Automatic Transmission Cooler Problems of Mercury Mariner

The contact owns a 2008 Mercury Mariner. The vehicle was parked when the contact noticed a small leak underneath the front end of the vehicle. The dealer informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 07v453000 (power train:automatic transmission:cooling unit and lines). The manufacturer was aware of the failure. No repairs were performed. The failure and current mileages were 40,000. The VIN was unavailable.

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The contact owns a 2008 Mercury Mariner. The vehicle was parked when the contact observed that there was fluid leaking under the vehicle. The vehicle was taken to an independent mechanic for inspection who stated that the failure was contributed to the air conditioner transmission cooler assembly unit. The estimated repair cost was $800. 00 . The vehicle has not been repaired. The contact had concerns of the safety risk. The failure mileage was 42,000 and the current mileage was 43,000. The system did not recognize the VIN.

2008 Mercury Mariner. Combined condenser/transmission cooling unit (believe is manufactured by visteon) leaked at 48,200 miles. Same unit is used in the 2008 Ford escape. Happened to notice fluid on garage floor. Otherwise could have easily led to failure of transmission with resulting vehicle accident. This defect is the subject of numerous complaints (see for example automobile. Com) and was the subject of a NHTSA investigation # 10024826 and is describe in Mercury's TSB# 08-5-7. How many more times will this widely reported defect occur before you make Ford/Mercury recall? obviously the combined condenser, trans fluid cooler is defective. Are you waiting for deaths or serious injuries before you require the recall?.

The contact owns a 2008 Mercury Mariner. The contact experienced abnormal roughness when attempting to shift gears in the vehicle. He took the vehicle to the dealer and they stated that the transmission cooling unit and lines needed to be replaced. The contact was informed that this was a common issue in which the manufacturer issued TSB number 10022282 (power train:automatic transmission:cooling unit and lines) in reference to the failures. The contact is in the process of having the vehicle repaired. The contact updated complaint on December 26, 2008 to include failure with the power steering idle of pulley and the transmission shifting. The failure mileage was 34,000 and current mileage was 40,000.