Air Bag Problems of Plymouth Grand Voyager - part 1

I was driving and the whole dash panel went out, gas, speed , horn gauges.

See all problems of the 1998 Plymouth Grand Voyager 🔎.

There was a recall on my van for the clockspring. I took it to hayes Chrysler, and they verified that it was under warranty to have it replaced at no cost. Just wanted to report this recall to be added to the VIN history. Hayes will be repairing it within the next couple of days.

See all problems of the 2000 Plymouth Grand Voyager 🔎.

There was a recall on this vehicle. I took it to a local dealer to be fixed. Had classic "no airbag, no horn, no cruise" symptoms. Dealer replaced airbag clockspring, but did not fix the problem of "no airbag". The dealer's stance is "we don't troubleshoot, we only replaced the part. " they let the vehicle leave their service department in an unsafe condition without notifying the customer of an issue, which was only discovered after the vehicle was picked up. Dealer refuses to replace clockspring, and insists on a diagnostic fee to troubleshoot an issue that I have already diagnosed myself. I ended up having to obtain a replacement clockspring on my own, and fit it to the vehicle. The airbag, horn, and cruise control now work on the vehicle. Chrysler refuses to do anything about it.

See all problems of the 1999 Plymouth Grand Voyager 🔎.

The clock spring failed, three years ago and was repaired at consumer's expense. Manufacturer's recall did not include this vehicle. Due to VIN. A month later, consumer received recall letter ,and was told to send a letter for reimbursement, even though the receipt was lost. Dealer lost the records, and the manufacturer purged the records and consumer could not be reimbursed.

See all problems of the 1996 Plymouth Grand Voyager 🔎.

Driving home from minnesota to tennessee the horn and cruise contol stopped responding (clockspring failed) without a horn the vehicle will not allow the driver to alert others to avoid accidents. Vehicle has been parked until I can afford repairs.

While driving the srs light appeared on the dashboard and remained on. Consumer was able to maintain control of the vehicle, and drove it home. Contacted the dealer, and was informed that the clock spring needed to be replaced.

Please note an error on my part entering data into odi #10073098: in the description, replace "/pwr. Steering failure" with "cruise control failure". I incorrectly typed 'pwr. Steering' in probably because I was so enraged that I had to pay the dealer one day's pay to fix their (christler's) problem that is an obvious defect and should not be my responsibility. Is the $240. 00 I paid to them the penalty the average consumer must pay to account for their engineering defects and ignorance? or is the real penalty the potential loss of my or one of my family member's lives for driving defective junk? .

Clock spring problem: my 1998 Grand Voyager had the same symptoms and problems subject to the recall but the dealer and Chrysler insist my vechicle not covered by recall. I explained that maybe the problem is more widespread than they admitted, as I can see from your site ,at least 109 others agree with me.

Egr system failure (failing airbags, horn, and cruise control system)-as per an article in todays atlanta journal-constitution, you are currently probing Plymouth Grand Voyagers from model years 1998 & 1999 due to 109 complaints regarding failing airbags, horns, and cruise control systems. Therefore, since my van had the same problem, I want to be added to your list.

1999 Plymouth Chrysler Grand Voyager defective clock spring. There was a recall for vans up to year 1998, but for some reason the 1999 vans haven't been recalled because of the clockspring. This may cause a malfunction of the airbag and the horn doesn't work.

The subject vehicle has had a failure of the clock spring mechanism. This has resulted in the air bag deployment (along with cruise control and horn) being non functional. Chrysler has admitted this problem exists with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage.

1999 Plymouth Grand Voyager. VIN 2p4gp44r2xr377984. The subject vehicle has had a failure of the clock spring mechanism (according to the dealer). This has resulted in the failure of the air bag deployment (along with cruise control and horn). Chrysler has admitted this problem exists (via recall) with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage.

The clock spring failed which caused the light to illuminate, and caused the horn to become inoperative. Dealer notified.

While traveling on the highway and without prior warning air bag light appeared on the dashboard. Also, there was no horn. Dealer was aware of the problem.

There was a recall regarding the clock spring, however no parts were available.

