Steering Rack And Pinion Problems of Mercedes Benz C300

The contact owns a 2015 Mercedes Benz C300w. The contact stated that the vehicle was taken to isla verde dealer (llc, Ave. Baldorioty DE castro km 10. 3, carolina, pr 00979, puerto rico) for a recall for the rack and pinion. The contact stated that a week later while driving between 40-50 mph, the vehicle spun around three times, and on the third spin the vehicle crashed into a guardrail with the vehicle facing oncoming traffic. The traction control and driving assistance plus warning lights illuminated. The contact did not sustained injuries. The vehicle was towed to the same dealer where it was diagnosed and was informed the vehicle was aligned. The contact mentioned the steering wheel was abnormally to the right. The vehicle was then towed to his residence. The contact stated that the vehicle was later towed to an independent mechanic and was diagnosed that the vehicle was out of the parameter of the alignment. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 55,000.

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