Starter Problems of Jeep Grand Cherokee - part 2

Jeep Grand Cherokee owners have reported 134 problems related to starter (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.

36 Starter problem of the 2005 Jeep Grand Cherokee

Failure Date: 08/30/2016

Have a 2005 Jeep Grand Cherokee limited. Issue is starter wiring harness is routed to close to the exhaust manifold. The wires have been melted by the heat. At times the Jeep will not start do to one of the wires condition from the heat. If you drive thru a large water puddle it pulls the wire off the starter & Jeep will not start. You can clearly see the connector is melted do to exhaust manifold heat. I have done a little research & many others have reported similar issues. The wiring damaged is not available for purchase. Also I am positive many people have been charged for a new starter when it is simply a wire connection issue. We have had this issue happen several times in the past 2 years. Only took it happening the second time & I figured out what the issue was. We to replaced the starter to find melted wiring loom going to starter. The issue still comes up from time to time. It is always the blade connection going to starter. Do to the melting of insulation on wires the connector has lost its ability to stay connected.

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37 Starter problem of the 2016 Jeep Grand Cherokee

Failure Date: 08/23/2016

The contact owns a 2016 Jeep Grand Cherokee. While parked, the vehicle suddenly started without the starter key. The contact took the vehicle to the dealer who was not able to diagnose the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,400.

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38 Starter problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/31/2016

The gauges intermittently work, the radio works intermittently, the power windows don't work, the power door locks don't work, the power seat doesn't work, the power mirrors don't work and I've had the vehicle into my local Jeep dealership (willy racine's Jeep) repeatedly for electrical issues. They have replaced a variety of components including the ignition cylinder and switch. I continue to have problems. The battery and starter have also been replaced as the car was either having a hard time turning over, wouldn't turn over or even stalled while driving. Those issues still continue but very infrequently.

39 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 03/12/2016

Vehicle has been to dealership four times for the same problem. After driving longer than 10-15 minutes turning the Jeep off and trying to restart within 5-10 minutes it won't start. Let it sit for minimum of 20 minutes will start. The relays get very warm but after cooling, the car starts. Dealership has zinged us for a new starter, it didn't need, a new pcm, it didn't need. Testing my own theory 3 consecutive times in one day, drove the vehicle at least 30 minutes. Turned off and attempted to restart (as you would a quick trip to the store) and nothing but waiting each time, car starts after cooling. Picked up the Jeep two days ago from dealership who had it 18 days trying to fix it (3rd time)and the first trip that day resulted in another occurrence of the same problem.

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40 Starter problem of the 2012 Jeep Grand Cherokee

Failure Date: 03/01/2016

On the first of March, my wife and daughter were about to start their day in the usual way. She opened the garage door and used her key fob to remote start our 2012 Jeep gc limited ( around 42k miles) ( factory installed remote starter) she walked away for less than 4 minutes and returned to see smoke coming from front passenger side of Jeep. She called for me, and pushed the aux button to be sure the vehicle was off. I came running and despite my attempts to open the hood and beat back what quickly escalated into open flames I retreated to ensure my family's safety and to be sure the emergency responders were called. Thankfully I was able to remove some potential fuel for the fire by removing our second car from the garage (also a Chrysler) and securing the door between the house and garage. Luck intervened when the flames destroyed the garage door assembly causing the garage door to fall and help remove some oxygen from the fire. Eventually first responders arrived and were able to knock down the fire with foam . Later the firemen pushed the Jeep into the driveway to ensure it was doused. Though the remote start may not be directly responsible for whatever arc sparked the fire, it's my belief that its use contributed directly to the conditions that conflagrated the situation. If the wiring harness is otherwise suspect I would not be surprised considering recent revelations on related models. The vehicle was just removed from the site today 3/9/2016 to copart facility, by insurance company for further investigation into the source of the fire.

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41 Starter problem of the 2008 Jeep Grand Cherokee

Failure Date: 02/26/2016

Between February 2016 to September 2016 my 2008 Jeep Grand Cherokee has been experience a fail to start. This has been happening intermittently. I have had to tow the car 4 times and it has been to the dealership twice. First was told the battery was the issue, and after changing the battery it continued to happen. Now they say its the starter. I have a case number with fca us (Jeep customer service) not any help! Jeep needs to figure what is wrong with my car and stop throwing parts at it!!!.

