Power Train Problems of Jeep Wrangler - part 1

Since the last 2 updates / recalls , my transmission has become very clunky. From a stop or in slow traffic, the transmission pops in gear and it is very hard. It seems to be getting worse as time goes by. The gears when shifting thru the gears is fine, no issues there.

See all problems of the 2021 Jeep Wrangler 🔎.

Our Wrangler was taken in to get the 68c recall done and once we finally got the vehicle back the electric driving mode had significantly less power to the point where the vehicle showed it was limited to 43-45kw of power output to the electric motors which resulted in a top speed of about 67-70mph until it completely failed and said "electric mode temporarily unavailable" on the dash. It then stumbles and restarts after a brief pause thag causes the vehicle to slow down to 55-58mph and then the vehicle can accelerate again only on gasoline power. This problem is easily repeatable and seems to be directly tied to a major software update limiting power output of this vehicle compare to the original power numbers of when we purchased this vehicle.

See all problems of the 2024 Jeep Wrangler 🔎.

I want to preface by saying I love my Jeep and I baby it. It only has 13k miles on it (mostly highway) and I have never taken it offroad. However, I paid a ton of money for a vehicle that, not only has lost more than half it's value in 2 years, but is also not reliable or safe. A 70k value vehicle that is only worth less than 30k now. I have several ongoing issues and they have happened multiple times. The 68c and 78c recalls caused so many issues with performance, safety and reliability of my Jeep. Jeep misrepresented the number of affected vehicles. I purchased my Jeep based on the claimed reliability, good fuel economy (for a Jeep) and the low end torque and peppy ride it used to have. Following the 68c and 78c recalls, it no longer responds the way it should (and used to) when pressing the gas pedal. Power is greatly reduced and it inhibits my ability to safely merge into traffic and accelerate on the highway. My Jeep abruptly died in the middle of a highway in June while I was accelerating to switch lanes. The Jeep came to a halting stop from 65mph-0mph in a matter of 2-3 seconds and a car behind me almost rear ended me. Jeep advises not to park near the house or charge it. I can't park in the garage so my Jeep also takes a weather beating year round. When I press the brake with force, the Jeep skids and skips forward before stopping. I have had many close calls where I almost rear ended someone at a stop light because the Jeep lurches forward on its own. When braking, it often makes the tires squeal as it's lurching forward in an attempt to stop itself. I bought this vehicle to drive from PA to FL 2x a year. Something I can safely transport my family. I do not trust it anymore so I had to purchase a second vehicle. The Jeep also squeaks at low speeds and the dealer doesn't know what it is. It already leaks water when it rains. 21d recall is upcoming - another fire risk. Vehicle is scheduled to go to dealer on 9/21. Please help - I want what I paid for!.

After a cold start (sitting for a few hours or overnight) if I were to give the vehicle some gas, 15% pressure on the petal, the car bucks violently shifting from 1st to 2nd to the extent of 'chirping' the tires. This happens about 50% of all starts, the severity varies from slight (like a small bump in the road) to violent (chirping the tires \ breaking suddenly) it's been reported several times to the dealer but they cannot replicate the issue.

Was difficult to start and check engine was immediately on after I got it started. Was running sluggish and went into turtle mode while driving it to the dealership.

68c recall software update has caused some form of loss of power, doesn’t fully power off, it feels as if it is throttling the electric motor causing the engine to suddenly start and rev high (5-7k rpm) bypassing the warm up time that’s built into the software for the engine. Now on 09/14/2026 (Monday) the vehicle through a dtc code “p0bbe-00” high voltage battery voltage variation. It went into limp mode while attempting to drive up the roll back (flatbed tow truck). Currently awaiting dealer diagnostic.

See all problems of the 2022 Jeep Wrangler 🔎.

When I was coming to a stop at a stoplight, my vehicle started to violently wobble almost having me to loose control. I was unable to slow down when pressing the brakes and almost hit vehicles in front of me. This has happened numerous times and I have had my tires rotated and alignment done just recently.

See all problems of the 2016 Jeep Wrangler 🔎.

The vehicle has a lack of power in electric mode and stalls when the engine turns on to run on gas power. This is causing merging issues or ramping up to speed to enter the highway. When trying to quickly turn or avoid being hit by an oncoming traffic when you floor the accelerator, it lags and doesn’t engage power to quickly move out of the way. You have to be in gas mode for a quick response. This happens all the time.

