Jeep Grand Cherokee owners have reported 151 problems related to front seat heater/cooler (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
The contact owns a 2002 Jeep Grand Cherokee. While parked, the contact noticed the heating function was not working within the front driver's side seat. The contact disassembled the seat and noticed that the wires within the seat were melted. The vehicle was not taken to the dealer for diagnostics or repairs. The contact referenced NHTSA campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) but was advised by the manufacturer that the VIN was not included in the recall. The approximate failure mileage was 48,000.
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The contact owns a 2004 Jeep Grand Cherokee. The vehicle was included in the recall associated with NHTSA campaign id number 09v117000, seats:front assembly:seat heater/cooler. The vehicle was taken to an authorized dealer where the contact was informed the company which manufacturers the necessary parts was out of business. He was informed to call them back at a later date. The contact has since called the authorized dealer back 3 times and he was again informed to call back at a later date. The vehicle has not been repaired. The failure mileage was 94,000 and the current mileage was 100,000. The VIN was unavailable. Updated 01/03/11
the consumer is still waiting for the parts to come in to fix the passenger heater seat. Updated 01/07/11.
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Drivers side seat bracket has broken for second time due to normal use. If seat bracket breaks from normal use, how can it stand-up in an accident? also it is not readily apparent when it breaks, so crash integrity is already compromised. Repair is $400 new bracket, or over $800 for my Jeep. Old part will be retained in my garage. I thought I was the only one with this problem, but the internet is filled with people with the same issue. I think it is far more dangerous than the seat heater issue I just got recall for. R.
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The contact owns a 2002 Jeep Grand Cherokee. The heated seats on the driver-side burned his leg after being turned on. The vehicle was taken to the dealer for inspection. He was advised that his vehicle was excluded from recall NHTSA # 09v117000 (seats:front assembly:seat heater/cooler). The failure mileage was 71,150.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the driver side heated seat stopped working. The failure was caused by a faulty wire. The contact viewed recall number 09v117000, seats front assembly seat heater/cooler; however, he was advised that his VIN was not related although the failure was identical. The contact is concerned about the risk since someone could have been seriously injured. The failure mileage was 150,200. Updated 02/19/10 the consumer stated the seats started to smoke prior to the failure. Updated 05/05/10.
The contact owns a 2002 Jeep Grand Cherokee limited. The driver-side heated seat was inoperable. He then removed the driver seat and noticed that a hole was burned into the cushion. His model year was excluded from recall # 06v197000 (seats:front assembly:seat heater/cooler), so he was ineligible for a free remedy. The current and failure mileages were 76,000.
The contact owns a 2002 Jeep Grand Cherokee limited. The driver side heat activated seat would become too hot when turned on the high level. Also the passenger side seat heater failed. He would only be able to adjust the heater to low which he noticed no problems with to-date. He took the vehicle to the dealership and was told that failure was common for his model type. . He referenced recall 09v117000(seats:front assembly:seat heater/cooler), but the manufacturer told him that his vehicle was not included. The vehicle had not been repaired to-date. The current mileage was 67,452. The failure mileage was approximately 60,000.
The contact owns a 2004 Jeep Grand Cherokee. While the contact was driving approximately 5 mph coming from a complete stop the power windows and power door locks failed to operate when engaged. The additionally, a noise sounded from the instrument panel whenever engaging the power window switch. The vehicle had a recall repair performed under NHTSA campaign id number 06v197000 (seats: front assembly: seat heater/cooler). However, the failure continued to occur after the recall repair. The power windows and power door locks failures had not been repaired at the time of the complaint. The failure mileage was 80,000. The current mileage was 95,000.
The contact owns a 2001 Jeep Grand Cherokee. While seated in the front drivers side seat the heated seat overheated and stopped functioning. There was a recall under NHTSA campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. The dealer was made aware of the failure and stated the VIN was not included in the recall. The approximate failure mileage was 50,000.
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The contact owned a 2004 Jeep Grand Cherokee limited. While driving, she turned on the air conditioner and smoke started coming from under the passenger side floor board; near the air vents. The fire department extinguished the fire. The cause of the failure has not been determined. The failure mileage was 67,000. Updated 01/20/10. The consumer stated once she pulled over, fire began emitting from the passenger floorboard. A recall regarding the heated seats was issued in 2005 and 2006. The consumer took the vehicle to have the repairs done. A second recall went out in November. Updated 01/21/10.
