Electrical System Problems of Jeep Grand Cherokee - part 1

This vehicle has experienced continuous hv battery drainage since repaired under recall 68c on 2/9/26. Multiple follow up trips to the dealer and discussions with the stellantis "star team" have resulted in them informing me the vehicle is unfixable but "safe" to drive. They admit they have no idea what the problem is or how to solve it.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

On June 18, 2026, I was driving my 2024 grand wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "service transmission" and then "service electronic stability control". I immediately tried to use the sos function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the p light stayed on and the vehicle would not go into neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).

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Went to turn right car kept pushing straight and steering wheel locked up. Also, no airbags were deployed.

06/13/2026: third episode of 2024 Jeep gc summit (top of line) battery being completely dead after 3-4 days of no driving. I bought my Jeep in 12/2025!? another issue that others report is the difficulty of 'jumping' the battery/engine to give a start. We tried multiple times on the evening of 06/13 to no avail. On Sunday, 06/14, we revved the jumper engine to . . . . 7000 or 8000 rpms (on the tachometer) before getting enough power to successfully jump the Jeep. This new vehicle "dead electric" is very scary on how it could strand us!!.

All Grand Cherokees have an issue where you lose all power to your Jeep while driving and cant do anything! on top of all the electrical issues. Huge safety problem when your driving in traffic and cant control your Jeep randomly.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

Drivers seat has inflated due to the massage seats and lumbar support inflating with air. Driver states the lumbar support will move on its on and cause the seat to inflate while driving. This problem has cause the back of the seat to snap and unattached to the main seat cause discomfort and safety issues.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in park and could not get out of park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries go bad. I feel Jeep should be responsible for this.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

Safety issue: the uconnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.

My wife was driving our Jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep happening the whole 20 mins stopping ride home.

This complaint involves a violation of safety recall obligations for Jeep recall 68c (NHTSA campaign 25v741000) concerning a high-voltage hybrid battery fire hazard. On Friday, may 29, 2026, the vehicle was brought to carman Chrysler Jeep Dodge (new castle, DE) for mandatory recall testing. The vehicle failed the manufacturer's diagnostic analysis due to a critical internal cell separator defect. Because of the immediate thermal and fire risk, the dealership service department immediately grounded the vehicle on-site, stating it is completely unsafe to drive or park near structures. Stellantis/fca has failed to provide a timely remedy or replacement parts, leaving our vehicle stranded on a commercial lot. Furthermore, the manufacturer has refused to provide direct-billed alternative transportation, offering only an out-of-pocket rental reimbursement model. Because parts are delayed for several months, bankrolling thousands of dollars upfront for a rental vehicle is a massive financial burden that is completely unfeasible for our family. The dealership has also failed to provide physical or digital copies of the failed diagnostic paperwork or repair order. We are currently left with a grounded vehicle and no viable, safe transportation.

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the magnuson-moss warranty act they are required to show proof of the fault.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

This issue has happened three times. I am on the highway going 70mph, the rpms fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.

I was at a stoplight, waiting to making a u-turn. The light turned green release the brake and went to hit the gas. The entire vehicle shut off. I lost all power and had to restart the vehicle in the middle of the intersection with vehicles behind me. It took at least 30 seconds and I ended up having to wait a cycle on the light because I couldn’t go at the time. Once I got the car back on, I lost power steering and my check engine light came on. I was able to make it to parking lot. Once I got there, I parked in the parking space the vehicle did the automatic shut off to conserve energy once I parked I press the button to shut that feature off when I did it the vehicle shut off again. I lost power to everything and had to restart the engine. This has happened multiple times as I believe it’s related to the electrical system and the automatic shut off. I’ve also had multiple other issues with the vehicle in the electrical system. The most recent being that pulling out of a parking lot onto the highway my vehicle would not shift gears, and I had to pull over to the side of the road as I could not get out of first gear. It ended up being the electrical components of the transmission. At the time of the incident listed above, I had just picked up the vehicle from having this issue replaced and had it for less than six hours when this other issue happened. We bought this vehicle used with roughly 58,000 on March 17, 2026, I’ve owned it for just over two months and in those two months it’s been in the shop more than we’ve been able to drive it due to a series of electrical incidents that causes the check engine light to go on or the vehicle to shut off.

Radio 8. 4 touch screen is delaminated and freezes during back up camera use and sometimes the inputs change on their own.

While driving on the highway my Jeep gc shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. There are no codes to be read. In reading various forums that is a common problem with the 3. 2l engine in the Jeeps. It is dangerous as you lose ability to drive the car on teh highway, when it happens and hopefully you are close to the left lane so you can pull over without being hit.

