27 problems related to steering is loose have been reported for the 2019 Jeep Wrangler. The most recently reported issues are listed below.
The steering is very loose, requires constant correction on highway driving. I've taken the vehicle back to the dealership multiple times, however they claim this is "normal" for a Jeep.
Loose and wandering steering. I purchased this vehicle new in January 2019, it currently has 5,039 miles. Since new, the steering has been loose and wanders around the lane of travel at speeds over about 30 mph on paved, well maintained highways. If you take your eyes off the road to check gauges or controls, you have to quickly make an adjustment to keep it centered in the lane. It has low mileage in the 18 months of our ownership because we are afraid to drive it. We want to avoid a crash and injuries at all cost. The steering wheel can be turned either direction for several degrees without response at highway speeds. I reported this issue to my dealers and they have made three different attempts to correct the issue, but they are unable to based on the design. The last attempt, they advised they had spoken to their area Jeep/fca representative and were advised that Jeep is aware of the issue and a correction will be coming in the near future. The asked me to be patient. That was over one year ago and still no correction. I'm sure this issue has likely caused many preventable crashes and injuries and will continue to do so until it is resolved by the manufacturer. It's time for NHTSA influence.
Steering is very loose, causing serious problems keeping the Jeep straight, or in my lane, on all paved roads, at all speeds.
Purchased a new Jeep Wrangler sahara unlimited 6/22/2020 with 340 miles. The steering is very loose, 1 1/2-2" of free play in steering wheel, near impossible to keep the vehicle in the lane, the looseness is noticeable at all speeds, but becomes harder to control at highway speeds. I have been in the new car business for 34 years as a service manager, 6 years with Jeep, and the steering gear has slack in it. The Jeep was scheduled to be repaired 6/7/20, after being at the dealership all day, it was delivered back to me, and told it was normal and "Jeep like". I showed them a video of me driving at 55 mph and moving the steering wheel side to side 2" with the Jeep staying in a straight line, unsafe and unacceptable, I commute 110 miles a day in this vehicle.
Vehicle wanders inside of lane at highway speeds. Constantly needs redirecting of steering wheel to keep direction straight. Steering feels loose. Dealership says that this is the way it is with Jeep Wranglers. Feels unsafe.
During low speed and highway speeds the steering feels loose. It will not track straight and has a tendency to "road walk" causing the driver to continually monitor and correct the path of the Jeep. He Jeep will suddenly change direction when the road surface changes pitch causing the Jeep to quickly veer to the next lane or guard rail. There appears to be a dead spot in the steering of about 3 inch's from right to left. On level surface the vehicle requires constant path corrections.
The steering is loose and v�hicule wanders at highway speed. It's very difficult to keep in a straight line at highway speed. Feels extremely unsafe. The dealer bas changed the stearing dumper and that's no better. It's been like this since the purchase in December 2019.
Steering is loose and car wonders over the center line. At hiway speeds it is unsafe.
Steering: vehicle wanders and steering is loose in efforts to correct direction. Angle of road surface such as crown sometimes results in unexpected direction change toward another lane and the slop in the steering itself makes it challenging to correct without over-correction. In traffic this results in intense effort to maintain position which results in increased physical and mental fatigue over relatively long drives. The steering seems inconsistent as it varies from minimally problematic to a white-knuckle driving experience. Have not been able to determine if this is due to road condition versus steering component. Dealer has performed the v41 steering damper recall which improved only excessive wheel shudder when driving over road imperfections and did nothing to improve the wandering/looseness. They also did adjust alignment which they said was off slightly. No notable improvement from that. I have advised dealer that the repair effort was not effective and I will now have to take the vehicle back in, but they tend to just provide the �it's a Jeep - that's the way they are� line. The steering in the Jeep is not typical and I see similar complaints in forums where a single thread has half a million views. Something is not right here.
After about 2 months of ownership the steering became loose and after getting up to about 40mph the car will start to sway on the road by itself with about 3in of neutral steering space that has to be dealt with to keep it on the road.
