Jeep Grand Cherokee owners have reported 1,757 problems related to engine and engine cooling (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
This recalled vehicle cannot be driven safely. No remedy is available. I am paying for a lease. I cannot use and requesting federal assistance for a lease termination or replacement. .
An overheating engine causes the truck to shut down completely, block the power steering engine, and become undrivable. Electrical and harness assembly problems the dealership inspected the truck and attempted to repair it, but the same issues have recurred and are nearly causing an accident while driving on a highway.
See
all problems of the 2023 Jeep Grand Cherokee
🔎.
I am reporting a serious safety failure related to the abs/esc recall on my 2019 Jeep Grand Cherokee. Parts have not been available for over a year, and my vehicle has now experienced the dangerous conditions described in the recall. Before the failure, while stopped at a red light in drive with my foot firmly on the brake, the vehicle suddenly rolled backward on its own. I had to forcefully press the brake to stop it. This should never happen and indicates brake system failure. About 10 minutes later, while driving on the highway, the vehicle experienced a sudden safety system failure. Multiple warning lights came on (abs, esc, brake system, check engine), the accelerator pedal became unresponsive, a burning smell came from the vehicle, and I temporarily lost control. I could not pull over immediately due to traffic, which created a very dangerous situation. The vehicle eventually became undriveable and required towing. I am thankful my children were not in the car. This is an extreme safety hazard. Stellantis still has no parts available and has not provided a repair or transportation option. This forces owners to choose between parking their vehicle indefinitely or driving a known unsafe vehicle. I request NHTSA review the lack of parts and enforcement of this recall, as it is putting families at risk. Owner: [xxx] , [xxx] email: [xxx] [xxx] my contact information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
See
all problems of the 2019 Jeep Grand Cherokee
🔎.
This vehicle is a danger to drive, and there is no information on when they will fix it. I have taken the battery in to fix it before and it took over 2 weeks to repair, and more problems with more recalls. The engine is said that it can cause fire like the battery. This vehicle is not safe to have and continues to be a severe safety problem for me and my family, two of the recalls right now they have no idea how to fix. It is not fair that I am paying for this vehicle and I can't even drive it.
My Jeep hybrid is under an active safety recall with no available remedy. The manufacturer has instructed owners not to charge the hybrid battery system, which means the vehicle cannot be used as designed. I am continuing to make loan payments on a vehicle whose primary advertised functionality has been disabled due to a safety defect. I have contacted Jeep/stellantis repeatedly through their recall assistance lines and have been transferred, disconnected, or told to call numbers that do not resolve the issue. No timeline or interim remedy has been provided. The vehicle is materially impaired, and the lack of a fix poses safety concerns and financial harm to owners. I am requesting NHTSA intervention due to the absence of any manufacturer solution or support.
I am filing a complaint regarding my 2024 Jeep Grand Cherokee 4xe, which currently has a high-voltage battery fire-risk recall with no remedy available. This recall states the vehicle should not be parked in garages or near structures due to fire risk. This makes the vehicle unsafe to use as intended. My vehicle has also experienced four total recalls, repeated check-engine warnings, and it was in the service department recently (within the last week) with no mention of the battery recall and no resolution for the ongoing issues. I have attempted to contact my dealership (fred beans Chrysler Dodge Jeep ram, doylestown, PA) and the general manager but have received no response for over a week regarding options for a safe loaner vehicle or next steps. The lack of remedy, the safety risk of fire, the inability to safely park or charge the vehicle, and the dealership’s failure to respond place my family at risk and leave the vehicle effectively unusable. I am requesting NHTSA’s assistance in documenting and escalating this unresolved and hazardous situation.
See
all problems of the 2024 Jeep Grand Cherokee
🔎.