Overheating could potentially cause a fire or injury. I was made aware if this 2003 Jeep Grand Cherokee recall by a friend who bought a used 2003 Jeep gc. He mentioned the dealer performed the recall for the seat heater. Searching your recall database I found the exact recall as described to me. I contacted my local dealer and found that our VIN is not included in the recall notice. I the contacted the nasta, who verified the dealers finding. The nasta suggested that I file a complaint to have our vehicle added to the recall. We have experienced the issue as described. The seat will heat up to an extreme temperature, they now donã‚t' work. We got heated seats as my wife has lupus and needs the warmth during colder weather. How can we get our vehicle added the recall?? thanks.
The contact owns a 2002 grand Jeep cherokee. The driver-side heated seats burnt his legs. He took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). He then called the Jeep manufacturer, but was not provided with any assistance. The failure mileage was 60,000. Updated 01/12/10 updated 01/14/10.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the heated seat on the driver's side overheated. He had to pull over and exit the vehicle. The dealer stated that the VIN was not included in NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failures were identical. The failure mileage was 62,000 and current mileage was 62,008. Updated 02/24/09. Updated 02/24/09.
2001 Jeep cherokee. Consumer writes in regards to left front heated seat being inoperable.
The contact owns a 2004 Jeep Grand Cherokee. While driving 25 mph, the driver's side seat heater malfunctioned and burned through the seat. The contact smelled a burning odor and immediately pulled the vehicle over to the side of the road. He exited the vehicle and noticed a burn hole approximately the size of a quarter. Nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler) was specifically for the passenger side seat heater, and would not include the driver's side seat heater. The dealer and manufacturer were not notified. The current and failure mileages were approximately 92,000.
The contact owns a 2000 Jeep Grand Cherokee. On more than ten occasions, the contact stated that the seat heater on the driver's side would become so hot that the occupant in the seat would be burned. When he turned off the seat heater, it remained activated. He had to turn off the vehicle in order to turn off the heater. He never smelled anything burning. The vehicle has not been taken to the dealer and the manufacturer has not been notified. The current mileage was 121,230 and failure mileage was approximately 117,000.
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Safety recall f17 - heated seat elements, Grand Cherokee 2003 recall completed 07aug06 by smith stokes Chrysler, highway 87,po. Box 1496, reidsville, nc 27323. Recall element replaced with defective part, replacement failed 24oct08, burned hole in passenger seat and burned hole in daughter's sweater, daughter was not burned. So far Chrysler only wants to pay half the cost to replace a recall item, my share would be about $500 - $600 dollars. Mis. Karen davis, service manager at smith stokes. Thank you for your assistance. Richard hudson.
Vehicle was not included in Chrysler recall number j14 for front seat electric heater elements that could over heat. Both Chrysler and Jeep dealer were notified of excessive heat generated by vehicle seat heater and declined to make fix or repair without charge. Specifically, they told me they would fix it and charge me for the repay, but were not going to accept responsibility for the problem. Seat did eventually overheat to a point the heater no longer worked. Owner set forth to repair seat and during seat teardown observed evidence of seat fire. Multiple pictures and melted wires were collected and preserved. These items will be provided to NHTSA upon request. It is amazing death/injury did not occur due to this known defect that Chrysler refused to address. All Chrysler vehicles with similar heater design should be inspect and repaired without charge to vehicle owner. In addition, Chrysler should be made to provide compensation to those that had repairs done at their cost.
The contact owns a 2002 Jeep Grand Cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer replaced the window regulators. Thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. The manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. The failure and current mileages were 94,000.
Front passenger side window fell in Jan 2008 had repair shop pull window back up - they had "replaced many Jeep regulators"; left passenger side window fell Apr 2008 had friend wire it up in place because couldn't afford part/repair.
As the purchaser of pre-owned 2002 Jeep gc limited, have experienced front seats heater elements shorting and failure.
Passenger seat heating element caught fire, totally destroying vehicle.
I own a 2001 Jeep Grand Cherokee limited with 87,000 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of Jeep. Consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. To correct this problem, a "blend air door" is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. According to the certified service department at the local Jeep dealer and online forums, this has become a very common problem for 2000-2004 Jeep Grand Cherokee limiteds with duel zone ventilation systems.
I had the seat heater on while driving on my way home from work, and I noticed that it continued to get warmer and then hot. It started in my hip and then went to my back and continued to get hotter. The heater was shut off. When I got home I found two holes in my leather driver seat and also a burn hole and scorched area on the bottom of my coat. I had received a recall notice and had gone to the dealer for repair. The recall was f17 - heated seat element.