My vehicles check engine light came on in the morning when starting the vehicle. It was a solid check engine light not flashing. I proceede to drive the vehicle and while pressing the accelerator the vehicle does not move. The engine done not connect immediatly, this is a hybrid vehicle so it attempts to use both the electrical and gas motors. The engin begins to rev very high and then after somewhere between 5-10 secounds of no power the vechicle jumps forward with the gas engine connecting. I attempt to put the vehicle into gas only mode, but this also does not work as this setting is turned off along with the electrical only mode. Other interior electronics are not working either. When attempting to drive to my local auto parts store to find out the codes for the check engine the vehicle shut off the gas engine preventing the vehicle from accelerating. Then seemingly randomly the engine will kick on and lurch the vehicle forward and then stop and turn off the gas engine again. The safty of myself and other are at risk because of the uncontrolable acceleration or loss of power randomly while driving. The problem has now been reproducable for multiple days. I have reported it to my dealership bloomington chrystler, Jeep, Dodge, ram. And was told they do not have any appointments available and I should wait and should be safe to continue driving. Upon getting the codes from the auto parts store obd2 scanner I received 4 counts of the p0bee code and 1 count of the p1abc code. I informed my dealership of this and they told me that I should continue to drive it until my appointment and that they can assess it then. In the mean time I have lost power in the middle of intersections while attempting to drive through. I have lurched forward into crosswalks with pedestrians attempting to cross the street at stop signs and have lost power on streets when slowing down causing the vehicle to be unable to restart until coming to a complete stop and restarting.

See all problems of the 2023 Jeep Wrangler 🔎.

My vehicle is currently in the shop getting the high voltage battery replaced for the second time due to a code showing battery voltage variation as well as getting the latest 21d recall completed. The Jeep currently has about 90,000 miles and has received all other recalls. The Jeep no longer functions or performs like it did when I took ownership in February of 2022. It routinely loses power when trying to accelerate onto highways or into traffic lanes or up hills. You can push the pedal down and there is a noticeable delay of several seconds before the vehicle starts to accelerate. The car no longer will stay in selected "electric mode" and will instead kick the engine on at random times or take the vehicle out of "electric" and into "hybrid". When at slow speeds (under 15mph) in traffic the Jeep lurches and slows, unable to maintain a constant speed. Also I have no way of proving that the overall power has been reduced through programming but the acceleration and advertised 375hp/470lb-ft does not seem to have the same feeling that it once did when first purchasing this vehicle. I believe there is a dangerous ongoing safety issue possibly with the programming, as well as the hv batteries. There were no warning lights coming on during the course of the last several months until I had a cel for battery voltage variation and then it was taken to the dealership on the same day. There has been no communication with Jeep/stellantis other than them issuing an unlimited mileage warranty on the hv battery. They seem to be replacing it with the same design, and therefore not addressing the issue only putting a band aid on the problem.

Driving the vehicle and it had uncontrolled acceleration. The wipers went on and multiple lights went on, engine, brakes to name a few. The brake peddle did work. Picture below was after incident and not all the lights.

On August 26, 2026, my 2024 Jeep Wrangler 4xe, with approximately 32,000 miles, experienced a sudden loss of power while my family and I were driving. The vehicle lost power in an intersection, creating a serious safety hazard with surrounding traffic. We were stranded until help arrived, and the vehicle had to be towed because it would not restart. Before the loss of power, the a/c stopped blowing cold air. The check-engine light came on, dashboard components and warning indicators began flashing, the battery warning light appeared, and a “service charging system” warning was displayed. This was not simply an inconvenience. The sudden loss of power left us unable to move the vehicle in an intersection and created a significant risk of being struck by another vehicle, potentially causing serious injury or death. I am a military veteran, and this incident caused a severe stress and trauma response because I believed my family's safety and my life were in danger. I am requesting that NHTSA investigate whether this incident is related to a safety defect involving the charging system, electrical system, hybrid propulsion system, battery system, power electronics, software, or another component capable of causing sudden loss of motive power. I understand NHTSA has previously investigated loss of motive power involving Jeep Wrangler 4xe vehicles. I am reporting this incident so it can be included in NHTSA's safety data and evaluated for a possible broader safety defect. I can provide the VIN, towing records, photographs/videos of the warnings, diagnostic trouble codes, dealership findings, and repair records. I respectfully request that NHTSA document and investigate this safety complaint and determine whether further action or a safety recall is warranted.

