Kia Motor Sorento owners have reported 258 problems related to headlights (under the exterior lighting category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Sorento based on all problems reported for the Sorento.
Headlights (low beams) shut off while driving. Often seem to occur when using signal or afterwards. Lights other times might just go off briefly, or require driver to put high beams on then toggle down to low beams. Occurs often on highway and secondary roads. Many similar reports on internet. There had been a warranty extension for low beam wire harness that may or may not be associated, however any loss of lights due to a known problem is clearly a safety hazard. Kia has a history of minimizing issues that should be safety recalls. Dealership service area continually states they cannot recreate issue, of course they attempt during the day light hours.
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all problems of the 2011 Kia Motor Sorento
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I have noticed that while driving at night, my headlights are extremely, dangerously dim. I have changed the bulbs, and I can still barely see in front of me without clicking on the high beams. What can be done about this issue? I am so terrified to drive at night, I only go five minutes away from my house if necessary. I'm also afraid I will get a traffic citation for driving with high beams on, but sometimes in my area with poor lighting, I have no other choice. I'm driving at night but depending on the car behind me to give me more light, which isn't good. If there's no traffic behind me, I'm definitely forced to put on the high beams.
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all problems of the 2014 Kia Motor Sorento
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The headlights don't shine on anything and it's hard to find your way at night. Speed ​​control does not work. The engine has a different rhythm at 3000 rpm.
Headlights, especially low beam are dangerously dim. I can barely even see them shining on the road when driving at night.
The interior dome light and vanity lights do not work at all. It is not a fuse and not a bulb. The headlights also turn off without warning. I have replaced the bulbs too many times to speak of.
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all problems of the 2013 Kia Motor Sorento
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Left headlight/turn assembly stopped working while driving on highway. Same assembly has been replaced by dealer on two occasions. Replacement light bulbs have not resolved the issue, pointing to issue with entire assembly.
The headlights hi and low are not bright enough to provide for a more safe visible drive.
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all problems of the 2015 Kia Motor Sorento
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Low beam headlight bulbs frequently blow out. Headlight assembly dust caps have been replaced, but the issue remains a problem. We have had to change headlight bulbs more than a dozen times in the last four years. These are the h7 bulbs that fit the standard 2015 Sorento low beam headlight fixture.
Poor visibility from the headlights at night, passengers constantly asking id headlights are on. In addition have to regularly replace headlight bulbs every six months.
My driver's side headlight keeps going out. At first I thought it was the bulb and I changed the bulb but it was still out. I went to my mechanic and they fixed it. While I was driving down the highway going about 55mph the light went out. I took it back and they fixed it again. The light stayed on for a day, then went out while I was again driving about 55mph on the highway. The next morning when I turned them on again it came back on so I thought it was fixed, then while I was on that same highway it went out again and it hasn't come back on.
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all problems of the 2012 Kia Motor Sorento
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In auto mode when driving at night the headlights and dashboard lights turn off without warning.
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all problems of the 2017 Kia Motor Sorento
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Left blinker is fast after replacement and dim. Right headlight replaced and works temporarily if you unplug it abs plug in.
Multiple times, with vehicle in parked, with the lighting settings set to "auto", the headlights have turned "on" by themselves with the car locked and empty more than 4 times that I know of - could have drained battery overnight if I did not catch and cycled lock mechanism. Multiple times, with vehicle in motion, with the lighting settings set to "auto", the headlights have cycled randomly from off to on, and vice versa, and quickly reversing to normal operation again more than 10 times that I have noticed when it should not have happened (by August 2nd 2020), both during daytime and night external lighting conditions, both on roads and highways. Note that when this happened, the lighting level outside did not warrant a change in condition. Probably an electrical defect with the automatic external light level detector. Could cause an accident when headlights turn off by themselves at night while driving on roads or highways. This happens randomly with wide time spacing (10+ days between occurrences). Vehicle has 70800 miles.
