Headlights Problems of Kia Motor Sorento - part 1

Kia Motor Sorento owners have reported 258 problems related to headlights (under the exterior lighting category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Sorento based on all problems reported for the Sorento.

1 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 09/16/2024

 the contact owns a 2014 kia Sorento. The contact stated that while parked she noticed the headlights were blown and the connector to the headlights detached. No warning lights were illuminated. The vehicle was driven to dealer where it was diagnosed for hecu fuse needed to be replaced. The vehicle was repaired for the hecu fuse on October 8th 2024. The manufacturer was not notified of the failure. The failure mileage was unknown.

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2 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 08/15/2024

The contact owns a 2014 kia Sorento. The contact stated while driving 55 mph, the headlights failed to function properly. The contact stated that the check engine warning light was also illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 174,000.

3 Headlights problem of the 2017 Kia Motor Sorento

Failure Date: 07/17/2024

The contact owns a 2017 kia Sorento. The contact stated while driving at an undisclosed speed, an audible message indicated that there was engine failure, and the infotainment screen displayed the option to send an engine failure report. The vehicle then shuddered and made an abnormal sound. The contact turned off and restarted the vehicle, but the abnormal sound persisted. The vehicle was shaking, and the contact detected an abnormal odor inside the vehicle. The contact parked and turned off the vehicle. Additionally, the headlights failed to illuminate while driving at night. The vehicle was towed to the dealer, where it was diagnosed with multiple cylinders misfire. The dealer determined that the spark plugs and headlights needed to be replaced, as well as an induction cleaning and oil change. The dealer replaced the spark plugs and headlights but discovered that the fuel pump was leaking fuel into the engine. The contact was informed that the fuel pump needed to be replaced. The contact declined to have the induction cleaning, the oil changed, or the fuel pump replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 18v907000 (fuel system, gasoline) and technical service bulletin: 073 (ball joint replacement); however, the VIN was not included in the recall and the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000.

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4 Headlights problem of the 2017 Kia Motor Sorento

Failure Date: 07/01/2024

The contact owns a 2017 kia Sorento. The contact stated while driving 55 mph at night, the headlights briefly became inoperable. After several attempts at turning the switch off and on, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 96,000.

5 Headlights problem of the 2011 Kia Motor Sorento

Failure Date: 09/01/2022

What component or system failed or malfunctioned, and is it available for inspection upon request? headlights how was your safety or the safety of others put at risk? the lights randomly shut off while driving at night. Has the problem been reproduced or confirmed by a dealer or independent service center? no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no started a while ago. Haven’t driving it since fall.

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6 Headlights problem of the 2015 Kia Motor Sorento

Failure Date: 09/01/2022

The contact owns a 2015 kia Sorento. The contact stated that while driving at night at various speeds, the headlights were very dim. The contact stated that the viewing distance was short. The contact used the high-beam headlights to see the road clearly. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the headlight bulbs needed to be replaced. The vehicle was repaired but the failure persisted. The contact called the local dealer and was informed the chrome reflectors might not be aligned. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,553.

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7 Headlights problem of the 2019 Kia Motor Sorento

Failure Date: 08/21/2022

The contact owns a 2019 kia Sorento. The contact stated that the front passenger side headlamp failed. The vehicle was taken to carmax where the headlamp was replaced however, the front driver's side headlamp failed. No warning lights illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The failure mileage was approximately 80,000.

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8 Headlights problem of the 2012 Kia Motor Sorento

Failure Date: 08/02/2022

The contact owns a 2012 kia Sorento. The contact stated that the front headlights had begun to flicker and then would turn off while driving at night. The contact stated that the failure had started as an intermittent failure, however, the low beam setting had failed and no longer worked. The contact only had high beams. The contact stated no warning light was illuminated. The contact had opened the hood during daylight and saw that the headlight wiring harness and connectors had melted on the driver's side. The contact stated that she could touch the passenger side lamp harness and the light would work. However, if she attempted to tighten the harness connection the light would not work. The contact had taken the vehicle to a local dealer where it was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 133,000.

