Engine And Engine Cooling Problems of Jeep Grand Cherokee - part 1

Sudden loss of power steering. After starting car, codes came up immediately for backup sensor needing service, then loss of power steering needing service, check engine light and flashing mileage on dashboard. Currently at dealership waiting for assessment.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

On 7/14/25, while driving 70mph on interstate, vehicle shut off, displayed service hybrid electric system, then came back on like normal. Today, 9/19/25, driving 60mph on highway, vehicle shut off, displayed service hybrid electric system and would not turn back on. I had to come to a complete stop on berm, shift to park, and restart vehicle.

Vehicle randomly will not shift from first gear to second gear. This has caused very high rpm’s in first gear and I have almost been hit from behind each time. I must put flashers on, pull over, shut engine off and restart to clear the issue! it is very dangerous! it has been to the dealership to be fixed, but they have been unable to duplicate the issue.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

I was driving with my three children in the car (including a newborn) on Monday, September 15th and was in the drive thru at the bank when my Jeep just froze. I luckily had placed it in park but it would neither turn on nor turn off - it was locked and I couldn't do anything to it. Right before it died it said "service hybrid system" and while it was in the weird not on but not off state, the battery icon was illuminated - even though the car was on. I called stellantis for a tow because I was stuck - however they told me if they couldn't get it into neutral they couldn't tow it. After about 45 minutes the Jeep finally allowed me to turn it off and turn it back on, but I was terrified driving it home. My husband took it to findlay Jeep in post falls on Wednesday, September 17th to see what the error code was and they said something about a cooling system error for the hybrid electrical system. We are taking it to dishman Dodge on Monday September 22nd because that is the dealership we purchased from and they didn't have a technician who knew how to work on the hybrid system until then. I am also concerned about the current active recall for the propulsion system that has no current fix. I use this vehicle to carry my children around and now there are multiple safety concerns that can have lead to a fatal accident. I have filed a buyback request from Jeep because we have this vehicle on a lease - fca case #94280851.

We've had the red lightening bolt with wrench warning light go off a dozen times since April 2025. 1st time we were setting in traffic after 100+ mile drive down the interstate. I it sounded like the transmission had dropped into part. My wife thought the car behind us had ran into us. I have had it to the dealer many times about this. They tell me the can't duplicate the red warning light going off so there's nothing they can do. I know I'm not the only one. I see post after post on forums about this problem. Hopefully the new recall will take care of the red lightening bolt (electronic throttle control system) warning light. It happening more often since the 1st. It just went off today 9/15/25. Was going slow and didn't loss of power but other times when running down hwy you definitely notice loss of power.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The vehicle experienced repeated propulsion loss and powertrain malfunction while driving, creating a serious safety risk. This defect has now been formally acknowledged by fca/stellantis through NHTSA recall 25v576 (filed on September 4, 2025). Prior to the recall, I raised these safety concerns through the ncds arbitration program, but my case was closed despite documentation of the defect. The arbitration program stated the matter was “resolved,” even though I had rejected the arbitrator’s decision and the case was procedurally closed without binding resolution. After the recall was issued, I requested that my case be reopened under ncds rule 20, which allows refiling when new or material evidence is presented. That request was denied, leaving me without a remedy despite the existence of an active recall for the exact defect I had reported. The safety issue remains ongoing. The vehicle has lost propulsion multiple times while in motion, creating risk of collision. Warning messages have appeared on the dashboard prior to failure, and the issue has been reproduced at service centers. This matter highlights both the safety hazard of the defect itself and a procedural concern: consumers may be denied meaningful remedies even after safety recalls are issued.

