Electrical System Problems of Jeep Grand Cherokee - part 1

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the vehicle was inspected, and the contact was made aware of NHTSA campaign numbers: 25v741000 (electrical system) and 25v766000 (engine). The vehicle was taken to the dealer; however, the contact was informed by the dealer that parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 25v741000 (electrical system) and 25v766000 (engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 25v741000 (electrical system) and 25v766000 (engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact requested to trade the vehicle, but the request was denied because the vehicle was under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to reimburse the contact for vehicle rental expenses within a specific price range, but the price range that the manufacturer provided could not cover the rental expenses of a vehicle that could accommodate the contact. The contact had not experienced a failure.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Dear national highway traffic safety administration, I am writing to report an urgent safety concern regarding my 2025 Jeep Grand Cherokee hybrid, VIN [insert VIN], which is subject to recall number [insert recall number]. I have contacted Chrysler/Jeep about this recall, but they have informed me that there is currently no remedy available. They have offered no assistance, and I have not been provided any solution to ensure my safety. I am extremely concerned about continuing to operate this vehicle, as it is not safe to drive in its current condition. I am genuinely scared for my safety and the safety of others while using the vehicle. I am requesting guidance from NHTSA on what actions I can take as an owner when a manufacturer is unable to provide a remedy for a safety-related defect. Specifically, I am seeking advice on interim safety measures or any required actions Chrysler/Jeep must take to protect consumers while the recall remedy is unavailable. I would like this report documented so the agency is aware of the immediate risk to consumers posed by delays in remedy availability. I appreciate your prompt attention to this matter.

The vehicle is not charging to full capacity. I brought it to the dealership, and they informed me there is no available solution. This issue is extremely concerning, as the car poses a fire risk even when turned off. Very concerning: the 2024 Jeep Grand Cherokee 4xe is affected by multiple active safety recalls, primarily related to the plug-in hybrid system. The most significant one involving fire risk (NHTSA recall 24v-720 / Chrysler recall 95b) covers 2022–2024 Grand Cherokee 4xe models (among others). This stems from potential internal failure in the high-voltage battery pack, which can lead to fires even when parked or driving.

This is a follow-up to my previous complaint. My 2024 Jeep Grand Cherokee continues to show safety-related system failures that have not been addressed by the dealership or stellantis. The main new issue is a malfunction in the regenerative charging system. I have this feature turned off, yet the vehicle continues to engage regenerative charging while driving. This indicates a failure in the system’s control logic. I am also experiencing intermittent aeb system warnings. The aeb warning light activates randomly during normal driving with no obstacles present, creating uncertainty about whether the system will operate properly when needed. I reported these new issues to the dealership, but they stated they cannot schedule service until after christmas and cannot provide a loaner vehicle. Stellantis has also not offered a solution. I am forced to continue driving a vehicle with malfunctioning safety and braking-related systems. This is an unresolved and escalating safety defect that requires investigation and immediate manufacturer action.

The cuts off in the middle of the street in front of a school . The vehicle will not start up. I try to crank it on vehicle make a loud screeching sound like metal to metal . Dash lights 4wd pop on then a lightning symbol came on. The vehicle wont change gears steering wheel lock ,wheels lock ,the front left turning signal does not work all the other lights do. My wife and I avoided a collision when the vehicle shut off while driving . Thank god no one were hurt. Bought this vehicle in October 2025.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

Vehicle recall for potential fire risk if charging vehicle battery, was informed by email from Jeep that the vehicle is not safe to drive. No solutions given.

2 outstanding recalls on the vehicle. Taken in for repair, told there is no available solution for either recall. No rental provided. Now driving a vehicle that could catch fire.

The contact owns a 2022 Jeep Grand Cherokee. The contact was informed by the dealer that the VIN was included in NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. The contact was informed that the repair could not be performed until parts were available. The contact was informed that she would receive a call back several times, however the contact had not yet received a call back. The contact had been waiting for a month for a call back from the manufacturer. The contact had not experienced a failure.

The contact leased a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact requested a loaner vehicle. The contact was given a case number. The manufacturer stated that no local dealers were able to provide a loaner vehicle. The contact was informed to seek alternate transportation until the remedy became available. The contact had not experienced a failure.

