Radio/tape Cd Player Problems of Mazda CX-5

I've had issues with my infotainment system screen for years and have mentioned this to the dealership. But their response was that I wasn't in warranty anymore and that I'd had to just reboot the radio system on my own. Because it was out of warranty for them to check the issue, the issue was never put on my file when I went to get serviced. Now my screen has been acting up even more, nonstop, with this "ghost touch" issue that many other Cx-5 car owners have also been dealing with. I've had many unsafe incidents already while driving and can cause major accidents from shift in focus on the road and back to my screen because the music suddenly turned on full blast due to a glitch that Mazda didn't care or want to resolve for their customers (even after their recall for the same type of screen for previous models with the cx3). Yes, I've researched this intently and Mazda continues to deny these claims, not wanting to recall the same screens that they continue to manufacture, dispute this glitch and defect, being negligent and not caring for their valued customers. There have already been class action lawsuits with the Cx-5 but Mazda still turns the other direction in terms of placing a recall on the infotainment screens. My vehicle has also been serviced and diagnosed with "ghost touch. " the issue is Mazda not wanting to fully reimburse for this problem, turning a blind eye on this for years. Mazda finally confessed that I still have an after warranty assistance program after talking to customer service for a long time. The campaign number is csp13.

See all problems of the 2018 Mazda CX-5 🔎.

The informant controls are not safe to use while driving. Way to many sub groups to scroll through just to get the radio to work. Very confusing and distracting.

See all problems of the 2021 Mazda CX-5 🔎.

My 2014 Cx-5 will not completely shut off. After putting into park and pushing the button to turn off, the engine will turn off but the aux power to the radio and dash do not turn off. I had to turn the car back on and put the car in gear and back to park multiple times before it will turn off completely.

See all problems of the 2014 Mazda CX-5 🔎.

When I turn the car off, the engine shuts off but the rest of the car does not completely turn off - the radio, fan, lights stay on. To fix I usually just have to move the shifter from park to reverse to drive multiple times quickly and then try and turn the car off.

Driving normally, suddenly at an on-ramp, car would no longer accelerate. I hit the gas a couple times and engine just revved, and the car was jerky as if struggling to change gear. Anything over 3,000 rpm it would not drive. I also noticed electrical problems with radio and lights at the same time. Thankfully, I was able to coast to pull over. Turned off car and re-started. Test drove the vehicle around the area and it happened again at over 3,000 rpm. Luckily this didn't cause an accident.

See all problems of the 2015 Mazda CX-5 🔎.

Vehicle was put into drive & it would not move forward 03/20/2018 and it rolled backwards. Also unable to shut vehicle off once it is parked. Continuous issues to turn the vehicle off once it is parked. Lights stays on the dashboard & radio continue to play music. I have been having issues for two years now turning the vehicle off and Mazda is now telling me that it is because of my phone charger is wrapped around the gear stick why it will not go into park and the issue is the vehicle continuously having issues to turning off. . I have a video recording of the charger wrapped around the gear stick and the vehicle put into park with no issues. I also bought the phone charger long after this issue started. They changed the shifter 03/2018 because it was no good and they charged me for an item they are aware of has issues. I had to google how to turn my vehicle off 11/27/2018.

Takata recall. For the past 2 months my 2014 Mazda Cx-5 will not shut completely off after placing the car in park. Now what was once a month or week is now several times a day. The radio, lights, and beeping will stay on as if the vehicle has not been put into park. Its parked and not moving but everything stays on. I will have to turn the car back on put it in drive to park and reverse to park several times before the car will acknowledge parked.

Happening more frequently, the car will not shut off: engine shuts down, but center console (radio console) does not shut off even when in park. Starting the car up again, shifting to another gear, putting back into park and then attempting to turn off again usually fixes issue but can take up to 10x to accomplish! if you don't get the radio to shut off, the battery will die.

Vehicle does not turn off completely. It does not recognize vehicle is in park. The engine shuts off, but radio stays on and a notice to "set the system to off" pops up. Also tells you to put the car in 'p'.

When turning off my car with push button starter, it will not turn off the radio screen and radio on dash. It takes many times of starting and turning car off. This could be dangerous in having it stay on if you are not aware this is happening.

When I put my car in park, and try to turn off the car, the battery still stays on (radio, etc). I've had my car's selector switch replaced at a cost to me ($300) after the dealer said that was the problem. I am now having the problem again. I am a mom with 2 little kids and I am petrified of being stuck in this car that won't turn off. I have a video of the car acting in this action but am unable to attach it in this forum. I would be happy to email it.

When turning off eng, via pressing the electronic start/stop button. The radio stays on. Unless you press the button to turn on the accessories, then pressing brake down, then moving the automatic shift lever from park to drive, to park again and pressing the start/stop button again, then the radio will turn off. This has been happening for many months.

See all problems of the 2013 Mazda CX-5 🔎.

Recently encountered a problem with "set to p to turn off power". My 2014 Cx-5, would not totally turn off the ignition. Auxiliary power remained on. So radio etc. Stayed on. Kdy0-46-040 paris1 posted one TSB which is related to the inferior "switch unit", p/n: kdy0-46-040, in gear shift assembly. But like madar and paris1, I also remember there's another push-button engine start/stop switch TSB for similar issues but can't find it right now. Your dealer seems to follow the TSB with inferior "switch unit" in gear shift assembly, so do print the TSB out and hope for the best as I believe Mazda canada should take care of the bill as Mazda knowingly put a bad part in there. Don't let them replace the select level assembly kd31-46-100d、ghr5-46-100c like mentioned in the TSB that'd be a waste of money.

Put my truck in gear d for drive start driving and at 5mph its making a noise like a standard transmission do when you are in the wrong gear such as too low. At first I thought it was my radio because it was sizzling and the read out that the station show was no longet showing the song or artist. So I switch to another station and is still made the sound so I put in a cd and listen to it and I had to turn volume up in order not to hear the sound. The faster I drove the louder it got. I only have 28,000 miles so transmission shouldnt be bad. I had an oil change about 2 weeks ago with tire rotation and fluids checked and all was fine. Taking it to shop.