I am submitting a safety complaint regarding my 2022 Jeep Grand Cherokee 4xe, which experienced a serious mechanical failure on [xxx], at approximately [xxx] cdt in detroit lakes, mn. While exiting a zips car wash at low speed, my vehicle experienced a sudden and complete loss of power and/or propulsion. I believe the engine shut down without warning, and the vehicle would not respond to throttle input or move forward. I attempted to restart the vehicle, but it remained unresponsive for several seconds. During this time, another vehicle behind me was unable to stop in time and rear-ended my Jeep, causing damage to the rear of the vehicle and my vehicle. This incident appears consistent with two known recalls affecting this model: • NHTSA recall 25v576 (September 2025) – hybrid control software defect causing unexpected engine shutdown and loss of propulsion • NHTSA recall 23v503 (June 2023) – engine shutdown and loss of drive power due to internal control module failure required info: • component/system failed: engine and/or propulsion system. Yes, the vehicle is available for inspection upon request. • safety risk: the sudden loss of propulsion left me stalled when exiting the car wash with no ability to move, directly leading to a rear-end collision. My safety and the safety of the driver behind me were put at risk due to the unexpected failure. • reproduction of problem: the issue has not yet been reproduced or confirmed by a dealer or independent service center, but it aligns with known recall conditions. • inspection status: the vehicle has not yet been inspected by Jeep or insurance representatives, but I am initiating claims and service requests immediately. A police officer was present but it was on private property and no report was created. I have the officers card and number for follow up as needed. • warning lamps or symptoms: unknown information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On September 10th, 2025, at approximately 7:45am, I was driving my 2022 Jeep Grand Cherokee 4xe at 57 mph on the freeway during heavy traffic. The “service hybrid electrical system” warning appeared, and the vehicle immediately stalled and forced itself into emergency park while in motion. This sudden failure created a severe safety hazard for myself and surrounding drivers. I experienced an anxiety attack from the incident and had to call my husband for help. This is not the first time the vehicle has stalled, but it is the most dangerous occurrence to date. This vehicle is unsafe and poses a life-threatening risk on public roads.

Loss power to drive the vehicle while in motion unable to steer vehicle during motion vehicle slammed into park automatically unable to restart vehicle for several minutes vehicle warning to service hybrid system.

This vehicle has had multiple recalls. Anytime that I call in to get serviced. I receive one of these responses from their service department: they can’t replicate the issue, if the lights that came on are no longer on they cannot tell what the problem was, or they fixed it. I’ve had multiple calls and service request with the dealership as well with stalantas and Chrysler capital. I have pictures of different lights that go off in the dashboard whether it’s the hybrid service whether it’s engine hot, whether it’s the driver assist not working, “vehicle ready to drive”while it’s been driving a while, other issues that I’ve had regarding the components in the vehicle the ac and heat not working properly where you can have it on heat and it doesn’t heat anything or you can have it on ac and it doesn’t cool anything. And then it fixes itself and it starts to work again a few days later. The center screen goes blank sometimes. The radio button on and off sometimes it does not turn on. Sometimes when in reverse the safety system will go off and abruptlystop the car when there is nothing behind it. Currently the vehicle is at the local dealership department in their service department because of a blown gasket, also a known recall per previous research. The only department to inspect the vehicle is jt‘s service department local Jeep Dodge ram dealership have placed numerous calls to manufacture, trying to get them to buy back vehicle.

P0303 code. Misfire in cylinder 3. Blown head gasket. 2020 Jeep Grand Cherokee. Car is only five years old with 115000 miles. Dealer suggested a new engine. A $12,000. 00 expense to the consumer. $20,000. 00 still owed to bank. After much research, it’s clear as day that this is an engineering flaw. Thousands of pentastar engines have this recurring failure.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

Jeep recalled the oil cooler as it can crack and cause leaking into the coolant yet the problem still persists. This can be inspected on my vehicle at any time. Jeep is claiming that since it was “repaired” (recalled) this is a customer problem. I have been quoted over 10k to fix a problem that was never correct from the recall Jeep performed. Jeep has failed in this recall remedy and are pushing customers to fix repairs as a result of their failed actions. Failed oil coolers can cause the vehicle to catch fire which could burn down someone’s home if the car catches fire while parked in a garage or structure. The nearby Jeep dealer called and confirmed that the issues I am currently having is a result of the cracked and recalled replacement oil cooler. There are countless number of people online how have also had the same issue and been told by Jeep and dealerships that this is now a customer responsibility because they provided a “warranty” in addition to the recall. The warranty is a result of a class action law suit against Jeep for emissions issues. I did not and do not have any warning light on my vehicle. I just had evidence of coolant leaking with a coolant smell when in front of the vehicle.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

Defroster and heat rarely work. On multiple occasions, the heater does not work and just blows cold air. It is not reliable to defrost the windows and blow hot air. Tested on August, 29th, September 5th, September 6th, September 10, September 11.

