Jeep Liberty owners have reported 165 problems related to front suspension upper ball joint (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Liberty based on all problems reported for the Liberty.
Tl the contact owns a 2003 Jeep Liberty. The contact stated that while driving at various speeds, the accelerator pedal was depressed and the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the upper ball joint was defective and needed to be replaced. The contact was informed of NHTSA campaign number: 09v119000 (suspension) however, the VIN was not included. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
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all problems of the 2003 Jeep Liberty
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I was backing out of a parking space in the quick chek parking lot after I came out of the store to go to work and I heard a big bang thump. I immediately put the vehicle in park and looked around thinking maybe someone was behind mebut there was not. I had a few guys push the vehicle slowly to another parking space about 200 ft away to stop the vehicle and put into park again. I immedialtely called roadside assistance to come to help me after I looked underneath the front right tire to see that the wheel was not attached to the front suspension under the vehicle. A flatbed came and told me that I needed a wrecker to lift and also dollies to get this vehicle to the closest automotive facility nearby. Once there the next day they inspected it and told that I needed a lower and upper ball joints and also control arm for this vehicle. I called fca Chrysler Jeep Dodge about this matter and was told that if I was to tow it to one of there facilities that if the recall on it that was done in 2007 was the same problem that they would address this matter and fix it free of charge and it would be covered for the recall for the most part.
Took my Liberty to my mechanic because it started making a horrible sound up front when ever I made a turn. Upon inspection my lower ball joints had disintegrated, crumbled into their hands. They could not believe how lucky I was that it did not break while driven. Nothing was holding it in or together. Come to find out there are recalls on both the upper and lower ball joints. I was never notified. I have had the lowers fixed and paid for with lifetime warranted parts. I need reimbursed for the lower $488. 27. The upper ball joints also must be fixed on a separate recall that I was never notified of. Do these people have any idea how bloody and devastated an accident would be when your wheel shears off and there is no steering? it's called flipping the fringing Jeep over!!! not only is it unacceptable that I wasn't notified but I could have killed my father and others in an accident. My mechanic told me straight up if I had gone over a bump or turned I would have wreaked! I can not believe that there are other people that have had accidents with more damage or a full total of theirs and others are not being reimbursed for the entire damages. Thi fixed wrong the first time by the dealer, before their wreak. How is that not their responsibility? there is no excuse for any of those Jeeps or mine not being fixed. These are straight up recalls something is wrong with this, really wrong.
The contact owns a 2002 Jeep Liberty. The contact stated that front passenger side upper ball joint detached from the vehicle. The vehicle was not diagnosed or repaired. The vehicle was previously repaired under an unknown recall related to the suspension in 2007 but the contact stated that the failure recurred. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 09v119000 (suspension). The failure mileage was 153,000.
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The contact owns a 2007 Jeep Liberty. The contact stated that the front passenger side tire separated from the ball joint while driving 60 mph. The vehicle was towed to the local mechanic for further inspection. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 220,000.
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all problems of the 2007 Jeep Liberty
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This vehicle is giving me a bunch of problem in the suspension, the first problem is with the front wheel ball joints which is a recall, I took it to the dealer and they said it was fixed years ago but how can it be fixed and still defective? they accept the condition and were willing to repair but only the lower ball joints but they said I have to pay for the upper ball joints which is over $1000, I did not do it and the car drives very unsafe, there is a heavy vibration in the wheel when driving over 30 miles, also the back tires got worn out every 2 months and I have to change them and they said will call me when the part from the fuel tank will be available to change it but hasn't happen yet in more than 5 months.
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all problems of the 2004 Jeep Liberty
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Got a flat tire and noticed that my two front tires were wearing extremely unevenly (both tires looked fine on outside, really worn on inside). Been noticing some slipping in the steering wheel for about a month, getting worse throughout the month. Aaa came to fix the tire and said the ball joint looked bad and that they "see this all the time on these vehicles. " I had already had f23 done on this car which was supposed to fix the lower ball joints but probably didn't and noticed there was a recall called j17 which covers the upper ball joints which for some reason didn't apply to my vehicle because it was built in may 2001 and the affected vehicles were built may-sept 2002. I suspect my vehicle should have been part of that recall, especially after what aaa said and what they said at the repair shop, that they see faulty ball joints on these all the time. Why was my defective car not included? did Jeep really make the cars worse after may 2002 or is it more likely mine had the same problem? this omission has led to an extremely hazardous condition and unreliable steering. I have had nothing but problems with this car since we bought it a year ago. A/c evaporator went bad out of nowhere, hit a bump which caused one of my brakes to snap, something that's inexcusable with an SUV, it's just repair after repair.
