Electrical System Problems of Jeep Grand Cherokee - part 2

I brought my vehicle to the dealership (axis Chrysler Dodge Jeep ram in jersey city, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service. ” the battery warning light was also on. The vehicle would not start initially. After eventually starting the car, we temporarily placed it in neutral and pushed it out of the garage, during which the brakes functioned normally. The vehicle was briefly driven and appeared operational, but due to ongoing safety concerns and multiple recalls, we parked it at the top of our driveway. On the following day, the vehicle would not start again. We arranged for it to be towed to the dealership. On March 2, 2026, when the tow truck arrived, the car’s position prevented loading onto the truck. Multiple jump-start attempts failed initially, then briefly started the vehicle, but it immediately shut off again. We placed the vehicle in neutral using the manual override and tested the brakes, which initially showed stiffness but were operational. While attempting to move the vehicle to allow tow truck access, the brakes suddenly failed. Despite pressing the brake pedal fully and brake lights being illuminated, the vehicle did not stop and rolled uncontrollably into our garage. Consequences: •garage property damage: approximately $11,000 •personal injury: my father-in-law fell while the vehicle rolled out of control •vehicle remains at dealership with an open case, but the situation remains unresolved safety concern: this incident raises serious safety concerns regarding the reliability of the braking system and vehicle electronics. The vehicle became uncontrollable while brakes were applied, posing a direct risk of injury or death to occupants and others. We fear that similar failures could occur under normal driving conditions, including highway speeds.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

The rear trunk opening while the vehicle is in motion the vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving the radio and infotainment system freezing for days at a time the vehicle frequently dying and becoming completely inoperable situations where the vehicle cannot be jump-started because it sparks, while all doors remain locked, leaving me with no way to access the car the car showing different & random amounts of fuel levels in the vehicle. None of which are accurate. It will show a half full tank with 157 miles left and within 10 minutes it then says I have a full tank with 342 miles left & it continues to change inaccurately.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

Known software glich known as "the italian bug" car switches to italian and disables fcw, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not fcw and paddle shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as they are encountered. Jeep has multiple tsbs on this with no known permanent fix.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist. The engine remained running during the failure, but vehicle control systems were disabled. The first repair was documented as a disconnected electrical component, but the same full failure has occurred again. I consider this a serious safety defect, and I do not feel safe operating the vehicle.

The above checked and visibility wiper and auto emergency braking lights come on occasionally for no reason while driving the touchscreen can get very hot and go blank at times the electric battery is not able to be utilized in cold or hot outdoor temperatures the heating system on highest temp occasionally blows cool air -not warm/hot the engine light came on last week and the electrical power system will not engage even with full charge.

I am submitting this complaint because my vehicle’s driver seat has a dangerous and unpredictable defect that creates an immediate safety hazard. While the vehicle is in motion, the driver’s seat will suddenly and randomly move forward without warning, pushing the driver into the steering wheel and crushing the leg and footwell area. This is not a minor adjustment issue—it is a sudden mechanical movement that physically forces the driver into an unsafe position while actively operating the vehicle. This has occurred at highway speeds and in heavy traffic, which makes the situation extremely alarming. When the seat unexpectedly moves forward, the driver is forced closer to the steering wheel, restricting movement and making it difficult to properly steer, brake, or maintain control of the vehicle. In those moments, the driver’s ability to safely operate the vehicle is compromised. The only way we have been able to stop the seat from continuing to move forward is to perform an emergency maneuver, pull the vehicle over, completely shut the vehicle off, and restart it in order to reset the system. Until the vehicle is fully turned off and restarted, the seat will not return to its normal position. The vehicle has been taken to the dealership twice after the check engine light came on. Each time, we were told the light was being triggered by the “comfort seat module. ” however, despite the system indicating an issue with the comfort seat module, the dealership stated they could not find any problems with the seat or the module itself. This situation is extremely frightening and dangerous. A driver being physically forced forward into the steering wheel while traveling at highway speeds creates a serious risk of losing control of the vehicle. This defect puts not only the occupants of the vehicle at risk, but also other motorists and pedestrians sharing the roadway. This issue needs to be investigated before someone is seriously injured or worse. No driver should have.