Complaint summary: 2024 Jeep Grand Cherokee 4xe — battery fire risk recall, instructed not to charge the vehicle, not to park near structures, and no repair available. Description: my 2024 Jeep Grand Cherokee 4xe is under multiple safety recalls, including a serious battery fire risk. Jeep is telling owners not to charge the battery, not to park the vehicle near structures or anything that could catch fire, and that there is no repair available. This removes the primary functionality of the vehicle and creates a significant safety hazard. My wife is currently pregnant, and we are extremely concerned about the risk of a vehicle fire at our home. We have spent thousands of dollars on this vehicle, and it cannot be used as intended or stored safely. I am requesting NHTSA to investigate and hold the manufacturer accountable for providing an immediate resolution.

Vehicle is subject to recalls 68c (fire risk) and 78c (loss of propulsion). Manufacturer states remedy is 'not yet available. ' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard and risk of catastrophic engine failure on public roads.

2 current recalls on my vehicle 68c and 78c are life threatening and the vehicle may catch on fire. Visiting the dealer today 12/6 - there is no solution for either. This vehicle is unsafe and the manufacturer is not providing any solution or alternative. I would expect either a solution/ a loaner or a buyback.

I received safety recall 68c for my 2023 Jeep Grand Cherokee 4xe stating that the high-voltage battery may become damaged during normal operation and could lead to a vehicle fire. Fca instructs owners not to recharge the vehicle and states that no remedy is currently available. In addition to the recall, I am experiencing a major safety issue inside the vehicle. The rear driver-side passenger seat (directly above the high-voltage battery) becomes extremely hot during normal driving, hot enough that my family members cannot sit there comfortably. The heat is abnormal and appears to be coming from the battery area. I have small children who ride in this vehicle, and I no longer feel it is safe to transport them. Fca has no fix for the known battery defect, and the combination of internal heat from the seat and the fire-risk warning significantly impairs the safety and usability of the vehicle. Fca advises owners to avoid charging, but this makes the vehicle unusable for its intended purpose as a plug-in hybrid. I am requesting NHTSA involvement because this appears to be a serious battery overheating and potential fire hazard affecting the passenger cabin. Please investigate. I need guidance, as the manufacturer cannot repair the defect, and I am concerned for the safety of my family. If there’s no cure to this problem, please ask fca to purchase the vehicle back from me. It’s a three year lease and I have about six months left on it.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part for the recall repair was not available. The contact was concerned about the vehicle catching on fire due to the unrepaired recall. The manufacturer was contacted but provided no assistance. The contact was informed that parts were not available. The contact inquired about a loaner vehicle and was denied a loaner vehicle. The contact had not experienced a failure.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving 50 mph, the vehicle lost motive power. The driver was able to pull over to the side of the road. There was no warning light illuminated. The driver was able to restart the vehicle after approximately 30 minutes, and the driver resumed driving. The contact received notifications of NHTSA campaign numbers: 25v741000 (electrical system) and 25v766000 (engine), and related the failure to the recalls; however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where an unknown software update was performed, and the contact was advised not to use the hybrid system of the vehicle. Additionally, the contact stated that the vehicle failed to start intermittently, made abnormal clicking sounds, and was glitching. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was 16,000.

I will be going 50-65 mph down the highway and my Jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

The vehicle has been inspected by the dealership, and they confirmed they cannot repair recalls 68c, 73c, or 78c because the manufacturer has not provided any remedy or parts. No warning lamps appeared before the recall, but the vehicle is now classified as a fire risk and cannot be charged. The dealership is holding the vehicle because they cannot safely release it back to me due to the high-voltage battery safety hazard. Stellantis has failed to offer any repair timeline, and I believe this is a serious safety issue requiring NHTSA intervention.

Vehicle purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle I was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "service charging system" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and not the charging system/hybrid system. 12/03/25 - while driving on the freeway, warning lights started coming up and the seat belt bell started going off even though everyone was buckled. Then my power steering was disabled, the abs system was disabled and the breaks stiffened, lane assist was disabled, the airbags were disabled, and the sos calling, and the engine shut off. When trying to change lanes we had to use extreme force to turn the wheel and the emergency lights wouldn't engage when the button was pressed. Due to the brakes being stiff beyond reason it took us passing 3 freeway exits to slow down enough to force the car off of the road. I had my children in the car and was terrified I was going to be in a crash or worse, lose control and veer off of the road. When I was able to pull off of the freeway, I was not able to drive as the car was continuing to shut off every few feet. I had to have my vehicle towed home and they next day when driving it to the dealer it was still without power steering, the abs system, airbags, the brake pedal was extremely stiff and the seatbelt bells were going off even though I had my seatbelt on from first getting into the car. Myself, my fiancé and our children's live were put at risk due to this vehicle failure. I picked my car up from the dealer today 12/5/2025 and they advised this was an issue with a connector that was replaced but the entire system had to be reset. I would also like to include that the vehicle now has an open recall that has no remedy and the dealer/mfr. Have yet to provide any updates.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 25v766000 (engine) and 25v741000 (electrical system); however, parts to do the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were still unavailable. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

