Side/window Air Bag Problems of Plymouth Grand Voyager

The contact owns a 1997 Plymouth Grand Voyager. While driving 10-15 mph, the driver and passenger side air bags deployed without impact. The vehicle was able to be driven. The vehicle had not been taken to the dealer. The vehicle was examined by the manufacturer and they filed a report. The current mileage was 89,948 and failure mileage was 89,946.

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While driving consumer hit a patch of ice sending the vehicle over a bank. Upon impact, the air bags on driver's side did not deploy. Driver and passenger sustained injuries.

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Driver's side airbag along with horn automatically disabled without incident (have not been involved in any accident or collision). I am concerned that such a safety feature disables randomly to include the disabling of the horn. Any information that can be researched into this matter is greatly appreciated. I believe there is a trend in this manufacturer, as I am aware of another such owner experiencing the same problems.

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Chrysler knows very well that there is system failure in air bag "clock spring" in the steering wheel. Nhtsa should ask Chrysler for one simple piece of information: how many driver's side air bag "clock spring" replacement parts" are you selling? because Chrysler is selling tens of thousands, it is clear to any idiot that there is a manufacturer's defect in this important safety device. Chrysler has a similar problem with fuel tank sender device. They are all breaking.

The horn on the van was intermittent from nearly the first use. We rarely use it an did not remember to inquire about it over a period of several years whenever we were at the dealership for service. Finally, one time we asked about it and were told that we had a faulty sop module and that it was likely that the driver-side airbag wouldn't function. We wrote to daimler-Chrysler and they responded that they wouldn't cover the replacement. Seems ludicrous that a safety device on a new vehicle could be rendered useless and the manufacturer wouldn't step-up to replace it.