Wrangler steering is loose and vehicle wanders within a lane, often crossing lanes if not perfectly controlled. Hands move two to five inches while you try to keep a straight center path with the vehicle. Any movement, say turn up the radio sound via the knob, often results in the vehicle swerving into another lane. Difficulty is more noticeable when driving on the highway at highway speeds. This started to happen immediately after receiving vehicle from dealer. Vehicle was taken back to dealer and service department stated all specs were correct and vehicle is operating as it should. Dealer stated that fca changed the steering of the vehicle to better handle off road driving and that the wandering during normal driving was normal. I feel the vehicle is unsafe if the utmost concentration to keep the Jeep strait is not followed. At 60 years old I am not concerned for myself as much as the younger teenagers and adults that easily get distracted etc.
Steering is loose, most noticeable around 50mph when you are driving straight. It can often be white knuckle driving when cars are around. The response for slight corrections is lacking. There seems to be an inch or two of play in the wheel before it responds. You drift in the lane and feel unsafe. My Jeep is around 1 month old, only has about 800 miles on it. Both my wife and I commented on it when new. It's our first Jeep, so we chalked it up to just being a �Jeep thing�. After reading about the investigation, we realized this is likely a bigger problem and it's not a �Jeep thing�.
Since new, vehicle has wandered from side to side on the road with no steering input. Steering feels loose and does not respond instantly to input. We returned the vehicle to the dealership and they performed a steering "flash" that was supposed to correct this problem. The flash did not seem to change anything with the way the vehicle steers and wanders from side to side. We were told that this is just how all Jeeps steer. It seems unreasonable that you must constantly provide steering wheel input to attempt to keep the vehicle within it's lane. A relaxing drive in this vehicle is impossible. It requires you to be hyper aware of exactly where the vehicle is drifting within it's lane to provide corrective input. Simply stating this is how they all drive is not acceptable. Both the loose steering feel and lane drifting/wandering happen at all speeds. Highway or city.
The steering is loose, when driving on a freeway at speeds over 60 mph the steering is very sloppy and the vehicle "wanders" inside the lane side to side as you have to continually correct it. This is unsafe.
Vehicle's steering is too loose, vehicle wanders at highway speeds and needs constant correction to keep the vehicle in the lane and straight. Overall, I feel the vehicle is not 100% safe to be driving on the highway.
Steering is very loose. Jeep wanders on road requiring constant steering corrections. When driving as lower speeds on back roads, keeping the Jeep in proper lane becomes a chore. I have taken the Jeep to keller brothers Jeep in lititz, PA twice for this issue and both times have been told they feel the issue when taking the Jeep on a test drive but Jeep has no TSB or recall for the issue therefore they can't do anything to fix the issue.
Vehicle steering feels loose and wanders. Steering wheel has dead spot at center where steering input has no effect on vehicle direction. It is absolutely unsafe to drive vehicle on tight narrow road as constant steering correction is required to keep vehicle straight.
Steering feels loose and constantly wanders all over the road. Vehicle will not drive straight and always drifts to one side or the other.
Simply put �scary� dead zone in the steering. Steering won't respond for about 2-3 inches and requires constant input and correction. The Jeep constantly wonders. Steering feels loose. Minimal changes in conditions or input make large adjustments this condition certainly will eventually turn a correction into an accident or roll over.
The steering is loose. Over 1 inch of play in steering drifts to left and right and unable to control at any speed. Constantly have to fight the wheel. I am afraid to drive it. $52,000 to remain in the dealership repair shop is pathetic. I took mine back after 3 days and now I am fighting and filing lemon law. I was told by the dealership Chrysler told them not to fix it until they determined if a recall would be sent out, but they knew there was a problem.
From the first day I got the Jeep I felt the steering wheel loose. I notify the dealer and I had taken it twice for service they put a steering damper but the problem still exist. When I took it the second time they didn't find anything and said it was a Jeep thing.
