Ten problems related to engine knocking noise have been reported for the 2012 Kia Motor Soul. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Kia Motor Soul based on all problems reported for the 2012 Soul.
Tl the contact owns a 2012 kia Soul. The contact stated that while his daughter was driving at highway speeds, an abnormal knocking noise began to emit from the engine without warning. Despite the noise, his daughter was able to resume normal driving and drove the vehicle home. The next day, the contact started the vehicle and began hearing the knocking noise for himself and immediately turned the vehicle off. The contact called kia of greer (14345 e wade hampton blvd, greer, SC 29651) where he was informed that no repairs could be performed on the vehicle unless the manufacturer approved of the repair. The manufacturer was then notified of the failure and informed the contact that the vehicle was not under recall. The contact was referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 134,000.
Vehicle was driven for aprox. 45 min at freeway speeds of 70 mph upon exiting the free way the vehicle stalled. There was no accident and I was able to coast the vehicle to a parking lot, at that time the 2012 kia Soul would not start. A few hours later I was able to start the vehicle, there was a very bad banging sound from the engine, I was able to drive it a short distance to the auto parts store to test the check engine light. There was a code for p0420 "catalyst system efficiency below threshold". I was told not to drive the vehicle any further. I had the vehicle towed to a kia service (where it currently is). They are claiming that it does not fall within the recall for NHTSA campaign number: 19v120000 - kia recall # sc176 this recall seems to be the same issue.
Bought a 2012 kia Soul from graham's dealership in ontario, ohio in 2016, I started getting a knocking sound from my motor about 7 months ago and took it in to be looked at for a recalland said there was no issues and gave me a tire rotation and oil change which had nothing to do with what I asked. The systems continued to get worse as I was buying four quarts a week for a 1. 7 liter engine so I got it in and all of a sudden the motor was bad enough for them to believe considering it is absolutely horrible sounding so graham's calls kia and they say they'd replace it with a new motor (this was said on 12/11/20). Brian at graham's auto mall said he would call in the morning with the date for it to be replaced. I get the call the next day and they said that the manufacture was not going to do the recall even tho I was told it was going to be done and than changed the next day. Brian said they're was basically nothing to be done which I believe is a complete lie. I've been a loyal customer paying over 16,000$ through three years just for them to not take the recall and replace my motor. I am very upset over this and would love to have something done about it.
Tl the contact owns a 2012 kia Soul. The contact stated that while operating the vehicle, the check engine light had illuminated and the speed of the vehicle had suddenly reduced. The vehicle was taken to the local dealer trophy kia of carson located at 22020 recreation rd, carson, CA 90745, who reset the engine software but the failure continued to occur. The engine later experienced a loud knocking noise and excessive oil consumption. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA campaign number: 19v120000 (engine and engine cooling). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 125,000.
I bought a used car a month ago. The car is the 2012 kia Soul. Personally, I love this car. The design is pretty and I like it so much. But there is a problem with the engine. The car's engine is a 1. 6 gdi engine. This is a car made in a korean factory. It ran 119,800 miles. Engine knocking noise is very serious. The knocking sound was very loud. I changed the engine oil about 50 days ago. And I ran about 1,000 miles. I checked the amount of engine oil today. Engine oil has been reduced by about 1 liter. I was surprised. If I hadn't checked, there would have been a big problem with the vehicle. I saw a lot of news about the engine of this car in korea. Already, the ministry of land, infrastructure and transport of the korean government has done a lot of research and testing on the engine of the car. They found that engine oil decreased a lot, and Kia Motors acknowledged this. I'm afraid the car will suddenly stop on the street due to engine failure. I want my family to be safe. I contacted american Kia Motors. They only say that my vehicle is out of warranty. If so, should I just continue to ride this car at risk? and I live in hawaii. By the way, the kia customer service center tells me to go to another island, honolulu, for inspection of the vehicle. In order to do that, I have to ship this car and I have to take a plane. But what if the vehicle takes several days to inspect? I think kia should respond wisely and quickly.
I took the car to the kia dealership for recall number 19v120 they did an euc upgrade in June 2019. After that the car developed knocking noise from engine and started consuming more oil then previously 1 qt. Per 700 miles. On August 9, 2019 the car suddenly lost power barely making it up the hill at a stop idle was rough enough to shake the car. The car was diagnosed need new engine oil on spark plug 3&4 compression on 3&4 at 90 and 70.
I received a recall letter in the mail regarding the catalytic converter. The rec all indicated that if you hear a knocking in the engine the needed to check engine to see if it was damaged due to the catalytic converter. I took vehicle to 2 kia dealerships and both refused to look at engine but acknowledged that it was making knocking noise.
Tl the contact owns a 2012 kia Soul. While accelerating from a stop, the vehicle stalled and there was a strange, hot odor emitting from the engine. The vehicle was taken to kia of puyallup (111 valley Ave ne, puyallup, wa 98372, 833-217-6008) where it was diagnosed that there was a blown rod and metal debris within the engine. The vehicle was not repaired at the time. On April 12, 2019, the contact received a recall notice for NHTSA campaign number: 19v120000 (engine), which listed the failures the vehicle was experiencing. The vehicle was taken to cars pros kia tacoma (7230 tacoma way, tacoma, wa 98409, 877-879-7067) where it was diagnosed that the catalytic converter and engine were damaged. The dealer also determined that the vehicle required a catalytic overheating protection engine control unit logic update. The catalytic converter was replaced, but not the engine. The contact stated that a knocking sound was coming from the engine compartment. The manufacturer provided case number: 13184439 and a written notification of the remedy, which stated that the catalytic converter and/or the engine needed to be replaced. The failure mileage was 135,000.
Tl the contact owns a 2012 kia Soul. The contact stated that there was an abnormal knocking noise coming from the engine. The contact was informed that oil needed to be added between oil change intervals. The vehicle was taken to an independent mechanic where it was diagnosed that the number one piston rod bearing damaged the crankshaft. The contact was informed that the engine needed to be replaced. Mike kelly kia (located at 254 pittsburgh rd suite a, butler, PA 16002, (724) 287-2701) stated that the vehicle was not included in NHTSA campaign number: 19v120000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 130,000.
Tl- the contact owns a 2012 kia Soul. The contact stated that while driving at 65 mph, an abnormal, knocking noise could be heard from the vehicle as an unknown color smoke began to emit from the engine. As the contact pulled over and opened the hood, flames began to emit from the engine as two fellow motorists assisted her with throwing a blanket over the flames to extinguished the fire. No injuries were reported and the authorities were not called to the scene. Due to the failure, the contact had the vehicle towed to tom dolan's reno kia(9455 s virginia st, reno, nv 89511) where they discovered that an engine rod had blown threw an engine block. They diagnosed the vehicle with engine failure and the contact had the engine replaced. The manufacturer was notified of the failure and offered no assistance. The vehicle was repaired by the dealer. The failure mileage was 105,402. Jo.