Electrical System Problems of Jeep Grand Cherokee - part 1

The vehicle does not start each time you attempt to start it. Randomly, with no specific conditions to replicate, you will start the vehicle and the starter will engage, but the vehicle will not start. The push button start will time out, you attempt to start the vehicle again, and it starts. This, from my research, is a known issue with 2016-2020ish Jeeps, with a fault in the fuel pump relay, with the easiest fix to remote start your vehicle each and ever time you start it. This happens several times per week. I contacted the dealership we purchased the vehicle from, and our local Jeep service department. They were familiar with this issue, acknowledged its a pretty big problem, but because it is not a recall for Jeeps, there is nothing they can do except for me to bring it in and pay for all of the fixes for a known production issue.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

On multiple occasions now the dash and nav unit have blacked out for a period of time (maybe 5 seconds) while switching from reverse to drive. Additionally, these sytems have fully rebooted while driving. This is a distraction and causes temporary loss of access to the speedometer and other vehicle data.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Dash display went white and could not see speedometer.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

The car gets started, message pops up saying to safely put the vehicle into park it will shut off soon. It then starts shaking, will not allow you to shift gears, revs up still shaking, it then shuts off and all of the dash panels messages are popping up, abs, a message to service the air suspension, engine light, car not in park (can't shift it) (we have put tire chucks to hopefully keep it from moving), etc are flashing as well as the interior lights, exterior lights flashing. The only way to get all of the lights to stop flashing is to unhook the brand new auxiliary battery. Mechanic has scanned for codes, more than 60 appear. Once we are able to reattach the battery, we were able to start it, put it into gear before all of the messages and lights started going off again.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehicle movement which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle. There has been a recall out for over an year yet no available solution.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

On 10/19/2025, my 2024 Jeep Grand Cherokee 4xe experienced a serious electrical malfunction. When I attempted to start the vehicle, it became stuck in run mode and would not shift into drive. The vehicle also would not shut off — even after pressing the start/stop button multiple times. The hybrid system remained active, and the dashboard stayed illuminated. The only way to power the vehicle down was to disconnect the 12-volt battery manually. This created a significant safety concern, as the vehicle could have remained running unattended or in an enclosed space. Afterward, the check engine light came on. The dealership later stated they “just reset the ecm,” but no explanation was provided for why the vehicle failed to shut off or shift out of park. This incident indicates a possible defect in the electrical, powertrain, or propulsion control system. It poses a safety risk to occupants and anyone nearby if the issue reoccurs.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

While driving all warning lights were activated and power steering completely failed. The vehicle was in drive and fully charged.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I have videos, but my cars electrical system keeps glitching, it will turn my heated seats on to the pint they burn me, it connects to my phone and will randomly call anyone in my contacts, it changes radio stations, messes with my automatic start, took my traction control off and does this on a regular basis. I had this system fixed in March of 2023 just after I bought the car but it’s already doing it again. It also will randomly just cut off when I’m driving and then will be fine very randomly. - I will have to send you the videos I took it says they are too large to upload here.

The current recall with loss of propulsion occurred in my vehicle on 10/16/2025 at 5:10pm while I was on the highway during rush hour. Thankfully I didn’t get injured, this is so dangerous. I’m afraid to drive this vehicle in fear of it occurring again.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v576000 (electric system) however, the part to do the recall repair was not available for two months. The local dealer was contacted, and the recall repair was performed after two months of driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed. The contact had not experienced a failure.

While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

On September 17th I was driving approximately 65-70mph on the freeway when the dashboard flashed the "service hybrid electric vehicle system" warning and icon. My vehicle lost forward momentum and I slowed at a very rapid pace. I pressed on the gas and the vehicle switched over to the gas system, regained power and I was able to drive without further incident that day. I feel like I could have crashed on the highway and gotten injured, or injured someone else! on October 11th I was driving in a restaurant parking lot, approximately 5 miles per hour and starting to idle when the vehicle dashboard flashed the "service hybrid electric vehicle system" warning and icon. This time ,the vehicle shifted itself to park suddenly and I received an alert to press the brake to turn the vehicle off. After several attempts, I was able to turn the car off and back on again. I have an appointment on October 17 for the issue to be looked at by the dealership. This is a 4xe with only 40k miles on it.

Driving on freeway and service 4wd light came on. Upon reaching destination, parking brake automatically engaged for unknown reason.

First gear knocks hard in to gear,this happ en on uphills,cluster and the speed meter and the in infotainment screen has go pitch black,loss of power under acceleration and collapsing all the system of the car.

This happened 4 tines before randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (italian). Coinciding with the switch to italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. All change, and many other random settings change as well. ***this is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the fca off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [xxx] many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a dot bulletin on the issue: dot. Report bulletins because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs. " information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The main power window and power lock panel part number 68410642ac on the driver side door stopped working completely. Leaving me unable to open and close my windows and lock my doors.