Backing into a parking space in reverse the vehicle all of a sudden begins to accelerate forward with the gear selector showing "r" illuminated almost causing me to hit 2 cars parked in front of me. After putting the vehicle in park and reverse again I was able to park and then the vehicle gave a "service hybrid system" warning and then stalled out. I had no issues prior to this and it seems the 95b recall had something to do with it as I had this performed a week prior. It has a stored code for " digital input crash " according to the dealer but they said it is deemed safe to drive. I don't think so.

My car apparently overheated which made my oil filter melt and explode, popping my oil filter cap off making oil go all over my engine, ground and everywhere else. I was going about 20 mph when I realized my car was feeling weak on power and it was about to overheat. I then started to smell and see smoke. So I stopped my car in the middle of the street immediately, put on my hazard lights, and turned it off instantly. As soon as I got out, oil started to pour out everywhere. I then popped the hood to see a whole lot of smoke going everywhere. I wasn’t sure what happened, I just got the car 3 and half months ago, they said the car was top of the line, why am I having issues like these now? I did get my oil changed from pit stop (superlube) on lake street in aurora illinois, 3 days before that happened. I had to manually push my car to chihuahua tires, where they told me it was my starter, so they fixed my starter, and then told me it’s my gasket. Now apparently my head gasket is gone, and it’s going to take thousands of dollars that I don’t have. I’m already paying off the $800 for this starter repair that I didn’t really need :/ and I’m still playing for a car note on a car I’m not even driving! I can’t get to work, I can’t make money, this is depressing! I got this car because they said at carfect that my Jeep was perfect and in great condition. At this point I had over 10+ mechanical issues wrong with it, now this happened and I cant manage this. This is too much money for me. I need help, direction, a new engine, something! I just got this car! I did nothing wrong, I don’t have thousands of dollars to fix this issue! please help.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

1. Driving freeway, lightening bolt warning, etc came on lost power. 2. At home level 2 charging, charge to 100%. Next day ev charge down to 85% lost 15%. Car sits 3 days down to 1% ev charge. Discharging for no reason. 3. Took to dealer, check for codes. No fix available. Dealership, took car and put me into rental. I was told unsafe to drive and told may be 2 to 3 months before fix will be available. Currently dealership has 3 other cars taken off the road. One has been there since June. All recalls had been done!.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine was misfiring and there was a minor water pump leak. The dealer changed the drive mode from level 4 to level 2, and the check engine warning light was reset. The dealer advised the contact to take the vehicle back to the dealer later. The vehicle was taken back to the dealer, where it was diagnosed and determined that the spark plugs, the cylinders, the head gasket, and other unknown parts needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 97,002.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

Was driving with the kids in the car, all of our safety was put at risk when the warning lamp came on and then the gear shift system malfunctioned. It said service hybrid system then went away. This is the third time this has happened. I had to pull over and got honked at by cars that had to stop to avoid hitting us. The problem has been confirmed by today's announcement over the impending recall for this exact issue. The component has not been inspected, I am scared to drive it to the dealer.

I am writing to express my serious concerns regarding the safety of my Jeep. My vehicle has been to the Jeep dealership approximately five times for the recurring service hybrid system error. Most recently, in August 2025, I received this error again along with a check engine light. Each time this error occurs, I notice that my Jeep drives differently, which raises concerns about its reliability and safety. At present, my Jeep has been at the dealership for approximately 25 days. The dealership has indicated that the issue is related to the 73c code. Despite repeated visits, the problem has not been permanently resolved. I am very concerned about my own safety, as well as the safety of others on the road, particularly because I have been informed that my Jeep is part of the 1% recall group. The ongoing malfunction makes me uneasy about driving the vehicle, and I strongly believe this presents a potential hazard. I respectfully request urgent attention to this matter and a clear resolution to ensure the vehicle is safe to operate.

The contact owns a 202 Jeep Grand Cherokee. The contact stated that while driving approximately 70 mph, the vehicle lost automotive power. The contact stated that two unknown messages were displayed on the instrument panel. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Turbo supply line broke causing coolant to go all over the engine.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

As I was driving in a parking lot, the service hybrid error popped up and then suddenly the vehicle was showing to press brake & hit start button. The vehicle began slowing down and even while pressing the gas the vehicle wouldn’t do anything. I was able to coast into an empty part of the parking lot. The vehicle then wouldn’t go into park. The emergency brake engaged without me doing anything. Then it kept telling me to press brake & hit start button but it wouldn’t do anything. The veg hole seemed to be on. But acted as if it was off. I sat disabled in the parking lot for 5-10 minutes before it would turn back on and let me resume normal activities.