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Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * rpm surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes.

Loss of propulsion while driving yes it is available for inspection upon request complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. Safely maneuvered the vehicle to the side of the roadway. Dealership has not been able to recreate the problem. Vehicle has been at dealership service department since may 14, 2026, immediately after incident. Vehicle was able to be driven to dealership after incident. Incident reported to stellantis may 28, 2026. Stated that the report would be escalated and I would be contacted via email in 1-2 business days. No direct manufacturer inspection at this time, and police/insurance company were not contacted as there was no accident to report. Safety recall 73c in regard to this matter was completed September 26, 2025 according to stellantis customer service and recall information available for the VIN of this vehicle. No warning lights/messages/symptoms of the problem prior to incident. During incident and after loss of propulsion started, "d" started flashing on the dash console and the gear shift knob, and I was unable to shift out of drive. After approximately 5 minutes, the vehicle put itself in park and engaged the emergency brake. Video of part of the incident available upon request.

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 mph, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. And crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part required to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were currently backordered. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure; however, the contact expressed concern that the failure could prevent the vehicle from charging properly.

I am submitting this complaint regarding a serious safety-related failure involving my 2022 Jeep Grand Cherokee 4xe. I purchased the vehicle used with approximately 15,000 miles and was informed the previous owners leased it and rarely used it. At approximately 40,000 miles, despite completing all recalls in a timely manner, the vehicle experienced the exact type of hybrid system failure a recall was intended to prevent. The issue began when the hybrid system failed and left the vehicle unsafe to operate. Upon startup, only accessory power activated and the engine would not start. A full power cycle was required before the vehicle started. Immediately afterward, warnings appeared including "service hybrid system," "service charging system," "eab unavailable," "lane keep assist unavailable," "pedestrian braking unavailable," and "adaptive cruise control unavailable. " the check engine light illuminated and all hybrid modes became unavailable. Shifting became erratic and harsh. Downshifts from 2nd to 1st felt like sudden braking and caused me to hit my head on the steering wheel. During acceleration, the transmission slipped and shifted unpredictably. Fuel economy dropped from approximately 22 mpg in e-save mode to approximately 10 mpg at highway speeds. Diagnostic code p1e1d was retrieved and I was advised the vehicle was unsafe to drive. While driving to the dealership, the vehicle shut down twice while in motion. During both shutdowns, power steering and braking assistance were lost, posing an extreme risk to myself and others while moving the vehicle off a busy three-lane roadway. Dealership diagnostics determined one or both high-voltage battery systems failed and required replacement. Despite completed recalls, the issue still occurred. Parts were backordered over a month. I believe this failure and recall effectiveness warrant investigation due to the serious safety risks created by loss of propulsion, steering, and braking assistance while driving.

I recently purchased a 2018 Jeep Grand Cherokee and began experiencing serious issues almost immediately after taking possession of the vehicle. The vehicle has stalled unexpectedly while driving on multiple occasions, including during active driving conditions. It also has difficulty starting and has shut off without warning. The vehicle has already undergone multiple repairs within a short period of time, including work related to the radiator, spark plugs, and ignition coil. Despite these repairs, the issues continue. This creates a significant safety concern, as the vehicle becomes inoperable without warning, especially during daily highway driving. I rely on this vehicle for transportation, and it is currently unreliable and unsafe to operate.

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I, [xxx] was driving home from work on Friday, may 1st on [xxx] in [xxx] during heavy traffic when my vehicle suddenly shut off while traveling approximately 65–70 mph. I initially thought I may not have been pressing the accelerator hard enough, but the vehicle would not respond at all. I then looked at the dashboard and saw a message that said “push brake to start. ” at that moment I realized the vehicle had shut down completely while I was in active traffic. I had to coast across three lanes of traffic without any propulsion to reach the shoulder. During this time, I was nearly struck twice from behind because I could not maintain speed with surrounding traffic. Once I reached the shoulder, I was able to restart the vehicle. I was extremely shaken and frightened by the incident. I do not feel safe driving this vehicle again. I was very aware that I could have been seriously injured or killed, and I am thankful I was not struck. I am especially concerned about what could have happened if my grandchild had been in the vehicle with me. This incident occurred after a recall repair had already been performed in September 2025 related to powertrain/hybrid system issues. The failure appears to be the same or similar to the condition the recall was intended to correct. After restarting the vehicle, I drove cautiously to my husband’s workplace and left the vehicle parked. Since the incident, I have experienced ongoing anxiety and distress reliving what happened. This vehicle was intended to be a long-term purchase, and it is extremely concerning that it now appears unsafe to operate. This event represents a serious safety hazard. A sudden loss of propulsion at highway speeds without warning creates a high risk of crash, injury, or death. I am requesting that this issue be investigated, as the prior recall repair does not appear to have corrected the problem. I do not feel this vehicle is safe to operate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicle loss drive power in the middle of driving several times back to back, a red wrench and a message saying to service hybrid system warning appeared. Purchased used in September 2025, had open recall fixed and later recall fixed after in early 2026.

