Engine Burning Oil problems of the 2012 Kia Motor Soul

Burning oil, mechanic did another engine flush to clean buildup, after I picked up the car, check engine light came on and now it's the catalytic converter, mechanic stated it needs to be replaced. I continued to have problems with burning oil with this engine and now the cat needs replacing, this is a very expensive repair, I love my Soul but this engine has been nothing but trouble.

In early 2016, my vehicle began burning oil at an alarming rate. November the same year I ended up having to get my engine replaced at about 120,000 miles. In 2019, the same issue began to occur. I have to put oil in my car multiple times every week. A family member who works for kia brought our attention to a recall on the catalytic converter that can cause converter and engine damage due to overheating. On Jan 28 2020 I took the kia Soul to stevens kia in harrisonburg va for the recall. We explained the issues we were having and pulled up the information about the recall possibly causing engine damage. They said they were unaware of that issue and that they don't believe it would cause the engine to burn off oil. Kia's information specifically says that it can cause the vehicle to overheat, burn off oil, and ultimately lead to engine failure. I still have to add oil to my vehicle multiple times during the week as it is damaged and hasn't been repaired. It is getting to the point where I'm scared it's going to leave me stranded somewhere or worse. I need to know what I have to do for kia to address the situation without contradicting their own information on the recall.

Tl- the contact owns a 2012 kia Soul. The contact stated that while her parents were driving approximately 60 mph whent the vehicle suddenly stalled. There were no warning lights illuminated. The contact stated that the vehicle was towed. The contact took the vehicle to the dealership (gossett kia located at 1900 covington pike, memphis, TN 38128, 901-255-6320) who stated that sludge in the engine causing the engine to burn oil to quickly. The dealer stated the vehicle's engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and informed the contact that due to the diagnostic code shown for the vehicle being different from the one mentioned in the class action lawsuit the vehicle would not be covered. The manufacturer opened case number: 13404459. The approximate failure mileage was 65,000. The VIN was invalid. Gl.

Tl the contact owns a 2012 kia Soul. When the contact attempted to start the engine, the accelerator pedal would not move. On another occasion, while driving, the vehicle stalled and had to be towed to an independent mechanic. The mechanic stated that the catalytic converter needed to be changed and the engine burned oil constantly at a high rate. The vehicle was towed to browns kia (9030 liberia Ave, manassas, va 20110, (703) 331-8080) to be diagnosed and an unknown failure code appeared. The mechanic stated that the vehicle experienced the same symptoms as listed in NHTSA campaign number: 19v120000 (engine and engine cooling). The manufacturer was made aware of the failure and provided a case number. The failure mileage was 156,000.

Before taking the vehicle in for the recall it was burning oil. It would be completely empty after just 2000 miles of getting my oil change. I took it in to get the recall fixed. They replaced the computer as well as the catalytic converter. It still continues to burn the oil the same as it did before. They told me they couldn't do anything especially since it has 123000 miles now.

My kia Soul 2012 has been having problem a with over the limit oil consumption that started in 2015. In the owners manual and in crown kia where I bought the car said that I can change oil on every 5000 miles. Over time it started burning more and more oil that it was needed to add and change oil every 1000 miles. Reputable mechanic in the area told me kia Soul have that defect of burning excessive oil and it was due to defected valve guides and piston rings.