Wiring in heated driver's seat was exposed and smoldered under the leather seat covering causing the foam cushion to melt and making the heated seat inoperable.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver's side heated seat burned her and left two burn marks through the leather seats. She noticed the defect when hot spots began to come through the seat. She has unknowingly been burned five times. The manufacturer has not offered any assistance. The dealer stated that there was no recall for her VIN number; however, there is a NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler). The failure and current mileages were 38,000. Updated 02-19-08 the consumer stated at the same time there was a complete failure of the heating system including the defroster. Causing hazardous driving conditions. Updated 02/19/08.
2004 Jeep Grand Cherokee was damaged by a fire due to the safety recall f17. The consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. The drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. After a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. The following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. It was determined that both seats had additional fires and internal heat damage.
The contact owns a 2004 Jeep Grand Cherokee. While driving 35 mph, the front passenger seat electric heater element overheated. She turned the temperature gauge to low however, the temperature continued to rise. In addition, she noticed smoke coming from the front passenger seat then flames erupted. She was able to extinguish the fire. The dealer inspected the vehicle but was unable to determine the cause of the fire. There was recall repair work performed in 2006 for the seats: front assembly: seat heater/cooler (NHTSA campaign id # 06v197000). The current and failure mileages were 41,600. Updated 3/11/08 updated 03/11/08.
2001 Jeep Grand Cherokee= my vehicle should have been covered under the lemon laws of the us. Equipment failures: - window regulators- replaced 2 - heated seats- both seats have the wires burnt in two in them; possible fire hazard. . . Not covered in recall of a later year - blend doors broke- had to replace all three motors and doors - left turn signal does not function consistently - door lock system is failing: driver's door has quit locking; has to be done manually; back door behind the driver makes a squawking noise when you lock the doors, tailgate is not locking; alarm will go off if you open the door, but it is not locked. _constant small coolant leak.
The seat heater in my '02 Jeep grand cherkoo overland stopped working. I peeled back the leather covering to discover a wire connecting 2 heating elements had shorted out where it is pinched by a spring tension rod and significantly burnt the seat cushion and melted part of the leather.
The contact owns a 2002 Jeep Grand Cherokee. The drivers seat heating unit was repaired twice under warranty because it did not function properly. On one occasion the seats became incredibly hot. The vehicle was taken to the dealer, and a technician stated that he would have to pay $700. 00 to replace the seat because the warranty expired. The manufacturer was contacted in reference to recall # 09v117000 (seats:front assembly:seat heater/cooler). Since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. No repairs were made. The current mileage was 100,095. The failure mileage was approximately 65,000.
I bought a Grand Cherokee limited in 2001 and the seat heaters (drivers and passengers) were both replaced in the first two years because they became inoperable. In 2007 the drivers side seat heater became so hot it burnt out. In 2008 the passenger side did the same. There has been a recall, but I have been told by Jeep service dept. That my vehicle is not included.
-the contact owns a 2004 Jeep Grand Cherokee limited. While the contact was driving approximately 70 mph, the driver side heated seat unexpectedly activated without assistance. The seat exerted excessive heat. The failure occurred sporadic. The contact pulled over to the side of the road and waited until the seat was completely cooled down before he continued to drive the vehicle. There was a recall under NHTSA campaign id number 06v197000 (seats: front assembly: seat heater/cooler). The VIN was excluded from the recall defect. The vehicle was taken to the dealer for the identical failure on five separate occasions where diagnostic testing was performed. When the dealer performed the most recent diagnostic testing the technician informed that the owner he would be responsible for fifty percent of the repair cost. The vehicle had not been repaired at the time of the complaint . The failure mileage was 35,000. The current mileage was 104,500. Updated 11/16/10.
The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 60 mph, the contact activated the heated seats, which took approximately five minutes to warm up. Three minutes later, the seat warmed up excessively and caused mild burns to her body. The dealer stated that her VIN was not included in NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failure was identical. The contact would have to repair the vehicle at her own expense. The manufacturer has not been notified. The failure mileage was 57,220 and current mileage was 61,716. Updated 3/4/08 the dealer stated malfunction indicator light on, and transmission not shifting properly. Updated 03/04/08.
The contact owns a 2003 Jeep Grand Cherokee. While seated in the driver seat, the contact stated that the seat overheated and smelled like it was burning. There were no injuries and the seat heater was not activated at the time. The manufacturer stated that her VIN was not included in NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler). The failure mileage was 87,000 and current mileage was 89,000.