Since I first leased my vehicle in may of 2023, I have received over 7 safety recalls. At least 2 of which are related to the main battery of the hybrid power system. Ever since I got the first one, I was recommended to park my car outside my house for risk of fire while parked. The latest recall, which has not been resolved involved the battery again and after taking the car to the dealer, the battery did not pass the test and the dealer requested I leave the car with them and advised this will take about a month to correct if they can correct it at all.

See attached document for complaint.

So we where never notified of the recalls on are vehicle, we found out for are selves. Dealership never notified us of them at the last oil change, and now we are trying to get out of the vehicle.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 25v741000 (electrical system) and 25v576000 (electrical system). The contact stated that while the vehicle was parked and turned off in the driveway, she heard popping noises and saw smoke coming from underneath the vehicle near the rear passenger seat. The contact called the fire department, which responded and extinguished the fire. The firefighters cut the battery lines, removed the battery, and pushed the vehicle away from the contact's home. A hazmat team arrived and sprayed water on the battery for three hours. A fire department report was filed. The vehicle was towed to the dealer, where the manufacturer's investigation unit inspected the vehicle and determined that the failure was related to the battery. The contact was informed that the battery failure was covered under warranty, which was extended. The insurance company was notified of the failure, but informed the contact that the battery was not covered by the policy. The contact stated that the vehicle experienced a loss of drive power four to six months before the failure, which she related to NHTSA campaign number: 25v576000 (electrical system). The manufacturer was informed of the failure, and two cases were filed. The manufacturer issued a letter instructing the dealer to repair the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 47,000.

My 2024 grand Jeep cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occasions. Recalls with no remedies. The car lost power on the interstate with my child in the car. This is going to cause death or serious injury. This car needs to be purchased back by Jeep. I am paying on a loan for an undriveable car at no fault of my own. I was told by the car salesman that this vehicle was in great condition. They knew the issues when selling me the car late last year.

Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65mph, continued to accelerate after releasing accelerator pedal, and was able to be slowed by pressing brake. This same situation was replicated 9 hours later on the same highway. Dealer claims this is "normal operation. ".

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (italian). Coinciding with the switch to italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. All change, and many other random settings change as well. ***this is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the fca off lamp). I have had this to the dealership 4 times to be fixed without success. Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly.

Upon vehicle start-up, the uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The head unit sometimes refuses to work, meaning the backup camera does not work. The problems have been there since day 1, but now I have a good video of an incident. This is a massive plug in hybrid vehicle, so losing my backup camera puts pedestrians at risk. This is a mandatory safety feature to protect children behind the vehicle. I tried the screens power button as well as putting the vehicle in park then reverse but it never switched on the backup camera.

While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (fca/stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury or something serious could’ve happened. Warning indicator lights, and all kinds of indicators were going off in the vehicle at the time of incident, but not the very next day from the dealership plugged it into the system.

The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was started in the driveway but immediately turned off. The vehicle was restarted and shifted into reverse(r); however, the vehicle drove forward instead. The vehicle was immediately turned off to avoid a crash. The following day, while attempting to start the vehicle, the ignition failed to immediately respond while starting the vehicle. The vehicle was towed to a certified mechanic and was diagnosed with ignition failure. The contact was informed that the ignition switch needed to be replaced. The contact became aware of NHTSA campaign number: 14v567000 (electrical system); however, the VIN was not included. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,330.

See all problems of the 2008 Jeep Grand Cherokee 🔎.

