Other Fuel System Pump Problems of Mercedes Benz E500

Fuel pump under warranty and mercedes dealer refused to reimburse for repair.

See all problems of the 2005 Mercedes Benz E500 🔎.

I took my car to the dealership because it was a red battery on the dash board, I was told I need a fuel pump, I told the dealership I have a warranty for this, but I was told the paper I have explain what a warranty is, I called mercedes headquarters several times and I was told I keep calling about the same thing its in the notes it is up to the service manager to approve the warranty I had to pay for the car repairs even tho I had a warranty. I took my car to another mechanic and I was told I need a battery, my car in the streets while I was driving to the dealership I called and had it towed to the dealership my grandbaby and I was in the heat for over an hour waiting for the tow truck, I also took my car to goodyear and they put it on the computer 2x and they did not know why the red light was on they but though I just need another battery.

The contact owns a 2005 Mercedes Benz E500. The contact stated that the fuel system and gasket were leaking and the fumes were strong that the vehicle was unable to be used. The vehicle was taken to an independent mechanic where it was diagnosed and the top seal and the fuel pump were repaired. The vehicle was repaired but the failure reoccurred. The dealer stated that the since the vehicle was repaired previously at a independent mechanic, the dealer will no longer cover the recall even though the repair cost were covered by the contact initially. The manufacturer was made aware of failure. The vehicle failure mileage was 150,000.

My vehicle started puttering and finally shut off. I had it towed to the nearest Mercedes Benz shop located on independence drive in charlotte. After the diagnostic, I was told that the fuel pump was bad. I informed the service advisor colton and the service manager todd about the extended warranty on the components of the fuel system. I was denied warranty coverage because they stated that the fuel tank had to be cracked before they would honor the warranty. To my understanding if the item is a part of the fuel system components, it should be covered for the warranty. They refused to satisfy the warranty and I ended up not authorizing the repairs. Now because mercedes will not repair the covered part, I have to take it to another repair shop to have it fixed. I think mercedes should reimburse me for my time and parts and labor for not satisfying their extended warranty.

See all problems of the 2003 Mercedes Benz E500 🔎.

While driving home I smelt smoke. I stopped the car to investigate the smell of smoke that was overpowering the now normal scent of gas which filled my vehicle cabin due to a fuel pump leak. When I exited my vehicle I opened up the drivers side rear passenger door to find smoke emitting from that area. I quickly left the immediate vicinity of the smoldering car and when I turned to look back, I saw flames under my car. I proceeded towards the overpass while moving away from the vehicle attempting to find cellular phone signal, I saw my car now being engulfed in flames. (odi number) 10628900.

See all problems of the 2004 Mercedes Benz E500 🔎.

Bad fuel smell coming into the cab of the vehicle. They have already replaced fuel pump last year and it was smelling so I thought there was something related to that. I went to the mechanic and after they took apart the back seat, they showed me the work they did and the current problem which was a leak in the gas tank from the top bolt that is molded to the plastic tank. He then showed me a stack of tanks about 5 or 6 fuel tanks high, that he said were the tanks that they changed out last week, saying this is a common problem. The rough estimate was $2000. 00.

Crack around fuel pump and fuel line. Constant strong odor of raw gasoline in and around the car. Fills the garage with gas odor and into house. While parked outside gas can still be smelled. Unsafe whether parked, or being driven.

I filled the vehicle up a on 5/10/14 and the next day my wife was telling me there was a strong gas odor in and outside of the car. On may 12. 2014 I inspected the vehicle and the gas odor was extremely strong. I looked online for similar problem and they said it was an issue for all mercedes e-class (2006 - 2009). I removed the rear seat and found the leakage at the fuel pump.

See all problems of the 2006 Mercedes Benz E500 🔎.

Tl-the contact owns a 2004 mercedes-benz E500. The contact stated when he refueled the vehicle to the fuel capacity there was a smell of fuel inside and outside of the vehicle. The problem has occurred numerous of times. The vehicle was taken to a dealer mechanic and the mechanic recommended the replacement of the gasket fuel and fuel pump. The vehicle was not repaired. The manufacturer was notified about the failure. The approximate failure mileage was 106,000. Lb.

I smell gas inside my vehicle when I fill up my gas tank and it smells really strong in the car , I took it to mercedes dealership and they said that there was in fact a leak I had pay for them to diagnois it and they also said it was leaking a little inside the vehicle that they could not fix it and that I had to pay to replace the tank and fuel pump and sending unit .

The contact owns a 2005 Mercedes Benz e-500. The contact stated that fuel fumes were emitting from the rear of the vehicle. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel pump sending unit was leaking after the tank was filled. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

The design of fuel pump in all the Mercedes Benz is very very defective , the company has shown gross negligence to safety of consumers, when ever I fill up the fuel tank , it starts leaking and starts emitting very foul smell in side and out side the car, I think if there is too much leakage of gas which is fitted under the back seats of car , if there is smoker passenger , the car can catch fire right away, I have complained to the dealer to fix this problem , the do not want to cover under warranty for safet , because the car is more than 4 years old and the mileage is more than 50,000, I complained to the head office in new jersey , they suggested me to replace the tank , and pay for it ,the estimate is about $4000. 00 , since it is safet issue they should recall all the cars, which are in thousands with the same defect, I hope you can take care of this problem or file a class law suit to be files again the company for gross negligence.

Noticed a fuel smell in cabin of car and in closed garage. Very strong when recently filled up. Brought to dealer and they found leaking fuel pump assembly on drivers side. Required complete replacement of fuel system.

Fuel pumps leaking fuel underneath the back seat.

