Mercury Mariner owners have reported 5 problems related to transmission noise (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Mariner based on all problems reported for the Mariner.
A couple days ago I started my car as usual before going to work to let it warm due to the weather. As I started backing out of my drive I realized my steering wheel isn't moving like it's supposed to. I stopped and turned the car off and then back on, then it was fine. As I'm driving and getting ready to switch lanes on the highway it does it again so I pull on the shoulder and get out the car to check under the hood, a man pulls over to help me seeing as I'm a woman on the side of the road and in my military uniform. He says it could be because of the weather but it should be fine. Now after 2 or 3 days the steering wheel shakes and vibrates and a rattling noise occurs at low speed and certain positions when the wheel is turned, or even at a standstill position. It has recurred several times since the first time and always when the car starts. It can be stopped by turning off the ignition and restarting the car. Also a wrench shows up in the message center, as I read my manual come to find out that's for the transmission. I've read a lot of the comments and complaints and have to wonder, will it take a death because of this for Ford to realize we're not making this up and it's not due to poor or lack of maintenance.
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I own a 2008 Mercury Mariner and I am a little concerned with its safety. On 03/15/13 I was pulling out of my drive and the steering wheel would not turn. I proceeded to put in reverse to get out of the road and backed into the drive. I turned all power down then restarted the vehicle with no problems in the steering. I went to pick up my kids and the steering wheel started to pulsate and I could hear a clunking noise while sitting at a stop sign. Everytime I came to a stop it would do it. On sat. I took it to the local shop. We couldnt notice anything out of the ordinary that would cause this to happen. The only solution was the entire steering column would have to be repalced. I did some research on line to see if this was a known issue or if a recall had been issued. I was amazed at how many complaints have been placed and no recall has been issued. I set up an appt with the dealer for tues. I was working on mon. And left to run an errand for work and the next thing I know, I was driving 65 mph on the highway and with out warning I lost all power in the driving and heard a loud grinding and then clunk. I thought the transmission went out! I immediately turned on my hazards to try and get off to the side of the road cause I was slowing down extremely fast. I was almost in a 3 car accident and luckily eveybody is ok, but it could of been a lot worse! I was towed to a dealer. They comfirmed my fears. The transmission went out with no warning. They told me this is a known problem but there was nothing they could do cause there was no recall on this! when I asked as to why, the said not enough complaints have been made! wow, you have got to be kidding me?!? how many people have to die before these issues are addressed? very unhappy because it's going to cost $5200 to replace transmission and the entire steering column! hold Ford accountable!.
I purchased a 2005 Mercury Mariner in March of 2007, this vehicle had 11,000 miles on it. In June of 2009, I begin hearing rattling noise in the engine and the gears begin operating very poorly. Had an auto shop check out what the problem could be in June of 2009, and was told my transmission needed repair. I stopped driving the vehicle and begin using a rental car until I could put the money together for the repair, which I was quoted over $2100. 00. I contacted Ford to inquire about why I'm having this problem at 40,989 miles, Ford claimed they had no reported cases of my mechanical problem and that I needed to get it to the dealer to be checked out. I was informed I would be responsible for all charges, repairs, towing and rental car expenses, since the 36,000 miles warranty and 3 years had expired. I made arrangements for my car to be repaired by the first auto shop, and the transmission was rebuilt, total coast, not including rental car came to $2237. 50. July 16, 2011 I was traveling approx. 30 miles and my od off light begin flashing, made a stop at a convenient store, restarted the car and the od off light had stopped flashing. While continuing to travel approx. Another 30 miles, od off light begin flashing again, approx. 20 minutes later the check engine light came on. There were no signs of over heating, no strange smells of any sort, the vehicle continued to run as normal. Once I made my final designation, the vehicle appeared to be fine and normal, still no signs of over heating or no strange smells. While traveling back approx. 45 miles, the od off light begin flashing, no signs of over heating, no strange smells. Approx. Another 30 miles, the check engine light came on. Check engine light remained on, I located a coupon for a free scan with aamco, which found that my transmission need to be repaired, the transmission fluid was drained and was burnt. Total cost for this repair, not including rental car is $2290. 00, mileage is at 59,900.
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The contact owns a 2008 Mercury Mariner. While driving approximately 10 mph on normal road conditions and proceeding to a stop, the engine stalled unexpectedly. The vehicle restarted after several attempts with a loud noise coming from the transmission. There were no warning indicators illuminated on the instrument panel. In addition, there was excessive oil leakage from the gasket. The vehicle was taken to an authorized dealer on four occasions, but they were unable to duplicate the failures. The vehicle has not been repaired. The contact was concerned of the safety risk involved. The failure mileage was 1,094 and current mileage was 7,000. Updated 12/1/08 updated 12/05/08.
The contact owns a 2008 Mercury Mariner. While driving approximately 10 mph on normal road conditions, the vehicle came to a complete stop and stalled when attempting to accelerate. The vehicle restarted after several attempts and the transmission made a loud noise. There were no warning indicators illuminating on the instrument panel. In addition, there was an excessive oil leakage coming from the gasket. The vehicle was taken to an authorized dealer on four occasions, but they could not duplicate the failure. The vehicle has not been repaired. The contact was concerned of the safety risk involved. The failure mileage was 1,094 and current mileage was 7,000.