Engine Noise problems of the 2013 Kia Motor Soul

Three problems related to engine noise have been reported for the 2013 Kia Motor Soul. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Kia Motor Soul based on all problems reported for the 2013 Soul.

1 Engine Noise problem

Failure Date: 06/05/2020

The engine light keeps coming on and only ones after I accelerate. And then it goes away in a few days and comes back again. I get my oil change done regularly but I still kept noticing but it still kept happening. Happened my engine light key on did not go off in the car would start but makes a sound it will not accelerate. The mechanic said that the engine is messed up.

2 Engine Noise problem

Failure Date: 03/07/2020

Car started to consume oil and some knocking coming from the engine. Took it to deland kia with my recall notice recal#19v120 . Jon at deland kia stated he needed to do oil change and go from there. Had oil change on the 2/24/20 returned 3/7/20 almost no oil. He agreed it had no oil and needed to run some testing on it . Jon stated I needed to pay $99. 95 for a diagnostic. Why would I pay when it's a recall. He stated my car is not covered on the recall because my car has high miles. Told him that's absurd it is kia responsibility to take ownership for faulty engines and equipment. That's when I also told him the steering column is cranking again. Which was a recall and they deland kia, claimed to fix. Jon stated he spoke to kia and I didn't qualify for anything once again stating high mileage. I stated to jon it has 154,000 miles, it is impossible a car that has never had any issues to not be covered under the recall. Needless to say I left very upset and my car did not feel right when accelerating. Came straight home. On Sunday 3/8/20 I went to the store and my car started to rattle and shake and make noise as I was driving in a normal city road almost causing me to crash into another vehicle because I became scared and had no control of it. I was able to park my car in a business parking area and it sits there still today 3/09/2020. It is weird when I checked this site about my vehicles recall there was 1 now it has been cleared.

3 Engine Noise problem

Failure Date: 05/13/2017

I purchased a kia Soul 2013 + brand new in 2013, on 5/13/2017 the check oil light came on while I was driving, I pulled over and checked the oil and it was low even though I had recently had the oil changed, I put 2 qts of oil in the car, but every time I drove the car began making a noise whenever I accelerated. While driving the car on 5/14/17 the check engine light came on and the noise persisted. Though the car was still drivable, I had it towed to the kia dealership on 5/15/17 where I purchased the car to the service department. Later that day I was told that the motor had gone out in my car when I asked why I was told that the mechanic had left. The following day on 5/16/17 I called the dealership back and was told that there sludge in my motor caused from oil being burned in the motor and the sludge was not able to filter though the motor. I was told that it would cost approximately $4220 to replace it with a used motor. The next day on 5/17/17 I was online looking for cheaper motors when I ran across articles regarding the 2016 recall of 600,000+ other kia vehicles all with defective engines. After reading what happened to the other engines I realized that the same thing was happening to my engine. I called kia customer assistance center and a case was made regarding my car. On 5/31/17 I was told that my case had been escalated to the escalation agent. Today, on 6/5/2017 brenda the escalation agent called to notify me that kia would not cover my car because it has over 100k miles on it and because there is sludge located in the engine. I told yes, that is why I wanted kia to look into it because it a vehicle with barely 114k miles on it that is 4 years old and with maintenance that was kept up the engine shouldn't have been burning oil to produce sludge in it. I was told I would need to request more work to be done on the car to see if the motor was defective.




Safety Ratings of Soul Cars
Fuel Economy of Soul Vehicles
Soul Defect Investigations