Recall 19a was a full clutch assembly replacement on January 2024 at 60,000 miles. I purchased the vehicle in January 2025 with 64,000 miles. I have owned the Jeep for 1 year and 8 months. I now have 78,000 miles. Service transmission light comes and goes if the vehicle cools down the light goes off and drives normal. When the service transmission light is on the clutch is overheated and slips I can not move the vehicle out of 1st gear. I drove it to a dealer and they state I have a bad clutch it is overheating. I do not believe I should pay for a clutch after a brand new clutch kit was installed 17,000 miles ago.

See all problems of the 2018 Jeep Wrangler 🔎.

While traveling at highway speed on the freeway, the vehicle experienced a sudden and complete loss of motive power/engine shutdown without prior warning. The instrument cluster immediately displayed a vehicle graphic outlined with red lines alongside an alert message instructing to shift the vehicle into park and turn the engine off. > the sudden loss of propulsion in live freeway traffic created an immediate safety hazard and collision risk while attempting to navigate across active lanes to the shoulder. > the vehicle previously had its high-voltage traction battery replaced approximately one year ago under warranty. The vehicle has been taken to an authorized dealership for diagnostic scanning and triage. Dealership said they can do a software update… that’s not okay.

When driving the vehicle down the highway it just randomly hard shifted out of know where almost causing us to be rear-ended. The dash then said service transmission continue in drive do not shift or turn engine off until you reach a desired location. You may not be able to shift again until services. It then limited power to the vehicle. It was show codes u1003, u0101, and u0402 multiple times. The vehicle was taking to a dealer where it was "parked" only it wouldn't go into park. We had to put the e-brake up holding it in place at the dealer so it wouldn't roll. Then when attempting to shut the vehicle off it only stopped the engine from running. It stayed in acc mode all night until the dealer could mess with it the next day. The dealer is now saying it's just a dead battery. This is unsafe and could have ended very badly just for a dead battery that showed no signs of issues before hand. For a vehicle that on has approximately 57k miles and is 4 years old this is horrible.

After 68c recall completed, there is a noticeable reduced power and sudden engine (ice) starts when it shouldn't be needed. It takes seconds for the vehicle to pickup speed when needed such as when merging lanes which causes a high risk for an accident due to this delay in response. This vehicle is not running as intended, it seems the threshold has been reduced on purpose which is not why I purchased this vehicle to begin with. I need this vehicle to operate as it once used to. Since there has not been a code produced dealer is not able to help. This is not a one off I know other consumers are running into the same situation something needs to be done to resolve the root cause of the problem and not mask it while changing the vehicles original specifications in terms of performance.

Vehicle & incident: 2019 Jeep Wrangler jl 2. 0l turbo. While climbing an extended grade on hwy 87, vehicle experienced a sudden sluggish throttle anomaly and rapid coolant temperature spike from ~215f to 255f under load. Vehicle was pulled off and shut down within ~20 seconds. Suspected failure mode & underhood fire: upon opening the hood, pressurized coolant had sprayed across the engine bay from a split in the smaller rubber hose branch of the engine coolant outlet assembly (mopar pn 68280797ac). The hose split longitudinally ~13mm with the center ~32mm from the hose end. The vehicle is equipped with a baja designs t-fitting to replace 68280784a the hot, pressurized coolant sprayed directly onto the exposed, center section of the turbocharger between the compressor and turbine sections and on the turbine section itself. The coolant is suspected to have flash-ignited on contact with the turbo, creating an active under hood fire that began spreading to the hood insulation liner. The fire was successfully doused roadside with water, preventing a total vehicle burn-down. No other fuel sources were noted and the lines to the turbocharger were intact and did not show evidence of a leak. Safety concern / hazard for NHTSA: 1. Fire hazard: pressurized factory coolant hoses and plastic junctions on the 2. 0t gmet4 are routed in close proximity to the unshielded turbine housing. A hose rupture under normal grade-climbing thermal loads results in high-pressure atomized coolant hitting an ignition source well above its auto-ignition point. 2. Component degradation: rubber lines near the engine outlet appear susceptible to heat-fatigue failure under high ambient/high load conditions, posing a sudden fire hazard at highway speeds. Repair: roadside trim/re-clamp of the split hose allowed temporary transit. Replacing full hose assembly (68280797ac), upgrading radiator lines, and performing a full oat coolant flush/vacuum refill. No oil contamination was noted after the incident.