The contact owns a 2006 Mercedes Benz E500. The contact stated that whenever refueling, he would smell a strong gasoline fuel odor inside and outside the cabin. The vehicle was taken to an independent mechanic for diagnosis and the contact was informed that there was a leak in the fuel pump that was located under the rear seat. The vehicle was not repaired. The failure and current mileage was 60,000.

Very strong smell of fuel, exterior rear left side. Found fuel leak, left rear of vehicle, dripping heavy underneath. Took vehicle to a european car shop, mechanic replaced fuel seal of fuel pump under rear seat. Mechanic removed large amount of fuel from the affected area (leak under rear seat).

Strong gasoline smell in the car, took it to the dealer for diagnosis, gas leaking from top of gas tank which was underneath the back seat. Remedy was to replace the fuel pump. Which I did at a cost of $479. 63.

There is a smell of gas fumes inside and outside of the car. When the tank is full, liquid gas can be seen running from the topside of the tank, to the driver's side fuel pump.

As reported by many mercedes owners, our mercedes E500 has begun the dreaded leaking fuel pump and sending unit. Upon lifting the backseat and tank covers gas is pooling and leaking all over the top of the tank and onto the ground from these assemblies. These part appears defective and not suited to be overlooked by ntsb. Unfortunately my dealer stated there is not a formal recall yet on these parts, but has heard about the problem many times. What does concern me is there was a recall on the e55 model, but in doing the research just as many E500 owners out there are experiencing the same problems. Please give this high consideration for a recall or further investigation. The well being of owners and drivers is not worth the risk and financial obligations that may occur from a recall. Thank you for your time.

The contact owns a 2005 Mercedes Benz E500. The contact noticed a fuel leak between the driver side fuel tank and the fuel pump, which seeped to both rear seats. A strong gasoline fuel odor emitted inside of the vehicle whether in operation or stationary. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage was 110,000.

A strong gas smell in the passenger cabin as well as outside driver side passenger door and the check engine light prompted me to take the car to a local dealer. After diagnostic test, dealer indicated there was a leaking fuel purge valve and shut off valve. After a $1,600 quote, I requested they not do the work so I could take it for a second opinion. Was called back later that day and informed of a "miscommunication" and that the car was fixed with a $1,600 bill awaiting me. I worked out a payment agreement with the dealer and never took the car back despite intermittent gas smells in and outside the car and check engine light going on and off. The check engine light came back on for good less than 12 months later. Took car to another local shop where I was told one of the fuel pumps needed to be replaced. $600 later, and 4 more trips back to the shop, the check engine light and strong gas fumes still permeate the car. Took it to shop #3 today and was told there is a crack in the fuel tank. The quote is $1,700. I don't trust the dealer, and believe that the fuel pump replace by shop #2 was not the issue. It appears as if it's been the fuel tank all along. This is clearly a defect in the part as the car has never been in an accident and has less than 70k miles on it currently. It's a safety hazard and with two children, I don't have a choice but to fix the problem. Please let me know if there is anything additional necessary to help conclude this investigation. I'm hoping there will be recourse with mbusa to reimburse it's customers for the faulty part replacement and labor costs. Thank you.

I starting smelling a gassy smell seeping into my house at night and after a few days concluded in had to be coming from the attached garage and subsequently after eliminating all other variables I narrowed it down to the car. I parked it outside for a couple of nights and the smell ceased in the house and garage. I then took the vehicle to pompano mercedes to have them check it out and was informed my seals were bad/leaking at the fuel line connections, so without a choice I had them repaired at a cost of $968. 21 on 9/13/2010. This resolved the problem for about 2 months, then the gassy smell returned. I took the car back to pompano mercedes again and explained that I had the car had the same symptoms of a gassy smell. They checked out the vehicle and informed me at this time I had a different fuel leak and that would require them to replace the entire gas tank and internal fuel pumps and seals at a cost of $3000 this time. Quite unhappy with this diagnosis considering I was just there 2 months prior and thought they had repaired the problem only to find out now it was more encompassing than their first attempt at a fix and it was going to cost a boatload of money to re-repair the problem as I was just over the 50k warranty to boot. With the news of the extended warranty settlement at this time I strongly feel my vehicle issues are as described in the class action suit and I should be entitled to reimbursement for the $968. 21 I spent at mercedes discretion.

There has been a strong gasoline smell following a tank fill that fills the garage with gasoline fumes. This problem has been occuring for at least the last 5 years. I entered 1/1/2009 on the form data as an approximate begin date. The fuel smell can be detected in the vehicle at times, but is extremely strong immediately after fill-up. An internet search has revealed that this is a common problem on all mercedes e class models from 2003-2009. I have asked continually about this problem at the mercedes dealer, now mercedes of natick, formerly foreign motors west in natick, massachusetts. Service personnel have denied that there was/is any pattern or problem and indicated that this problem seemed to affect my car only. Only recently have they indicated that at times they have had to replace the fuel tank and both sending units at an out of pocket cost of $850 -$2000. All this for a problem that current research indicates that mercedes has known about for more than 7 years. A class action lawsuit was filed in texas in 2012 for this exact problem. The dealer has offered no financial assistance in this repair, but did indicate that after I paid for the repair, that they would try to contact Mercedes Benz for assistance. While nice, this still puts the entire financial burden on me with only a hope that assistance would come later. So far I have declined the repair. While some vehicles were included under a voluntary recall in 2008, my vehicle was not one of them. In fact, I have never been contacted by Mercedes Benz for this problem. I asked about this issue only 2 weeks ago, late June 2014, and was told that there is no factory repair campaign or recall at this time. This morning I removed the bench portion of the rear seat, folded back the insulating pad and removed the metal access plate for the left side fuel sending/fuel pump unit. Gas was visible.