Engine And Engine Cooling Problems of Jeep Grand Cherokee - part 1

The contact owned a 2018 Jeep Grand Cherokee. The contact stated that while unloading groceries out of her vehicle with the vehicle in park(p) and the engine on, grayish-white smoke began to emit from the vehicle without warning. The contact turned off the vehicle and checked under the hood, where she saw flames in the engine. The contact then ran to the fire department, which was nearby, and informed them of the fire. The fire department arrived at the scene with a fire truck and extinguished the fire. The police department also arrived at the scene, and a police report was filed. No injuries were reported due to the fire. The vehicle was destroyed as a result of the fire, but was not towed. The dealer or manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

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Driving on highway, "service hybrid electric vehicle system" warning came on, vehicle lost all propulsion, needed to pull over on road and restart the engine. Almost got into accident with car behind me because of sudden power loss.

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Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me and was a scary moment could’ve cause a serious accident or potential death. Car was stuck in the road for over 30min before I could get it to restart and move to a safer location.

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I am filing this complaint regarding an unresolved safety recall (recall 78c) on my 2024 Jeep Grand Cherokee 4xe, which has now been open for approximately 139 days without a remedy. This recall involves engine manufacturing contamination that may lead to catastrophic engine failure, loss of propulsion, and potential fire risk. Despite the seriousness of the recall, stellantis has failed to provide a remedy and has given conflicting and unclear guidance regarding safe operation. At one point, I was instructed to operate the vehicle using the gasoline engine only. I was later told stellantis cannot provide technical guidance and to contact the dealership. The dealership has stated they have no clear direction from stellantis. As a result, I have no clear understanding of whether it is safe to operate the vehicle, use electric mode, or rely solely on the gasoline engine. Restricting use to the gasoline engine also prevents use of the plug-in hybrid system, meaning the vehicle cannot be used for its intended purpose, resulting in increased fuel costs over several months. I have also incurred out-of-pocket rental car expenses during recall service. Stellantis indicated reimbursement would be available but has not provided a process or responded to follow-ups. Given the nature of the recall and lack of guidance, I cannot determine if this vehicle is safe to transport my newborn child. At this point, I am concerned with both the unresolved defect and the manufacturer’s failure to provide consistent safety direction, communication, or a path toward resolution.

Car has died while driving 4 times in the last 3 years. Complete loss of power while driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. Extremely dangerous. I have paid out of pocket to replace the tipm (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.

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The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the battery charge was extremely low. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and was informed that the alternator had failed. The alternator was replaced. The contact stated that on a separate occasion, while stopped at a traffic light, the vehicle sputtered and stalled. The vehicle was pulled over to the side of the road. A tow truck arrived on the scene, and while the tow truck driver was attempting to jump-start the vehicle, sparks were coming from the battery. The tow truck driver became aware that the alternator was red hot, and the wires surrounding the alternator were burned, with a burning odor coming from the vehicle. The tow truck driver did not jumpstart the vehicle due to safety concerns. The vehicle was pushed onto the flatbed truck. The vehicle was towed to the residence and had not been driven since. The contact related the failure to NHTSA campaign number: 17v435000 (electrical system); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

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Vehicle: 2019 Jeep Grand Cherokee engine: 3. 6l v6 (pentastar) while driving on the highway, the vehicle experienced a sudden engine overheating condition, followed by a catastrophic failure of the coolant recovery tank. This failure created a serious safety hazard and appears to be the result of a known and well-documented head gasket defect in the 3. 6l engine used in Jeep Grand Cherokees. While driving at highway speed, the vehicle was operating normally until I made a left turn. Immediately after the turn, the engine temperature began to rise rapidly, indicating an overheating condition. I turned around and began driving back toward my residence to avoid further damage or a roadside breakdown. Before reaching home, the coolant recovery tank violently exploded, releasing coolant throughout the engine bay. As well as strong burning coolant chemical smells throthis occurred while the vehicle was still in operation and could have resulted in loss of visibility, fire risk, or complete engine failure while driving. After inspection by a qualified professional, the failure was confirmed to be caused by a failed head gasket, which allowed combustion gases to pressurize the cooling system until the coolant recovery tank ruptured. This failure occurred without warning and while the vehicle was being driven on public roadways. A sudden coolant system explosion and rapid overheating can result loss of engine power while driving fire risk from hot coolant contacting engine components loss of vehicle control stranding occupants in unsafe conditions this represents a significant safety defect. Jeep Grand Cherokees equipped with the 3. 6l engine are widely known to experience head gasket failures, typically occurring between 50,000 and 75,000 miles. Despite this known issue, stellantis/Chrysler has not issued a recall, technical service campaign, or extended warranty related to this defect.