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42 Starter problem of the 2011 Jeep Grand Cherokee

Failure Date: 02/09/2016

Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model. Vehicle was in stationary position in my garage when it would not start.

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43 Starter problem of the 2013 Jeep Grand Cherokee

Failure Date: 02/09/2016

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The "do not recognize key" warning message illuminated and the alarm activated. The contact replaced the key fob battery and, after several minutes, the alarm turned off and the engine resumed normal operation. The vehicle was taken to the dealer. The technician was unable to diagnose the failure, but advised that the starter could be replaced as a remedy. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 31,000.

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44 Starter problem of the 2005 Jeep Grand Cherokee

Failure Date: 12/01/2015

2005 Jeep Grand Cherokee. Consumer writes in regards to vehicle starter switch recall parts still not available.

45 Starter problem of the 2005 Jeep Grand Cherokee

Failure Date: 10/28/2015

Tl-the contact owns a 2005 Jeep Grand Cherokee. The contact stated that while stopped, the vehicle stalled without warning. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number:14v438000 (electrical system). The vehicle was taken back to the dealer where it was diagnosed that the the battery, alternator or starter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 113,699. Ss.

46 Starter problem of the 2005 Jeep Grand Cherokee

Failure Date: 10/16/2015

Tl-the contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle would sporadically stall. The vehicle was taken to the dealer where the starter was replaced however, the failure recurred. The contact later received notification of NHTSA campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.

47 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 09/25/2015

Tl- the contact owns a 2007 Jeep cherokee 4x4. The contact stated that the key starter function failed to disengage when the vehicle was started. The vehicle was serviced under the NHTSA campaign number: 14v438000(electrical system) but the remedy failed to repair the vehicle. The contact mentioned that an abnormal noise was heard when the vehicle was on. The manufacturer was not notified of the failure. The approximate failure mileage was 171,000. Jo.

48 Starter problem of the 2013 Jeep Grand Cherokee

Failure Date: 09/05/2015

Tl-the contact owns a 2013 Jeep Grand Cherokee. The contact stated that upon starting the vehicle the starter keeps on running, but the vehicle does not start. The tire pressure warning indicator illuminated intermittently. The vehicle was taken to the dealer and they can not duplicate the failure. The contact also stated that the failure occurred several times. The vehicle was not repaired . The manufacturer was not notified of the failure. The approximate failure mileage was 32,900. Bp.

49 Starter problem of the 2011 Jeep Grand Cherokee

Failure Date: 07/22/2015

When stopped trying to start the engine, push button starter will not start the car. Have to turn the switch to get a restart. Sometimes takes several tries. Have had engine not cut off when button pushed. Had to repeat several time to get engine to stop.

50 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 06/16/2015

With vehicle parked and the ignition off, I would try to start the car. When I would turn the key, nothing would happen, no sound as if the car was trying to start, not even a tic tic tic. I also noticed that the break pedal would not depress. The first few times I called aaa, but they couldn't start it and had to tow it to a garage. This has happened to me at least seven times leaving me stranded at night in the winter alone along a dark country road. It has happened at the grocery store in the summer when I already loaded all of my groceries into the car, and at my cabin which is over an hour from where I live. I am in my late 60's and walk with a cane so it truly has become a safety issue for me. I have been in touch with corporate office for Jeep and have had two cases opened with them. The problem is always something electrical. One time the dealer had my car for over a month trying to figure out the problem. They have put in a new starter several times. They have removed the remote starter installed by Jeep when I bought the car, so now I can't use the remote starter I paid to have installed and then paid again to have it uninstalled. The latest they told me is that they do not have the correct part for a permanent fix. They can only replace a part with a new part of the same that will eventually fail. This last time I was told that Jeep would pay the bill which they have not. I have now had to pay more to increase my aaa coverage for distance towing since I have been left stranded at my cabin two times. I have also had to pay to rent a car while Jeep worked on my vehicle. In addition, there is a safety recall on the ignition switch which the dealer has not repaired within a reasonable amount of time. The date below is just the most recent event. There have been at least 7 similar events.

