Engine Burning Oil problems of the 2013 Kia Motor Soul

A complaint to kia consumer affairs addressing concerns and issues with my 2013 kia Soul in December 2020. The complaint was regarded to excessive oil consumption, low gas mileage,vehicle stalling and shutting down completely while in motion in the highway and faulty engine parts. I initiated a 2nd complaint about same issues in January 2021. Prior to all this in 2019 kia had a recall for ecu in which I strongly think is the onset beginning how issues I currently have have resonated into current issues leading up till (present). This year 2021, I called kia consumer addressing issues but rep. Stated, there were no engine campaigns or recalls issued at this time and insisted I call the dealership about issues with the vehicle. I called the kia dealership explaining to the service rep. An incident had occurred as I'm driving to work while in motion in ongoing traffic up a highway my car begin to stall like in limp mode and losing powertrain in the engine and shut off completely. While this happened the check engine lights were illuminated as the battery light, oil light and the check engine light were on all at the same time. I tried to start the vehicle but would not start. I called for 911 assistance for immediate help due to car shutting off on me in ongoing traffic. The state agent did not come in time, so dot happened to drive passed and slowed down and come back to help push my vehicle to the right side of the highway to safety. Eventually, 911 agent came and I explained everything to him as I called for roadside asst. To come and tow my car to the nearest auto shop. I phone the kia dealership the same day of this incident and explained everything, kia rep. Said that's because you show a recall open on your vehicle and need to bring the vehicle in for repairs. Ecu knock sensor was told by service mgr. This was the reason car shut down on me. Disappointed with kia.

Recall #176: according to the recall, there can be piston damage from the overheating and misfiring as result of a bad ecu. I recently had this recall repair completed but the dealer is unwilling to acknowledge the possible engine damage and check deeper. Currently, I am burning about 1 quart of oil every 200 miles. Obviously, this is a problem. My contention is that the cause may be from piston damage originating from the original recall and I am currently still at risk of severe damage and/or danger. I do not know the next steps in getting the dealer to investigate the cause of increased oil consumption.

Tl-the contact owns a 2013 kia Soul. The contact stated that while driving 60 mph, the contact depressed the accelerator pedal as the vehicle decreased in speed. The contact veer to the exit ramp exit the highway. Pulled into a gas station waited for a couple of minutes attempted to depressed the accelerator pedal which failed to accelerate past 50 mph. The vehicle then stalled as all warning light illuminated. The contact mentioned that odor appeared from the exhausted pipe. The vehicle was towed to the contact residents, then towed from her resident to the dealer evergreen kia 9205 s western Ave, chicago, IL 60643 (773) 779-4281 where it was diagnosed that the oil consumption damaged the piston rods and the engine needed to be replaced. The vehicle was not repaired. The contact mentioned NHTSA campaign number: 19v120000 engine, engine and engine cooling as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximately 103,000. Ck.

My car was brought in for the recall and they told us it was fine but I noticed it offen got hot and it liked to burn oil or leak oil I had to put oil in each week and one day om my way home the motor blow a rod and this was only a couple months after they checked it and said it was fine the car only had 125000 miles on it and I had to pay 1700 dollars for a new motor and I'm still waiting on it to arrive I don't think I should have to cover the cost of the motor or the repairs because it falls in the recall list our car had all the problems that the recall was listing. I would like to here back from someone on my concerns.

I took my vehicle to kia for two recalls and a performance issue with the engine; specifically, a loss of power and increased oil consumption. Kia performed an ecu upgrade and replaced the catalytic converter related to recall# sc176. The recall also identifies internal engine damage to the pistons that result from overheating caused by high catalytic converter temperatures which was addressed by the ecu upgrade. I inquired about coverage for the damage to the engine; however I was told that the engine damage would not be covered by kia. An oil consumption test was performed and kia documented that 1 quart of oil had been consumed in the 1,000 elapsed miles (which exceeds the manufacturer's specification for normal rate of consumption), I was told that the engine would need to be replaced, and kia would not cover the cost. I was very surprised as the issues that I am having with the car are exactly the very same issues described in the recall.

Tl- the contact owns a 2013 kia Soul. The contact stated that there was a delay in acceleration when the accelerator pedal was depressed. The contact also mentioned that the vehicle stalled. The vehicle was taken to an independent mechanic and the contact was informed that the oil was getting into different compartments of the engine. The vehicle was taken to greenway kia west 3407 w colonial dr, orlando, FL 32808 (407) 532-2217 for repairs under the NHTSA campaign number: 19v120000 ( engine, engine and engine cooling) but was unaware into why the vehicle was experiencing high oil consumption. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000. Dr.

Engine burned up all the oil and seized up, metal shaving were found in oil pan. We noticed thick black smoke coming from the tailpipe and got to the dealership as it stopped working, same issue that's happened to the motors that were already recalled, but no recall on this VIN.

Recall on car 19v120. Kia states I need a new engine. My car is experiencing the exact symptoms of the recall (piston damage d/t subrate particles, excessive oil burning (2. 5quarts per 900 miles), intermittent mil illuminating. . . Kia states I need a new engine and they will pay for the engine, but not the labor. Getting run around. Kia states the engine damage is not because of the recall, yet they refuse to provide an explanation of what is causing the engine damage. They are also refusing to provide any diagnostic information. Their reason that my engine has damage is because it's high mileage. This is a single owner, well maintained vehicle. The fact that the car has the exact damage as indicated in the recall and kia refuses to live up to their promise �at no cost to you�, not only has me questioning their loyalty to the customer, but also continues to put me and my family in a dangerous situation of driving a faulty car. Yes, this has high mileage, yes, this is out of warranty, however, this is a recall, not a warranty issue and the recall should be honored 100%. I have advised kia corporate I am contacting you for assistance, since each rep tells me a different story. I'm told the case is being escalated, and have yet to hear anything. I've asked god speak with higher management and have been told that information is not available to give out.

2013 kia Soul 1. 6l gdi. 77650 miles. Problem 1 . Two days ago while driving on the freeway my check engine light started flashing and I could tell it was having a lot of hesitation, even before it flashed I could notice something wasn't right. I immediately went to my local kia dealership and they ran a diagnostic on my car and could tell there is something wrong with cylinder 2. Despite that no action was taken and I was told to keep driving the vehicle until I happened again. 2. I've been noticing my car is always low on oil. Last time I had my oil changed they told me they couldn't even measure any oil on the dipstick. Now yesterday when I was at the dealership same issue. It's only been 2k miles since my last service and it was almost 3/4of a qt low. I know it's normal for some oil to burn but that's way too much too quickly. 3. Yesterday only 1 day after my check engine light flashed I noticed a really bad smell coming from my car when I got off the highway. I'd described it as a hot tin/sulfer smell. Now I'm worried to even drive this car and I don't know what to do.

My car broke down last week, after getting it towed to the destination, low and behold it is the catalytic converter. I had to replace the cat, and am now worried that my engine, which is burning oil caused by the cat damaging the engine will catch fire, and I will not have enough time to remedy the situation. I get brought all around when I call kia, some say my car is being recalled, some say no, all I know is my car is showing every single symptom of the recall, and I feel they are taking an extreme risk not speeding up the process for the recall, and having more knowledge if I'm on the obviously similar symptoms of the recall or not. People have died from their negligence, and this wait game is giving me extreme anxiety and makes me scared to commute to work.

My car is burning oil, and losing power I feel. I have to put in motor oil about once a week, check engine light was checked and saying the catalytic converter.