Steering is very loose and requires constant correction. I bought this on 4/24/2019 brand new. It is extremely dangerous because it steers left or right on its own without driver input. This needs to be fixed before someone dies. This is not a "Jeep thing". It's not normal. This is a serious safety issue. It should not be attempting to change lanes on its own.
Steering feels loose when driving at any speed. Car wanders on the road and requires constant steering input to stay in the lane. Feels like I am driving an old toy go-cart, with a dead spot in the steering. There is so much play that the steering wheel can be turned ~10 degrees with no change. Researched that this is a chronic problem with 2018 and 2019 Jeep Wranglers. Jeep service states that the problem can be fixed with a new track bar, but the dealers are allowed to only order one part per week. My dealer stated that he cannot order the part for another 4 days! since when can a manufacturer ration parts that are critical for vehicle safety?!.
Day 1 after purchase the steering was so loose you had to constantly make adjustment to stay in your lane. I called the dealership and took it back they check it and said everything was fine it typical of a Jeep. Said to drive it and I would get used to it. I put several miles on it and was not comfortable driving. I purchased a teraflex 2. 2 adjustable steering stabilizer hoping that would help and continued to drive it. I took it back they flashed the computer because I asked them to after I researched the problem. It still wasn't fixed. They took it back and performed the recall by replacing the steering box and reinstalling the old stock stabilizer previously replace by aftermarket one. It seemed better at first. I continued to drive hoping it would work itself out, but it didn't. I took it to another dealership and they repaired a boot that was torn from the recall and said the computer still needed to be flashed to finish the recall which they did. The Jeep still pulls to the right and has loose /dead spot in the steering. It happens while in motion and on any street. I plan on giving this Jeep to my son when he turns 16 and buying a new one. However as of today I do not feel comfortable with the steering to let a new driver behind the wheel. Please help.
Steering: vehicle wanders and steering is loose in efforts to correct direction. Angle of road surface such as crown sometimes results in unexpected direction change toward another lane and the slop in the steering itself makes it challenging to correct without over-correction. In traffic this results in intense effort to maintain position which results in increased physical and mental fatigue over relatively long drives. The steering seems inconsistent as it varies from minimally problematic to a white-knuckle driving experience. Have not been able to determine if this is due to road condition versus steering component. Dealer has performed the v41 steering damper recall which improved only excessive wheel shudder when driving over road imperfections and did nothing to improve the wandering/looseness. They also did adjust alignment which they said was off slightly. No notable improvement from that. I have advised dealer that the repair effort was not effective and I will now have to take the vehicle back in, but they tend to just provide the ?it?s a Jeep - that?s the way they are? line. The steering in the Jeep is not typical and I see similar complaints in forums where a single thread has half a million views. Something is not right here.
The steering in very loose at highway speeds allowing vehicle to wander all over. Very hard to keep in traffic lanes. Dealer has been unable to fix since new. Less than 1500 miles on unit now. The Jeep is very dangerous to drive and all other new Jeep Wranglers tested feel the same way. All older models tested were a lot tighter and easier to control at highway speeds.
The steering is very loose (lots of play), wanders back and forth in lane and is overly sensitive to input - constantly darting back and forth as if on ice. This occurs most when on rough / wet pavement, on curves in construction zones, when large trucks pass, on windy days - it is very difficult to control above 40 mph. Dealer has been responsive and helpful - we have replaced track bar, replaced tie rod bushings, updated steering control module, adjusted alignment, reduced air pressure in tires - all of which has helped reduce wander and improve control. But, still has some wander and is very sensitive. Will replace steering stabilizer with custom adjustable stabilizer, which I expect will eliminate wander and tighten / firm steering. But, I believe problem is defective steering gear / box, and settings in steering control module - which should be recalled and replaced. Needs firmer, tighter steering with less play. Vehicle is unsafe, until steering issue is resolved.