I was sold a defective 2024 Jeep Grand Cherokee 4xe. Both the batter and engine can catch fire while parked and is not recommended to be parked near other cars or any structures. The dealership told me that the recalls were not on my vehicle at the time of purchase per stellantis (November 7, 2025) which in fact they were. They said my car was not protected under lemon law which it is. And a number of other misinformation. I bought the car for around $35,000 and in 6 months the value depreciated to $20,000 per the sales manager michael morris. They claimed to have no access to this purchase in their database.

I just had a recall repair for my abs system which was electrical done to my 2019 Jeep Grand Cherokee. I drove off the lot with it but the next day it wouldn't start, I called the dealership back for an inspection but they stated I would have to pay for a diagnostic. I stated the code that came up when I hooked my obd scanner up the code for my park, neutral, switch input circuit popped up. I told the dealership numerous times about the code but they are ignoring the code and saying it is my starter and batteries. Mind you I take it to this dealership all the time I never once heard them say I needed any of these things until now. So I told them I need a diagnostic on the electrical issue but once again they are brushing off the circuit code and jumping to the starter but stated I would have to pay $2,319 for a starter and see what comes up, which means spending money for something that is not the problem.

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Nhtsa odi complaint update — #xxx 2024 Jeep grand wagoneer l | VIN: [xxx] date of update: April 15, 2026 current odometer: 94,896 miles this is a formal update to my previously filed NHTSA complaint (odi #xxx) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized stellantis dealer following my complaint filing. Defect origin — 325 miles from purchase stelantis’s own connected vehicle service history app confirms the electrical system defect was present from near-delivery. The complete documented service history for electrical system inspections is as follows: • February 19, 2025 — 325 miles — west herr cdjr orchard park, NY — electrical system inspection • February 24, 2025 — 326 miles — west herr cdjr orchard park, NY — electrical system inspection • March 11, 2025 — 357 miles — west herr cdjr orchard park, NY — inspect electrical system, vehicle inspections • March 21, 2025 — 779 miles — west herr cdjr lockport, NY — vehicle inspection, electrical system • April 1, 2025 — 3,297 miles — west herr cdjr lockport, NY — electrical system, vehicle inspection • July 16, 2025 — 32,830 miles — dave warren cdjr jamestown, NY — electrical system • July 23, 2025 — 33,406 miles — dave warren cdjr jamestown, NY — electrical system x2 • October 14, 2025 — 55,702 miles — dave warren cdjr — diagnostic system test this vehicle required electrical system inspection at 325 miles — within weeks of purchase. The root cause water intrusion defect has never been identified, sealed, or permanently repaired across more than a dozen dealer visits spanning 18 months. Defect progression — summary • water intrusion on left side of vehicle destroyed: led driver module #68590086ad, wiring harness connector (never replaced), original battery, uconnect/tbm module, bcm • vehicle died mid-route with medical passengers on board — March 23, 2026 • new headlight assembly installed April 3, 2026 — moisture visible inside information redacted pursuant to the freedom of information act (foi.

Delamination of touchscreen occurring resulting in “ghost touches/calls”. This has been verified by an independent dealership. This affects the safety of the driver as the touchscreen is not able to be used properly in emergencies and also the ghost calls can result in 911 inadvertently being called when not needed.

The contact owns a 2022 Jeep Grand Cherokee. The vehicle was taken to the dealer to be repaired under NHTSA campaign number: 25v741000 (electrical system). During the visit, the 12-volt battery failed, even though there were no prior issues with the vehicle. The dealer stated that the vehicle was jump-started, but no additional repairs were performed. The contact was informed that a new battery was needed. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

Hybrid battery system, still don't have heat after 2 years of car ownership. Not to mention the hybrid battery failure rate, I've driven several times and the vehicle will just have no power. I bring it to the dealership almost monthly and they always have some excuse. The vehicle's lane assist is also a hazard. I'll just be driving down highway and it'll just jerk the wheel randomly.