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While driving my vehicle, I have noticed a significant decrease in power and a corresponding slowdown, particularly in traffic conditions. This has resulted in a near-miss collision with another vehicle in the rear. Furthermore, attempting to accelerate the vehicle has proven futile. Ps. The dealer where I brought the vehicle is kinda giving me a hard time & I fear for my family safety. Honestly I dont feel like the dealer was being completly honest.

The Wrangler 4xe after the latest recall has had issues with power, switching from driving with all electric to driving with the engine running. Have had several instances of very laggy pedal response (even at highway speeds) which could cause a safety issue or accident.

2021 Jeep Wrangler 4xe unlimited rubicon. Death wobble steering stabilizer has been replaced. 4 alignments in a week . Was told that it was my tires nope not the case . I can’t not drive my Jeep at all . Now the transfer case is leaking the track bar that I told the mechanics it needed to be replaced . The mechanic at john jones told me not to bring it back because I was not a mechanic to find someone else . Ive had it sense oct2025 and put not even a thousand miles on it . Lemon laws do exist Jeep needs to make it write. I’ve almost went into on coming traffic 3 times in the last week . The 4xe needs recalled before someone gets killed or kills someone . .

Death wobble.

When using electric mode, repeatedly and consistently, when I try to accelerate (for example to get onto a highway) despite having the acceleration fully depressed, the car does not accelerate. After some time, the gas powered engine will rev, the rpm will shoot up and then the car will start to accelerate. If I slow down the electric engine will take back over, but then if I try to accelerate again the same thing will occur. I have videos of the dashboard confirming electric mode, delay to accelerate and eventual activation of the gas motor and rpms. This same issue was noted by Jeep technicians after the fix for a previous recall on the battery. This is dangerous, if I am not able to accelerate I can not safely drive change lanes, go onto highways, or avoid danger. It has been occurring, but my first video is from Feb 2026, and most recently July 2026.

Vehicle has recurring failure of the uconnect infotainment system and underlying telematics box module (tbm). Diagnostic code b1560-13 (cellular antenna 1: circuit open or short to battery) has been documented on two separate dealer visits. On the most recent occurrence, the head unit displayed an android recovery boot loop screen preventing normal system operation. The vehicle is subject to open safety recall a7c / NHTSA 25v-710, which the manufacturer has classified as a loss-of-drive-power defect caused by incomplete communication between the tbm and hybrid control processor (hcp). Safety risk: per the manufacturer's own recall description, the hcp may reset while driving, causing loss of motive power without warning. This creates a crash risk for the driver, passengers, and surrounding vehicles. The uconnect failures appear to be a symptom of the same tbm communication defect. First reported to dealer may 2025 at approximately 8,687 miles (ro docs917129). Dealer performed tbm2 reset per star bulletin s228a000005 and cleared codes. Same defect returned. Reported again June 2026 at approximately 24,969 miles (ro docs935140). Dealer documented the exact same code b1560-13, referenced the same star bulletin, and stated in writing: "the remedy for this condition is not currently available. " dealer reseated a connector as an interim measure. Failure has since recurred with the android recovery boot loop. Warning symptoms prior to failure: intermittent "uconnect box see dealer" service messages on the dashboard display, followed by system reboots. Component is available for inspection. Vehicle has been inspected by an authorized Jeep/Chrysler dealer on two occasions. No independent inspection has been performed. No police or insurance involvement — no crash has occurred yet.

While driving on the highway, the check engine light illuminated. Approximately 5 to 10 minutes later, the battery warning light came on. Upon exiting the highway and coming to a stop at an intersection, the automatic engine start/stop system engaged and shut down the engine. When attempting to safely proceed, the vehicle suffered a complete electrical failure due to the 48v mild-hybrid etorque system failing to restart the engine. The vehicle refused to crank, would not shift, and became entirely disabled and stranded in the middle of a live intersection, creating an extreme safety and collision hazard. The vehicle was towed to an authorized dealership, where technicians officially confirmed the failure. The dealer diagnosed the root cause as an internal electrical failure of the motor generator unit (mgu / belt-driven hybrid starter generator assembly), which completely disabled the vehicle's charging and hybrid restart capabilities. The failed component is available for inspection.

