Equipment Problems of Tesla Model X - part 1

Tesla Model X owners have reported 320 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model X based on all problems reported for the Model X.

1 Equipment problem of the 2020 Tesla Model X

Failure Date: 10/06/2026

I own a 2020 Tesla Model X equipped with hw3 and full self-driving (fsd). After a Tesla software/fsd update earlier in 2026, the vehicle began experiencing a recurring problem during fsd operation. The issue has now occurred more than 20 times. During certain fsd-controlled maneuvers, particularly when turning from a complete stop onto a higher-speed road, fsd commands unusually aggressive acceleration. During the acceleration, fsd abruptly aborts/disengages and the vehicle logs diagnostic fault code di_w124. Cruise control and fsd then become unavailable. There is one particular location where the condition is highly reproducible. Fsd turns from a stop onto a road with a 50 mph speed limit, rapidly accelerates the vehicle, then triggers di_w124 and aborts. Tesla previously inspected the vehicle for this issue and advised that the vehicle hardware checked out normally. The problem has nevertheless continued through subsequent Tesla software updates. After another recent software update, I tested the same maneuver again on [xxx], and the same di_w124/fsd abort occurred. The problem did not occur prior to the earlier software/fsd update and appears to be associated with fsd-controlled acceleration rather than a general vehicle hardware failure. I am concerned that a driver-assistance system commanding aggressive acceleration and then unexpectedly disabling itself during the maneuver presents a potential safety risk, particularly when entering a 50 mph roadway or merging into traffic. Tesla has previously inspected the hardware but the condition remains unresolved. I am reporting this so NHTSA can determine whether other 2019–2020 Tesla model s/x hw3 vehicles are experiencing the same di_w124 fault during fsd-controlled acceleration. Here is a link to the video that was taken a few months ago. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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2 Equipment problem of the 2018 Tesla Model X

Failure Date: 09/26/2026

Following battery replacement under service order #xxx at a Tesla service center, my 2018 Tesla Model X 100d (VIN [xxx]) was returned with the underbody belly pan visibly detached and drooping toward the road surface. Fasteners were not reinstalled after service. Additional post-service issues include: recurring "electrical system power reduced — vehicle may shut down unexpectedly" warnings, repeated touchscreen failure, and falcon wing doors opening while driving. None of these conditions existed before service. Vehicle is not being driven due to safety risk. I have photographic evidence dated xxx. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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3 Equipment problem of the 2016 Tesla Model X

Failure Date: 09/17/2026

My 2016 Tesla Model X is subject to NHTSA recall 24v615000 for detaching roof appliques. The component was previously inspected by Tesla under this campaign. Last week, the center spine applique completely detached and flew off the vehicle at highway speeds, creating an immediate road hazard. The service center finally agreed to dp t h e repair but the Tesla authorized service center failed to properly complete the recall remedy, damaged adjacent water/wind seals with chemical solvents during the process, and is refusing to return the car to a safe, weather-tight condition without charging the me $2,800.

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4 Equipment problem of the 2018 Tesla Model X

Failure Date: 09/11/2026

I am reporting a serious fsd safety-related software issue. While fsd was engaged, my 2018 Model X 100d (hw3, software 2026. 26. 6. 1, fsd 12. 6. 4) unexpectedly came to a complete stop in the middle of the street twice. Please do not treat this as a repair estimate. I am requesting that Tesla review the fsd telemetry/event logs for both incidents and escalate the issue to the fsd/autopilot engineering team. The vehicle stopping in the middle of an active roadway creates a potential collision hazard. Please document this as an fsd safety complaint/software defect and confirm that the events have been submitted for engineering review. I am not authorizing any paid repair based on this complain. I had a major incident today xxx at 10:50,in-front of home depot at [xxx]. I called the car through summon option to come to me from parking lot and it moved forward and hit the curb and damaged my front bumper also I had numerous fsd safety issues in last week which I reported to Tesla but they are unresolved. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