Since purchasing the vehicle in January of 2024 , I have had the same repeated safety issues that the dealership and Chrysler were made aware of . I was told that no other vehicles of my make and model had the same issues so I was not listened to . While driving vehicle has slammed on the breaking system for no apparent reason at different speeds. Last time this happened I was on the thruway doing 65 mph. This has happened over 10 times and has been extremely scary and upsetting. The hybrid system alert has flashed over 30 times and the vehicle has stalled with loss of power. The transmission either jerks or there is a large lag of power -sometimes gas pedal needs to be pinned in order for vehicle to go forward. I have complained to the dealership and Chrysler about the safety issues and how the battery has not work as expected upon purchasing and all the safety issues. I have been mislead by Chrysler on the performance and use of the vehicle. I have asked for a resolution for over a year- lemon law, buy back , but I have to continue to drive an unsafe vehicle. Complaint # 1650529.

Sudden loss of power steering. After starting car, codes came up immediately for backup sensor needing service, then loss of power steering needing service, check engine light and flashing mileage on dashboard. Currently at dealership waiting for assessment.

Vehicle recall but manufacturer does not have a remedy and this is my only vehicle. My hybrid light came on and flashed off. Stellantis (fca us, llc) is recalling approximately 91,787 units of its 2022 to 2026 Jeep® Grand Cherokee 4xe plug-in hybrid electric vehicles (phev) due to a software error within the hybrid control processor that may result in a loss of drive power. An unexpected loss of propulsion could cause a vehicle crash without prior warning.

On 7/14/25, while driving 70mph on interstate, vehicle shut off, displayed service hybrid electric system, then came back on like normal. Today, 9/19/25, driving 60mph on highway, vehicle shut off, displayed service hybrid electric system and would not turn back on. I had to come to a complete stop on berm, shift to park, and restart vehicle.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v576000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The VIN was included in NHTSA campaign number: 24v720000 (electrical system) and was repaired under recall. After the recall repair, while driving approximately 45 mph, with the hybrid mode engaged, the stalled, and the message "service hybrid system," was displayed on the instrument panel. The contact immediately restarted the vehicle, and the warning light was no longer illuminated. The vehicle was driven without further failures. The dealer was informed of the failure and confirmed there was no fix available. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the recall, and it was confirmed that there was no expected availability date for the replacement to be available. The manufacturer was not made aware of the experienced failure. The failure mileage was approximately 94,000.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v576000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Transfer case had to be replaced. Service 4 wheel drive light came on along with traction control warning. Also, electronic stability control warning. Steering and movement were sluggish. Only had 51,000 miles in it. Not happy to have paid almost $1,400. For the repair. This should have been a recall because as I understand, many other owners have had the same exact issue. Please look into this. Thank you.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

Unknown- the vehicle jolted and stopped when no one was in front of me thankfully no one was behind me.

I am filing this complaint regarding my 2023 Jeep Grand Cherokee 4xe due to repeated and ongoing electrical system failures that present a serious safety hazard. Beginning in April 2025, the vehicle began displaying the warning “service hybrid electrical system. ” shortly after the warning appears, the vehicle will often shut down completely while in operation. I have taken the vehicle to an authorized Jeep dealership on multiple occasions. Each time, I was informed that Jeep is aware of the defect but that no repair is available, as a required software update has not yet been released. In June 2025, I escalated the issue directly to Jeep. During this time, I experienced an incident in which the vehicle lost all power and shut down on a highway, creating a significant risk of collision. Jeep representatives acknowledged the defect as a known safety concern but advised that there was no available fix. Because I cannot afford to park the vehicle indefinitely, I have been forced to continue driving it despite the dangers. Jeep has only provided one month’s car payment as a “goodwill” gesture, which in no way addresses the underlying safety hazard. In September 2025, after seeing a news report about a recall affecting this model, I contacted Jeep again. Initially, Jeep denied that a recall had been issued. Only after I provided them with the recall notice did they confirm that a recall was in effect. To date, no remedy or repair timeline has been provided. This issue has persisted for several months. Jeep has admitted that the defect is a safety concern, yet they have failed to provide a safe and operable vehicle. I, my children, and other motorists have been placed at extreme risk due to Jeep’s inaction. I respectfully request that NHTSA investigate Jeep’s handling of this defect, their delay in providing a remedy, and their failure to ensure that affected vehicles are safe to operate.