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all problems of the 2016 Kia Motor Sorento
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The contact owns a 2011 kia Sorento. The contact stated that while, driving at an undetermined speed at night and making a turn the headlights became inoperable without warning for a few seconds. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 120,000. The VIN was not available.
I have changed the headlights in my 2015 kia sorenta over 6 times. I am the original owner and seldom drive at night because I am elderly. How can I get this problem fixed. Last night we drove from ohio to virginia with dim and no headlights. Again. Time after time, no head lights. And yes I buy the higher priced high quality recommended light bulbs. This is unsat this is a major problem.
Low beam headlights are dangerously dim. They have already been replaced once, I do not believe it is the bulb as iihs has rated these lights on this model as poor as well. While driving on any road without reflectors or overhead lights in the evening it is very hard to see the painted lines. I feel very unsafe on paved country roads, even ones that are straight for miles. Turns feel more dangerous, and this is even a problem on the highway in major cities where no overhead illumination is present on the roadway.
When turning blinker on headlights will flash a few times then turn off very completely so dangerous.
Vehicle headlight polycarbonate plastic blistering, peeling, cracking and other severely deterioration aspects are happening in a fast, exponential manner. Both headlights have continued to progress deteriorating since April, before the 3 year purchase period of the vehicle. We have owned 4 brand new kia vehicles, and none before this one have ever displayed this headlight housing deterioration before. We researched this type of deterioration to see if it was a common issue across kia and other vehicle manufacturers, and we did not find anything displaying anything that our headlights are producing outside of what one would consider normal wear (eventual discoloration). We are concerned for our nighttime driving safety regarding to this apparent manufacturing defect in the quality of the headlight plastic. We are concerned with the nighttime visibility eventually being compromised.
The contact owns a 2015 kia Sorento. The contact stated that while driving at night, the low-beam headlights failed to adequately illuminate the roadway, causing a visibility hazard for the driver. The vehicle was taken to wallace kia located at 3131 se federal hwy, stuart, FL 34994 who was unable to determine the cause of the failure. The dealer recommended that the headlights be upgrade to led lighting. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,000.
My headlights keep blowing out. I have been changing them every 2-4 months for the past year. They suggested I check for recalls and nothing. This could be very dangerous and buying headlights every 2-4 months gets expensive.
My low beam headlight hit a keep burning out prematurely. I bought the vehicle with 47000 miles, and it now has 106000. In not quite 60k miles I have replaced the low beam headlights 7 times. When replacing I have followed the owners manual procedure each time. A quick internet search of various online forums reveals that I am far from the only person experiencing this problem. When I brought the issue up to the service department at my dealer, they refused to acknowledge that there is any issue, and that replacing the lights this many times is just normal wear and tear. I have had multiple occasions where both low beams burned out simultaneously, making it necessary to use high beams just to get to a store and buy replacements. This is a very unsafe condition.
Tl the contact owns a 2017 kia Sorento. The contact stated that while driving at various speeds, the headlamps failed to remain illuminated with the headlamp switch in the auto position. The turn signals were also inoperable. The contact stated that headlight suggested message was displayed on the instrument panel. The contact stated that the headlamps operated as designed with the headlamp switch in the on position. The vehicle was taken to greenway kia west located at (8701 e colonial dr, orlando, FL 32817) to be diagnosed. The contact was informed that the multi-function switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 38,000.
My headlights continue to blow out every few weeks, no matter what kind of bulb I use. Last night while on a very dark and rainy road, both headlights went out forcing me to drive with my hazards with my children in the car. Very dangerous. Apparently, this isn't an isolated incident.