Tl-the contact owns a 2004 Jeep Liberty. The contact stated while driving approximately 35 mph, the vehicle would slightly vibrate. The vehicle was taken to an independent mechanic, who informed that the front upper ball joints would need to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 53,000. Js.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at 5 mph, the vehicle made an abnormal noise when driving over a bump. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the upper ball joint needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 63,230.
The contact owns a 2003 Jeep Liberty. The contact stated that the upper ball joints on both front sides of the vehicle were damaged. The vehicle was taken to the dealer, but was not repaired per NHTSA campaign number: 09v119000 (suspension). The manufacturer was notified of the failure. The failure mileage was 160,000.
Had just driven my 2004 Jeep Liberty on freeway from fort lauderdale to miami International airport with no advance warning, noises etc. After parking for a brief period I attempted to steer the vehicle out of tight parking spot and the front upper right ball joint snapped out of place and subsequently the tire itself. Vehicle was towed to the nearest Chrysler dealership and they informed me that both the front control arms, upper ball joints would have to be replaced as it is likely the left ball joint will fail with or without notice and would be a safety hazard to drive it without both being replaced. The Jeep had just recently, Aug 2012 had a recall notice to replace the rear upper control arms/ball joints, and also in 2006 the lower front control arms/ball joints. Called Chrysler directly to advise of the most recent ball joint failure to a vehicle that is in otherwise excellent condition with only 55,000 miles. Based on the previous recall notices regarding control arms/ball joints requested assistance with the most recent issue. They refused to offer any assistance. It is obvious Chrysler is and has been having issues with control arms/ball joints on this year and model, and upon further research many other years and models. The issue poses a huge safety risk to other unsuspecting owners of the 2004 Jeep Liberty and similar makes and models that with little or no warning this issue could occur on a highway at any speed resulting in potentially tragic consequences. Considering the amount of labor it takes to replace damaged lower control arms/ball joints, and its because of a recall notice one would think it prudent to replace the upper ones at the same time.
The contact owns a 2005 Jeep Liberty. The contact stated that she received notification of NHTSA campaign id number 06v288000 (suspension: front lower ball joints) and took the vehicle to the dealer for recall repairs. The dealer refused to perform the recall service because the driver and passenger side upper ball joints were corroded. The vehicle was not repaired. The failure was reported to the manufacturer, but the manufacturer refused to provide any financial assistance for additional repairs outside of the recall. The failure and current mileage was 83,000.
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all problems of the 2005 Jeep Liberty
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Had lower ball joints replaced due to recall notice. The upper ball joints are deteriorating just like the lower ball joints. The same exact problem that the lower ball joints were experiencing, the upper ball joints are also doing. This is a safety issue. The Jeep Liberty has serious suspension problems. When I spoke to the Jeep/Chrysler cooperation, they were unwilling to assist in fixing the problem. When completing research, this seems to be a common problem with 2006 Jeep liberties. Jeep fails to recognize that the upper balls joints are subject to the same corrosion problems as the lower ball joints. I am very disappointed in the Jeep company for the lack of attention and assistance for such a major safety issue.
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all problems of the 2006 Jeep Liberty
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The contact owns a 2003 Jeep Liberty 4x4 the contact stated that while driving approximately 5 mph across a railroad track, the front driver's side lower ball joint became detached from the vehicle. The vehicle was towed to an independent mechanic, who diagnosed that the upper ball joint and control arm would need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unavailable.
The lower and upper ball joints are deteriorating and cause inner wear on both front tires. The car had an alignment and new tires less than one year old. The accelerated inner wear and cupping resulted in a blowout. This is a safety issue. The Jeep Liberty has serious suspension problems. When I spoke to the Jeep/Chrysler cooperation, they were unwilling to assist in fixing the problem. When completing research, this seems to be a common problem with 2006 Jeep liberties. Jeep fails to recognize that the VIN model of Jeep has a defect in lower and upper balls joints for my model. I am very disappointed in the Jeep company for the lack of attention and assistance for such a major safety issue.
The contact owns a 2002 Jeep Liberty. The contact stated that while the driver was parking, the front passenger tire separated. The vehicle was towed to the contact¿s home and was inspected by a private mechanic. The technician stated that the front passenger upper ball joint fractured due to corrosion and caused the tire to separate. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure and current mileage was 180,000.
Left driver side, upper ball joint separated from control arm. Wheel collapsed outward. Fortunately, it happened after leaving the interstate driving 70 miles per hour. Entering service station wheel collapsed. Happened to talk to an individual who was aware of the problem. Individual said that this is a current and on going problem with today's vehicles. The front components are being designed so they cannot be maintained properly. Lack of grease fittings, pressed in joint design on ball joints to control arm , instead of re enforced with bolts or other safe measures. Individual stated that it is occurring on most all makes and models. Instead of just replacing the defected ball joint, the control arm, with no other defect, but this, has to be replaced, costing even more money. Has been reported, that deaths have occurred. The mental impact and feeling insecure after a fix is ongoing. I see more deaths and accidents occurring because of this problem. Thank you.
