Engine Cooling System problems of the 2012 Kia Motor Soul

The contact owns a 2012 kia optima. The contact stated while driving at 30 mph, the engine warning light illuminated. The contact depressed the accelerator pedal but the vehicle failed to respond. The contact veered to the side of the road. The vehicle then stalled. The contact was able to restart the vehicle after several attempts. Additionally, the contact stated that she smelled a strong fuel odor. The contact was able to continue driving. However, the vehicle would not go pass 5mph. The contact drove to her father's residence and parked the vehicle. The contact had received recall notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling) which she associated to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 190,150.

The contact owns a 2012 kia Soul. The contact stated while driving approximately 40 mph the vehicle made a clicking noise. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer which diagnosed the failure to be engine failure. The contact related the failure to NHTSA campaign number 19v120000 (engine, engine, and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 158,000.

The contact owns a 2012 kia Soul. The contact stated while driving 25-55 mph, the vehicle started making an abnormal ticking sound. The check engine warning light and the oil pressure warning light were illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed the failure as a rod knock. The vehicle was taken to the dealer to be repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the recall repair was not completed as the dealer refused to replace the engine. The manufacturer was made aware of the failure and informed the contact that they would follow up with the dealer on the diagnostic result. The vehicle was not repaired. The approximate failure mileage was 126,000.

The contact owns a 2012 kia Soul. The contact stated while driving 15 mph, the vehicle loss motive power without warning. The vehicle was unable to be restarted. The vehicle was towed to the local dealer werner kia (2755 w tennessee st, tallahassee, FL 32304, (850) 632-4044) where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

The contact owns a 2012kia Soul. The contact stated while driving approximately 65mph when the engine began to knock. The contact stated no warning lights was illuminated. The vehicle was taken into a local dealer where it was diagnosed with needing engine replaced but was not repaired. Upon investigation, the contact associated the failure with, NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however the VIN was not included. The manufacturer was informed of failure and told the contact that their vehicle was not included in a recall. The failure mileage was approximately 130,000.

Tl-the contact owns a 2012 kia Soul. The contact stated that a recall notification was received with NHTSA campaign number: 19v120000 (engine, engine and engine cooling) and called rusty wallace kia of knoxville dealer, (701 callahan dr, knoxville, TN 37912, (865) 688-8886) and schedule an appointment. The contact miss hed appointment. The contact stated that while driving, a lot of blue smoke was coming from the rear of the vehicle, the engine warning light illuminated. The contact continues driving to her destination. The vehicle was later towed to the contact residence and the contact husband and son noticed piston 2, had a whole. The vehicle was later towed to the same dealer but was not diagnosed or repaired. The contact stated that the vehicle still remained at the same dealer, failing to honor the recall. The manufacturer was made aware of the failure and provided a case number: 13379468. The failure mileage was approximately 116,000. Aw.

Tl the contact owns a 2012 kia Soul. While driving various speeds, the contact smelled a fuel odor coming from the engine compartment. The contact also stated that the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the catalytic converter failed. The contact also believed that the vehicle seemed to be burning fuel excessively once the catalytic converter failed. The contact drove the vehicle to several repair shops and received various estimates on the replacement. The contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling), but the vehicle was not included in the recall. The contact called kearny mesa kia (7303 clairemont mesa blvd, san diego, CA 92111, 858-223-3131), but had not received a response. The manufacturer was notified and stated that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 84,000.

The contact owns a 2012 kia Soul. While driving at an unknown speed, the check engine indicator illuminated and the vehicle began jerking. The vehicle was taken to big red sports / imports (418 n interstate dr, norman, ok 73072, 405-364-4400) where it was diagnosed that it needed a piston replacement. The contact researched the failure and discovered that the vehicle was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the dealer stated that the vehicle's mileage made it ineligible for the recall repair. The manufacturer was notified of the failure and provided the same information. The failure mileage was 150,000.

The contact owns a 2012 kia Soul. The contact took the vehicle to dutch miller kia of wv (335 maccorkle Ave, charleston, wv 25303) to have it repaired per NHTSA campaign number: 19v120000 (engine, engine and engine cooling). After the recall repair was performed, the vehicle still used an excessive amount of oil. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Tl the contact owns a 2012 kia Soul. While driving 60 mph, the contact heard a loud explosion coming from the front of the vehicle. There was no warning indicator illuminated. The contact noticed smoke under the hood of the vehicle. The contact was able to safely pull the vehicle off of the roadway. Upon raising the hood, the contact noticed oil everywhere in the engine compartment and on the road surface. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. Charlie's kia (located at 475 western Ave, augusta, me 04330, (207) 622-6621) was notified of the failure. The contact believed that the dealer would not assist because the vehicle was not purchased from them. The vehicle was included in NHTSA campaign number: 19v120000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). Daytona kia (located at 1702, 510 n nova rd, daytona beach, FL 32114, (386) 252-7000) was contacted, but failed to schedule an appointment for the free repair. The vehicle was not repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Tl the contact owns a 2012 kia Soul. The contact received a recall notice for NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact took the vehicle to jim marsh kia (8555 w centennial pkwy, las vegas, nv 89149, 866-521-6618), but they denied the repair. The contact was referred to the manufacturer. The manufacturer stated that the engine was out of warranty and they quoted a repair cost of $4,100 with a discount. The vehicle was currently at the dealer. The dealer asked the contact to have the vehicle towed from their facility at her expense. The failure mileage was 113,000.

Tl- the contact owns a 2012 kia Soul. The contact stated that with no warning that a rod fractured causing a hole in the oil pan which resulted in a catastrophic engine fire. The vehicle was unable to be driven. A fire inspection report was provided. The vehicle was included in NHTSA campaign number: 19v120000 (engine and engine cooling) however, the dealer gossett kia, 1900 covington pike, memphis, TN 38128, 901-388-8989 was notified of the failure to service the recall campaign but rendered no assistance of scheduling a recall repair to inspect the cause of the failure so the contact was waiting on a response from the manufacturer to determine technical guidance. The manufacturer was notified of the failure, fire and recall campaign. The approximate failure mileage was not available. Dyd.

Tl the contact's company owns a 2012 kia Soul. The contact stated that oil had to continuously be placed in the vehicle. While driving approximately 35 mph, the engine seized. The company received a recall notice for NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer was contacted and stated that they would replace the engine; however, the company would be responsible for the labor cost. The contact stated that there were three other kia Souls with the same failure. The contact stated that the manufacturer fully replaced the engine in another kia Soul at no charge, but would not replace the engines in the other three vehicles per the recall. The dealer was not contacted. The failure mileage was 200,000.

Tl- the contact owns a 2012 kia Soul. The contact stated that there was an intermittent failure progressing with an abnormal "clicking" sound. The dealer hutchinson auto mall in macon GA 3989 river place drive macon GA 31210, 478-757-2177 indicated that they serviced the recall campaign for NHTSA campaign number: 19v120000 (engine and engine cooling) however the remedy failed to provide a permanent fix as the vehicle had reduced engine power as well as the noise continued. The contact later received an extended warranty campaign but had not yet received a technical response from the dealership to diagnose and repair the problem. A loaner vehicle option was not provided. The manufacturer was notified that the remedy failed to fix the problem and the contact was waiting for a response from the manufacturer to determine the technical guidelines to repair the vehicle. The approximate failure mileage was not available. Dyd.