Engine and power train components show failure. Remanufactured 3. 6 l pentastar engine camshaft journals and bearings show circumferential scoring from oil starvation. Rocker arm needle bearings failed shedding debris that clogged oil passages. Technician said root cause is oil pressure retention issue or internal contamination. Not caused by improper oil level but a design defect. Teardown report and photos available.
See
all problems of the 2014 Jeep Grand Cherokee
🔎.
When driving the vehicle it just stalls. No warning and all power is lost including power steering which makes it very dangerous to all occupants of the vehicle and others on the road.
See
all problems of the 2012 Jeep Grand Cherokee
🔎.
Year: 2012 make/model: Jeep Grand Cherokee 5. 7 l v8, 4wd mileage: ~140,000 miles date of incident: [insert date] location: mckinney, texas (near u. S. 75 exit) description of the safety issue: while driving normally, the service 4wd system warning illuminated. Seconds later, the lightning-bolt symbol (electronic throttle control) appeared, and the engine stalled abruptly without warning. All power steering and power-brake assist were lost while the transmission was still in drive. The vehicle rolled backward on a slight grade as if in neutral. Attempts to restart the vehicle failed. Even carmax technicians, at whose lot the vehicle came to rest, were unable to start it. A strong hot/burning electrical odor was present immediately after shutdown. This indicates a possible overheating or shorting event in the electrical or fuel-relay system (tipm or throttle-body circuit). Had this failure occurred on u. S. 75 at highway speed (80–85 mph), I would have lost steering assist and braking ability in heavy traffic — a situation that could have led to a severe collision or injury. I respectfully request that NHTSA review this case as a potential recurrence or expansion of the existing recall group. The combination of a sudden stall, complete loss of control systems, no-restart condition, and electrical-burn odor constitutes a serious and ongoing safety defect that endangers vehicle occupants and others on the roadway. Supporting information: – carmax technicians confirmed the vehicle would not restart. – recent maintenance included new fuel pump, injectors, hoses, and cooling-system components (~$10 k). – warning lights: “service 4wd system” and “electronic throttle control (lightning-bolt)” appeared immediately before stall.
On 10/24/2025 my wife and daughter were in the vehicle driving to her school. My wife was on the phone with me when she stated the car was reving really high and sounded like it was going to blow up how loud it was. She was driving at about 25-30 mph when the car suddenly jerked and shut off completely, the battery light turned on and the check engine light flashed before it shut off. She was able to brake and roll to the side of the road. I had instructed her to keep her foot on the break since it was not letting her shift to park. We stayed on the phone as I contacted Jeep directly and get a hold of a rep she said she was able to put it in park and she tried to turn the car on and she was able to turn it on after 10 min. She drove with the hazards on to my daughters school and dropped her off I told her park the car and don't use it until I get home. I got home on 10/26/2025 and the light was off I made an appointment with Jeep for that week 10/31 and they stated they were unable to find anything in the computer for the issue that had occurred instead they saw a issue with my heating and it was pump. I have a case open with Jeep and they have yet to return my call after a week of non stop calling, I emailed stelantis but they stated they cant assist has to be Jeep directly. I would love some help with this as the car has been to the dealership three time for multiple issues and recalls that they stated they did and still show are not done. I have a schduled appointment for the 68c but there is no remedy yet.
