Steering Failed Problems of Mercedes Benz C300 - part 1

Mercedes Benz C300 owners have reported 39 problems related to steering failed (under the steering category). The most recently reported issues are listed below.

1 Steering Failed problem of the 2013 Mercedes Benz C300

Failure Date: 06/30/2020

The electronic steering lock failed while in the parked position. A tiny motor inside has burned up and it now prevents you from starting the vehicle. The dealership will not sell me a replacement to repair on my own and I must take it in to them for repair at a cost of over $1800. 00. This is a very common defect failure in this series of 2008 to 2014 Mercedes Benz. I have a 2005 mercedes which does not have this problem with the unit and is operating correctly after 15 years.

See all problems of the 2013 Mercedes Benz C300 🔎.

2 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 05/09/2020

Eis steering lock battery fail. $12 battery dies and eis stays in lock position key doesn't respond to ignition switch or car unlocking doors.

See all problems of the 2009 Mercedes Benz C300 🔎.

3 Steering Failed problem of the 2011 Mercedes Benz C300

Failure Date: 11/18/2019

Tl the contact owns a 2011 mercedes-benz C300. The contact stated that the vehicle did not start and the steering wheel seized. The vehicle was towed to an independent mechanic who determined that the steering lock module failed and needed replacement. The vehicle was not repiared. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.

See all problems of the 2011 Mercedes Benz C300 🔎.

4 Steering Failed problem of the 2018 Mercedes Benz C300

Failure Date: 07/16/2019

I received a letter from mercedes-benz USA, llc in January 2019 regarding a recall involving a locknut in the steering rack which might have internal material cracks affecting my make/model/year of car. . Read more...

See all problems of the 2018 Mercedes Benz C300 🔎.

5 Steering Failed problem of the 2012 Mercedes Benz C300

Failure Date: 09/05/2018

Steering wheel lock after vehicle is shut down. When you return to the vehicle insert the key the instrument cluster, speedo, steering wheel is unresponsive which will not allow you to turn the engine. This should be a recall it's a electronic steering lock that fails on several Mercedes Benz causing the owner to tow the vehicle to the dealership for a 2,000 dollar repair. It happens several times before it completely fails.

See all problems of the 2012 Mercedes Benz C300 🔎.

6 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 08/21/2018

Electronic steering lock failed to operate and unable to start vehicle. Common problem with w204 chassis and perhaps a safety issue if vehicle fails to operate as designed. Stationary when failed, had to tow home to diagnose and repair. Theft sensitive device so parts can't be ordered from other than dealer.

7 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 07/16/2018

The electronic steering lock mechanism failed, locking the steering wheel, which prevented ignition and the ability to shift the vehicle into manual for towing. The vehicle was stopped on a public roadway in order to assist a lost child. After the police arrived to assist, the vehicle would not restart, pushed, or moved further off of the road. Research indicates that this repair is a common complaint on 2008 C300 cars and the oem parts were part of a bad batch of supplier parts.

See all problems of the 2008 Mercedes Benz C300 🔎.

8 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 06/22/2018

Tl � the contact owns a 2009 Mercedes Benz C300w4. The contact stated that when he turned on the vehicle the steering wheel failed. An independent mechanic diagnosed the vehicle and stated it needed a steering wheel lock but, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,700 . Jc.

9 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 02/06/2018

The electron steering lock failed on my 2008 C300. There were no warning lights that came on previously but the car just did not start one day. This problem is prevelant among many owners so mercedes should cover the cost of repair.

10 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 01/18/2018

Tl the contact owns a 2009 mercedes-benz C300. The contact stated that the steering wheel failed to unlock. The vehicle was towed to mercedes-benz of wesley chapel (2383 willow oak dr, wesley chapel, FL) where it was diagnosed that the steering lock assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,425. The VIN was not available.

11 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 09/26/2017

Need to have a recall for cars electronic steering column switch failure. Key switch failure caused steering column to lock while vehicle in motion. Unable to turn or pull over to side of road. Car engine stopped in middle of city street. Very dangerous situation. Driver and passengers unable to get to or no where to go for safety due to high volume of traffic. There are many numerous complaints and issues pertaining to the malfunctioning key switch should be investigated and car recall initiated to upgrade to a safer more reliable part immediately.