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9 Headlights problem of the 2013 Kia Motor Sorento

Failure Date: 04/30/2022

The contact owns a 2013 kia Sorento. The contact stated when started the vehicle, the front driver's side headlight was inoperative. There were no warning lights. The vehicle was not diagnosed, and neither was it repaired. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.

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10 Headlights problem of the 2011 Kia Motor Sorento

Failure Date: 03/01/2022

The contact owns a 2011 kia Sorento. The contact stated that while driving at an undisclosed speed at night, after applying the turn signals, the headlights and instrument panel lights became inoperable. The contact related the failure to the electrical system; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

11 Headlights problem of the 2019 Kia Motor Sorento

Failure Date: 12/06/2021

This is ongoing condition from delivery of vehicle. Based on car complaints already filed on car complaints. Com we believe kia knows about this problem. There is some sort of relationship of night driving and low beam headlights that causes very dark shadow on windshield that abstructs driver vision. We further assert that knowing this kia willfully adjusts headlights too high to try to conceal problem. (dealer said they were set 8" too high. But when adjusted to factory settings the problem got worse. Case number entered with kia. Now in escalation mode . . . However we live on top of a mountain with 3000 foot drops if our vision is obstructed and we miss edge of road. The headlights were adjusted back to the higher setting but we feel that will blind on coming cars still another safety danger. Kia must fix this problem. I have photos to show this limited vision night driving low beam rural road safety prob lem.

12 Headlights problem of the 2017 Kia Motor Sorento

Failure Date: 10/13/2021

Headlamp multifunction switch set to "auto", while using the turn signal (either direction) the headlights will suddenly turn off. . . While driving at night this is extremely dangerous and disorienting. . . Almost caused an accident. To correct this, I had to jiggle the switch or turn it to manual on.

13 Headlights problem of the 2017 Kia Motor Sorento

Failure Date: 08/15/2021

Daytime driving lights turn on after vehicle completely off, hours later and can drain the battery if not caught in time. Also while driving at night, lights go completely off by themselves and have to manually try to turn on, very dangerous and someone is going to die if not recalled.

14 Headlights problem of the 2012 Kia Motor Sorento

Failure Date: 07/23/2021

The contact owns a 2012 kia Sorento. The contact noticed that the driver’s side headlamp failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring had melted, and the headlamp socket needed to be replaced. The vehicle was repaired however, a couple of months later the failure recurred on the passenger’s side. The vehicle was taken back to the mechanic where it was diagnosed the wiring melted and the passenger’s side headlamp socket needed to be replaced. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 147,000.

15 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 07/01/2021

Low beam head lights stop working . Bulb needs replacement every few months.

16 Headlights problem of the 2011 Kia Motor Sorento

Failure Date: 04/15/2021

The contact owns a 2011 kia Sorento. The contact stated while driving at night at an undisclosed speed, the contact noticed while making a slight turn, the driver’s and passenger’s side headlights stopped functioning as designed. The failure also occurred while using the turn signals. The contact had to manually activate the headlights after the failure. The vehicle was taken to an independent mechanic to be diagnosed however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

17 Headlights problem of the 2015 Kia Motor Sorento

Failure Date: 04/07/2021

After replacing bulbs, headlights, especially low beams, are dangerously low. Very low visibility at night and even more difficult to see when there is oncoming traffic and when it is raining. This morning on my way into work it was raining and almost missed a curve in the road due to low visibility. I slowed to make the curve and hit a patch of water (again, because of the low visibility I did not see) and hydroplaned almost hitting a vehicle coming from the opposite direction. Fortunately I did not overcorrect and regained control before a collision took place. There have been several other times when I could not see the turn coming up or entrances to exit ramps on the highway. My hope was that changing the bulbs would help, but even with getting the brightest bulbs at the auto part store, the lights are still just as dim. In doing research, I am finding that this is a comin issue with these vehicles.

18 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 03/09/2021

On a number of occasions, both headlights on my 2014 kia Sorento have gone out at the same time. Usually if I open the headlight housing and twist the light plug this will cause the light to work. But other times one of the two lights will be burnt out. The issue is both lights go out at the same time. I have brought it to the attention of my local dealership but they could find nothing wrong.