While driving, the vehicle suddenly shuts down without any prior warning. When this happens, I lose steering and braking capabilities until the vehicle comes to a complete stop. The vehicle must then be towed to the service center, where they reset the fault codes in the computer system and return the vehicle to me. There are two recurring diagnostic trouble codes associated with this issue: digital crash input hcp code the manufacturer and dealership have stated they have no solution for this defect and have advised me to continue driving the vehicle despite the unresolved safety problem. This defect is extremely dangerous — I have been in several situations where I was nearly involved in an accident when the vehicle shut down during motion.

The contact owned a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was parked under the carport, a loud bang was heard coming from outside. The contact's husband was inside the residence in the back room when the abnormal sound was heard. The contact's husband did not go outside to check the origin of the sound until a second abnormal bang could be heard coming from outside. The contact's husband went to check the sound and noticed that the front section of the residence was on fire. The contact called the emergency number, and the police and fire department were dispatched. The fire destroyed the residence and burned a vehicle that was parked in the backyard. The fire department was able to extinguish the fire. The contact's husband inhaled smoke and was taken to the hospital by ambulance. The contact's cat perished in the fire. A police report and a fire department report were filed. The fire marshal was called to the residence. The vehicles were consumed by the fire and destroyed. The contact's vehicle was left at the residence since it was not insured. The contact notified the insurance company, and the vehicle parked in the backyard was towed by the insurance company to an unknown location. Per the fire marshal, the origin of the fire was the engine. The manufacturer was not notified of the failure. The contact notified the insurance company. The failure mileage was approximately 27,000.

The contact owns a 2019 Jeep cherokee. The contact received a recall notice in November of 2024 for NHTSA campaign number: 24v838000 (service brakes, hydraulic). The contact stated that the check engine warning light was illuminated continuously. The abs warning light illuminated, and other unknown warning lights were illuminated. While at a stoplight, the vehicle turned off and restarted. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact that the recall solution would be available soon. The failure mileage was approximately 20,337.

The contact owns a 2023 Jeep grand wagoneer. The contact stated while his wife was driving approximately 65 mph on the highway, the vehicle lost motive power and shut off. The vehicle was later towed to the local dealer who diagnosed that the thermostat had failed causing the engine to overheat. The contact was informed that the valve inside the thermostat had bind, causing improper internal operation of the thermostat. The thermostat was replaced, and the vehicle was repaired. The contact was informed that per TSB: 09-006-25, the same style thermostat was installed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 17,500.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v813000 (electrical system); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.

See all problems of the 2011 Jeep Grand Cherokee 🔎.

Total loss of power while driving I got a red wrench hybrid system warning light when driving at 45 mph. The 2022 Jeep Grand Cherokee 4xe lost all power and a warning that told me to pull over when it was safe. The total loss of power almost cause an accident. I waiting a few minutes and the vehicle started up and I drove home. I am reluctant to drive the vehicle.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving for approximately 10-minutes, there was an abnormal knocking sound coming from the vehicle while depressing the accelerator pedal. The rpm lowered and the vehicle failed to respond while depressing the accelerator pedal. There was no warning light illuminated. The failure persisted, and the contact coasted into a parking lot and there was an excessive amount of yellow-grayish smoke coming from the engine compartment. The contact exited the vehicle and became aware of an unknown liquid pouring onto the ground underneath the vehicle, with little pieces of debris and sparks igniting underneath the vehicle. While the contact was on the phone with 9-1-1 emergency services, there was a popping sound coming from the vehicle and underneath the hood and over the windshield became engulfed in flames. The fire department arrived at the scene and extinguished the fire. A fire report was filed. The contact sustained severe emotional distress because of the failure but had not sought medical attention. The vehicle was towed to an independent tow facility where the vehicle remained. Upon investigation, the contact linked the failure to NHTSA campaign number: 20v699000 (engine and engine cooling). The contact stated that the insurance company had not yet determined if the vehicle was a total loss. The dealer and manufacturer were notified of the failure but offered no assistance. The failure mileage was approximately 104,000.