Travelling with my young daughter on the freeway at freeway speeds at 9pm (nighttime). The entire vehicle just shut down. Everything - completely dark. Steering went out. Brakes went out. I had to get the car to basically drift to a shoulder and slow down gradually in a spot where we would be safely out of the way of traffic. Again no brakes or steering and completely dead. Hazzard lights would not work. I had to get the car towed and get my daughter and all of our stuff out of the car on the freeway at night in the complete dark. Scary stuff. It's an expensive car and 2022 is the first model year of the grand wagoneer. I suspect based on my experience with this car that this model year will have these types of problems going forward. The car has had electrical issues from day 1 and its unsurprising this happened. What is surprising is just how dangerous the situation was when you were in it. It was a shocking experience.

I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped it was a short error but when switching to drive it also would not exceed 2mph. I immediately parked it and called a tow truck. Upon the tow arrival the vehicle would not longer change gears and showed both a check engine light and a service charging system warning. The emergency release to change the vehicle from park to neutral had to be used. It was pulled onto the tow truck and has been 6 days at the dealer with no remedy. The dealer escalated to stellantis for additional assistance in possible repair options.

While driving 30mph in town, the vehicle shut off. The engine quit, lost power steering, dash message said, “press brake and push button to start. ” conditions were: in e-save mode, the gas engine was running, battery level was <1%. We came to a stop, pushed the start button, the vehicle started and drove normally. The passenger recorded most of this on video. We did complete the related recall last November.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 mph, the brake pedal was depressed while slowing down; however, the rpm elevated to 5,500 rpm. The contact stated that excessive force was needed to depress the brake pedal. The vehicle was stopped, turned off, restarted, and operated normally. Additionally, the remote start feature was not operating properly. After remote starting the vehicle, the brake pedal was difficult to depress. The contact also stated that a phone call was ringing through the radio even though the phone was not in use. The contact researched online and believed that the vehicle had been hacked. The local dealer was contacted, and the contact was informed that the vehicle could not be hacked. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push the unlock button on the fob to be able to enter. This has caused me personal safety concerns when in unfavorable situations and I could not immediately gain access to the interior of my vehicle. The memor seat and easy exit functions have repeatedly failed to operate as they should causing me to be out of position when driving requiring manual resetting of the position. The heads up display consistently shows the incorrect speed limit. Google maps and carplay intermittently become disconnected while I am driving creating a safety hazard when I am using google maps guidance. The date below is simply the most recent time these happened. Again, these have happened repeatedly over the period of ownership.

I am filing this complaint regarding my 2023 Jeep wagoneer, which I have owned for approximately 1. 5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel?related issues more than five times. During these visits, the fuel pump was replaced, but the problems continued. The vehicle repeatedly triggered check?engine lights related to the fuel system. At one point, the dealership bypassed or cleared the check?engine indicator without resolving the underlying problem. After this, the vehicle began performing noticeably differently, including a significant drop in fuel efficiency—going from approximately 18 mpg to around 14 mpg. In addition to the fuel system defects, the vehicle has had persistent battery issues. The battery drains unexpectedly and frequently dies without warning. Even after replacing the battery, the new battery lasted only about three months before the same drainage problems began again. The vehicle will randomly shut down or stop functioning correctly until another battery replacement is performed. These issues raise serious concerns about the safety, reliability, and overall drivability of the vehicle. The repeated failures of both the fuel system and electrical/battery system pose potential safety hazards while driving and have made the vehicle unreliable for normal use. I am requesting that NHTSA review these recurring problems, as they appear to indicate systemic defects affecting vehicle performance and safety.

The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, the dealer has only offered for me to trade out of it into something extremely higher of payment. I am requesting a dealer buyback due to major safety concerns. This vehicle should not even be on the market. The acceleration issues continue and I am done!.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

Waited for of a month from the time I called for service for Jeep to address recall high-voltage battery fire risk NHTSA campaign: 25v741 / manufacturer recall 68c upon leaving the service department at salerno & duane Jeep the issue was unresolved. Service tech was expecting the customer to pay for an added oil change due to the recall which should be the responiblity of Jeep.