19 Headlights problem of the 2019 Kia Motor Sorento

Failure Date: 02/15/2021

Headlights causing moving shadows, blind areas, phantom objects. Unsafe because visibility is reduced, compromised. Dangerous to operators and passengers. Has a high probability of causing an accident.

20 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 02/14/2021

Keep having to replace headlight bulbs and now headlights don't work at all ! had to drive home at night with only parking lights in FL keys, very terrifying and not safe at all. Prior to the lights not working I would have to replace a bulb at least every 3 months, got pulled over once by the police because a headlight was out and I didn't know it was out. I had just replaced it!.

21 Headlights problem of the 2011 Kia Motor Sorento

Failure Date: 02/08/2021

My headlights keep going out. A few weeks ago, I left for work at 5am, traveling on an unlit road when my headlights completely flicker off. I had to wait until daylight to get to work. When I got back in after my shift, the headlights worked again. A few days later, the passenger side headlight went out. I replaced it. A few days later, it went out again. My husband checked it and found the part that the bulb goes in was melted. Nothing seems to work, changed bulbs multiple times, tried ceramic parts, even rewired it. Mechanics tell me it's an electrical issue, but then they can't find the problem when they look at my car. I've since found out that this is a common problem with the kia Sorento. This is a major safety issue for anyone traveling at night. Why isn't this a recall issue?.

22 Headlights problem of the 2013 Kia Motor Sorento

Failure Date: 02/06/2021

Was driving home on icy snow covered roads with three children in my vehicle when all of a sudden my passenger low beam light went out making it difficult to see the road. On too of the snow and ice mixture I was also traveling through an area of construction so all the street lights were out and having only one headlight made it difficult and scary to navigate the road and all the construction comes. I drove the rest of the way home with my high beams on and the next day immediately bought a replacement bulb. Which was a waste of money. . . . . Because the bulb is not the issue. Being a single mom of 3 I do not have money to be wasting and now I'm not only out the money for the bulb but I still have to passenger side low beam making it unsafe for me to drive at night and I cannot afford a ticket for driving everywhere with my high beams on. From reading all these complaints it sounds like the whole assembly needs replaced which is expensive and also not something I will be able to afford anytime soon. I just bought this vehicle used a couple months ago and I have loved it up until now. I wish that kia would issue a recall and fix what is obviously a manufacturers mishap.

23 Headlights problem of the 2015 Kia Motor Sorento

Failure Date: 01/28/2021

Car was driven a night and headlight were terrible. Vaguely lights a a road sign on a dark street at 100 yards. Both bulbs have been recently replaced. Seems to be very common with these cars. Contacted kia and got no help other than take to dealer and pay service fee. Others have received no help. Usual are told it is just the way these lights are. These light will not light a closed garage at night.

24 Headlights problem of the 2013 Kia Motor Sorento

Failure Date: 01/20/2021

On Dec 31 2020 I replaced both headlight bulbs due to the passenger bulb being out. On approximately Jan 20th 2021, bulb was not on (driver's side was on). Pulled bulb and put it back in, making sure it was securely seated. Turned on lights, bulb came back on. The next day, noticed bulb was out again (driver's side still working). Bought a new bulb, replaced other bulb which is less than 3 weeks old. On approximately Jan 30th, noticed bulb was out again (driver's side still working). Vehicle has never been in an accident, nor has the headlight assembly been replaced, only the bulb. On Jan 31 I pulled existing bulb, snapped back into place, turned vehicle back on. Bulb which appeared to not be working, turned on. Pulled bulb and put in the previous bulb (bought Dec 31 2020) back in, snapped in place, turned vehicle on, and bulb worked. This would seem to indicate a problem with either the headlamp assembly, or the "pigtail" for the low beam bulb.

25 Headlights problem of the 2017 Kia Motor Sorento

Failure Date: 12/19/2020

Headlights initially were just flickering on occasion now headlights are turning off while driving. Sometimes they go back on and sometimes they don�t. Warning ⚠️ comes on and dash display also indicates a headlamp issue. Sometimes turning them on and off helps. Been gradually getting worse. Now all lights will not turn on including brights. Horn also not working. Has happened multiple times at night on busy city streets.

