Steering Column Problems of Mercedes Benz C300 - part 2

I recently had an issue with my eis on my 2010 C300, the car had roughly 60000 miles when the issue occurred. I parked my car in a parking garage, and when I went to leave work, the car wouldn't start. The steering column was locked, and I was unable to put the car in neutral. The issue seems to be one that occurs in a large number of mercedes cars with similar make/model/mileage, which is generally right outside of the mileage for the standard warranty. Mercedes doesn't allow the issue to be fixed by licensed dealers, and can only be fixed by a dealership. I believe this to be a conflict of interest and somewhat of an ethical dilemma. I am not sure if the eis would ever go out while driving, but if so, that could result in safety issues for the driver.

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I went to start up my car in the morning and the key would turn but would not start the engine. I kept on getting a reading to remove my key. It turns out that the steering column mechanism has frozen up. I had the car towed to the dealership and they want to charge $1,500 to get the issue repaired. From what I have researched this is a very common problem with the model and year of mercedes. I originally thought my key needed to be reprogramed.

See all problems of the 2009 Mercedes Benz C300 🔎.

The contact owns a 2009 mercedes-benz C300. While driving at various speeds, the steering column locked up without warning. The contact also stated that the vehicle was not able to shift into gear. The vehicle was towed to the dealer where it was diagnosed that the vehicle had a faulty steering lock. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 41,348.

Tl- the contact owns a 2009 mercedez benz C300. The contact stated that the key would not turn from an off position to an on position more than twice. The contact had to wait a brief moment both times, made several attempts and was later able to restart the vehicle. The contact indicated that a third time the key was not able to turn over to start the vehicle. The vehicle was towed to an authorized dealer who diagnosed that the chip in the steering column needed to be replaced and the also to reprogram the keys. The vehicle was repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Dyd.

The contact owns a 2008 mercedes-benz C300. The contact stated that the vehicle was unable to start and the steering wheel seized. The vehicle was towed to a dealer where it was diagnosed that the steering column lock needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 50,800.

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The contact owns a 2008 Mercedes Benz C300. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the parts within the steering column were defective and had to be replaced. The manufacturer was not made aware of the problem. The approximate failure mileage was 56,000.

Good morning, I am emailing you regarding an incident that occurred on may 13, 2014 on the lie 495. My vehicle, a 208 mercedes C300 stalled in the emergency lane and the wheel locked soon afterward. I was unable to move my car, causing a very dangerous situation for me. I want to make sure that this situation goes noticed. This issue consists in these vehicles and I urge for it to get recalled. The issue is the "steering lock column". This causes the wheel to lock and become unmovable. I am aware that an incident such as mine happened to a friend who has the same vehicle. It is not safe and needs to be fixed before it risks somebody else's life. Thank you for your time.

The contact owns a 2009 Mercedes Benz C300. While attempting to start the vehicle, the steering column locked. The failure recurred multiple times. The vehicle was towed to a dealer for diagnostic testing. The technician was able to get the steering column unlocked, but was unable to diagnose the failure. The vehicle was not repaired, and the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

The vehicle would not accept the computer chip key pod and the car was completely disabled, steering lock assembly had an electrical fault. The car was completely locked up, unable to turn ignition on. No advance notice that this was a problem. The car had to be towed to a mercedes dealership for repair, almost 50 miles at a cost of $240. The repair was $707. 00 and involved replacement of steering column lock assembly. This was not covered under warranty by mercedes and they have not announced a recall even though this problem seems prevalent on the internet. The safety issue is having a vehicle that cannot be operated, nor repaired by anyone other than an authorized mercedes dealership. This problem strands the driver at a place wherever the problem may occur. I had the dealership return the faulty part if NHTSA would like to inspect it. The Mercedes Benz steering column lock problem is not from wear and tear, more likely a software problem between the ignition and the key. As a consumer, I feel ripped off to the tune of $1,000 to pay for a problem that mercedes knows about, yet has not initiated a recall to repair the fault.

Brought my car in for a repair of the steering column on 3/9/2013 to the mercedes dealership where I purchased the car, which they took care of. But, then about a month later started to get warnings from the dashboard to check my right rear taillight and directional. Then it was the right rear side lamps, taillights, brake lights, reverse lights and directional, every time I start the car and/ or whenever one of those lights is engaged while driving. Waiting for a recall and saw that mbusa requires exact information for the complaints.

I was getting my car detailed. While waiting on another customer had car vacuumed out. After about 30 mins, tried starting the car and the key would turn with out starting the car. Had it towed to mercedes shop. There I was told it was an electrical problem with the steering column. Steering lock has electric fault is what was stated to me for a price of $1700. + to be repaired. This is the third electrical problem since purchasing the car. I've had the left and right wiring repaired, the left one was still under warranty, the right one wasn't. The wiring was actually burnt. I feel as though this electrical problem is definitely something Mercedes Benz need to have a recall on.