Steering Noise Problems of Mercedes Benz C300

The contact owns a 2013 mercedes-benz C300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to mercedes-benz of s atlanta (3775 royal s pkwy, GA 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The VIN was included in NHTSA campaign number: 17v627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.

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The contact owns a 2010 Mercedes Benz C300. The contact heard a noise emitting from the steering wheel. After the vehicle was backed out of the driveway, a leak was present. The vehicle was taken to an authorized dealer. The technician diagnosed that the power steering pump fractured, which caused a leak and damaged the belt. The dealer replaced the power steering pump and the belt. The vehicle was not included in NHTSA campaign number: 14v598000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

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