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I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had control of the car but was able to pull off to the side of the road. I then had to wait several minutes for the car to respond and turn back on. This has happened in the past to me with this car but this is the first time I knew I could report it here. This is a terrible vehicle and I’ve had nothing but safety issues with it since I leased it.

I am the owner of a 2024 Jeep Grand Cherokee 4xe which is currently subject to two urgent safety recalls: recall 68c (NHTSA 25v-741) regarding a high-voltage battery fire risk, and recall 95b (NHTSA 25v-766) regarding engine sand contamination. On March 13, 2026, I attempted to have these recalls addressed at an authorized dealership (brooksville Jeep). I reported two specific safety symptoms: abnormal loud engine noise during acceleration and shifting, which is a documented warning sign of catastrophic engine failure under recall 95b. Significant electric range depletion (a 10% drop from 32 miles to 29 miles), indicating potential battery cell instability under recall 68c. Despite these reported safety symptoms and the official "park outside / do not charge" advisory, the dealership and the manufacturer's recall department refused to provide a loaner or rental vehicle. They instead placed me on a "waitlist" and instructed me to continue driving the vehicle. By refusing to provide a safe, non-defective loaner vehicle while remedies are "under development," the manufacturer is forcing me to operate a vehicle that is a documented fire and stalling hazard. This puts my safety, the safety of my passengers, and my property at risk of a thermal event or a sudden loss of propulsion on public roads.

The vehicle will shut down while in gear and driving at lower speeds. Happens at least 2-3 times per day for last 3 weeks.

I am submitting a complaint regarding NHTSA recall 25v-766 affecting my Jeep 4xe vehicle. This recall states that engines may have been contaminated with sand during manufacturing, which can lead to catastrophic engine failure, sudden loss of propulsion, or vehicle fire. My vehicle currently shows the recall as open with the status “remedy not yet available / parts unavailable. ” this means there is no repair available to address a known safety defect involving potential loss of propulsion and fire risk. I am concerned that sudden engine failure or loss of propulsion at highway speeds could create a significant crash risk for my vehicle, my passengers, and other motorists. Operating a vehicle with a known defect that could cause sudden engine failure while driving presents a potential crash hazard to occupants and other motorists. Owners are being asked to continue driving these vehicles despite the manufacturer acknowledging the defect and not yet providing a remedy. I respectfully request that NHTSA review the handling and timing of this recall to ensure a timely repair solution is provided to affected.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

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Issue 1: after several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. And there is a delay - it can cause an accident. Issue 2: the investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue 3: the tire pressure monitoring system fails to read intermittently - a warning on the dash indicates it is not working and to get it checked. Dealership has noted problem, but never fixed. Still occurs 3+ years. Issue 4: radio/infotainment system blanks out or becomes unresponsive. When relying on this device for navigation, that becomes a problem.

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While driving, engine immediately shuts off. Dash, radio, lights, etc. All function as normal. Dash cluster shows an error message, saying to shift into park. After parking vehicle on shoulder, engine turns over but does not restart after several attempts. After awhile, engine finally restarts. No error codes or messages are displayed. Scanning with an obd device shows no stored or pending error codes. Vehicle now operates normally. This has happened twice in the span of two weeks, and never previously.

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Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 60 mph, the vehicle suddenly jolted, lost power, and went into limp mode, almost causing a rear-end crash. The message "service electronic throttle control" was displayed. The vehicle was pulled over to the shoulder and inspected, but no cause was immediately determined. The vehicle was driven to the residence in limp mode. The vehicle was taken to an independent mechanic, where codes associated with the crankshaft position sensor and intake manifold runner were retrieved, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA campaign number: 20v475000 (engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was 256,000.