I was driving with my three children in the car (including a newborn) on Monday, September 15th and was in the drive thru at the bank when my Jeep just froze. I luckily had placed it in park but it would neither turn on nor turn off - it was locked and I couldn't do anything to it. Right before it died it said "service hybrid system" and while it was in the weird not on but not off state, the battery icon was illuminated - even though the car was on. I called stellantis for a tow because I was stuck - however they told me if they couldn't get it into neutral they couldn't tow it. After about 45 minutes the Jeep finally allowed me to turn it off and turn it back on, but I was terrified driving it home. My husband took it to findlay Jeep in post falls on Wednesday, September 17th to see what the error code was and they said something about a cooling system error for the hybrid electrical system. We are taking it to dishman Dodge on Monday September 22nd because that is the dealership we purchased from and they didn't have a technician who knew how to work on the hybrid system until then. I am also concerned about the current active recall for the propulsion system that has no current fix. I use this vehicle to carry my children around and now there are multiple safety concerns that can have lead to a fatal accident. I have filed a buyback request from Jeep because we have this vehicle on a lease - fca case #94280851.

We've had the red lightening bolt with wrench warning light go off a dozen times since April 2025. 1st time we were setting in traffic after 100+ mile drive down the interstate. I it sounded like the transmission had dropped into part. My wife thought the car behind us had ran into us. I have had it to the dealer many times about this. They tell me the can't duplicate the red warning light going off so there's nothing they can do. I know I'm not the only one. I see post after post on forums about this problem. Hopefully the new recall will take care of the red lightening bolt (electronic throttle control system) warning light. It happening more often since the 1st. It just went off today 9/15/25. Was going slow and didn't loss of power but other times when running down hwy you definitely notice loss of power.

The vehicle experienced repeated propulsion loss and powertrain malfunction while driving, creating a serious safety risk. This defect has now been formally acknowledged by fca/stellantis through NHTSA recall 25v576 (filed on September 4, 2025). Prior to the recall, I raised these safety concerns through the ncds arbitration program, but my case was closed despite documentation of the defect. The arbitration program stated the matter was “resolved,” even though I had rejected the arbitrator’s decision and the case was procedurally closed without binding resolution. After the recall was issued, I requested that my case be reopened under ncds rule 20, which allows refiling when new or material evidence is presented. That request was denied, leaving me without a remedy despite the existence of an active recall for the exact defect I had reported. The safety issue remains ongoing. The vehicle has lost propulsion multiple times while in motion, creating risk of collision. Warning messages have appeared on the dashboard prior to failure, and the issue has been reproduced at service centers. This matter highlights both the safety hazard of the defect itself and a procedural concern: consumers may be denied meaningful remedies even after safety recalls are issued.

I taken my vehicle to the dealership three times in less than one year, and my recall have not been fixed. An unexpected loss of propulsion can cause a vehicle crash without prior warning is what the recall is saying. This vehicle is not safe to drive, yet the dealership won't provide me another vehicle, nor buying it back. The recall number is 73c. My hybrid electrical system light comes on and my vehicle cuts off by itself when driving. Vehicle can catch fire at any moment due to this recall not being fixed.

Randomly, & without warning, the instrument cluster & uconnect display will glitch and flicker off then on but switch into language I do not speak or understand (italian). Coinciding with language switch, instrument cluster & radio display settings revert back to default settings, paddle shifter becomes inoperative (with no menu option to enable), forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. All change & menu option to switch units back to fahrenheit gone, auto tilting mirrors in reverse off . ***this is clearly a dangerous situation because of all the functions &gauges that change while driving & the fact it is difficult if not impossible to recover from this due to the language of the setting menus, & the complexity of finding & navigating menus to try to wade through all the settings menus &change setting back, some items cannot be reset (like the fca off lamp and temp units). I have taken it to the dealer for diagnostic, they found no error codes but found service bulletin s210800193 and s2108000221 performed ipc customer programmable features configuration to temporarily correct the issue, but it happened again 3 weeks later. I had to pay $254 for this service, and the issue isn't fixed. . Read more...

On September 11, 2025 the car was in electric mode. Upon turning on the air it gave a message that electric mode was unavailable for cooling or heating. It also made knocking sounds like something was loose. It is still giving the error as of September 16, 2025 and I can't drive in electric mode with the ac or defroster on. Does not matter what speed or if the car is parked, it gives the same error.

My vehicle is losing power every randomly literally cutting off and on. Flashing lights won’t start at time , next day drives completely fine. I do not understand.

On September 10th, 2025, at approximately 7:45am, I was driving my 2022 Jeep Grand Cherokee 4xe at 57 mph on the freeway during heavy traffic. The “service hybrid electrical system” warning appeared, and the vehicle immediately stalled and forced itself into emergency park while in motion. This sudden failure created a severe safety hazard for myself and surrounding drivers. I experienced an anxiety attack from the incident and had to call my husband for help. This is not the first time the vehicle has stalled, but it is the most dangerous occurrence to date. This vehicle is unsafe and poses a life-threatening risk on public roads.

Alternator causing engine stall also electrical issues.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The 2018 Jeep grand cheeroke uconnect/radio screen delaminates and causes the unit to make all kinds of error calls, gps location changes and disabling events, without being touched. This is a serious safety concern and that Jeep or stellantis should voluntarily recall these units for replacement. The driver's attention gets constantly divided to take care of these extra things while driving.