51 Starter problem of the 2008 Jeep Grand Cherokee

Failure Date: 03/31/2015

Tl-the contact owns a 2008 Jeep Grand Cherokee. The contact stated that after the ignition key was turned to the on position, the vehicle failed to start. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was the taken to an independent mechanic where it was diagnosed that the relay switch needed to replaced. The contact received notification of NHTSA campaign number:14v567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 80,000.

52 Starter problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/11/2015

Tl-the contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle would fail to start until after several attempts. The failure recurred on several occasions. The vehicle was taken to the dealer, who diagnosed that the starter, battery and water pump had failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14v438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 136,191. Pam.

53 Starter problem of the 2006 Jeep Grand Cherokee

Failure Date: 02/25/2015

The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the key was difficult to turn over and the vehicle stalled several times. The contact stated that the various warning lamps flashed on the instrument panel. The vehicle was taken to an authorized dealer, who stated that the remote control starter was causing the failure and not the ignition switch. The vehicle was taken back a second time and they were not able to duplicate the failure. The vehicle was not repaired. The contact was included in NHTSA campaign number: 14v438000 (electrical system), but the dealer declined to confirm if the part was available to receive the recall repair. The manufacturer was notified of the failure and they provided no remedy. The approximate failure mileage was 97,704.

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54 Starter problem of the 2006 Jeep Grand Cherokee

Failure Date: 01/01/2015

Problem started around January 2015 on my 2006 Jeep Grand Cherokee laredo. Vehicle wouldn't start. My husband replaced the starter and problem persisted. Took vehicle into genesee auto electric on 1/23/2015 and they couldn't find a problem but charged me $250 for replacing battery posts. Then replaced the battery and it seemed to be fine for a little while. Around March 2015 had incident on 15 south where I was driving about 80 miles and the electrical started going crazy. All electrical on the dashboard started blinking and gauges were moving all over the place. It really scared me and so I pulled over to the side of the road and shut off Jeep. It took a while to restart it but after wiggling the battery a little it worked. I no longer feel safe driving my Jeep after fully realizing what the recall was about and doing some research on other people's experiences. Chrysler gave me a rental car for 3 days and has been unwilling to assist me any further. My Jeep is now sitting at the dealership.

55 Starter problem of the 2006 Jeep Grand Cherokee

Failure Date: 01/01/2015

Randomly, my car wouldn't start and I would think that the battery went dead. Then, another Jeep owner told me to put my foot on the brake and jiggle the shifter, and that it should work. This worked and after about a year of utilizing this work around, the car felt like it was slipping in between gears as I was driving. It felt like it was fishtailing, however I would see the auto-steering and abs lights pop up on the dashboard and it felt like the car was losing control. I took it to several mechanics whom would check the starter, realign, do more random testing and the problem persisted. After thousands of dollars and hours spent trying to identify the issue, I eventually received a recall notice in the mail telling me that there was indeed a major issue, however the part needed to correct it was unavailable and more needed to be manufactured. It also stated that I shouldn't drive the vehicle, but rent a car until the part was available and that the cost would be reimbursed eventually, once a part was available to repair the issue. I could not afford to rent a car for an unknown amount of time. . . And the part remained unavailable for the duration of the time that I owned it. I tool it to a mechanic at one point, explained to them about the recall which they were familiar with, and they replaced my starter, hoping that this would make the car "safer" until the part was available. It did help, however did not rectify the issue. By the time the part became available, I had already spent thousands trying to fix it and had traded it in to a dealership when I took on a lease. Now it doesn't seem to matter how much money I spent trying to fix the issue prior to the part being available as they are only willing to reimburse you for the specific recall itself. Maybe had I been calling them from a hospital room as a result of an accident, they would feel differently.

