Anti-theft Controller Problems of Kia Motor Optima

The contact owns a 2004 kia Optima. The contact stated that the vehicle locked and unlocked without using the keys, and the alarm activated on its own. The failure prevented the driver from entering or exiting the vehicle. The vehicle was taken to the dealer where it was diagnosed that the anti-theft system failed. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was not available.

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I called kia roadside assistance when locked my keys in the truck of my 2008 kia Optima accidently. When he used his instrument to open the driver's door, the anti-theft alarm sounded. He waited until it stopped and attempted to open the trunk with the release but it would not operate due to the car shuuting down. When I got in the vehicle and closed the door it locked again and I was not able to get out. I was literally trapped inside my car. There is no way to access the trunk from the inside. You can only fold the back seat down by using a release found only inside of the trunk. If I had been alone or the driver had left, I would have been trapped inside of my vehicle with no means of exit. The anti-theft devicce may protect the car from being stolen but it sure does nothing to protect the consumer. What would have happened if I had a baby inside with me or it was 100 degrees outside and I could not unlock the doors to get out? I contacted the dealership where I purchased the car and was promptly told that it was really my fault for locking my keys in the trunk in the first place. The also explained that the 'no access to the trunk from the inside' is to protect against thieves breaking into my car and entering the trunk through the backseat and steal something such as my suitcase. Well, I think it would be easier to replace a suitcase than my life or the life of a child. Needless to say, I definitely don't feel safe driving this car!.

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Locking system failure causing all doors to lock on the vehicle with no means to get out of the vehicle. Can not get out by the windows and the motor will not shut down for quit some time. We believe it also triggered or malfunctioned the anti-theft causing it to ingage which would prevent you exiting the vehicle as well.

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While driving 40-50 mph door locks engaged numerous times, then vehicle stalled. Vehicle has been at dealer since then. Safety theft protection lock system needed to be replaced, and was on backorder, according to dealer. Please add further comments.

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