Steering Tie Rod Assembly Problems of Mercury Milan

Tl the contact owns a 2010 Mercury Milan. The contact stated while driving, the steering wheel seized as the power steering warning light illuminated before and during the failure. The vehicle was taken to the dealer brandon Ford (9090 e adamo dr. , tampa, FL 33619) where it was diagnosed with a failed steering gear and tie rod. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 147,000.

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Tl takata recall. The contact owns a 2011 Mercury Milan. Within months of owning the vehicle, the steering wheel became stiff. West herr Ford of rochester (4545 w ridge rd, rochester, NY 14626, 1-(585) 352-1200) was notified several times, but could not provide a remedy. The failure continued and the steering wheel seized. The vehicle was towed to a repair facility where an independent mechanic indicated that there were two failure codes. The contact was advised to take the vehicle to a dealer for further diagnostic testing. The contact stated that a tie rod replacement and an alignment had previously been performed, but they failed to provide a permanent remedy. The contact planned to take the vehicle back to the dealer to be repaired per NHTSA campaign number: 19v001000 (air bags) and for more diagnostic testing regarding the steering. The manufacturer was notified of the failure and stated that the vehicle was excluded from NHTSA campaign number: 15v340000 (steering). The failure mileage was not available.

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Driving down the road power steering was lost and control of the vehicle was lost causing to hit a curb damaging rack and pinion tie rod ends, wheels and tires and alignment.