2024 Jeep Grand Cherokee 4xe — ongoing safety defects with no available remedy I am reporting multiple unresolved safety defects on my 2024 Jeep Grand Cherokee 4xe that create a serious and ongoing risk of injury or death. I have contacted stellantis bi-weekly since may, and my dealership has repeatedly stated they have no available repairs, no recommended remedies, and no ability to take the vehicle in due to outstanding recalls with no fix. I am being forced to operate a vehicle that is not safe to drive. 1. High-pitch electrical hum and continuous cooling fans while parked/off when the vehicle is turned off and not plugged in, it continues to emit a high-pitch electrical hum and the cooling fans run almost constantly. This behavior only occurs during charging or thermal management cycles, yet it happens while the vehicle is off, producing an abnormal load and possible electrical malfunction. Dealership confirms the issue but states there is no fix. 2. Instrument cluster and infotainment screens blacking out while driving both digital displays shut off repeatedly while I am driving — up to 20 times per day. This removes access to critical information such as speed, warning indicators, and hybrid system status. The dealership again states they have no repair guidance from stellantis and cannot resolve the issue. 3. Air suspension malfunctioning hazardously the air suspension system releases and refills abruptly and uncontrollably. When I start the vehicle, the system rapidly raises and lowers regardless of mode or setting. It cycles continuously even when parked. The dealer acknowledges the behavior but reports no available service procedure or repair bulletin. 4. Sudden uncommanded acceleration when slowing to a stop (most dangerous issue) when decelerating below ~20 mph, the vehicle will suddenly rev to 4,000–6,000 rpm and lurch forward, requiring immediate and forceful braking to prevent collision. This happens in all modes (hybrid, electric, and e-save). T.
- the core component that failed is the totally integrated power module (tipm). The failure was initiated by a fault in the external fuel pump relay (v62 safety recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the engine cooling fan (codes p0480/p0693) and exterior lighting (headlights/b1630), and the horn. I am in possession of the burnt-out fuel pump relay/fuse component. -the engine stalled while the vehicle was operating, the exact hazard the v62 recall was meant to prevent. This was followed by a catastrophic tipm breakdown, creating new, simultaneous safety risks: overheating/fire risk: the cooling fan circuit failed (p0480/p0693), causing severe engine overheating. No headlights: the headlights failed (b1630), causing total loss of visibility at night. No horn: the horn failed, eliminating the ability to warn other drivers. - yes. The initial engine stall and subsequent no-start condition (due to a blown relay fuse) were confirmed by an independent service center (monro). The cascading failures (overheating, horn, lights) and the diagnostic codes (p0480, p0693, b1630, c2201-00) were confirmed on 11/1. - the vehicle was inspected by an independent service center (monro), who returned the failed recall component to me (relay). Recommend it go to a certified Jeep dealership. It is waiting to be towed there. -the first warning was a history of intermittent starting difficulty. On 10/23, the engine stalled while operating and immediately resulted in a no-start condition. The check engine light illuminated after the subsequent failed restart attempts.
See
all problems of the 2013 Jeep Grand Cherokee
🔎.
The issue is in starting the vehicle. When I push the start button, the vehicle starts, but the engine continues to turn without stopping and turning over. I then push the start button again to turn off the engine and make another attempt, and then it will start normally. This has happened several times in the last few weeks. Also, sometimes when you push the start button, nothing happens, and the vehicle will not start. It takes a second attempt to start normally.
See
all problems of the 2021 Jeep Grand Cherokee
🔎.
The car gets started, message pops up saying to safely put the vehicle into park it will shut off soon. It then starts shaking, will not allow you to shift gears, revs up still shaking, it then shuts off and all of the dash panels messages are popping up, abs, a message to service the air suspension, engine light, car not in park (can't shift it) (we have put tire chucks to hopefully keep it from moving), etc are flashing as well as the interior lights, exterior lights flashing. The only way to get all of the lights to stop flashing is to unhook the brand new auxiliary battery. Mechanic has scanned for codes, more than 60 appear. Once we are able to reattach the battery, we were able to start it, put it into gear before all of the messages and lights started going off again.
Oil filler neck leaking and possible due to a blown motor.
See
all problems of the 2016 Jeep Grand Cherokee
🔎.
The current recall with loss of propulsion occurred in my vehicle on 10/16/2025 at 5:10pm while I was on the highway during rush hour. Thankfully I didn’t get injured, this is so dangerous. I’m afraid to drive this vehicle in fear of it occurring again.