Consumer states that their vehicle air bag clock spring had the same defect stated in recall number 02 v 293 000. Vehicle not included cause the recall is for the earlier model. Ph.

The cruise control and horn does not work due to the clock spring. Please fill in additional information. Dealer is aware of the problem. Ph.

On brakes, had to replace the break drums and complete brake job. In December had to have complete r & r head gasket replaced. Had head replaced thermostat replaced and recall of clock spring, which I had to replace before I received recall notice.

Early fall service engine soon light on. Dealer charged several hundred dollars to fix. Soon after air bag lite came on while driving but often went off or flickered. Believed it was loose wire or fuse, caused by dealer fixing previous problem. So did not believe it was urgent. However now cruise control does not work either. Became alarmed that problems were connected and air bag may not be functioning, and that this problem may be dangerous. Went to NHTSA site and was shocked to see recall notice posted for air bag lite/no cruise control clock spring problem. I am concerned because my vehicle has more than 70,000 miles on it but it was manufactured in 2/98, within the recall parameters please advise. I will be contacting my dealer as well. Thank you for your oversight of this problem. Dt.

The brake system was defective, there were burn like smells, and noises, the clock spring was inoperative and caused other problems, and the squeaking serpentine belt had gone bad. Scc.

No summary listed for above vehicle.

See all problems of the 1997 Plymouth Grand Voyager 🔎.

Consumer states cruise control is inoperative due to a defective clockspring.

Consumer states horn is inoperative due to a defective clockspring.

Consumer states air bag is inoperative due to a defective clockspring.

This is my third attempt at getting this matter reported! I have called twice before (around 7/17 and again around 8/7) but have yet to receive the form(s) I need to sign! according to your site my report "is the first step" in getting this very definite safety related defect fixed. I have no air bags that work, as far as I know, no horn (definitely), and no cruise control. I know it is probably the clockspring, but cannot afford to have it fixed!.

Voyager air bag and speed control. Stockton Dodge service dept. Estimated $225. 00 plus tax to replace a steering wheel "clockspring". I was informed that this is a typical failure on these Chrysler vehicles. Stockton Dodge told me the "clockspring" was not a recall on this 1997 voyager.

I used to be a machanic, I have taken the defective clockspring assy apart and found that the wiring harness that is suppose to wind & unwind--I found an area that was bending/kinked instead so it was just a matter of time till turning the steering wheel enough the wires would break. In my opinion this is a defective part and since it plys a part in the proper function of the airbag system and horn this is related to a safety item. . I did see on your web site that there is an investigation on this right now.

In early June, my air bag dash light came on. I took the car to the dealer for repair. The charge for diangosis and replacement of this part (clock spring) was excessive. The diagnostic effort took less than 15 minutes, for which I was charged $99. Labor and parts were another $182. Out of curiosity I sought info on the web and found the ntsa site, where I learned that many other owners experienced the same gouging and that one owner had actually disassembled the clock spring and found that there was a clear problem with the internal wiring. First, Chrysler is making a very handsome profit on the part and second, the repair costs were outrageous.

Horn doesn't work. Took vehicle to dealer, and had clockspring and airbag module replaced. But, problem still exists. Please add VIN.

Air bag warning lamp continuously illuminated with failure of horn & cruise control. Previous year models are being recalled for same clockspring not being wound correctly during installation.

Air bag/ horn, and cruise control went out at same time. Contacted dealer, dealer noted that clockspring was the problem.

Clock spring on vehicle is not working properly which resulted in is that the air bag has been turned off. Also the cruise control has been shut off. Contacted dealer, and the dealer replaced the parts.

Air bag safety light goes on and off intermittently. Horn does not function when light is on. Confidence in airbag is suspect, but not clear to me what the repair responsibility would be. Does not seem like a normal consumable like tires, breaks or fuses but rather a design defect that should be corrected by Chrysler.

Light came on for the airbags and brakes. Then, windshield wipers wouldn't work. Dealership is aware of the problem. Consumer states that other electrically related components like the windows failed as well, the dealer could not find what was causing the problem.

Not working are: airbag, horn and cruise control.