This headlight problem has been ongoing with kia and since I purchased this vehicle in 2016 with 26,000 miles. And I replaced many headlight bulbs then December 2019 went to dealership to get led safety daylight headlight bulb replaced. Was told no bulb for it account it's encased in headlight assembly and to replace would cost over $900 for assembly. And told never seen that light ever go out. Prior to this I already had the other headlight assembly replaced for constant lighting problems. Which the dealership had in stock and that told me kia had a problem. Vehicle now has 72,000 miles on it. I called kia assistance and told them of problem with lights and the free replacement of the other assembly. I was denied the claim even though I told them of all the lighting problems and complaints filed with NHTSA. They were on deaf ears. So here I am filing my complaint and hoping enough pressure is applied to kia that they recall all models with the problem.
The headlights have repeatedly burned out. I would estimate that I have replaced the right side low beam 8-10 times and the left side 3-5 times. It's been roughly a 2:1 ratio. This last time both headlights burned out within an hour of each other at night. Fortunately I keep an extra bulb in the car and I was able to change out one of them so I didn't have to drive home with no headlights at all. This was a potentially dangerous situation. I have researched this and while I don't see a recall I do see that many owners have posted on forums that they're having the same issue. Just as a point of reference my 2014 silverado had the headlights replaced in 2017 after an accident and have I have yet to replace a headlight while driving the chevy approximately the same number of miles as the kia.
My kia Sorento 2013 headlights keep simultaneously going out. I keep having to replace the bulbs and the plastic is always melted. Per my research, there is no recall or no real way to fix it. I was told I need to replace the assembly, which isn't the problem because it is the wiring and I've even read that people keep having to replace the assembly. I cannot afford that and I'm unhappy about it.
Headlights are in automatic and while driving at night/evening they will randomly cut out. 5-10 seconds at a time. Always while moving. This has gotten worse over time. After some research this appears to be the same problem kia issued a recall for on other vehicles 2015-2016 k900 vehicles. There are plenty of online forums stating this issue with other Sorentos in various years.
The low beam bulbs keep burning out in the front headlights. I've replaced them four times in the last year. I took the vehicle to a dealership to see if they could diagnose what was wrong with it. The looked at it and they told me that they found a burnt harness in the lamp assembly and that the whole headlamp assembly would need replaced at an estimated $1100.
While driving at night the headlights will turn off and on usually last 10 to 15 seconds, does this at all speeds and and all roads. Will cause you to loose sight of road on non lit roads. This has happened about 10 times in the last few months.
The low beam headlights are dangerously dim. They also burn out about every 6 months.
Low beam headlights are dangerously dim. On mountain roads in vermont I needed high beams constantly to have reasonable sight distance. On interstate roads the low beams barely light 2-3 car lengths ahead of me.
We have experienced random events where the headlights go out for 5-10 seconds. This makes for a very scary situation for me and my family when driving in the evening and it all gets dark. We notice when the vehicle is in motion, city street or highway, we could be in the car for short amount of time or longer amount of time, warm and cold weather, wet and dry weather, haven't noticed while turning but have on straight roads, dashboard goes dark too when the headlights go out. The local kia dealership cannot replicate the issue since it is very random in nature. This has happened a number of times over the past two years. There have been no injuries due to this yet.
While driving on highway, radio on and only connected via bluetooth. The radio screen was flickering and then shut down as if I manually turned off . As this happened the dashboard lights and my headlights shut off. I had to safely pull over and by the time that I did, I couldn't record it for evidence as it rebooted itself. I called right away and had to wait 2 days for appt. This is the 3rd time and rick case kia in sunrise FL keeps giving me the run around. My battery and alternator is fine. I honestly think they stop caring and just give me excuses and tell me they have to wait for mfg decision on my issue. My issue seems to happen when I am driving and cannot be on my phone recording as they want some kind of video as proof . So disgusted with their service and wished I wouldnt have gone with a kia.
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all problems of the 2019 Kia Motor Sorento
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The contact owns a 2015 kia Sorento. The contact stated that while driving at night, the headlamps were too dim, and the contact was unable to see the roadway. The vehicle was taken to the dealer where they informed the contact that the headlamp assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 153,048.
Auto headlights go out randomly while driving at night.