5 Equipment problem of the 2020 Tesla Model X

Failure Date: 09/02/2026

On September 2, 2026 at 2:25 pm, my 2020 Tesla Model X performance was operating under Tesla Smart summon in a parking lot in carrollton, texas. I was outside the vehicle, maintained a clear line of sight at all times, and actively supervised the vehicle through the Tesla mobile app. No one was inside the Tesla. While Smart summon was pulling the vehicle out of a parking space and turning into the driving aisle, the passenger side of my Tesla contacted the rear corner of an adjacent stationary parked vehicle. As soon as I observed the contact, I immediately stopped the Smart summon operation. Both vehicles sustained property damage. The adjacent vehicle had been stationary and visible throughout the maneuver. I am reporting this because Smart summon failed to maintain sufficient clearance from a stationary parked vehicle while maneuvering out of the parking space.

6 Equipment problem of the 2021 Tesla Model X

Failure Date: 08/26/2026

Please see attached letter to Tesla outlining issues.

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7 Equipment problem of the 2022 Tesla Model X

Failure Date: 08/24/2026

Critical fluidity/accessibility defect the vehicle lacks a standard mechanical horn assembly, instead it is equipped with a small electronic button. This configuration creates a severe safety hazard due to the following critical failure points: high-stress unusability: the button is highly difficult to locate during an unfolding emergency, causing a dangerous delay in driver reaction time. Loss of function during maneuvers: when the steering wheel is actively turning, the button's position shifts constantly, making it physically impossible to find or press reliably while evasive steering is underway. Failure to warn: this design directly compromises the driver's ability to sound an immediate audible warning, drastically increasing the risk of an unavoidable collision.

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8 Equipment problem of the 2024 Tesla Model X

Failure Date: 08/19/2026

On xxx, at approximately 3:30 pm while using fsd (supervised) on software 2026. 21. 6, my Tesla Model X came to a sudden complete stop in the middle of a busy four-lane intersection. I had to intervene. The fsd feedback prompt appeared; I selected critical. Approximately one mile later, while programming a destination, fsd pulled over unsafely on a busy multi-lane road with barely enough room for 50 mph traffic. I intervened again and selected critical on the prompt. Neither event appears in the dashcam viewer (only sentry parking clips visible). These continue a pattern. Previously, while driving from [xxx] to [xxx], the car jumped across freeway lanes unsafely. I reported it via the Tesla app and to cathedral city service. Technicians lacked diagnostic equipment, said they would escalate to the fsd team for research, and promised to realign the front cameras on a return visit. Months later: no follow-up and cameras still cosmetically misaligned. Camera calibration menu only shows clear option (I did not clear it). I have submitted a service request and emailed Tesla requesting internal logs/telemetry and full escalation. Filing this for an independent record. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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9 Equipment problem of the 2019 Tesla Model X

Failure Date: 08/18/2026

My 2019 Tesla Model X has full self driving (fsd) software version 12. 6. 4, which is the latest version provided by Tesla for my vehicle. While driving with fsd engaged, the car became confused by the yellow centerline road markings and possibly lines of black tar road repair and swerved across the centerline and into oncoming traffic. I had to take manual control over from the fsd software to swerve the car back into my lane to avoid oncoming traffic. It is clear that this fsd software version is faulty and not capable of promised autonomy. There are newer versions of the full self driving software that Tesla is providing to newer Tesla vehicles but not to my older Tesla with ai hardware 3. I believe the NHTSA needs to investigate Tesla's faulty fsd software.

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10 Equipment problem of the 2017 Tesla Model X

Failure Date: 08/03/2026

The main vertical display which shows rear view camera when car is in reverse is extremely slow. My rear view camera at times doesn’t show up until 15-20 seconds of putting the car in reverse and sometimes, the camera doesn’t even come up. This happens frequently on a weekly basis. I think the unit needs to be replaced for the camera and the entire car to be responsive. Now to answer your questions: 1. Yes it is available for inspection upon request 2. By the rear view camera not turning on the second the car is in reverse. This puts everyone’s safety at risk. 3. I have not gone anywhere to show it. It’s just a very slow computer, everything on it works very slow, needs replacement. 4. No it has not been. 5. No.

