Steering Column Problems of Mercedes Benz C300 - part 1

Car parked,steering column seized. Unable to start ignition or put vehicle in gear.

See all problems of the 2011 Mercedes Benz C300 🔎.

There are 3 recalls regarding my vehicle per Mercedes Benz and their database on their website. I took my vehicle for steering column to get repaired and the dealer did nothing about it. They are refusing to fix the recalls and told me that my vehicle is not under the manufacturer warranty. The dashboard is completely disabled with a warning messages and airbag light on. It disabled my honk, volume buttons, I cannot see tire pressure on my dashboard or how much miles there is left for gas and other features. Service manager told me he is unable to fix the recall and for me to contact Mercedes Benz customer service. They let me leave the dealership with my new born baby and two toddlers. I begged them to fix it and cried so much since I was scared to death to drive away with the problem like that and they still refused to do so. After I contacted mb customer service they looked into it and also stated that my vehicle is not going to be fixed for the recall due to non manufacturer warranty. Please help me out.

See all problems of the 2013 Mercedes Benz C300 🔎.

Tl- the contact owns a 2011 Mercedes Benz C300. The contact received a recall notice under NHTSA campaign number:19v010(air bag). The contact took the vehicle to plaza mercedes-benz 11910 olive blvd, creve coeur, mo 63141314) 266-5469 where she was informed that her steering column needed to be replaced. The contact was informed that the steering column was not covered under warranty and that she would have to pay out of pocket for the repairs. The contact was also informed by the dealer that if the steering column was not replaced, the vehicle could potentially shut off without warning. The manufacturer had not been contacted in relation to the steering column. A failure had not occurred on the vehicle. The vehicle had not been repaired. Jo.

Electrical fault in 2008 C300 mercedes in front sam module has water intrusion from windshield water drain next to driver side fuse panel/ sam. Water intrusion caused customers vehicle to die while driving and caused esl steering lock to lock steering column and ignition key esi to lose communication with low voltage codes. Dash instrument cluster only comes on when opening the door and bcm becomes active. No response from ignition and driver almost lost control of vehicle when steering locked during malfunction/ power problems. Driver had vehicle towed with steering locked in a left turn. Esm[ewm] - electronic selector module(n15/5) 1 problems exist 1. U016800 communication with the electronic ignition lock has a malfunction. Ezs - electronic ignition lock(n73) 2 problems exist 1. A10d00 the power supply is too low. _ 2. C14600 communication with the central gateway has a malfunction. Driver-side sam - front signal acquisition and actuation module 7 problems exist 1. B215f71 relay 1 ''circuit 15r'' has a malfunction. The actuator is blocked. 2. B212171 relay 1 ''circuit 15'' has a malfunction. The actuator is blocked. 3. B172b15 the output of the front footwell illumination has a malfunction. There is a short circuit to positive or an open circuit. 4. B179715 left standing light 2 has a malfunction. There is a short circuit to positive or an open circuit. 5. B126231 a magnetic interference field was detected. 6. B126322 control unit ''n10/1 (front sam control unit with fuse and relay module)'' has received no lin message from component ''compass module''. 7. B127a54 component ''compass module'' is not calibrated. Rear sam - rear signal acquisition and actuation module 2 problems exist 1. B182811 the output for remote trunk opening has a malfunction. There is a short circuit to ground. 2. U016800 communication with the electronic ignition lock has a malfunction.

See all problems of the 2008 Mercedes Benz C300 🔎.

On June 9,2019 I was driving going to giant grocery store in west-bard shopping center in bethesda. . In the parking lot I lost control of steering column. Hit a concrete pole and passed out. All of my airbags deployed, time was around I was driving on city road. From river road to westbard. I suffered brain,neck,chest and knee injuries. Sufferred transient global amnesiaf or nearly 4 hours or more. Still recuperating. Last two years getting letters for takata airbag recalls but nothing has been done, did not know that steering column had issues. I did manufacture recommended service. Car has about 48,000 mile on it. It has multiple options upgrades.

See all problems of the 2010 Mercedes Benz C300 🔎.

Tl- the contact owns a 2009 Mercedes Benz C300. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic where the contact was informed that the ignition or the steering column control lock failed. The vehicle was not repaired. The vehicle was then towed to hoy family auto 1122 airway blvd, el paso, TX 79925 (915) 706-2200 where the steering column control mechanism failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,169. Dr.

See all problems of the 2009 Mercedes Benz C300 🔎.