56 Starter problem of the 2011 Jeep Grand Cherokee

Failure Date: 12/07/2014

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 mph, the vehicle decreased in speed and the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed to a dealer, who installed a new fuel injector kit and timing belt but the failure recurred. In addition, the contact noticed that there was smoke coming from the hood of the vehicle. The vehicle was towed back to the dealer, who diagnosed that the timing belt shredded and a starter needed to be replaced. The vehicle was included in NHTSA campaign id number: 14v530000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

57 Starter problem of the 2012 Jeep Grand Cherokee

Failure Date: 11/11/2014

Car will not turn over not getting fuel to starter,car cuts off while driving numerous times. There is a recall for this on same models built prior to 8/01/2011,my car was built 8/15/2011 two weeks after. This is the exact problem as the recall.

58 Starter problem of the 2000 Jeep Grand Cherokee

Failure Date: 11/08/2014

The truck seems to have lost power to drive and also to provide proper to the radio which goes in and out. While driving there was no engine light that came on and the truck started hesitating to keep going. At 0 to 40mph it was acting like it wanted to shut off but as I gave it more gas it seemed to get better and the music came in clearer but then it would jerk like it was going to shut down. I have had the starter, alternator, engine and spark plugs changed and checked but it still is doing the same thing. This is unsafe with my kids in the car and no warning light to say that anything is wrong. This needs to be addressed I've seen too many trucks with similar issues like mines.

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59 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 11/05/2014

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle randomly stalled without warning. The contact received a recall notice for NHTSA campaign number: 14v438000 (electrical system). The dealer indicated that the repair would not be completed due to the contact having an aftermarket auto starter in the vehicle. The dealer provided no recommendation and the contact was to check with the manufacturer to determine when the vehicle would be scheduled for a recall repair. The failure mileage was not available. Parts distribution disconnect.

60 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 11/02/2014

Tl-the contact owns a 2007 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14v438000 (electrical). The vehicle starter harness and alternator burned out due to the faulty ignition switch. The vehicle was taken to the dealer. The technician diagnosed that the failure was directly related to the recall and the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was 70,000. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was unavailable. Pam.

61 Starter problem of the 2011 Jeep Grand Cherokee

Failure Date: 09/27/2014

My 2011 Jeep Grand Cherokee overland 5. 7l has not starting multiple times. Other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. Dealer proposing to install starter/fuel module relay which Chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. No definitive diagnosis that this will fix all the symptoms. Advised by dealer to not drive vehicle until problem is fixed as the truck can stall or turn off at any time resulting in a serious safety risk. This is a very dangerous problem!!!.

62 Starter problem of the 2006 Jeep Grand Cherokee

Failure Date: 09/09/2014

I received a recall sept 2014. It has been going on 7 months and I can not get any information on the status of my recall of p41. I called the Chrysler group recall center and that is a waste of time. The poorest service for a telephone answering service. I was on the phone 30 minutes and finally I hung up. I had to sit and listen to terrible noise (not music) and an announcement that all our agents are busy. I have worked all my life in business and I have never seen such poor service as I have received on this recall. My key switch is loose (because it has been hit so many times). At times I turn the key to start my car and it does not connect with the starter. I would like for someone who is responsible enough and cares about public service to call me and give me a date when my key switch will be replaced. I hope there is someone in the agency that has enough job interest to give this to a responsible employee.

63 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 09/05/2014

The first incident occurred in a brief manner. The vehicle would not start, system stated that the vehicle was not in gear. I turned the key to off. Then tried again and the vehicle started. I left in the vehicle without incident several other times that day. The next day I attempted to start the vehicle, it would not start. One of the attempts the break would not depress. After several other attempts (of on to off) the vehicle started. Ran normal. Once turned off it would not restart. The breaks are normal again. All electrical cables are attached, no corrosion. Vehicle has full power to other components. Yet the starter is not engaging. The system is not showing any errors. We called chrystler (not a dealer), according to our VIN they determined that the vehicle is not included in any of the ignition recalls.

64 Starter problem of the 2006 Jeep Grand Cherokee

Failure Date: 08/30/2014

Tl-the contact owns a 2006 Jeep Grand Cherokee. The contact stated while starting the vehicle, the engine stalled and uncontrollably shaking. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The contact received a notification of NHTSA campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Ak.