The contact owns a 2002 Jeep Liberty. The contact stated that while driving at various speeds, the vehicle started to shake. The vehicle was taken to an independent mechanic for an alignment, who notified him that the upper ball joint needed to be replaced. The manufacturer was made aware of failure who did not offer any assistance since the vehicle was not included in NHTSA campaign id number: 06v288000 (suspension: front: control arm: lower ball joint). The current and failure mileage was 142,000.
While merging onto route 17 in NJ ( a highway) in my 2005 Jeep Liberty and going approximately 45mph the upper ball joint on the front drivers side broke causing that drivers side wheel to come off and become wedged between the lower control arm and the road . Luckily I managed to get the Jeep to slide to a complete stop on the shoulder of the road without colliding with any other vehicles. Unfortunately this same type of incident occurred just 7 months earlier in August of 2011 while I was driving south on the taconic state parkway at 60mph the front passenger upper ball joint broke apart causing that wheel to fall off and under the Jeep, once again a miracle that I managed to get the truck to slide off the road without involving any other cars !.
2004 Jeep Liberty. Consumer requests reimbursement for towing and parts. The consumer stated the upper and lower ball joints were replaced.
2004 Jeep Liberty. Consumer states vehicle front end fell to the ground while stopped at a light. The consumer had the vehicle towed where they repaired the lower ball joint and upper control arm and ball joint on the driver's side. The consumer stated a recall was issued. However, he never received a recall notice. Recall #06v288000.
The contact owns a 2005 Jeep Liberty. The contact stated that the vehicle was taken to an independent mechanic for unrelated repairs and they detected that the front upper control arm, lower and upper ball joints would need to be replaced. The failure resulted in the inner tread belts on both front tires wearing prematurely. The vehicle was repaired with the replacement of four tires. Six months later, the tires exhibited the identical tread wear failure. The vehicle had not been diagnosed or repaired. There was a recall under NHTSA campaign id number 06v288000 (suspension: front: control arm: lower ball joint); however the part was on national back order and the dealer was unable to provide an estimation on when the part would become available. The manufacturer was notified of the problem. The approximate failure mileage was 97,000.
I was backing out of garage and heard a pop and then grinding noise. Stopped immediately and found the left front upper ball joint had popped out of the control arm. The ball joint is rust pitted badly. I would assume the right front ball joint is in the same condition. I am also aware that the 2002-2003 Liberty's have an open recall for this problem due to water intrusion. I had the recall for the lower ball joints replaced under warranty. I was lucky that there was not a seperation while driving at speed.
Chrysler has issued a recall for the 2002 Jeep Liberty regarding the upper control arm failure. This failure is due to failure of the ball joint seal allowing contaminants to eventually cause the ball joint to fail. The recall notice #j17 recall id# 09v119000 only includes vehicles subject to corrosion from road salts in the northeast. I own a 2002 Jeep Liberty and have noticed that both the joints on the upper ball joint of the control arm have failed (split) and as result have allowed contimanents to enter the ball joint resulting in its replacement. I feel these vehicles need to be covered under the recall notice #j17 for the same reason. It is a "safety issue" and has nothing to do with being worn. There is a defect in the manufacturing process for if there wasn't the rubber seal around the ball joint would not have split. For the split on the rubber ball joint seal to be noticed, a person has to look really close at it. I noticed mine because I was changing out my front brake pads and did a close up inspection. This is of concern to not only me, but I am sure a lot of the other Jeep Liberty owners who have had their vehicles front end drop out from under them when they were driving. I live in georgia and do travel to the northeast from time to time and also travel south to florida from time to time. My concern is this: both seals failed on the ball joints. Both ball joints are subjected to elements similar to those of the vehicles in the northeast even more so while along the coast of florida. There have been numerous ball joint failures on Jeep liberties in georgia and fla for the same reason there have been ball joint failures on Jeep liberties in the northeast. A response regardint this matter would be greatly appreciated.
I recently noticed abnormal tire wear (insides balding) on my front tires so I replaced the tires and took the vehicle for an alignment. Before the repair shop would do the alignment on the vehicle the checked the components to be sure that the was no other problems. They found that the lower and upper ball joints were bad on both sides and stated that it was unsafe to drive. I imediately contacted my local Jeep dealer to inquire about the repairs and to check for recalls. They advised me that there was a recall on the lower ball joints, I asked if the lower ball joints could cause the upper ball joints to go bad and they said that it could. I asked if that would be covered under the recall as well since they could have caused the upper ball joints to become bad, and I was told no that it would only cover the lower ball joints. So my complaint is that the recall should cover the upper ball joints as well because even after the repairs on the lower ball joints the vehicle is still unsafe to drive if the recalled part caused the problem to the upper portion as well.