I have 2 issues with this vehicle issue#1 the tire pressure sensor acts up on the front driver side tire pressure goes down to the low 20s then when driving it goes up to 43 and then back down to the 20s , the other is that I was driving from pennsylvania to new york and the car stalled in new jersey with no warning I was at the far left side of the highway and came close to getting rear ended twice real bad (my girlfriend who was and is pregnant) was on the passenger seat was hysterically crying because of how close we came to having an accident that would’ve cost us our lives , the car took 5 minutes to start again and we were escorted to safety by tow company that saw us through the cameras they have on the bridges very thankful to them escorting us cause we surely would have died that night.

Multiple battery drainage issues resulting in car not starting and battery going to zero volt. Car running hot. Failed thermostat causing engine overheat and car to shut down. System breaking issues.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while his wife was driving 70 mph, the temperature gauge rose extremely high, with the message “engine overheating” displayed on the instrument panel and the vehicle lost motive power. The contact’s wife pulled over and parked the vehicle while awaiting tow truck service. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,722.

While driving the vehicle, several warning lights activated, the first being automatic emergency braking is disabled. The second warning light advised me to not turn the car off until I got to my destination. It further advised that I would not be able to shift gears. The vehicle began to slow down on its own until it came to a complete stop. I was in the middle of an intersection when this happened. The dashboard was displaying a message saying press brake and push button to start car. Nothing happened when I did that. I could not shift gears or get the vehicle to move at all. Even though, I was getting the message to push the button to start the vehicle, I believe the vehicle was actually on. I was stuck near the intersection for one hour with a tow truck on the way when I was finally able to turn the e vehicle off. When it turned back on, the check engine light was on and the vehicle was able to drive. It has now happened three times.

2012 Jeep Grand Cherokee hemi. As traveling whether on highway or on streets no matter the speeds the Jeep tends to just stall out out of no where especially when braking and coming to a stop it completely shuts off, no engine, no steering and then must have to engage into park or neutral to push to start up the Jeep again. It is very dangerous and scary any time it happens and even more so when happens on highway. It has been an on going issue since I bought the vehicle in Nov. 2018 but only happens every once in a while and out of the blue when it does. I did reached out several years ago to the manufacturer mopar Jeep Chrysler but they had no solution for me. I had a case number with them but it was so long ago I cannot remember now. I did have the recall on the fuel pump relay in which I thought that would resolve my issue but unfortunately it did not and I still experience this Jeep stalling out at any point while driving, onto braking, and then to the stop. Any help? thanks.

I am writing to express my serious concern and request immediate goodwill assistance regarding my 2019 Jeep Grand Cherokee high altitude . This vehicle has suffered a head gasket failure at just over 100,000 miles and has been diagnosed by the dealership as a cost for myself to fix head gasket and recommended a full engine replacement. I have been a loyal Jeep customer since I was 16 years old. I previously owned a 2008 and a 2010 Grand Cherokee and have always supported the brand. In may 2022, after saving up my hard-earned money, I purchased this 2019 Grand Cherokee high altitude for over $55,000. The monthly payments are significant, but I chose this vehicle because I believed in the Jeep name and expected quality, performance, and long-term reliability. Unfortunately, this vehicle has been anything but that. In just over two years, it has become a complete money pit. I’ve already had to replace the water pump at 50,000 miles, the radiator at 80,000 miles, and now—at 102,000 miles—the head gasket has blown. These are major repairs that should not be happening on a vehicle that is so well maintained and primarily driven on the highway. I treat this vehicle like my own child, staying on top of all maintenance—fluids, filters, routine checks, and oil changes every 5,000 miles. I’ve also had to pay out of pocket for three separate rental vehicles in the last 18 months due to these recurring issues. This vehicle has not only been unreliable but has also disrupted my ability to work. I drive for a living, commuting between multiple job sites, and I chose this vehicle for its sharp look and supposed quality. Instead, it has caused me immense stress and financial strain. Adding to my frustration is the fact that I had a 7-year/100,000-mile warranty and was not notified that it was about to expire. Had I been properly informed, I would have explored my options before this latest major failure. It's clear that the 3. 6l engine has a pattern of issu.