12 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 07/10/2017

The contact owns a 2009 mercedes-benz C300. While attempting to start the vehicle, the ignition failed without warning. The vehicle was towed to a local dealer (mercedes-benz of long beach, 2300 east spring street, signal hill, CA 90755) where it was diagnosed that the steering lock and column failed and needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

13 Steering Failed problem of the 2010 Mercedes Benz C300

Failure Date: 12/05/2016

My 2010 mercedes C300 has a faulty electronic steering lock fail-which left me stranded sitting in the park lot about 30 minutes from home. Car would not start I tried to start my car and nothing happens. When I turn the key to on nothing lights up, no crank, no clicks, no windows and no radio. I would lock and unlock with the remote but that was about it. I tried jumping and I tried both keys still nothing happens when I turned the key. Steering wheel was locked and gear stuck in park. Had to have it towed to the mb dealership to have the steering lock and key replaced and ending costing $1,124. 00. I have read that this has happened to a whole of mb's and should be a recall. I mean really we pay to have a quality car and so far my mb has had a stinky ac that mb could never figure out how fix, taillight recall, found oil leaking from oil centerfuge cover that cost $199. 62 but yet it still leaks oil. , currently waiting for the takata airbag inflator recall from April 2016 and today is Dec. 2016. Very disappointed in mercedes and will not be purchase again nor will I recommend to anyone. Even the service at the dealership has gone down. Quality and customer service is not what it use to be.

See all problems of the 2010 Mercedes Benz C300 🔎.

14 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 10/17/2016

Electronic steering lock fail car won't turn on.

15 Steering Failed problem of the 2010 Mercedes Benz C300

Failure Date: 09/06/2016

My car just left me stranded (at home of all places). I had been having issues that day with the whining noise many have dealt with. I got home from work, and went to take the car out later with my husband, and she's dead. Roadside assistance towed her to the dealership. So far, $1450 just to replace the steering wheel lock, then they can start to investigate the whining sound. Service advisor says the 2 aren't connected and its a coincidence both the whining and steering lock failure are happening simultaneously???? please force a recall, so we can recoup this money. Mb is making a ton off of the problem. What if I had been stranded in traffic, or with my children in the car? this is a terrible safety issue, and needs to be addressed by mbusa.

16 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 08/12/2016

Electronic steering lock motor failure - car did not start and engine non-responsive. Only the dealer and Mercedes Benz authorized repair shops can fix this issue. Understand that this is a common problem. Vehicle was stationary.

17 Steering Failed problem of the 2010 Mercedes Benz C300

Failure Date: 06/24/2016

The contact owns a 2010 mercedes-benz C300. While attempting to restart the vehicle, the electronic power steering seized without warning. The vehicle was taken to a dealer where it was diagnosed that the electronic steering column failed and needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

18 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 05/28/2016

My m. B. 2009 has only 52690 miles, rarely driving. On may 28th, 2016, my wife drove the car to see her cousin, when got out at 10:00pm, car was not starting, battery was ok, light on, radio on, windows not on. Needed to wait until Monday morning, towed to dealer: eis steering lock failed, cost $1121. 88 for the eis. Service consultant advised many m. B has the same failure. Go to NHTSA, saw a lot of complaint with the same problem. Please investigate the incident and issue a recall with m. B. , it's very unsafe for driving because it can happened any time, mostly night time with a female driver. Only m. B. Can repair the eis and it's very expensive.

19 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 02/14/2016

Electronic steering lock failure. Couldn't get car started. Only 63k miles. Why has this issue not being recalled yet?.

20 Steering Failed problem of the 2010 Mercedes Benz C300

Failure Date: 12/29/2015

2010 mercedes C300 has 57000 miles. Drove it 2 miles in the morning to get gonto an appt and the the car would not start. . . Thought maybe the battery but when the jump didnt work I had to take it to the dealership who said it was the electronic steering colum that failed and needed to be replaced for $1460. . . No other indication that something was wrong. . . Just stopped working. Apparently this is a common problem that should be considered a recall. . . Never getring another mercedes.

21 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 11/27/2015

My C300 was functioning perfectly with no issues. When I came out to start the car, it would not recognize the key. I had it towed to a dealer and they informed me that it's the electronic steering lock fail. I looked this up and it is something very common with the 2009 model. There are several post on the internet asking for this to be a recall item. This is the second or third time. This needs a recall.

22 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 11/25/2015

My C300 was functioning perfectly with no issues. When I came out to start the car, it would not recognize the key. I had it towed to a dealer and they informed me that it's the electronic steering lock fail. I looked this up and it is something very common with the 2009 model. There are several post on the internet asking for this to be a recall item.