At engine idle with vehicle parked or driving in heavy traffic, exhaust fumes are entering the passenger compartment. I am not aware of any apparent exhaust leak. The fumes seem to be entering by way of the fresh air intake. I have confirmed CO readings with 2 different detection devices. If the vehicle is moving the readings have been 3-96 ppm. If the vehicle remains stopped with engine running, readings have been +100 ppm. This is a life safety concern. My local dealer had a service appointment over 1 week out 10/22/25. I asked stellantis to escalate the case and have a reference number. # 94485584 I have lost the use of my vehicle and have not received a closer service appointment.
While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.
See
all problems of the 2017 Jeep Grand Cherokee
🔎.
Vehicle had recall done for “loss of propulsion” and module replaced. Had vehicle back for 2 days and while driving 55mph, it shut itself off abruptly. Had to find an emergency place to coast to. The display says “service charging system”.
First gear knocks hard in to gear,this happ en on uphills,cluster and the speed meter and the in infotainment screen has go pitch black,loss of power under acceleration and collapsing all the system of the car.
The contact owns a 2019 Jeep Grand Cherokee. The contact received information on NHTSA campaign number: 24v838000 (service brakes, hydraulic). The contact stated that while driving at 20 mph, the check engine and brake warning lights illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer for assistance. The contact called the local dealer and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact noticed on the mobile app, that the battery was charging every 3–5 hours. In addition, the contact stated that the failure had started immediately after a service appointment with the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available to repair the vehicle. In addition, the contact was informed that a diagnostic test was needed, but because the parts were not available, the vehicle could not be repaired. The contact received notifications of NHTSA campaign number: 25v741000 (electrical system) and NHTSA campaign number: 25v766000 (engine); however, parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 12,000.
2014 Jeep Grand Cherokee VIN [xxx] . 120,246 miles : rocker #2 failure (p302/tick) requested full left head replacement and valvetrain ( rockers, lifters, cam inspection) denied under d-14-12 despite TSB 09-002-14 coverage for 2011-13 models. Persistent defect. Request forced goodwill. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Egine stalled 2 times on the freeway.
There is a delay in my car starting when I push the start button. When doing some research online to see what the possible issue might be I found that other cars with the same make/model/year had this issue and was apart of a recall for the fuel pump relay.
Beginning October 3, 2025, the buyer reported a check engine light (cel) issue. 10. 3. 25 - the sale dealership stated diagnosis of a fuel leak. 10. 8. 25 - the sale dealership identified a charcoal canister issue. 10. 13. 25 - the sale dealership is referring to Jeep dealership. 10. 17. 25 - the sale dealership confirmed light continues to persist. To date the vehicle has been returned to the sale dealership three times since October 3, 2025. A warranty invoice shows only maintenance order performed occurred on October 3, 2025, and confirmed with the warranty company. This has been a persistant issue based on dates of service with only one repair attempt by the dealership while they maintain possession of the vehicle. Please investigate this issue to determine course of action. Within these 10 days.
See
all problems of the 2020 Jeep Grand Cherokee
🔎.
Three times in two days, the engine propulsion system malfunctioned. On two occassions I could not increase my initial speed above approximately 30 mph. On another instance, I had been driving above 30 mph, came to a stop, and could not resume speed above approximately 30 mph.
See
all problems of the 2022 Jeep Grand Cherokee
🔎.