See all problems of the 2020 Jeep Wrangler 🔎.

After the 68c recall the power of the electric drive is limited. Frequent power loss occurs on highway driving during acceleration (merging onto highway or passing other cars). Despite the battery being charged up to 50% there is only 25% power available. The car is a plug in hybrid vehicle. The internal combustion engine starts in these cases with several seconds delay. During that time the car does not accelerate sufficiently to safely merge onto a highway or pass other cars. The power loss happens without warning during critical drive situations like merging onto a highway or passing other cars. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platforms as a consequence of the 68c recall that affects 350 000 Jeep Wrangler 4xe and grand cherokee 4xe. Jeep does not respond to customer complaints or requests for clarification.

While driving from [xxx] to [xxx], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [xxx], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or accelerate. The engine remained running, but the vehicle appeared to enter reduced-power or limp mode. I pulled over, shut the vehicle off, and restarted it. Normal throttle operation temporarily returned. The check-engine light and “stop/start not available” warning remained illuminated. After approximately three hours of otherwise normal driving, I activated cruise control again. The same condition immediately returned: cruise disengaged, the transmission downshifted, throttle response was lost, and the vehicle rapidly decelerated. Restarting again restored normal operation. This unexpected loss of propulsion created a serious collision risk because the vehicle abruptly slowed in moving highway traffic without allowing me to accelerate out of danger. The problem appears directly associated with cruise-control activation, although the exact mechanical or electronic cause is unknown. The vehicle has approximately 40,300 miles, was purchased as Jeep certified pre-owned, and had a new oem battery installed by an authorized Jeep dealership shortly after purchase. I am requesting that NHTSA investigate similar reports involving sudden throttle loss, abrupt downshifting, reduced-power operation, or loss of propulsion at highway speeds. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving in electric mode this morning, my Jeep experienced a loss of motive power in traffic. When the power loss occurred, I pressed the accelerator, and nothing happened. Moments later, I got a warning telling me electric mode unavailable. Then, a couple moments later again, the gasoline engine started and the vehicle surged ahead nearly causing a collision. Since the 68c recall was performed the vehicle randomly and unexpectedly experiences this phenomenon. The vehicle was previously left at the dealer to repair this defect. No repair was made. The dealer stated that it drives normal but also stated that power loss is now forced by software after the 68c recall software update and it is now normal to lose electrical motive power in order to keep the battery from getting hot. The danger is that this happens unexpectedly in the past, and happened unexpectedly again, causing traffic around me to take action. It is important to note that this phenomenon occurred today and generally occurs usually below 45-50% hybrid battery charge.

My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.

On Friday, July 10 at about 5 pm I was parking in front of one of my favorite restaurants in my new Jeep Wrangler. When shifting going to complete. The park job the gear shift locked the engine began revving and the vehicle lurched forward. I applied the brakes got push back the tevving increased the vehicle lurched forward again. I re applied the brakes the revving increased the shift was locked and I lurched forward impacting the rear of the car in front of me parked. The throttle then released I was able to shift to park the revving stopped.

The anti-lock brake system (abs) control module on my 2015 Jeep Wrangler unlimited failed, resulting in a c2200 internal abs module fault. The failure disables the abs, electronic stability control, and traction control safety systems. The failed component is available for inspection upon request. The initial symptoms were abs, traction control, and stability control warning lights appearing intermittently. The issue was later confirmed through diagnostic scanning to be an internal abs control module failure. As the condition progressed, the vehicle lost the speedometer signal and began experiencing abnormal automatic transmission behavior, including delayed shifting, holding gears longer than normal, and higher than expected engine rpms. This appears to be related to the vehicle losing accurate speed information from the failed abs system. The vehicle was inspected and diagnosed with the c2200 abs module fault. The required oem replacement abs module is reportedly unavailable through normal parts channels and has been on extended backorder, leaving owners with limited repair options and significant repair costs. This failure presents a safety concern because critical driver assistance systems, including abs and electronic stability control, are disabled. In addition, the loss of vehicle speed information can affect transmission operation and normal vehicle drivability. The problem appears to be a known failure affecting other vehicles of this generation, and replacement parts are difficult or impossible to obtain through standard repair channels.