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The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v766000 (engine); however, the part for the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the vehicle was needed for transportation to attend medical appointments. The manufacturer was not contacted. The contact had not experienced a failure.

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service. ” the battery warning light was also on. The vehicle would not start initially. After eventually starting the car, we temporarily placed it in neutral and pushed it out of the garage, during which the brakes functioned normally. The vehicle was briefly driven and appeared operational, but due to ongoing safety concerns and multiple recalls, we parked it at the top of our driveway. On the following day, the vehicle would not start again. We arranged for it to be towed to the dealership. On March 2, 2026, when the tow truck arrived, the car’s position prevented loading onto the truck. Multiple jump-start attempts failed initially, then briefly started the vehicle, but it immediately shut off again. We placed the vehicle in neutral using the manual override and tested the brakes, which initially showed stiffness but were operational. While attempting to move the vehicle to allow tow truck access, the brakes suddenly failed. Despite pressing the brake pedal fully and brake lights being illuminated, the vehicle did not stop and rolled uncontrollably into our garage. Consequences: •garage property damage: approximately $11,000 •personal injury: my father-in-law fell while the vehicle rolled out of control •vehicle remains at dealership with an open case, but the situation remains unresolved safety concern: this incident raises serious safety concerns regarding the reliability of the braking system and vehicle electronics. The vehicle became uncontrollable while brakes were applied, posing a direct risk of injury or death to occupants and others. We fear that similar failures could occur under normal driving conditions, including highway speeds.

While driving at highway speeds, with no warning, my vehicle shuts off forcing me to perform and emergency exits. In these situations, I have observed the dashboard screen directly in front of me read: vehicle not in park.

Had the abs module repaired due to recall last week. Next, I have had 3 instances of the accelerator sticking when shifting gears and, this never happened before this service.

The above checked and visibility wiper and auto emergency braking lights come on occasionally for no reason while driving the touchscreen can get very hot and go blank at times the electric battery is not able to be utilized in cold or hot outdoor temperatures the heating system on highest temp occasionally blows cool air -not warm/hot the engine light came on last week and the electrical power system will not engage even with full charge.

Nothing has malfunctioned yet, but this recall has been outstanding since November, 2025, and today is the last day of February, 2026. No remedy is available and its been four months.

1. The issue involved the engine and emissions system, specifically a cylinder 3 misfire, accompanied by illumination of the check engine light and white smoke emitted from the exhaust. The vehicle was evaluated by an authorized Jeep dealership, which confirmed the cylinder misfire through diagnostic testing. At that time, per the diagnosis, coil 3 and all spark plugs were exchanged. This did not solve the issue. When picking up the car, check engine light was still illuminated and white smoke emitted from the exhaust. The affected components are in possession of the dealership, unsure if available upon request. 2. The engine misfire and associated white exhaust smoke created a risk of engine performance degradation, including potential loss of power, observed hesitation and stalling, which could impact the ability to safely operate the vehicle in traffic. Additionally, white smoke from the exhaust can impair visibility for surrounding drivers and may indicate an underlying engine condition that could worsen without warning, increasing the risk to the driver and others sharing the roadway. The chemical smell could also nauseate the person operating their vehicle, impeding their awareness and concentration. 3. This issue was proposed by an authorized Jeep dealership, then confirmed by two other mechanics. Dealer diagnostic records document the cylinder 3 misfire and investigation related to the check engine light and exhaust condition. 4. No inspection from manufacturer, police, or insurance representative. 5. Yes, the check engine light illuminated and the vehicle exhibited white smoke from the exhaust which prompted the service visit. Auto-start was not functioning as normal, with an error displayed on screen. Engine would sometimes stall upon start up during cold temperature days. Note: vehicle is currently with another mechanic awaiting an engine replacement, will upload that invoice once available.