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11 Equipment problem of the 2024 Tesla Model X

Failure Date: 07/29/2026

On 7/29/2026, 2:45 pm pst, I tapped the in-car myq interface to send an "open" command. Due to network latency/ connection drops in the Tesla infotainment system, there was a significant delay before the open command executed. After it finally opened, I proceeded to back out in reverse. However, due to buffering/retry logic during the network reconnect, the system unexpectedly transmitted a follow-up "close" command without any driver input. Because this automated ghost command executed while the vehicle was actively backing out, the overhead garage door unexpectedly began closing, striking the car and shattering the left falcon wing door glass. Safety concern: the infotainment software suffers from a critical retry/buffering flaw where latent network api payloads execute out of sequence or trigger unintended secondary commands after initial connection drops. Transmitting an unprompted "close" signal to an overhead garage door while a vehicle is actively moving in reverse creates a severe collision hazard and safety risk for occupants and bystanders.

12 Equipment problem of the 2025 Tesla Model X

Failure Date: 07/02/2026

While operating a 2025 Tesla Model X on full self-driving (fsd supervised), the vehicle engaged in leader-car following behavior and trailed a slow-moving vehicle onto an active railroad crossing. Fsd failed to ensure the exit path was clear, causing the vehicle to suddenly decelerate from 12 mph to 0 mph, stranding the car directly on the tracks just as the crossing's active warning lights and gates triggered. When attempting to take immediate manual control to clear the tracks, the vehicle suffered a severe drivetrain control lockout. The vehicle remained unresponsive and stuck at 0 mph for approximately 3 seconds despite driver intervention to shift into reverse and accelerate. After the 3-second software lag, manual control was recovered, and the vehicle reversed. A dropping railroad gate arm struck the vehicle's panoramic roof and hood during the escape. Telemetry stats and multi-camera dashcam video of this autonomous software failure and control lockout have been retained.

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13 Equipment problem of the 2023 Tesla Model X

Failure Date: 06/27/2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the apparent malfunction involved Tesla full self-driving (supervised) during an autonomous highway lane change. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk?** the vehicle struck lane delineator posts at approximately 70 mph without any observable warning or corrective action. Immediate manual intervention was required to avoid a potentially more serious collision with surrounding highway traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center unknown. The incident has not been reproduced or independently confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** a Tesla service request has been opened. The vehicle has not yet been inspected by Tesla or any independent investigator. No police report was filed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** no. There were no warning lights, warning messages, audible alerts, emergency braking, or diagnostic notifications before, during, or after the incident.

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14 Equipment problem of the 2023 Tesla Model X

Failure Date: 05/16/2026

A car was backing up and almost hit my front bumper. The Tesla Model X horn isn’t in the middle of the steering wheel on top of the airbag like every other car I have driven. There is a button (one of 7) on the steering wheel for the horn. Unsafe.

15 Equipment problem of the 2022 Tesla Model X

Failure Date: 05/07/2026

The primary front trunk (frunk) latch mechanism fails to unlatch on the first attempt, requiring multiple actuations to open. When I brought the vehicle to the manufacturer's official service center to have the defective safety latch inspected and repaired, they confirmed the behavior but refused to fix the underlying hardware. Instead, the service center officially documented on my repair invoice that this latch failure is "frequently present and deemed a characteristic of the vehicle. " a malfunctioning, binding, or misaligned front trunk latch poses a severe safety risk. If the primary latch is failing to release properly, it indicates a defect in the retention mechanism that could lead to the hood unexpectedly opening, flying up, and obstructing the driver's vision at highway speeds (a known issue that has caused recalls in the past). The manufacturer's refusal to repair a failing primary safety latch, and instead documenting it as a normal "characteristic," leaves a critical safety component in a compromised and dangerous state. There were no warning lights prior to this failure; it is a physical, mechanical defect that the manufacturer has acknowledged in writing but refuses to remedy.