My 2023 Jeep Grand Cherokee 4xe (VIN [xxx] ) is affected by two separate federal safety recalls involving the high-voltage battery: recall 95b / NHTSA 24v-720 and the newly issued recall 68c / NHTSA 25v-741. Both recalls warn of a potential vehicle fire and instruct owners to stop recharging the battery and to park the vehicle away from structures and other vehicles due to fire risk. These warnings appear directly in the recall notices I received. Recall 95b / NHTSA 24v-720 states that the battery pack may contain cells susceptible to separator damage which, combined with internal cell interactions, may lead to a vehicle fire. Owners are advised not to recharge and to park away from structures. Recall 68c / NHTSA 25v-741 states that under normal vehicle operation, the high-voltage battery may become damaged and lead to a vehicle fire, again instructing owners not to recharge and to park away from structures. These are virtually identical safety defects occurring back-to-back in the same high-voltage battery system. The 68c recall states explicitly that no remedy is currently available and there is no eta, leaving me with a vehicle that cannot safely be parked at my home, charged, or operated as intended. I am now unable to use the hybrid/electric functionality at all, despite paying a premium for a plug-in hybrid vehicle. I am forced to operate the vehicle only in degraded gasoline mode with significantly reduced functionality and safety. The ongoing fire risk, inability to recharge, and requirement to park away from cars and buildings create a daily hardship and significant safety concern for my family. This is a serious safety defect affecting the same critical system twice in less than a year, and with no available remedy the vehicle remains unsafe to charge, unsafe to park near structures, and unable to function as advertised. I am requesting NHTSA review due to repeated fire-risk recalls, lack of a repair, and the substantial ongoing safety risk. Information redacted pursuant to the freedom of informatio.

How many recalls does one vehicle get in 2 years of ownership get before they take car back? this is the absolute worst vehicle I have ever owned at $64,100 price tag. We went through this battery recall last year at this time and could not use hybrid system for 5 months and had to park outside until recall was performed and god forbid you take grandkids anywhere in it, and with all the countless other problems that are so speratic they cannot fix. Recall number 95b, when weather was finally warm enough for them to perform the diagnostics on it, it was deemed okay. Now I get another recall for same thing and once again it is a fire hazard again and no fix is available according to recall info. So people are suppose to drive around in a $64,100 vehicle that could go on fire and cannot park in garage or use hybrid system for its intended use. Tonight s weather is suppose to be -10 degrees f in iowa and we keep having problems with the heater blowing cold air and have taken it to dealership for total of 10 days trying to figure this problem out with no resolve yet. When does someone finally say is enough is enough? they have had my Jeep in their dealership 34 days total not counting recalls trying to resolve why the power steering goes out and all safety devices are offline and nnobody can resolve these issues so it is a total crap shoot every time you start it up! the fire hazard thing really bothers me being a past fireman and nobody seems to care, just park your car away from flammable material and structure, are you kidding me! what happens when you have kids and grandkids in this car? somebody ha to help us! internet is flooded with these problems with Jeep 4xe. Please help us out of this situation because stellantis and dealerships do not care! you want your family riding this crap when heat does not work and windows fog over or start on fire while your driving or its sitting in driveway while you sleep? I tried to lemon law this last year so I have 70 plus docume.

The car keeps saying the turn signals are out when they all function properly. The car is equipped with the led factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn signal bulbs are built into the headlight and should be a lifetime part.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

Driving home and car had a sudden loss of power randomly while driving. It would not restart until 5-10 minutes later despite multiple start/stop attempts. On the screen it stated to “plug in to condition battery. ” we were in the left lane on a busy road with construction and were almost rear ended multiple times while car was not functional. Have had multiple issues with battery on this 4xe - did recent software update at dealer. I have taken it to dealer previously for battery code (service battery) and they stated they can see code, but unsure of what problem is. No warning lights prior to incident. It sounds like through reviewing on internet this is a common problem with 4xe vehicles and if it hasn’t killed someone yet, it certainly will. We did call 911 for assistance due to the vehicle being disabled in middle of highway, but no official report was made.

Yesterday, I had been traveling on the turnpike and was attempting to merge back on from a rest area when the Jeep entered "turtle" or "limp" mode without warning, indicating a failure of the hybrid system. The speed dropped instantly to 2mph and the engine kept revving, generating dark exhaust and a concerning smell (hot, different from regular vehicle exhaust smell). Eventually I was able to move back into the parking area and needed to be towed. I have yet to have it evaluated by a dealership as they are closed today. Following multiple previous hybrid system recalls since purchasing the vehicle oct 2022, I've experienced numerous malfunctions of the hybrid system (taking it to the dealership multiple times to be evaluated after the "wrench" service hybrid electric system warning showed) over the last 6 months. Each time I've been told a "software reset fixed it" by the dealership. The problems with this hybrid system have been increasing in severity. Currently two recalls are in place due to these hybrid system issues (remedy not available). This was a scary, dangerous experience and I have no confidence in stellantis resolving this issue.

In the safety recall it states “do not charge,” “park away from structures,” “no remedy available“.

On 11/28/2025, I received recall notice 68c/NHTSA 25v-741, from fca us llc. The recall affects my 2024 Jeep Grand Cherokee 4xe, pih. The recall states that the vehicle is at risk of catching fire, due to damage that may occur to the high voltage battery, during normal vehicle operation, and that there are no remedies for this condition currently available. In addition, owners are advised to refrain from. . . 1. Recharging the vehicle 2. Parking near structures 3. Parking near other vehicles unfortunately, I don't live near an open field, so numbers 2 and 3 are nearly implossible. I contacted the fce recall hotline today, and was told that someone from their "safe parking and rental car" team would be contacting me. This vehicle is leased through stellantis motors. I want a simple termination of my lease immediately, so my wife will again be able to drive her car, safely transport our grandson, and park safely in our driveway. Any assistance you can provide would be greatly appreciated. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 25v741000 (electrical system) and 25v766000 (engine). However, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact parked the vehicle due to safety concerns. The failure mileage was unavailable.

•battery not charging •“service hybrid system” message •hybrid system malfunction warnings •repeated system shutdowns or warnings related to propulsion.

The vehicle has an active safety recall related to a potential high-voltage battery fire. The recall warns that the battery pack may contain damaged cells that could lead to a vehicle fire under certain conditions. The manufacturer instructs owners not to recharge the battery and to park the vehicle away from buildings or other vehicles due to the fire risk. The defect puts my family and others at risk because the vehicle cannot be safely charged, cannot be parked near structures, and may pose a spontaneous fire hazard. This significantly limits the ability to drive or store the vehicle normally. The issue was present before I purchased the vehicle, and the recall was active at that time. The problem has been confirmed by the manufacturer’s recall documentation. I have contacted dealerships and the manufacturer, but no remedy appointment or software update has been provided, and a replacement high-voltage battery has not been scheduled. Warning messages and restrictions were communicated through the official recall notice. There have been no repairs performed, and the safety risk remains unresolved.

I am formally requesting immediate review and investigation into multiple unresolved safety defects involving my 2023 Jeep Grand Cherokee 4xe, VIN 1c4rjyc64p8786688. Jeep has acknowledged a hybrid-battery fire-risk recall affecting this model, yet there has been no available remedy or repair timeline, leaving the vehicle unsafe for regular operation and posing risk to myself, my family, and others around the vehicle. Primary defect — high-voltage hybrid battery fire risk (unresolved) my vehicle falls under an active hybrid-battery safety recall involving potential internal failure of the high-voltage traction battery capable of causing thermal events or fire while parked or in motion. Despite this being a critical safety hazard, Jeep/stellantis has: provided no repair or replacement timeline offered no interim mitigation beyond advising parking precautions provided no alternative transportation or safety guarantee this leaves me with a vehicle that cannot be safely used, parked near structures, or charged, effectively removing the primary functional design reason I purchased a 4xe plug-in hybrid. Additional unresolved safety-critical issues in addition to the fire-risk recall, my Grand Cherokee 4xe has experienced: steering component issues, including instability and safety concerns while driving suspension-related defects, including risks tied to coil-spring recall applicability loss of hybrid system functionality, severely limiting drivability and efficiency multiple disruptions causing loss of use, travel restrictions, confidence in safety & reliability these combined failures demonstrate systemic integrity concerns that extend beyond the battery recall alone. Why NHTSA’s involvement is needed because Jeep has failed to present a repair path or a timeframe — and because this defect can escalate to vehicle fire, immobilization, or sudden failure while driving — I believe there is sufficient cause for expanded review and enforcement action.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the high-voltage battery failed to retain a charge after several days. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact was advised not to charge the battery. The dealer informed the contact of NHTSA campaign numbers: 25v741000 (electrical system) and 25v766000 (engine) that included the VIN; however, the part to do the recall repair was not yet available. The contact had not yet received the recall notifications. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 7,708.