My 2024 grand Jeep cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occasions. Recalls with no remedies. The car lost power on the interstate with my child in the car. This is going to cause death or serious injury. This car needs to be purchased back by Jeep. I am paying on a loan for an undriveable car at no fault of my own. I was told by the car salesman that this vehicle was in great condition. They knew the issues when selling me the car late last year.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal stopped responding while depressed. The contact shifted to neutral(n) and back into drive(d) for the vehicle to return to normal functionality. Additionally, the transmission was not shifting properly. The contact received notification of NHTSA campaign number: 25v766000 (engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 12,000.

I have a 2024 Jeep Grand Cherokee that I purchased July 19, 2024. I started having operational problems with the vehicle within two months. The car was in and out of the dealership five times through Nov. 2025. Each time the problem was verified by the service department and documented as such, including an incident of the engine shutting down when entering the expressway. I filed a lemon law claim September 2025, and settled December 2025. However, no reimbursement has been received. On Feb. 15, 2026, my car shut down completely as I was exiting a belt driven car wash, resulting in crashes of two vehicles in back of me. I had no control of shifting gears to move forward.

While driving 30mph in town, the vehicle shut off. The engine quit, lost power steering, dash message said, “press brake and push button to start. ” conditions were: in e-save mode, the gas engine was running, battery level was <1%. We came to a stop, pushed the start button, the vehicle started and drove normally. The passenger recorded most of this on video. We did complete the related recall last November.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 mph, the brake pedal was depressed while slowing down; however, the rpm elevated to 5,500 rpm. The contact stated that excessive force was needed to depress the brake pedal. The vehicle was stopped, turned off, restarted, and operated normally. Additionally, the remote start feature was not operating properly. After remote starting the vehicle, the brake pedal was difficult to depress. The contact also stated that a phone call was ringing through the radio even though the phone was not in use. The contact researched online and believed that the vehicle had been hacked. The local dealer was contacted, and the contact was informed that the vehicle could not be hacked. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

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I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in kent ohio. They basically did just a flash on it but that didn't fix the issue (loss of crankshaft position). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old and won't fix. This is all part of the recall. If you have any questions please call me. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2019 Jeep Grand Cherokee 3. 6l. Severe misfiring on expressway causing vehicle to shake uncontrollably and stall. “pentastar tick” ticking sound coming from engine. Took to local repair shop and right cam shaft is worn down causing misfiring and engine damage. Cost is $4,000 for the camshaft replacement and will likely need a new engine. Vehicle has less than 109,000 miles on it. Known issue on this vehicle, I called multiple shops and they all said that the can shaft is probably bad because they see the issue all the time.

On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the d for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had. This has happened to me on at least four occasions two of which I was in the left lane of three and four lane wide streets with cars passing me at high speed on the right. I needed to pull over turn the car off and then on again, which is the only way that the transmission would start working again. Sometimes the transmission would be jerky, especially after those incidents. Crossing three and four lanes while people are going 50 and 60 miles an hour is a very dangerous situation when you have no power. The car is a new car. I have had it for only two months and it has been doing this intermittently the entire time. This has been at the dealer for service two times so far and has not been able to be replicated, however, I do have one incident on video. There were no warning lamps messages, and there are no error codes that are found by the dealer.

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I was rolling up to a red light. The Jeep shut down on a main road. The battery light, abs, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot.

The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, the dealer has only offered for me to trade out of it into something extremely higher of payment. I am requesting a dealer buyback due to major safety concerns. This vehicle should not even be on the market. The acceleration issues continue and I am done!.

Waited for of a month from the time I called for service for Jeep to address recall high-voltage battery fire risk NHTSA campaign: 25v741 / manufacturer recall 68c upon leaving the service department at salerno & duane Jeep the issue was unresolved. Service tech was expecting the customer to pay for an added oil change due to the recall which should be the responiblity of Jeep.

Vehicle head gasket blown. Stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. Shortly after repaired the left rear factory oem rocker arm broke and damaged one of the overhead cams. Again stated by mechanic that this is a common problem due to known oiling problems with this model. Repaired once again. Vehicle drove less than 500 miles before complete engine failure. Also stated by mechanic as well as multiple online forums that Jeep stoped recalls for these problems because they had become to widespread. They were only willing to repair if the vehicle was still within factory warranty.

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