16 Equipment problem of the 2024 Tesla Model X

Failure Date: 05/04/2026

I would like to report a potential safety issue regarding Tesla full self-driving (fsd), specifically version 14. 3. 2. Following any driver intervention (such as braking or steering override), the system presents a prompt asking “why did you intervene?” with selectable options (e. G. , navigation, discomfort, preference, critical) or voice input. In my experience, this prompt does not automatically dismiss and requires manual interaction with the touchscreen to clear. This design creates a safety concern because: - it introduces a mandatory driver interaction immediately after a disengagement event. - it diverts driver attention away from the road during a potentially critical moment. - it may encourage rushed or inattentive responses just to clear the interface. Driver intervention moments are often associated with complex or unsafe driving situations, where full attention is essential. Requiring touchscreen interaction at that time may increase the risk of distraction-related incidents. I believe this behavior could represent a human-machine interface design issue that impacts driver safety. Vehicle: Tesla [model] software version: fsd 14. 3. 2 frequency: occurs consistently after interventions.

17 Equipment problem of the 2023 Tesla Model X

Failure Date: 04/29/2026

While using the fsd system, anytime you take over, a large popup appears on the main screen disabling all user input, or view of the map or any other information needed to drive the car, until you tap one of the options on the screen. This can happen multiple times during any drive, at everytime you take over. This is exceptionally dangerous and outright one of the dumbest things I've ever seen a car do.

18 Equipment problem of the 2017 Tesla Model X

Failure Date: 03/18/2026

High voltage battery management system generated fault codes bms_u008 and bms_f071 during a supercharger charging session, prohibiting drive mode. Vehicle had been driven normally to the supercharger with no drive-prohibiting alerts during transit. After connecting to the supercharger, fault codes manifested. Despite fault condition, vehicle continued charging to 93% state of charge before requiring towing. This is the second such event — original hv battery also generated bms fault alerts prohibiting drive mode during a charging session in January 2024 and was replaced with a remanufactured assembly. Third-party firmware alert data shows recurring hardware charging fault alerts (chg_f018, chg_f076, customer message: unable to charge) occurring in January and February 2026, weeks prior to the March 2026 failure. Alert di_u014 also fired repeatedly on March 18, 2026 indicating insufficient 12v supply contributing to undriveable condition — a separate system from the hv battery. Tesla service center has not investigated whether supercharger charging events contributed to either failure, has not produced supercharger session logs, and has not attempted software-level fault resolution before recommending full hardware replacement. Tesla's own firmware documentation describes bms_u008 as potentially self-clearing and bms_f071 as having a documented clear condition. Remanufactured battery subsequently drained from 88% to 0% over 11 days while unplugged at service center — 6-9% per day versus normal 1-3% per day vampire drain, consistent with active bms fault causing abnormal parasitic draw.

19 Equipment problem of the 2018 Tesla Model X

Failure Date: 03/14/2026

I own a 2018 Tesla Model X that has multiple breakdowns ( 3 times to date: Feb. 28, 2026, Mar. 7, 2026, Mar. 14, 2026) resulting in the vehicle becoming undriveable and could not be shifted out of neutral. During driving on separate occasions, the vehicle displayed multiple safety warnings and critical systems became disabled. Alerts shown on vehicle included: 1. Automatic emergency braking unavailable 2. Power braking assist reduced 3. Parking brake not applied 4. Safety restraint system issue 5. Abs disabled 6. Park assist unavailable 7. Service required following these alerts, the vehicle became undriveable and could not be shifted properly, remaining stuck in neutral. The vehicle therefore could not be driven safely. The vehicle was previously taken to a Tesla service center after an earlier breakdown. Tesla reported cleaning corrosion during service, but shortly after the vehicle was returned, the problem occurred again with the same or similar safety warnings. This issue is concerning because multiple braking and safety appear to fail simultaneously, including abs, braking assist, and restraint system alerts. The vehicle becomes undriveable and may create a dangerous situation. Given the repeated breakdowns and the disabling of critical safety systems, I am reporting this issue for investigation.

20 Equipment problem of the 2020 Tesla Model X

Failure Date: 03/13/2026

On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle’s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: the vehicle gave no dashboard warning no hood movement or vibration was visible prior to the event the hood opened suddenly and violently rather than gradually if the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety concern a hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffic. This type of failure could easily cause a high-speed crash. Video evidence of the incident [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

21 Equipment problem of the 2023 Tesla Model X

Failure Date: 02/17/2026

On February 17 at approximately 9:30 am, while my wife was driving uphill, the vehicle abruptly shut down and became completely disabled. It began rolling backward despite her attempting to accelerate. Multiple warning alerts activated simultaneously, and the vehicle would not respond to forward input. Our [xxx] child was in the vehicle at the time. A total loss of power while in motion, combined with unintended rollback on an incline, represents a catastrophic safety defect. This was not a minor malfunction — it created a direct and immediate risk of collision and serious injury. Compounding this concern, on the morning following the incident at approximately 6:00 am, I discovered one of the vehicle doors open without any user interaction. The vehicle had been secured the night before. This raises serious questions regarding electronic reliability and system integrity. Given the severity of these failures, I have lost confidence in the safety and dependability of this vehicle. My family’s safety cannot be subjected to further uncertainty. If this matter is not resolved promptly and satisfactorily, I am prepared to pursue all available legal and regulatory remedies, including formal complaints to appropriate federal safety authorities. Please confirm receipt of this letter and provide a written response outlining next steps within five business days. This situation placed my wife and child in direct danger. I expect a resolution that reflects the seriousness of that fact. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

22 Equipment problem of the 2018 Tesla Model X

Failure Date: 02/03/2026

The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and access points were inoperable and the vehicle could not be unlocked, disconnected, powered on, or placed into any service or tow mode. Emergency front-trunk release cables had to be used and external 12-volt power applied at the jump terminals to wake the vehicle. The inability to access the vehicle was unexpected and alarming. Children, pets, elderly, and others could have been inside of the vehicle. Thankfully, they were not. Tesla inspected the vehicle and stated the failure was related to the battery coolant heater. The failure resulted in a complete vehicle immobilization and access failure. I had previously experienced restart warnings on the dashboard, but I did not expect a total lockout and loss of access. The inability to access the vehicle was unexpected and alarming. It may be a known safety issue. It should be recalled. This condition presents a serious safety risk because occupants could be trapped inside the vehicle and the vehicle cannot be accessed or moved without external power. In extreme heat or cold, or in a medical or emergency situation involving a child or pet, this failure mode could create a life-threatening situation. Importantly, even after multiple requests, I have not received a copy of the diagnostic report, or anything other than informal emails or calls. Tesla has not provided information regarding this failure other than broad statements, and visuals of the location of the battery pack, in an attempt to deny warranty coverage. The Tesla reports a high voltage system alert currently. The vehicle is subject to Tesla’s battery and drive unit limited warranty. Tesla has stated that the failed component was the battery coolant heater, but has refused to cover the repair under warranty. Tesla confirmed the failure but has not provided the diagnostic report, fault codes, or vehicle logs supporting its determination.

23 Equipment problem of the 2018 Tesla Model X

Failure Date: 02/01/2026

On 02/01/2026 at approximately 2:07 p. M. , my 2018 Tesla Model X (VIN [xxx] , approximately 151,099 miles, software version 2026. 2. 3) experienced sudden unintended acceleration while I was driving near [xxx] . I was [briefly describe what you were doing, for example: “slowing to a stop in traffic,” or “slowly pulling into a parking space,” or “braking to turn into a driveway”]. My foot was on the brake and I was not attempting to accelerate when the vehicle suddenly and unexpectedly surged [forward/backward] with far more power than appropriate for the situation. I had to [firmly press the brake / shift to neutral / steer away] to avoid a collision. At or around the same time, a “sudden unintended acceleration” warning/message appeared on the vehicle’s display. This acceleration did not match my pedal input and created a serious risk of a crash. [there was no contact, damage, or injury / or briefly describe any damage or injuries, if applicable. ] the vehicle was operating on software version 2026. 2. 3 at the time. [autopilot/traffic?aware cruise control/full self?driving was on/off at the time – please select what is correct. ] I have reported this incident to Tesla and requested that they preserve and review the vehicle log data for this time and location. I am filing this complaint because I believe this is a safety?critical defect involving sudden unintended acceleration, and I am concerned it could recur and/or affect other Tesla vehicles. *** if you tell me exactly what you were doing (parking vs in traffic, approximate speed, forward vs reverse, autopilot on/off), I can fill in the bracketed parts precisely for you. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