After driving completely normally for over 30 minutes, I parked in a lot and stepped out of the car without issue to run an errand. After getting back into the car only 5 minutes later, the car would not start. There was no noise, just an message on the display: "remove key from ignition". No other lights came up. The key could turn, but nothing else happen. After determining that it was not a battery or engine issue, the car was towed to a local dealership that determined that it was a failure of the steering column lock, which caused the no start condition. This was a sudden failure with no warnings, leaving driver and passengers completely immobile. Dealership is charging over $1600 for replacement, citing that this is a common issue with this model.

Recall letter states defective nut in steering column replacement part is not available and no date is given when it will be available. Letter warns if the part (nut)) cracks there is a risk of a crash. Mercedes factory or the delray mercedes dealership that leased the car to me, will not provide a safe vehicle for me to drive until the part can be fixed. . I do not have any other transportation. I do not want to risk driving an unsafe car.

See all problems of the 2018 Mercedes Benz C300 🔎.

I got out of my vehicle to stop at an atm when I got back into my parked car it would not start. None of the diagnostics worked. The dealer told me that the steering column lock stopped working. This is a common problem for the C300.

I went to an authorized mb dealer and they did the recall for the steering column but not for the air bags. I also believe a recall should be made due to the fact that oil has siphoned its way up the cam magnets and solenoids thru the engine wiring harness to the main fuel computer and has caused the engine to be out of timing. According to your authorized dealership's tech this could cause the engine to seize. According to research this is a known defect with recalls for other engines but is still happening on numerous Mercedes Benz vehicles.

Vehicle parked and locked in front my house. When atempting to start the vehicle, the steering wheel would not unlock. I tried two different key to start the vehicle, but still the steering wheel would not unlock. There is no warning light. Mercedes benz roadside assistant was called, and the car was towed to the Mercedes Benz dealer. Then, dealer confirmed that steering lock module in the column has failed and will need to be replace, and will cost $1100 parts, labor, and tax to get it done even when I have extended warranty. It was said that the service contract is a named component warranty and this component is not on the list, so it is not covered. The vehicle is now in at the Mercedes Benz dealer and is being worked on.

I was stopped in front of my garage (waiting for the door to go up). When I lightly pressed on the gas pedal to pull in, the engine roared and the car suddenly leaped forward at a very high rate of speed, going thru my detached garage wall. The accelerator pedal stuck and I could not get the car to stop. I have pulled into this garage thousands of times and knew this was the car. Slamming on the brakes could not stop the car because it was accelerating too quickly. Hitting the brick facade of the condominium, beyond the detached garage was the only thing that stopped the car. No airbags deployed, which I thought they should have because of the impact. Even though I only traveled approximately 30 feet, the car accelerated so quickly, it totaled the car. The car is currently under recall as of November 2017, for a steering column issue, which includes improperly grounded components and the steering column clock spring being broken issue related to the airbags deploying while driving the car. I have tired several times to have the car repaired and have been told the mercedes dealership still does not have the part. Per the dealership and mercedes, I was adviced I would receive a letter when it was available. I purchased the car used and have since found out since this is the third recall on this vehicle. I believe it had to be something with either the accelerator automatically engaging. It was almost like the cruise control quicked in. Since it is under recall for the steering wheel related issue, I don't know if it affected the cruise control and caused this to happen.

See all problems of the 2014 Mercedes Benz C300 🔎.

I drove my car to a restaurant. After about 15 minutes, I returned and tried to crank the vehicle. The key fob did not unlock the stirring wheel and tires. I had it towed to the dealership and was told it was a steering column issue. Enough of an issue that it cost me $1000. 00 to repair. I started researching and found that there are many complaints about this same issue. There are references to both the esi and/or esl failures. This is a known issue with Mercedes Benz and I am concerned that this is a safety issue as motorist are left stranded unless towed.

This is regarding recall number NHTSA 17v627 and manufacturer # 2017100005. Summary of recall: daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized mercedes-benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". What recourse do I have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? it has now been over 5 months since the recall was issued!.

We are a small family owned car lot that has been in business since 2005. We sold a 2011 mercedes C300 to a nice young couple last week. After only having it less than 24 hours, the customer called stating the vehicle will not start. Said went to start the vehicle in the morning and the steering wheel was locked and car would not start. The lights & radio turned on but it had a message on dash to remove key from ignition. We had to call a tow company to tow it to the mechanic and put them in a loaner car. Later that day I started doing some research and realized many many others are having this same exact issue and it is costing them $1600-$1800 to have the esl & eis replaced. It is insane how many of the same issue have been recognized and reported yet there is no active recall on this very dangerous, expensive issue with on a car that many people can only dream about having! I will attach the link also that I found the others having the same issue. . Read more...