Tl-the contact owns a 2005 Jeep Liberty. The contact stated that while driving 65 mph, a loud noise was heard coming from the front end and he lost control of the vehicle. As a result, the vehicle swerved off the roadway. Upon examination, the contact noticed that the front passenger wheel separated from the vehicle because its upper ball joint failed. The vehicle was towed to an authorized dealer where it was in the process of having the failure diagnosed. The vehicle had not been repaired. The failure and current mileages were 129,000. The VIN was not available. Sm.
Passenger upper ball joint failure.
The contact owns a 2002 Jeep Liberty. The contact stated that while driving approximately 50 mph the vehicle began to veer towards the left. At the same time, the passenger side of the vehicle dropped downward. The contact was unable to turn the steering wheel and crashed into a set of trees. A police report was filed. Both the driver and passenger were hospitalized as a result of their injuries. The manufacturer investigated the failure and informed the contact that the upper ball joint seperated from the vehicle. The contact was also informed the steering wheel was bent and the vehicle was not included in the recall associated with NHTSA campaign id number 09v119000 (suspension:front:control arm). The vehicle was towed to a storage yard, but was not repaired. The failure and current mileages were 170,000. The VIN was unavailable.
Car was taken in for another issue with the Jeep vehicle (seems constantly happening). I was told the upper ball joint was failing and car should not be driven. The mechanic called re a possible recall and was informed my vehicle was not in the recall. The date of manufacture was in the required date range but the car was not sold in a "salt belt state". Actually the car was in the date range (may 1 was start of manufacture - mine was may 2) this is not acceptable. I was driving a dangerous vehicle on an interstate constantly and in an inspection for a leak in fluids this ball joint failure was found. Jeep constantly refuses to pay for issues that are turning out to be excessive repairs for many owners. But an extreme vehicle parts failure such as this is not acceptable and should involve all vehicles - not just those in the so called "salt belt".
Recall j17 front suspension upper ball joints 2003 Jeep Liberty my vehicle was taken to a Chrysler dealer that didn't order the parts for my appointment that was set two weeks in advance. They entered my problem in their system my this recall j17. The dealer couldn't provide me with a loaner car or rental? I than contacted Chrysler customer services and they couldn't assist me either. The dealer is said my vehicle parts was on a back order and now I am without vehicle for 3-5 days. I work and have a 10 year old that needs our car. What remedy is there to my problem?.
There was a recall on the lower ball joints and a local Dodge dealership replaced them free of charge. There after loud popping noise continued and the upper ball joint broke. The upper and lower ball joints have been recalled in other states but only the lower ball joint has been recalled in TN. I believe that they need to be recalled in TN also because this is very dangerous. I also believe that they should pay to have this problem repaired on my vehicle.
I have a safety recall on my 2002 Jeep Liberty (safety recall j17 front suspension upper ball joints). When I called jeff wyler Dodge/Jeep in ft. Thomas ky, I was told that they were receiving only one recall repair kit per week and that I would be # 30 on the list. That means that my son has to drive the car for over four months on a recalled part.
While inspecting front brake pads noticed rubber boots on lower and upper ball joints were completely deteriorated (dry rotted). This is a 2002 Liberty 4x4 renegade with 37000 miles highway driving only. Lower ball joint was covered by recall at dealer . Upper control arm /ball joint (assembly) is covered in so called salt belt states ,but not here in texas . The rubber boots (seals) appear to be made with defective material that cannot withstand any environment. Apr 09,2009/recall id#65314 should cover all Jeep Liberty vehicles in all states. This is truly a dangerous life threatening defect that needs to be fixed by Jeep dealers at company cost immediately to save lives.
The contact owns a 2003 Jeep Liberty. Six months ago he received a recall notice for the upper ball joints, but the parts were not available. The dealer informed him they will contact him whenever the parts arrive. The dealer continues to state they do not have the parts for the repairs. He continues to contact the dealer but had not tried another dealership. The manufacturer had not been contacted. The failure mileage was 82,000. Updated 10/15/10 bf the consumer stated the problem has been resolved. Updated 10/21/jb.
2002 Jeep Liberty upper control arm ball joint broke while backing out of driveway. Vehicle was not drivable. Vehicle is currently at the dealership awaiting repairs. This vehicle has been recalled per chrylser recall f23, but not for the latest Chrysler recall j17 and the local dealership claimed they knew nothing about recall j17. Need help as j17 seems applicable in this situation.
Problem Category | Number of Problems |
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Front Suspension Lower Ball Joint problems | |
Suspension problems | |
Front Suspension Control Arm problems | |
Front Suspension Upper Ball Joint problems | |
Ball Joint problems | |
Suspension Noise problems | |
Front Suspension problems | |
Front Suspension Lower Control Arm problems | |
Rear Suspension problems | |
Front Suspension Wheel Bearing problems |