24 Equipment problem of the 2018 Tesla Model X

Failure Date: 01/14/2026

Water entered the passenger cabin of my vehicle during normal rain exposure while the vehicle was parked overnight. The failure occurred at the roof glass/seal system, allowing rainwater to intrude into the interior behind the second-row seating area and soak the carpet and underlying padding. This resulted in persistent moisture and a strong musty odor inside the cabin, consistent with microbial growth and mold risk. The condition affects interior air quality and poses a potential health risk to vehicle occupants, particularly children or passengers seated in the rear. Prolonged moisture inside the cabin also raises safety concerns related to corrosion and possible impact to electrical components, sensors, and restraint systems routed through the interior floor area. The condition substantially impairs safe and normal vehicle use. The presence of moisture and microbial odor makes the vehicle unsuitable for passenger transport and creates uncertainty regarding the integrity of interior and electrical systems. The issue was inspected and confirmed by the manufacturer’s authorized service center. The service center documented that water intrusion occurred through failed or missing sealant around the roof/door glass assembly and confirmed saturation of interior carpet and padding. The manufacturer recommended replacement of interior padding for safety reasons but declined responsibility due to the vehicle being outside the basic warranty period. There were no warning lamps or messages prior to discovery. The issue was identified after rain exposure when wet carpet and odor were observed. The problem is reproducible under rain conditions. The vehicle is available for inspection upon request.

25 Equipment problem of the 2026 Tesla Model X

Failure Date: 01/06/2026

In January my parents Tesla in self driving mode drove them straight through a building. The breaks didn't deploy, the airbags didn't deploy and the steering wheel was shaking and unresponsive. Thankfully no one was seriously injured. That said, there was a lot of physical damage to the restaurant/building and the car was completely totaled. We are certain that there were catastrophic failures with the car that caused the accident however the mechanic has informed us that due to her nda she cannot provide any details about her findings after examining the car. She sent her findings to Tesla who was supposed to issue a report to us and the insurance company, but several months later we still have not received anything. They are well past the 30 days time limit. We cannot get anyone from Tesla to respond to us. There was a police report and the cops, firemen, and mechanics where all absolutely floored that the airbags didn't deploy given the damage to the vehicle. Self driving failed. Breaks failed. Steering failed. Airbags failed. And Tesla has failed to respond.

26 Equipment problem of the 2020 Tesla Model X

Failure Date: 12/31/2025

I am a software engineer and owner of two 2020 Tesla Model X (raven) vehicles. Both exhibit a serious safety defect after installing firmware 2025. 44. 25. 4 with fsd v12. 6. 4. Vehicle configuration: model s/x with mcu2 (intel atom) and hardware 3 (hw3). Defect description: when full self-driving (fsd) is engaged, the vehicle intermittently enters a critical failure state while in motion: • the instrument cluster (driver display) suddenly goes completely black • the center screen issues a red “take control immediately” alert with alarms • the infotainment computer performs a watchdog reset and reboots (Tesla logo appears) while the vehicle is traveling at highway speeds this has occurred multiple times on both vehicles. Suspected cause: the 2025. 44 software update appears to introduce additional dashcam telemetry writes (speed, steering, fsd state) to the usb device while recording video. On mcu2 (intel atom), this creates an I/o and cpu bottleneck that starves display and safety-critical threads, triggering an operating-system watchdog reboot. Disabling dashcam immediately stops the crashes, indicating a resource-exhaustion condition rather than driver error. Safety risk: during the blackout and reboot, the driver loses all visual feedback from the instrument cluster while being instructed to take control. This creates a high risk of collision, especially at highway speeds or in complex traffic environments. Severity: loss of driver display and system reboot while driving constitutes a safety-critical defect. This condition could lead to serious injury or death. I request NHTSA investigation into instrument-cluster blackouts and system reboots on Tesla hw3/mcu2 vehicles when fsd and dashcam are enabled.

27 Equipment problem of the 2024 Tesla Model X

Failure Date: 12/28/2025

It was a windy day I was driving to work I was only driving max 14 mph and there were leaves flying due to the wind and without any warning the phantom break came on and my car just randomly stopped. It was in my neighborhood at 1830. It left me traumatized for few minutes because there was no need for the car to randomly stop like it did. The outcome could have been an injury if I was on the freeway or if a car was behind me. Till this day ever time I drive it I wonder if I will have the same incident again.

28 Equipment problem of the 2020 Tesla Model X

Failure Date: 12/12/2025

I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla insurance company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable. When I attempted to obtain an inspection and estimate from a Tesla manufacturer repair facility, the appointment was cancelled after communication between the insurance company and the repair facility. This prevented me from obtaining a competing repair estimate. Because Tesla operates the vehicle manufacturing, repair network, and insurance services within the same ecosystem, I am submitting this information for review regarding potential impacts on repair access, repairability, and consumer choice.

29 Equipment problem of the 2023 Tesla Model X

Failure Date: 12/03/2025

While using full self driving (fsd) for autoparking, the car backed into and sideswiped a pole.

30 Equipment problem of the 2023 Tesla Model X

Failure Date: 11/18/2025

1. The horn button in not located in the center of the steering wheel but is located as a separate button off to the side and therefore is difficult to located in times of emergency when it is needed. 2. Where the button is located it is not intuitive in times of panic and emergency to try and located where to press the horn button. If you happen to be turning the wheel, it is almost impossible to find the button. 3. On future Tesla x models. Tesla the manufacture decide to relocate the horn back to the center of the steering wheel. 4. We have had several close calls and missed accidents partly due to the fact we could not located the horn button in times of emergencies. 5. It seems like it would be a simple fix for the manufacturer to install an updated steering wheel for the safety of all occupants and other drivers.

31 Equipment problem of the 2016 Tesla Model X

Failure Date: 11/12/2025

Description of problem: instrument cluster complete failure my 2016 Tesla Model X instrument cluster has completely failed and permanently displays "car off" regardless of the actual vehicle status, including while actively driving at highway speeds. Critical information I cannot see while driving: gear position (p, d, r, n) - I have no visual confirmation of what gear the vehicle is in vehicle speed/speedometer warning lights (brake, abs, tire pressure, etc. ) battery status any critical safety alerts this is an extremely dangerous condition that prevents me from knowing essential driving information required to operate the vehicle safely. Federal safety violations: this defect clearly violates federal motor vehicle safety standards (fmvss) no. 101 and no. 102. Gear position indicators must be "permanently displayed in view of the driver" critical safety information must be accessible to a properly seated and belted driver instrument panels must provide essential vehicle status information Tesla's pattern of similar recalls: Tesla has previously recalled vehicles for similar instrument cluster issues: 2023 recall (NHTSA campaign 23v-404): Tesla recalled 2012-2023 model s and 2016-2024 Model X vehicles for incorrect instrument panel warning light font size, specifically stating that warning lights with smaller fonts "can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash. " 2022 recall (multiple campaigns): Tesla recalled model s and Model X vehicles for touchscreen failures affecting backup camera, window defroster/defogger, and instrument cluster displays.

32 Equipment problem of the 2023 Tesla Model X

Failure Date: 10/11/2025

Tesla has taken the horn away from the traditional center of the steering wheel and put a ridiculously small button on the side of the steering wheel. Most times when you need to use your horn it’s because of a sudden, unanticipated situation. It’s intuitive to hit the center of the wheel. It’s absolutely impossible to find the tiny button in that situation. One has to take their eyes off the road and look for the button. By the time it is located the situation is over. I understand Tesla has corrected this on their current vehicles and gone back to the traditional center of the wheel. But that does not help owners of the affected autos. They should be required to offer a solution, like a stand alone button that can be attached to the center steering wheel. The current configuration is flat out unsafe.

33 Equipment problem of the 2020 Tesla Model X

Failure Date: 09/30/2025

Horn stopped working.

34 Equipment problem of the 2018 Tesla Model X

Failure Date: 09/22/2025

The horn on the steering wheel stopped working. It causes the air conditioning to turn on when pressed.

35 Equipment problem of the 2023 Tesla Model X

Failure Date: 09/05/2025

The horn is in a place that is difficult to find in hazardous situations rather than in the center of the steering wheel like every other car on earth. We have found it dangerous many times.



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