On February 3, Tuesday drove home from work. The battery light came on. I drove to autozone and they placed it on diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the Jeep into auto start. So the Jeep can warm up. When I went outside, there was smoke coming from underneath the hood of the Jeep. I quickly turn off the Jeep and pop the hood. My husband open the hood and can see smoke coming from the alternator. He turned around to turn off his vehicle that was running. I started to video recording the incident and stopped it right away when I started to see flames coming out of the alternator. My husband and I quick action was to grab snow that was next to the Jeep to throw it onto the alternator to put the fire out. It took multiple piles of snow that the husband went and grabbed the fire extinguisher and sprayed the alternator to extinguish the fire. Once the fire was extinguished. We kept an eye out to make sure everything was good. We left the hood up to cool things down. We called morgan towing to have the Jeep towed to their location to look at the situation. Morgan towing picked the Jeep up on February 4 Wednesday. They replaced the serpentine belt and the alternator. They called us to let us know the Jeep was done. Picked up the Jeep today, February 5 Thursday. I drove it literally down the street and I can smell strong odor of smoke along with the battery light came back on. I turned back around and brought it back to morgan towing. I called my auto insurance and waiting to hear back from them. I am going to call the Dodge Jeep dealership and see what they have to say if if there’s was any recall on the Jeep. Upon my research so far, I didn’t see no recall but again I’m gonna call the dealership.

See all problems of the 2011 Jeep Grand Cherokee 🔎.

The hood ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

Jeep delamination screen on the face of the radio. This is a safety concern that could disable my use of my cell in calling 911 in case of a emergency and also being able to locate the vehicle via gps. It also disables the sos function in the radio head. This is a known problem with these radio's but hasn't addressed by the manufacture. I have taken this to my local auto repair shop today and was made aware of the problem and told me to look it up and report it. I am requesting to open a case so that it can be addressed and repaired.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The contact leased a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 25v766000 (engine) and 25v741000 (electrical system). The local dealer was contacted and completed the recall repair under NHTSA campaign number: 25v741000 (electrical system); however, the second recall repair was still pending. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

1 drive train and is available for inspection. 2 vehicle stops and will not move, in traffic. 3 unknown reproduced but happened twice. 4 yes, dealership. 5 no messages or lamps were displayed.

The contact owns a 2007 Jeep Grand Cherokee. The contact stated after the ignition switch was replaced under NHTSA campaign number: 14v438000 (electrical system), the vehicle started making an abnormally loud sound at startup. The vehicle was taken to auto zone; however, no diagnostic trouble code was retrieved. The vehicle not diagnosed or repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 192,000.

See all problems of the 2007 Jeep Grand Cherokee 🔎.

On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with safety recall 68c involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent service appointment, the recall repair procedure failed. I was informed that the hybrid battery would require full replacement and that the vehicle could not be returned to me. The vehicle has remained at the dealership and out of service since that date. As of 02/16/26, I have not been provided with a confirmed estimated time of arrival for the replacement battery. The vehicle remains unusable pending completion of the recall repair. No loaner vehicle was provided when the vehicle was rendered inoperable due to the failed recall repair. I was therefore required to obtain a rental vehicle at my own expense in order to maintain transportation for work and daily obligations. On January 30, I received written authorization from Jeep customer care approving rental reimbursement at $60 per day and explicitly listing specific companies as acceptable providers. Based on that written authorization, I secured a rental vehicle within the approved rate. After incurring rental expenses, I was informed reimbursement would be limited to $25 per day due to the rental company I chose being categorized as a third-party provider, despite being specifically listed in the written approval. It is not feasible to obtain a comparable rental vehicle in my area at $25 per day. The reimbursement discrepancy remains unresolved. The vehicle remains out of service. I am continuing to incur rental expenses and will be responsible for paying the difference out of pocket despite having relied on written authorization.

A vehicle safety recall was issued however, there is no solution readily available. After I was finally able to schedule an appointment to have the recall addressed I was told the hv battery needed to be replaced but there was no timeline to complete the repair. This delay is primarily due to a lack of parts and a larger than expected number of issues with this vehicle type.