own, the screen goes black or freezes, and controls become unresponsive while driving. These distractions create a serious safety hazard, as I am forced to take my attention off the road to regain control of basic functions like defrost or audio volume. I have discovered that this issue is widely reported by thousands of Jeep owners from this model year and earlier, particularly those with uconnect systems. Jeep has refused to address or recall the problem despite it clearly impacting driving safety and vehicle usability. This malfunction significantly impairs my ability to operate the vehicle safely. I respectfully request that NHTSA investigate this issue as a potential safety defect. I have taken my car to the dealership and was advised that the whole radio unit needs to be completely replace. I have contacted Jeep and inquired about it, they told me they are aware of the issue but at this time, unless the car is under warranty, they do not offer any financial assistance. And it is a rather expensive issue to fix considering there is no fault of the car owners that the items installed in their vehicles are faulty.

The touchscreen radio panel is delaminating and causing the system to freak out. Sometimes the radio will turn on by itself and blare out music, or all of the fans will turn on turbo at once. The navigation will freak out and turn off and it will auto-dial or auto-hang up phone calls. Sometimes when I am driving down the high way, the air or radio blasting from out of nowhere and totally unprompted will scare me and cause me to jerk the steering wheel or become significantly distract from the road. Yes, the problem has been confirmed by the dealer, and it is a known defect, but they will not take responsibility for the safety hazard or the cost of replacement. No inspection by any outside parties, yet. No warning signs. . The screen just started to melt/delaminate and then all of the ghost features began causing chaos while driving.

Battery drain. Two (2) new batteries installed aux and main battery bought/installed February 2024. I am still having battery drainage issues.

Touchscreen has delaminated, causing Jeep to turn vehicle ac, heat, radio, audio systems on and off at random and unable to control. Vehicle has become unsafe to drive.

The radio randomly changes every 5 seconds, the beeping will drive a person insane, blutooth will hang up or not allow me to answer or call out. The seat warmers turn on randomly as well and I’m unable to lower the temp or turn them off. A/c in the winter and heat the summer. Auto start doesn’t work cuz vehicle shuts itself off after 30s - 1 min and navigation is useless cuz of this electrical gremlin. How long before it accelerates by itself or cuts the engine while I’m on the freeway. Safety hazard.

Recall as known for 2018 Jeep Grand Cherokee limited (service electronic stability control) that is not fixed and no fix in sight. Unsafe to drive. Can’t get a maine state inspection sticker. Can’t sell. Many electronic codes show on dash. Rear lights stay on and will just go on automatically anytime and when using key fob to lock car. Dealership can’t fix. Manufacturer doesn’t know when there will be a fix. No answers.

My Jeep has stalled on me twice attempting to go through a stop sign at a busy intersection as soon as I slowed the Jeep down and then accelerated to go through the stop sign it stalled on a major hwy. No lights come on and the automatic shutoff button is turned off and for the past month the Jeep hasn’t started without either a jump or sitting a while after it was hooked to another vehicle.

I replaced the auxiliary battery, the main battery and the alternator, and my car is still losing power. I think that the voltage regulator that regulates how much power the battery gets is the actual issue. My car was manufactured in October 2017. Why wasn’t it apart of the original recall? I want this fixed. I shouldn’t have had to shell this money out when it’s a manufacturer’s defect.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the air condition system independently turned on high regardless of the temperature the system was set to. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the u-connect entertainment center needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the vehicle was shuddering while idling. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated while driving 25 mph and depressing the brake pedal, the vehicle stalled. The vehicle failed to restart and was towed to the residence. The contact stated that the vehicle was able to restart the following day. The check engine warning light was illuminated. Several messages indicating the air bag, the engine stop/start system, the fwd system failures, and other unknown failures were displayed. Additionally, the contact stated that the vehicle stalled while driving on another occasion. The vehicle was towed to the residence, where a mobile independent mechanic diagnosed that the pcm had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and advised the contact to take the vehicle to their location for diagnostic testing. The contact related the failure to NHTSA campaign number: 18v524000 (electrical system); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 36,000.

The screen has delaminated and is not functioning, causing the heat, ac, defrost, and other systems to activate, deactivate and malfunction. This is incredibly distracting to the driver and creates unsafe driving issues.

What component or system failed or malfunctioned, and is it available for inspection upon request? the engine block and head are warped. Radio station keeps jumping to random station when I'm not even touching it. Auto on/off light goes on intermittently. How was your safety or the safety of others put at risk? this could be a failure and engine lock up had I not taken it in when first troubles came about. Has the problem been reproduced or confirmed by a dealer or independent service center? yes and I'm told the one dealership has 3 three other vehicles the same make and model with the same issue! I've also read on forums that many other people have this affect theirs as well. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? check engine light went on a few times, diagnosis showed multiple misfires in the cylinder. White smoke from the exhaust and vehicle shook and acted like it was going to stall upon starting.