I received the following from the dealer when taking my car in for a suspension repair. Stellantis (Jeep) is trying to charge for software bug updates after warranty when the fixes were not available and also the without the fixes it could leave the car inoperable. Most of these should be covered as a safety/operational concern and should not be optional or charged for. "software update ,msmd,ttm,eps,idcm,bpcmcustomer pay$239. 33 causes 1. Software ijpdate msmd customers may experience the following: • memory seat does not save on profiles 1 or 2. • easy entry/exit functionality is inoperative. 2. Ttm customers may comment on one or more of the following: e if the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than s kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds 3. Idcm customer may also experience the following: 12 volt battery drain. E vehicle will not charge. " 4. Eps *customer may also experience the following: • a low frequency eps motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. " 5. Bpcm customers may also experience one or more of the following: e "vehicle does not start. " • low 12v battery causing vehicle not to start. ".

Nhtsa complaint draft I am filing a follow-up complaint regarding recall 78c on my 2024 Jeep Grand Cherokee 4xe. This recall involves risk of catastrophic engine failure, loss of propulsion, and potential fire. It has now been approximately 5 months since the recall was issued, and there is still no remedy available. I have completed all other recalls that had remedies and have fully complied with all manufacturer instructions. Due to the safety concerns and lack of a remedy, I was instructed by stellantis to obtain a rental vehicle when a loaner was not provided. I incurred out-of-pocket rental expenses based on this guidance. However, despite multiple follow-up emails, stellantis has failed to provide any reimbursement process, timeline, or response regarding these expenses. Additionally, I have received conflicting and unclear guidance regarding safe operation of the vehicle, including whether it can be driven or charged. This has significantly impacted my ability to safely use the vehicle for its intended purpose. At this point, I have made multiple documented attempts to resolve this directly with stellantis and have received no response. This situation reflects a lack of remedy, lack of communication, and failure to reimburse expenses incurred under manufacturer direction. Immediate action and oversight are needed.

I am reporting a systemic safety failure involving a 2023 Jeep Grand Cherokee sold as a "certified pre-owned" (cpo) vehicle. Despite the mandatory 125-point cpo safety inspection, the vehicle was delivered with multiple safety-critical defects that should have prevented certification. Primary safety risks: suspension/stability: the vehicle exhibits vibration and instability at all speeds, resulting in a loss of steering stability and difficulty maintaining lane position at highway speed. Tire integrity: the vehicle was sold with dry-rotted tires, indicating structural degradation that poses a high risk of catastrophic failure/blowout. Electrical/powertrain: the auto start/stop system is faulty. Additionally, the paddle shifters are non-functional, which interferes with manual gear selection and driver control over the powertrain. The selling dealership has refused to acknowledge these defects or bring the vehicle into compliance with manufacturer safety standards. Furthermore, stellantis corporate has failed to provide a safety compliance review. These mechanical and electrical defects existed at the time of sale and represent a failure of the cpo safety process.

This submission is an update to NHTSA complaint #11727024. The vehicle continues to experience recurring engine overheating and misfire conditions. These issues have been previously diagnosed and are consistent with known manufacturer technical service bulletins (tsbs) related to this engine. Despite this: the dealership has not performed the appropriate diagnostic protocol (including star testing) the manufacturer, stellantis, closed my case without resolving the issue no repair or corrective action has been completed the vehicle remains in operation due to lack of manufacturer support. This condition presents a potential safety risk, including: loss of power while driving risk of engine failure or shutdown increased risk during normal roadway operation the vehicle is regularly operated by my 17-year-old daughter, which increases concern regarding driver safety and reliability of the vehicle under these conditions. This situation reflects: a known defect documented by the manufacturer failure of the dealer network to properly diagnose/repair closure of a manufacturer case without resolution of a safety-related issue I am requesting that this complaint be reviewed as part of any broader pattern of similar failures and considered for further investigation.

Had a recall done in February and 3 weeks later the car would not start randomly no warning lights illuminated on the dash prior to being shut off and once it would start it threw 3 codes for p0850, u0100, and u1267 all related to the parts replaced in February for the recall for the 2nd time now regarding the same parts. And trying to get a reinspection done for the recall bc the parts seem to have failed and its been a living nightmare. And unsure why no warning lights were illuminated prior to the car not starting randomly.

I have had multiple issues with glitches in the electrical system. Specifically relating to the screen. It will shut off on its own, it will switch screens on its own and more recently, completely off. I was unable to get the black screen to turn on for quite a while, I turned the vehicle off multiple times, I also tried a hard reset multiple times for it finally decided to work. At times, the backup camera does not pop onto the screen. My issues are very similar to the recall, Jeeps with electrical issues, but mine has not been recalled.