Srs light came on October 2017. I took my car to mercedes of sacramento . The repair tech stated that it wasn't the airbag. The repair tech said that its in the steering column. I believe it is the airbag. I need this fixed.

The vehicle fails to start. When the key fob is placed in the ignition states to remove the key fob. Dealership stated that the car is having problems with the steering column lock which seems to be a very common issue with this vehicle as many others in the mbusa forum are having this problem without any assistance from mb. As I was on my way to work on August 25,2017 I stopped at walgreen's to make a purchase. When I got back to the vehicle and attempted to start the car it would not start. I then tried jumping the vehicle from another vehicle with no luck. The car was then towed to the dealership who initially stated that the car was not recognizing the key fob. They then in turn stated that no the car's steering column lock is not working properly. I then researched the web and noticed that this appears to be a very common issue in which there has been many numerous complaints. My car is covered under warranty but they will not cover this item as they are only covering the powertrain.

Steering column lock faulty eis/esl car won't start numerous complaints from others owners. Went on break took nap in car come back 1 hour later won't start.

The esl (electronic steering lock) & the eis (electronic ignition switch) went out at exactly 7 years. My car was parked in my garage and I tired to turn it on and the vehicle would not start. I can here the car trying to crank over but it does not work. There are numerous Mercedes Benz C300 owners having the same problem (steering lock/column). Please issue a recall. Thank you.

Common and known issue with m benz C300 eis/els/steering column. Car engine just dies and will not start due to electrical component malfunction. An expensive, possibly dangerous problem that has not been recognized by mercedes-benz it appears from the other comments on this forum and others. My 2009 C300 was running fine. I maintain regular service. Stopped to grab lunch. Fortunately, I was not in motion or in a dangerous area or in the middle of night in the middle of nowhere. The car would not re-start, yet the lights, radio, panel all appeared to be working, although "remove key from ignition" message appeared. Thought it could be a battery or alternator issue. Had to have car towed to 2 different places, the last of which was the mbenz dealership over an hour away. This occurred at 80k miles on odometer. A major safety and possibly dangerous situation. I thought the mb brand was about reliability, quality, safety. So disappointed. Manufacturer's defective product.

My car will no longer start. Although the lights and radio still work, the windows and ac don't, and the car won't start, nor can I change the gear. It seems to be a problem with the steering column/ eis. I now have to take it into the benz dealership and pay a hefty amount to get it fixed, since no other mechanic can seem to do it. This seems to be a common problem with the 2009 C300 yet there's not a recall on it. Go figure.

Car was operating fine when I got home around noon parked on the street outside my house, at 2pm I was trying to leave. While starting the car the warning showed up on my dash stating "remove key from the ignition". Called aaa to ensure that the battery was ok. Aaa showed up and inspected the car. Battery was up to standards. Mechanic said to use a spare key to test out the issue. Grabbed a spare key and the same warning showed up on the dash. Mechanic said that I need to take the car to the dealer and get my eis system replaced and a steering column. Took it to the dealer, and they told me the same thing. Here you go, final bill $1,600 out the door. Make this a recall item if everyone is having this issue.

Tried to start the car totally dead, steering column locked, towed it to the mechanic the mechanic states that he is trying to purchase the part from mercedes. Mercedes states that the car might have to towed there because it is a safety issue and they have to handle the repair. Waiting to hear if mercedes will sell the part 8/1/16. Obviously a recall issue how can the government help us with this obvious safety issue.

On July 21,2016 at 9am and I parked my car and went to work, 2 hours later came back and try to start the car, did not start. Car door locks and trunk locks open and close but when I turn the ignition on , no response, no display on instrument panel around speedometer gauges. No hissing or cranking or beeping noise also. Steering column was also locked up and inoperable. About 2 years ago command screen with lcd display that controls all functions smoked a little and was shut down display. Going to the last weeks problem steering column has locked me out and also eis that is the communicator from ignition switch and alternator or started do not function also. I happened to see more than hundreds of car with the same year group and model has smiliar problems . My car mileage was 93121. I would like make this as a manufacturing problem of unreliability of the parts and the manufacturer let it roll off assembly line with out doing diligent testing of the parts involved from the suppliers for reliablity and durability and in turn cost the consumers $2000-3000 of unnecessary expense/troubleshoot and fix/ than you very much for your help.

Takata recall. . My air bag light remains on and I fear that they are not working. Also, my car will not restart after stopping at a store. In reading the comments in a recent forum, I am not the only Mercedes Benz owner having this problem. Based on the comments the issue is with the steering column (eis/els) and it is a manufacturing defect. The dealer also verified that this is a common problem with mercedes and the cost to repair it is $2100. 00 upward.

Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start. This particular part is faulty on most 2008-2009 mercedes C300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer. If I would have been stuck on the side of the highway with children that's a safety risk and I believe mercedes should recall this particular issue and be loyal to its customers.

Cars steering column locked up while car was parked several times and after numerous attempts with the keys it eventually started up. But one day I parked it and it would not start up at all. Had to have the car towed to mercedes service department and was informed that it was the eis and that it would cost 1300 dollars to repair. Did research online and noticed that this is a common occurrence for this vehicle years 2008-2009 and that this is more a manufacturing defect that should be covered under a Mercedes Benz recall rather than passing this cost off to the consumer. I talked this over with the service tech and he stated that he gets numerous vehicles in for this service and that he anticipates that this will eventually be a recall in the future but presently I would need to pay up front and wait for the recall to be generated by mercedes. This is unfair that a defective part is being passed on to the customer, my vehicle only has 50,000 and it is apparent that this part goes bad on the vehicle just about the time the warranty expires. Mercedes needs to stand behind it's vehicle and satisfy its customers with a recall of this part.

I parked the car in the garage early after noon in November 2014, and some time later that day the car would not start. I turn the steering wheel right then left thinking it might be a steering lock problem and kept messing with steering column trying to find problem being possibly a pinched wire and the the instrument cluster lights came on do a self check then car started. Used scan tool to retrieve codes and none were found. Second incident occurred when I parked at a gas station and paid for gas and the car did not start, nor did the usual instrument cluster lights come on when the key is inserted and turned as in the first time it happened. I started to adjust the steering column such as to raise the wheel and the lights came on, and I turned the key and the car started. Ran a diagnostic check for codes and still no codes stored. Third incident, parked the car after leaving church service and then was asked to move it from the lawn so the yard could be worked on. I started the car and turned the wheel as to back it up into a different location. I shut the car off with the wheel turned all the way to the right and then went to start it 2 to 3 hours later and it would not start and steering wheel is all the way to the right and locked in that position. Things I checked. Charged battery, both key fabs lock and unlock vehicle, the key is recognized by the security system but will not start the car. The key is also recognized when in the ignition. Audio warning comes on when key is left in ignition with door open. I believe the problem is in the steering column, only because every incident that has involved the adjustment of the steering column caused it to start and now with the steering wheel turned all the way to the right gave it the final failure status.

I went to the park with my wife and 1 year old son, I parked the car and returned a few hours later, the steering column was locked and the key would not start or unlock the steering wheel, the car had to be dragged out of parking space since the steering wheel would not unlock and the car was stuck in park. It was towed to the dealership where they diagnosed a bad steering column $1600 repair bill, after researching the issue I have found hundreds of owners of the same vehicle which have the exact same issue and repair, so this is a very common and know issue by Mercedes Benz. I believe that if the steering column can become locked it could potentially turn very dangerous if the car is in motion because the operator would be unable to maneuver the vehicle.

The steering column module is defective and there needs to be a recall. It causes the car not to start as if the battery is dead but its actually something much more serious and expensive.

I drove my car to a store, turned it off and left it for 10 minutes. When I returned the car would not start. I had a friend try to jump my 1 year old battery amd still no start. My display says to remove key when my key is in. Lights, radio, and locks work but no windows. Dealer says I need a new steering wheel column. This problem is posted everyone online. Seems like a common thing. Dealership says it'll cost me $1575 and take 5 days to fix.

I went to a store and when a return back for my car, my Mercedes Benz C300 2088 didn't start, I though it was the key but when I use my other key didn't work ether. I towed my car and took it to the Mercedes Benz dealer. Now the told me that the problem is the steering column loo and they want me to cargo me over $1400. I don't think is fare because it is a manufacture problem, a lot o people is complaining about the same think, even the employes told me that they have one car a week for the same problem. That has to be a recall. I'm not paying for a manufacture problem. Lets do something about it!.

I have several friends with the same model car, who has had the same complaint! I was wondering if their is a recall of the steering column parts?.

The contact owns a 2009 Mercedes Benz C300. While driving various speeds, the steering wheel seized without warning. The vehicle was taken to the dealer. The technician diagnosed that the steering wheel column lock needed to be replaced. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 97,000.

The contact owns a 2010 Mercedes Benz C300. The contact stated that the vehicle failed to start upon turning the key in the ignition. Also, the gears would not change from park into another gear from the gear box. The contact stated that there was a failure with the electric functions of the vehicle when the failure recurred. The vehicle was placed in neutral and towed to an authorized dealer who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.