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After recall 68c (NHTSA 25v-741), a software-only update applied after my high-voltage battery passed physical inspection, my 2024 Jeep Wrangler 4xe began severely limiting battery discharge power during normal driving. This was not present before the update. The vehicle limits high-voltage battery output during sustained load, such as climbing grades and highway merging, at states of charge as high as 75% or more, worsening as charge drops toward 50% and below. The limiting persists after the load is removed, continuing on flat ground and even while descending, showing it is held by control software rather than being a momentary response to demand. This is a safety concern because the power loss occurs without warning during the exact maneuvers that require power: accelerating up grades and merging into highway traffic. A sudden, sustained reduction in propulsion power while merging or climbing risks being unable to accelerate out of a hazard or keep pace with traffic. I captured obd-ii data from the battery control module during these events. The cooling system works correctly (coolant chilled about 25f below its starting temperature), yet available discharge power still dropped about 16% over 25 minutes, and one cell location stayed hot while the rest of the pack cooled. This indicates the software is derating the battery due to a single degraded cell (identified by the module as cell 73) that the recall's own pass/fail inspection did not detect. Running the a/c gave only brief, partial recovery before the limit re-engaged. The remedy appears to mask rather than correct a battery cell defect, creating an unpredictable propulsion-power-loss condition that did not exist before. I request NHTSA review whether the 68c remedy is adequate and whether affected vehicles need battery inspection or replacement rather than a software derate.

On xxx at approximately 1000am, [xxx] was driving the Jeep on [xxx] at a speed of 72mph. The vehicle was in e-save mode and had 16 miles of battery life remaining. [xxx] switched over to electric mode and slowly began to lose speed. She put the accelerator all the way to the floor, but the gas motor did not activate. The Jeep dropped slowly down to 62mph where it leveled off. Shortly thereafter she exited the highway, so she was able to come off the accelerator. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On xxx at approximately 1002am, [xxx] was on the exit ramp from [xxx] northbound to [xxx]. At the end of the ramp, she stopped and tried to make a left turn onto [xxx] northbound. The vehicle was still in electric mode (plenty of battery life remaining). The Jeep crawled through the intersection, with the accelerator all the way to the floor. [xxx] feared that she would be struck by oncoming traffic. The gas motor did not activate until sometime after she cleared the intersection. At that point there was a message on the dashboard "electric mode unavailable". The Jeep switched itself to hybrid mode. For the next two miles the Jeep ran utilizing the gasoline engine. The Jeep traveled erratically. It would slightly speed up and then slightly slow down. It was unable to maintain a constant speed. After two miles [xxx] stopped at a red light. The gasoline motor shut off. When the light turned green, she was able to easily travel the next mile home utilizing battery power only. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am submitting this complaint regarding a critical electrical issue and potential safety hazard that occurred immediately after the 68c safety recall software update was performed. Since the 68c recall completion, my vehicle has experienced significant overnight high voltage (hv) battery drain, losing approximately 10% of its state of charge while parked and powered off. I have returned the vehicle to the dealership three times for diagnostic testing. On the most recent visit, the dealership, working with Jeep engineers, claimed that the radio system fails to sleep, causing a continuous power draw from the battery. However, the dealership and Jeep engineer attributed this failure to a dash cam plugged into the factory 12v auxiliary power outlet (cigarette lighter socket). I believe this diagnosis is technically flawed and incorrect: the factory 12v outlet is off when the vehicle is powered down, meaning no current is drawn by the accessory once parked. The dash cam has been in continuous use since I purchased the vehicle without any issues; this battery drain issue began exclusively after the 68c software update. Blaming standard user accessories for the infotainment system's failure to enter sleep is unacceptable and ignores a likely software bug introduced by the 68c update. If the vehicle's electrical control modules fail to power down properly overnight, it poses unpredictable electrical and thermal risks. I escalated this issue to an fca case manager, who upheld the engineer's assessment without addressing the underlying software defect. Fca has failed to perform due diligence in resolving this issue.

The contact owns a 2015 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate into a higher gear and went into limp mode. The abs warning light was illuminated on the instrument panel and was also illuminated prior to the failure. The vehicle was driven back to the residence. A few days later, the vehicle operated normally, but the failure recurred after being driven several times. The vehicle was then taken to a dealer, where a technician diagnosed the vehicle's abs module failure. The contact was informed that the abs module needed to be replaced. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 81,000.