23 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 11/09/2015

Steering lock failed. 10 cent motor will not lock steering wheel. Causes car to think it is stolen, disables the entire car. Left me stranded in freezing temperature with no warning. I got gas, got in the car to leave to work, and nothing worked. This is very dangerous. Luckily I was able to get someone to pick me up, as my cell phone was about to die.

24 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 11/07/2015

Electronic steering lock fail or eis the car will not start.

25 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 11/04/2015

Electronic steering wheel lock failed.

26 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 10/21/2015

We parked the vehicle in a store parking lot after driving for 40 minutes, went into the store for 30 minutes came out and car would not start, steering would not unlock and shifter would not come out of park. Towed to Mercedes Benz of san jose and was told electronic steering lock had failed. Contacted Mercedes Benz as vehicle only had 52,000 miles and mercedes customer relations stated this was not the first time they had heard of this. They gave $200. 00 toward the $1100. 00 repair. I asked if this could of happened while I was driving and he stated he never heard of that but did not guarentee it was not possible. If this had happened while driving the wheel would have locked and I would not have been able to steer.

27 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 10/20/2015

Car won't start dealer replaced battery; now the car is on a steering lock failure. . Must be towed in the dealer. . . I was told a lot of the 2009 mb C300 has this problem.

28 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 10/05/2015

The contact owns a 2009 Mercedes Benz C300. The contact stated when attempting to start the vehicle, the steering wheel failed to unlock without warning. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000. The VIN was not available.

29 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 08/20/2015

I have been driving my C300 for the last 3-4 years and have multiple issues ranging from steering pump failure to condensor issues and lighting issues including a recall for the tail lights. Yesterday after having parked my car for almost 4 days since I commute for work and take train, upon starting the vehicle there was no ignition. I could see the lights inside the car including the speedometer was visible and I can activate the locks with key, but engine would not start. Car is standing in park position so I cannot even move it to neutral. I called mbenz road side assistance and they diagnosed it is related to steering lock. Now that I got it towed, checked with mecedes benz dealership I have to pay almost 1000$ just for this steering lock malfunction. This issue has been occurring to a lot of C300 2008 models. This should be seen as a serious issue as vehicle is totally non-functional. My work is effected and missed a couple business meetings.

30 Steering Failed problem of the 2008 Mercedes Benz C300

Failure Date: 07/23/2015

Car will not start - did a search common fault steering wheel lock fail - mercedes needs to recall fix for free.

31 Steering Failed problem of the 2010 Mercedes Benz C300

Failure Date: 07/18/2015

I have 2010 Mercedes Benz C300, my steering lock failed recently. This is a very common failure among C300 models (2008 to 2013). Quite a few cars are vulnerable to this failure around 5 year mark. Manufacturer should issue a recall on these parts, as they have a very bad reliability.

32 Steering Failed problem of the 2015 Mercedes Benz C300

Failure Date: 06/27/2015

Electronic controlled steering failed. I could not steer vehicle.

See all problems of the 2015 Mercedes Benz C300 🔎.

33 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 04/19/2015

Electronic steering failure. Steering wheel locked. Gear shift locked in park. Can turn key, but the only the central dash works with message "take key from ignition". No start up lights on. Vehicle locks, unlocks, radio works, but won't start. Luckily it happened in the garage while vehicle was stationary and not in motion. $800 out of pocket for new eis and blue key + labor. Seems to be very frequent issue with 2008/2009 C300 models. Recall should be issued and owners reimbursed for expenses incurred given the number of reports and safety risks as some have reported it happened to them while vehicle was in motion. Don't need to wait until someone gets really hurt.

34 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 04/18/2015

Parked my car overnight and went to start it in the morning and would not start. The key would turn but got no lights on the dash and radio would not work. The steering wheel did not unlock. Tried to jump it but same results. Battery tested fine, checked all the fuses and they were all good. After researching on the internet the steering lock failed. This seems to be a more than frequent issue with this car. This happened out of the blue without any indication that something was going wrong. I'm glad I was home and not hundreds of miles away. Why is there not a recall?.

35 Steering Failed problem of the 2009 Mercedes Benz C300

Failure Date: 03/02/2015

A known issue with Mercedes Benz C300 card model year 2008 and up. The steering ignition switch fails. This is a dealer fix only and costs approximately $1500-$2000 dollars. When you go to start your car nothing comes on, no lights no nothing. The car is basically disabled and you have to have it towed to the dealership.



C300 Service Bulletins
C300 Safety Recalls
C300 Defect Investigations