I purchased a used 2024 Jeep Grand Cherokee 4xe (approx. 64,000 miles) from eide Chrysler in waite park, mn on 9/30/2025. On the initial drive home, a “service 4wd” warning appeared. Before I could return for the axle repair, a check engine light for the hybrid system also appeared. After purchase, I also began experiencing exhaust fumes entering the cabin, which is a health and fire concern. At the time of sale, the dealership provided two contradictory recall printouts for the only recall they disclosed—one stated a remedy was available and one stated no remedy was available. I was verbally told the recall had been repaired. This was inaccurate. After the sale, I discovered that my vehicle now has two open NHTSA safety recalls, both with no available remedies: • 25v741 – high-voltage battery fire-risk recall (federal stop-sale order applies). • 25v766 – engine contamination recall that may cause engine damage or failure. These recalls did not exist at the time of purchase, but the dealership never notified me when they were issued. Stellantis only notified me of one recall; I had to discover the second by checking my VIN on NHTSA’s site. The drivetrain warning, hybrid-system fault, and exhaust fumes occurred despite very low mileage after purchase. The vehicle currently has multiple unresolved safety defects, including fire risk and potential engine failure, and cannot be repaired due to lack of available remedies. I have opened a case with Jeep/stellantis (case #: 94881053). I am reporting these issues because the combination of drivetrain malfunction, hybrid-system warning, cabin exhaust fumes, and two unrepaired safety recalls poses a significant risk to occupants and other drivers.
Since purchasing the vehicle in January of 2024 , I have had the same repeated safety issues that the dealership and Chrysler were made aware of . I was told that no other vehicles of my make and model had the same issues so I was not listened to . While driving vehicle has slammed on the breaking system for no apparent reason at different speeds. Last time this happened I was on the thruway doing 65 mph. This has happened over 10 times and has been extremely scary and upsetting. The hybrid system alert has flashed over 30 times and the vehicle has stalled with loss of power. The transmission either jerks or there is a large lag of power -sometimes gas pedal needs to be pinned in order for vehicle to go forward. I have complained to the dealership and Chrysler about the safety issues and how the battery has not work as expected upon purchasing and all the safety issues. I have been mislead by Chrysler on the performance and use of the vehicle. I have asked for a resolution for over a year- lemon law, buy back , but I have to continue to drive an unsafe vehicle. Complaint # 1650529.
Water pump failure.
See
all problems of the 2018 Jeep Grand Cherokee
🔎.
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.
My 2021 Jeep Grand Cherokee will not start / turn over and if it did the car will shut off. This has been happening for the past week or so. I took it to my local Jeep dealership today and they are stating that both the fuel pump and the water pump need to be replaced. They also stated that the fuel pump recall does not apply to my VIN. In addition to my fuel pump needing to be replaced, my water pump has failed too. It is severely leaking water. My Jeep is only 4 years old with barely 70,000 mi and is experiencing severe safety issues. I cannot drive it as it could shut down unexpectedly while I am driving thereby posing a major safety risk.
Vehicle reverse camera will stay on while driving. Leak in gasket. Leak in right mount. Radiator issue undiagnosed. Car is available for inspection at anytime as it is currently inoperable and I do not have the thousands of dollars to fix what is wrong with it while it only has 53k miles and licensed repair shop (not dealership as I was told by tech there to get initial issues fixed outside for a lower cost - all repair and service records also available) has advised faulty parts as listed above. Forgive me, I am not a car person so I do not know what exact things, but can provide. Have been on the phone all morning with fca, manufacturing, and back and forth until this information was received. I have pulled a recall list by VIN and found that some issues with my Jeep are on there; however, apparently my specific VIN is not associated with the recalls listed (can provide report), I am responsible for repairs. Only warning lamp I have received was for a "cylinder 1 misfire" that was diagnosed at Jeep of fontana in CA, where I was told to take it elsewhere. Now, after having a tuneup last week, I started my Jeep on Sunday and it began smoking. Was told at local shop, mountain view tire in rialto/fontana, they cannot fix. Please assist!.
Sudden loss of power steering. After starting car, codes came up immediately for backup sensor needing service, then loss of power steering needing service, check engine light and flashing mileage on dashboard. Currently at dealership waiting for assessment.
On 7/14/25, while driving 70mph on interstate, vehicle shut off, displayed service hybrid electric system, then came back on like normal. Today, 9/19/25, driving 60mph on highway, vehicle shut off, displayed service hybrid electric system and would not turn back on. I had to come to a complete stop on berm, shift to park, and restart vehicle.