26 Headlights problem of the 2012 Kia Motor Sorento

Failure Date: 12/06/2020

Went to check my headlight bulb as my headlight stopped working again after just replacing the bulb a few weeks ago. What I found is that the connector to the bulb was completely melted.

27 Headlights problem of the 2015 Kia Motor Sorento

Failure Date: 12/05/2020

Took my car to the mechanic for a second opinion regarding low beam lights shutting off when I turn on the high beams. This occurred frequently when using high beams. Also, my headlights (low beams) consistently burnt out. Had to install 2-3 new bulbs in each headlight (within 1 yr. ). Mechanic said problem is more than just the lights, the knock sensor was bad and needed more work than what they were willing to do and recommended me going back to kia. Driving home from my mechanic, I was on the surface streets to get on the freeway, a knocking noise occurred when accelerating, sounded like it was going to throw a rod, which led me to check the oil. My oil changes are completed on schedule and was not due for another oil change for 3,000 miles. The oil was bone dry. I put in 4 quarts of oil and drove on surface streets, back to my mechanic. Mechanic said it is about to throw a rod and that I needed to drive it slowly and get it to kia. As I drove the car home on the freeway, I was in the number one lane, passing a semi-truck in the number two lane, car started shaking, all the lights started blinking, the orange steering wheel warning light went on and the entire car completely shut down. I had to coast to the shoulder on the freeway. I had no hazards or blinkers. Tow truck arrived and checked my oil, he said there were metal shavings and barely any oil. Towed the car back to the mechanic and they said I needed a new engine. Had the car towed to my home and it now sits in my driveway. Prior and during all of this, not one time did any warning lights on the dashboard go on (other than the one steering wheel light when the car shut down).

28 Headlights problem of the 2016 Kia Motor Sorento

Failure Date: 12/02/2020

The headlights went out while I was driving on the highway going 70 miles per hour. I was getting ready to brake and turn and was unable to see anything outside of the vehicle. The lights were off for approximately 10 seconds.

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29 Headlights problem of the 2017 Kia Motor Sorento

Failure Date: 11/29/2020

Headlight keep blowing.

30 Headlights problem of the 2012 Kia Motor Sorento

Failure Date: 11/25/2020

Passenger side headlight went out. The clip on the housing that holds the headlight was broken. Replaced it. Light started working then went out again. This time the wires in the housing came loose. Light out again. It doesn't matter if the car is stationary, in motion, it'll work when it wants to. As for the body of the vehicle. . . . Pulled into a car wash to spray it off. Turned around to start and noticed on the driver side mirror a spot of paint missing about the size of a quarter. Down to the primer. The paint is dark cherry pearl. There is no scratch, dent, or anything that caused it.

31 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 11/12/2020

Airbag light came on today while driving on the highway (roughly70mph), will not shut off, vehicle not under recall for airbags at this time. Headlights and taillights randomly come on and off, even with brand new bulbs, have changed bulbs almost monthly in last 3 years. Buttons on steering wheel do not work properly - including cruise control not working, volume button starts voice command, etc.

32 Headlights problem of the 2012 Kia Motor Sorento

Failure Date: 11/09/2020

Headlights intermittently turn off while driving or don't work when you turn the car on and then will randomly start working again. It is usually just one headlight, but did have both go out one night.

33 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 10/25/2020

Low beam headlight bulbs burn out and need to be replace every 3 to 4 months. This issues has occurred while driving on highways like interstate 81 or highway 322 and 11/15 in pennsylvania. They have always burnt out with being stationary in parking lots at all times and season of the year. When one side burns out it can be a month to 4 months before the other side burns out. I purchased the vehicle in early 2019 and since that time I have replace almost 10 or more bulbs since owning the vehicle.

34 Headlights problem of the 2015 Kia Motor Sorento

Failure Date: 10/15/2020

Very dim low beam headlights. Cannot see road.

35 Headlights problem of the 2014 Kia Motor Sorento

Failure Date: 10/11/2020

Hello, problems with the headlights of kia Sorento 2014, these are very dim and in the dark you can see little or nothing and this can cause a big accident on the road.


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