65 Starter problem of the 2011 Jeep Grand Cherokee

Failure Date: 08/23/2014

After several attempts at starting the vehicle with the push button start and it would not turn over. At first, the tire pressure indicator light was coming on. I took it to discount tires and they said the air pressure on all 4 vehicles was fine. Two days later, tire pressure indicator came on again. Once I was leaving work, I attempted to start vehicle and after about 5 tries, it finally started. At this point I was a bit leery and decided to drive the vehicle to Jeep dealer and have them check it out. At the time the rep stated that he could not look at the vehicle until Monday because he two days behind. After describing to him what was going on, he indicated that the starter seemed to be sticking and he would not recommend that I continue to drive the vehicle for safety that it may stall while driving. I drove the car home and parked it. The next day, I tried to start the vehicle to drop it off at the dealer. No luck. After several attempts, I gave up and ended up getting a rental for the weekend. After extensive research on the internet it appears to be a faulty part in the vehicle that has enforced a class action law suite from several Chrysler, Jeep and Dodge owners. Predominately owners of the 2011 Jeep Grand Cherokee. The vehicle is still not repairable, and I don't see the point in towing it to the dealer and pay them $100 to diagnose the problem has been declared a nationwide issue. I too am a dedicated Jeep customer and really want to stand behind the product, hopefully this won't turn into a gm issue.

66 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 07/31/2014

Tl-the contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 60mph, the vehicle stalled. The contact was able to restart the vehicle. This is a recurring failure. The vehicle was driven to the dealer for diagnostic testing. The techician stated that it was the starter. The vehicle was repaired. The manufacturer was notified. The aprroxmate failure mileage was 130,000. Kc.

67 Starter problem of the 2011 Jeep Grand Cherokee

Failure Date: 07/30/2014

I have a 2011 Jeep Grand Cherokee limited with approximately 32k miles. I began seeing an issue several weeks ago where the engine would crank but wouldn't start (using push button starter). Eventually it would start. Over the last several weeks the problem has intermittently reappeared but seems to be getting worse as it's taking longer to start once the issue is seen. I've noticed that if I use the key instead of the push button it'll start right away. In what I initially thought was unrelated I also experienced the engine simply cutting off while driving. Fortunately I was only driving about 5 mph on both occasions in which this occurred. Please contact me if any additional details are required. Thank you,.

68 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 07/21/2014

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated a that remedy had not been implemented to deter this failure. The manufacturer was not made aware of the delay. The starter was replaced; however, since the manufacturer had not come up with a solution to deter the failure, it was unknown if the part would be covered under the recall. The failure mileage was 43,000.

69 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 07/17/2014

I have been having trouble starting my 2007 Jeep Grand Cherokee for months. First I changed the battery that was over $170 dollars , then a few weeks ago the starter that was $340 dollars meanwhile the problem was the ignition switch . I brought my car back to my mechanic and now he tells me it is the ignition switch that same day I receive in the mail a recall notice from Chrysler for the ignition switch. Chrysler also states that they do not have any parts to fix the problem and that the car is totally unsafe to drivein their recall notice. I need a car to go to my appointments for work I cannot depend on this car and it is unsafe to drive. Therefore I have to rent a car and Chrysler should pay for the rental car that I need to drive during the period that they do not have parts for my car. I already called my local dealer and they said speak to Chrysler. I called their toll free number 1 800 992 1997 and received an incident number of #[xxx]. The person I spoke to was [xxx] she said she was escalating my call to parts and they will be contacting me in a few days. It is now Sunday September 21st and I am renting a car as of today because Chrysler does not have parts to fix the car they manufactured. Chrysler must be held responsible for all costs and injuries related to this problem. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

70 Starter problem of the 2007 Jeep Grand Cherokee

Failure Date: 07/16/2014

Tl-the contact owns a 2007 Jeep Grand Cherokee. The contact stated while attempting to accelerate the vehicle, the vehicle failed to accelerate and was not shifting into gears, all of the warning lights illuminated, the vehicle over heated and lost power. Also the anti freeze was spraying from the radiator cap. The vehicle was towed to a dealer for diagnostic testing. The starter, tires and tire sensors was replaced. The VIN was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable. Mf.


Other Common Electrical System related problems of Jeep Grand Cherokee


Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations