Electrical System Problems of Jeep Grand Cherokee - part 1

This car has broke down on me 3xs bc of the faulty pump relay. At the car wash with my children, at work, and home this vehicle has left me stranded. Now up to $1600 in repairs all while my car is broke down again for the 3rd time.

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On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “service hybrid system required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, ev-mode, and hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

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?vehicle information: ?year / make / model: 2022 Jeep Grand Cherokee overland 4xe ?component(s) involved: engine / hybrid powertrain / electrical system / sudden loss of drive power ?current mileage: approximately 48,000mi ?incident summary ?I am filing this complaint because my 2022 Jeep Grand Cherokee overland 4xe has developed a dangerous new defect following an official recall service: the engine completely dies while accelerating on the highway. ?I took my Jeep to an authorized dealership to have the safety recall performed for the engine shutdown issue. Before this recall work was completed, I had never experienced the vehicle dying on the highway. Since the recall "fix," however, the engine has cut out completely 4 separate times while accelerating at high speeds. The most recent time happened today (August 3, 2026). Losing all pedal response and motive power in fast-moving traffic with no warning is terrifying and creates an extreme hazard for myself and everyone around me. ?history of vehicle issues & extended shop time ?this sudden highway stalling comes on top of severe, ongoing electrical problems that have plagued this Jeep. Altogether, the vehicle has spent months sitting in the dealership shop, yet the problems remain unfixed: ?post-recall engine shutdowns: 4 separate complete power loss incidents while accelerating on the highway (latest occurrence: August 3, 2026). ?unresolved battery drain: ongoing parasitic battery drain that kills the battery, requiring multiple rounds of diagnostics without a solution. ?pervasive electrical glitches: frequent system glitches, including frozen touchscreens, instrument cluster reboots, random dash warning lights, and connectivity drops. ?media hub issues: hardware problems involving the media hub module. ?requested action ?the recall fix did not solve the safety hazard—it seems to have triggered a new, life-threatening stalling issue on the highway, along with the string of other issues, it's unsafe to drive.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The 12-volt auxiliary battery on this 2022 Jeep Grand Cherokee 4xe plug-in hybrid repeatedly discharges to a completely dead state while the vehicle is parked and switched off. The vehicle has failed three times in approximately 30 days. First failure, June 26, 2026: the vehicle would not start. Numerous fault codes were stored across multiple modules, including p0562 (system voltage low). The odometer display was flashing, indicating a module had dropped off the communication bus. Second failure, July 13, 2026: less than 48 hours after returning from a road trip and parking, the same condition recurred. The vehicle required external 12-volt power to start. Third failure, July 26, 2026: a brand-new agm battery had been installed on July 24, 2026. Within 48 hours of installation the battery measured 5. 85 volts — fully discharged. An 80ah battery discharging in 48 hours indicates a continuous parasitic draw of roughly one amp, which is 20 to 40 times the normal key-off draw for a sleeping vehicle. Owner testing has ruled out both the battery and the charging system. The DC-DC converter was measured delivering 127 amps at 13. 9 volts, confirming it functions. The replacement battery accepts and holds a full charge, resting at 13. 06 volts after recharge. The previous battery passed a printed conductance and load test. During each failure, the entire camera system and the parksense park assist system drop out simultaneously and the odometer flashes. Stored codes include u0159-00 (lost communication with parking assist control module) and b2204-00 (ecu configuration mismatch). Separately, and even when the 12-volt system is healthy, the rear backup camera intermittently fails to activate at startup and sometimes only begins working after 5 to 10 minutes of driving. Safety concerns: 1. Rear visibility. The backup camera intermittently does not display an image when the vehicle is placed in reverse. 2. Loss of motive power. 3. Stranding.

The transmission fails constantly when we are accelerating - approxx 50-58 miles per hour the transmission freezes & the rmp's stay @ 4-5 thousand for 20-30 seconds - it fails to downshift. This is extremely dangerous at any time & can cause a major accident if the vehicle is stuck & you need to stop! we have have left the car several times for this issue & they keep telling us they cannot replicate the issue. (we are older & we are given looks like we are nuts).

See all problems of the 2025 Jeep Grand Cherokee 🔎.

When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the florida lemon law. The aux and main battery were replaced. The representative from stellantis denied our lemon law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.

My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/tipm is suspected. This defect has been the subject of previous safety recalls because it can cause engine stalling or a no-start condition. Although my vehicle is not currently included in an open recall, it is experiencing the same type of failure. A failure of the fuel pump relay can leave a vehicle stranded or cause the engine to stall unexpectedly, creating a serious safety hazard if it occurs while driving. I believe this issue should be investigated to determine whether additional vehicles should be covered by the recall.

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My son just bought the car from a private party. On our way home the engine light and a lightning bolt icon illuminated on the dash, followed by the vehicle going into limp mode. We had the vehicle scanned for codes and it came back with p0336 (crankshaft position sensor performance). After much investigation online, we found out that this is a known issue with the crankshaft position sensor and, most importantly, the tone wheel on the back of the engine. We looked up recalls on the vehicle and found a safety recall had been issued. While some vehicles affected received replacement of the tone wheel and sensor, others just received a software update. This particular vehicle received the software update. The issue is that the magnetic material on the tone wheel delaminates from the tone wheel. This is a costly repair that should have been fixed correctly from the beginning, not just a software patch. It is a safety concern because it is dangerous when you are traveling at highway speeds and it goes into limp mode.

My 2023 Jeep grand wagoneer has experienced repeated safety-related defects involving the body, electrical, and powertrain systems despite 6 warranty repair visits. The vehicle has been out of service 72 cumulative days, and the current repair still ongoing. Before the most serious incident, the vehicle had already been returned to authorized Jeep dealerships multiple times for liftgate malfunctions. The liftgate repeatedly failed to open, failed to close properly, and exhibited intermittent malfunctions. These defects were repeatedly reproduced and confirmed by the dealer, and wagoneer engineering was consulted to diagnose and repair the vehicle. The defects have not been permanently corrected. While driving on a multi-lane roadway with my children seated in the 3rd row, the rear liftgate suddenly opened without any warning light/message/alert/beep. This was the 1st time it had opened while driving. Personal belongings were ejected across 3 lanes of traffic, creating a risk of striking other vehicles or causing another driver to swerve or crash. My husband had to enter multiple lanes of traffic to retrieve our belongings before they were struck, creating an additional safety hazard, leaving us sitting in traffic in the vehicle. To my knowledge, the vehicle should not have permitted normal operation if the liftgate was not securely latched. Instead, the liftgate opened while the vehicle was in motion without any indication to the driver, eliminating any opportunity to react or prevent the incident. The vehicle has also experienced repeated lurching/harsh clunking when shifting into gear, and unexpected lurching/hard shifting and when on hills. Numerous warning lights, messages, and check engine lights have occurred since approx. 300 miles and have been dealer verified. Due to these defects remaining unresolved despite repeated repair attempts, I do not believe this vehicle can be operated safely. I am scared for my teen drivers and pedestrians in this vehicle.

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After the 68c recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My Jeep does hesitate or bogs down prior to engaging the gas mode.

Unknown on xxx, our 2022 certified pre-owned Jeep cherokee hybrid was brought to the west plains location for a factory safety recall or recalls and the check engine light on. During the software installation, the technician improperly executed the procedure, took the integrated dual charger module (idcm) offline, and completely disabled the vehicle. The west plains repair order explicitly states: "caused by codes for idcm and module offline, will not come back online, and has disabled vehicle. " because the vehicle was rendered completely undriveable, it had to be flatbed-towed 90 miles to james river Jeep in [xxx] to resolve the corrupted modules. The ozark service department confirmed the vehicle arrived disabled due to west plains' improper procedure and required a new battery to restore system diagnostics. The west plains general manager, [xxx], flatly refused to cover the resulting $1,100+ invoice for the battery ($638. 71) and towing fees. Mr. [xxx] used intimidating tactics, completely dismissed our concerns, and claimed his dealership 'chooses not to work on hybrid batteries' to evade financial responsibility. This claim is demonstrably false; on October 23, 2025, this exact same location successfully accepted and completed federal safety recall 73c to reprogram our vehicle's hybrid control processor software. A franchise dealership cannot choose to opt out of federal recall obligations on a whim, nor should a consumer be subjected to hostile intimidation when a dealer damages their property. Due to the absolute lack of cooperation locally, the vehicle currently sits unpaid at the ozark dealership. Formal complaints have been filed with the missouri attorney general's consumer protection divisionand the national highway traffic safety administration (NHTSA) using Jeep case #xxx. We are requesting that corporate management review this case immediately and coordinate a direct dealer-to-dealer credit to james river Jeep to resolve this information redacted pursuant to the freedom of information act (foia), 5.

This vehicle has experienced continuous hv battery drainage since repaired under recall 68c on 2/9/26. Multiple follow up trips to the dealer and discussions with the stellantis "star team" have resulted in them informing me the vehicle is unfixable but "safe" to drive. They admit they have no idea what the problem is or how to solve it.

On June 18, 2026, I was driving my 2024 grand wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "service transmission" and then "service electronic stability control". I immediately tried to use the sos function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the p light stayed on and the vehicle would not go into neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).

Went to turn right car kept pushing straight and steering wheel locked up. Also, no airbags were deployed.

06/13/2026: third episode of 2024 Jeep gc summit (top of line) battery being completely dead after 3-4 days of no driving. I bought my Jeep in 12/2025!? another issue that others report is the difficulty of 'jumping' the battery/engine to give a start. We tried multiple times on the evening of 06/13 to no avail. On Sunday, 06/14, we revved the jumper engine to . . . . 7000 or 8000 rpms (on the tachometer) before getting enough power to successfully jump the Jeep. This new vehicle "dead electric" is very scary on how it could strand us!!.

All Grand Cherokees have an issue where you lose all power to your Jeep while driving and cant do anything! on top of all the electrical issues. Huge safety problem when your driving in traffic and cant control your Jeep randomly.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

Drivers seat has inflated due to the massage seats and lumbar support inflating with air. Driver states the lumbar support will move on its on and cause the seat to inflate while driving. This problem has cause the back of the seat to snap and unattached to the main seat cause discomfort and safety issues.

I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in park and could not get out of park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries go bad. I feel Jeep should be responsible for this.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

Electrical system (hy-bird system). Yes it's available for inspection. Yes my safety was at risk. Yes yes no warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

Front collison warning icon illuminated on the dash. Settings were changed. Temperature changed from fahrenheit to celsius. Back up camera lines no longer showing up. Carplay glitches. Mechanic did a reset a month ago and it came back on 2 weeks later.

Safety issue: the uconnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. The contact became aware that the VIN was included in NHTSA campaign numbers: 25v741000 (electrical system) and 26v328000 (air bags). The vehicle was driven to a local dealer, who later informed the contact that the recall repair for NHTSA campaign number: 25v741000 (electrical system) could not be completed due to a lack of adequate staff or equipment. The vehicle was then towed to thomas auto centers (67791 mall rd, st clairsville, OH 43950), who informed the contact that the recall repair would take three to four weeks to complete. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, opened a case, and followed up with the first dealer, who had the vehicle towed to the second dealer. The failure mileage was approximately 35,198.

My wife was driving our Jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep happening the whole 20 mins stopping ride home.

This complaint involves a violation of safety recall obligations for Jeep recall 68c (NHTSA campaign 25v741000) concerning a high-voltage hybrid battery fire hazard. On Friday, may 29, 2026, the vehicle was brought to carman Chrysler Jeep Dodge (new castle, DE) for mandatory recall testing. The vehicle failed the manufacturer's diagnostic analysis due to a critical internal cell separator defect. Because of the immediate thermal and fire risk, the dealership service department immediately grounded the vehicle on-site, stating it is completely unsafe to drive or park near structures. Stellantis/fca has failed to provide a timely remedy or replacement parts, leaving our vehicle stranded on a commercial lot. Furthermore, the manufacturer has refused to provide direct-billed alternative transportation, offering only an out-of-pocket rental reimbursement model. Because parts are delayed for several months, bankrolling thousands of dollars upfront for a rental vehicle is a massive financial burden that is completely unfeasible for our family. The dealership has also failed to provide physical or digital copies of the failed diagnostic paperwork or repair order. We are currently left with a grounded vehicle and no viable, safe transportation.

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the magnuson-moss warranty act they are required to show proof of the fault.

This issue has happened three times. I am on the highway going 70mph, the rpms fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.

I was at a stoplight, waiting to making a u-turn. The light turned green release the brake and went to hit the gas. The entire vehicle shut off. I lost all power and had to restart the vehicle in the middle of the intersection with vehicles behind me. It took at least 30 seconds and I ended up having to wait a cycle on the light because I couldn’t go at the time. Once I got the car back on, I lost power steering and my check engine light came on. I was able to make it to parking lot. Once I got there, I parked in the parking space the vehicle did the automatic shut off to conserve energy once I parked I press the button to shut that feature off when I did it the vehicle shut off again. I lost power to everything and had to restart the engine. This has happened multiple times as I believe it’s related to the electrical system and the automatic shut off. I’ve also had multiple other issues with the vehicle in the electrical system. The most recent being that pulling out of a parking lot onto the highway my vehicle would not shift gears, and I had to pull over to the side of the road as I could not get out of first gear. It ended up being the electrical components of the transmission. At the time of the incident listed above, I had just picked up the vehicle from having this issue replaced and had it for less than six hours when this other issue happened. We bought this vehicle used with roughly 58,000 on March 17, 2026, I’ve owned it for just over two months and in those two months it’s been in the shop more than we’ve been able to drive it due to a series of electrical incidents that causes the check engine light to go on or the vehicle to shut off.

The contact owns a 2026 Jeep cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond. The vehicle was turned off and restarted and responded as intended upon shifting into drive(d). No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a loss of battery communication with the computer due to a dead battery. The battery was replaced; however, the failure persisted. The contact stated that the vehicle was previously repaired under an unknown recall. The vehicle was taken back to the dealer for a third time, but no further diagnostic information was available. The manufacturer was notified of the failure and advised the contact not to trade the vehicle due to the safety risk. The service manager informed the contact that another repair attempt was required before the vehicle could be considered under the lemon law. The vehicle was not repaired. The failure mileage was approximately 10.

Radio 8. 4 touch screen is delaminated and freezes during back up camera use and sometimes the inputs change on their own.

While driving on the highway my Jeep gc shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. There are no codes to be read. In reading various forums that is a common problem with the 3. 2l engine in the Jeeps. It is dangerous as you lose ability to drive the car on teh highway, when it happens and hopefully you are close to the left lane so you can pull over without being hit.

Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * rpm surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes.

Loss of propulsion while driving yes it is available for inspection upon request complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. Safely maneuvered the vehicle to the side of the roadway. Dealership has not been able to recreate the problem. Vehicle has been at dealership service department since may 14, 2026, immediately after incident. Vehicle was able to be driven to dealership after incident. Incident reported to stellantis may 28, 2026. Stated that the report would be escalated and I would be contacted via email in 1-2 business days. No direct manufacturer inspection at this time, and police/insurance company were not contacted as there was no accident to report. Safety recall 73c in regard to this matter was completed September 26, 2025 according to stellantis customer service and recall information available for the VIN of this vehicle. No warning lights/messages/symptoms of the problem prior to incident. During incident and after loss of propulsion started, "d" started flashing on the dash console and the gear shift knob, and I was unable to shift out of drive. After approximately 5 minutes, the vehicle put itself in park and engaged the emergency brake. Video of part of the incident available upon request.

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 mph, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. And crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part required to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were currently backordered. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure; however, the contact expressed concern that the failure could prevent the vehicle from charging properly.

I am submitting this complaint regarding a serious safety-related failure involving my 2022 Jeep Grand Cherokee 4xe. I purchased the vehicle used with approximately 15,000 miles and was informed the previous owners leased it and rarely used it. At approximately 40,000 miles, despite completing all recalls in a timely manner, the vehicle experienced the exact type of hybrid system failure a recall was intended to prevent. The issue began when the hybrid system failed and left the vehicle unsafe to operate. Upon startup, only accessory power activated and the engine would not start. A full power cycle was required before the vehicle started. Immediately afterward, warnings appeared including "service hybrid system," "service charging system," "eab unavailable," "lane keep assist unavailable," "pedestrian braking unavailable," and "adaptive cruise control unavailable. " the check engine light illuminated and all hybrid modes became unavailable. Shifting became erratic and harsh. Downshifts from 2nd to 1st felt like sudden braking and caused me to hit my head on the steering wheel. During acceleration, the transmission slipped and shifted unpredictably. Fuel economy dropped from approximately 22 mpg in e-save mode to approximately 10 mpg at highway speeds. Diagnostic code p1e1d was retrieved and I was advised the vehicle was unsafe to drive. While driving to the dealership, the vehicle shut down twice while in motion. During both shutdowns, power steering and braking assistance were lost, posing an extreme risk to myself and others while moving the vehicle off a busy three-lane roadway. Dealership diagnostics determined one or both high-voltage battery systems failed and required replacement. Despite completed recalls, the issue still occurred. Parts were backordered over a month. I believe this failure and recall effectiveness warrant investigation due to the serious safety risks created by loss of propulsion, steering, and braking assistance while driving.