Body Problems of Toyota Highlander - part 1

Failure of the rear hatch power struts. Door not opening or closing properly.

See all problems of the 2022 Toyota Highlander 🔎.

Was driving 70 mph on NJ 287 when all sudden I hear something that sounded like implosion and air was coming from sunroof. Ended up being sun roof glass flew out of car sunroof frame. Toyota knew it was a defect as they did inspection but did not want to cover it because they said it’s out of warranty. Thankfully no one was driving behind me at that time.

See all problems of the 2014 Toyota Highlander 🔎.

Trunk has stopped working. It loudly beeps and will not open on its own. Trunk has to be manually opened and shut with great force to be used.

See all problems of the 2021 Toyota Highlander 🔎.

Paint is peeling off my car, this is confirmed by Toyota it was covered by the consumer support program which expired in July however the paint did not start peeling off until last week. Toyota said that there wasn't anything they could do. This is clearly a manufacture defect and should be repair by Toyota at no charge to me.

See all problems of the 2015 Toyota Highlander 🔎.

On 11/22/2025, we were done shopping and when we tried to open the trunk it made weird squeaky sounds and we tried to close it but it suddenly self destructed. There was a loud noise and it shattered instantly and there was glass everywhere.

See all problems of the 2018 Toyota Highlander 🔎.

The paint on the hood is flaking off. There is no reason other than the paint being defective for this to happen in this manner. We just noticed it today. 11/14/25.

See all problems of the 2017 Toyota Highlander 🔎.

We own a 2020 Toyota Highlander, and both of the exterior door handles for the backseat have broken. The first in Jan 2025 and the second a few days ago. When the first was repaired (a different door) I was told this happens often on Toyota doors and is to be expected. If this is true why are stronger components not being used in manufacturing? the first doorhandle was replaced totaling $370 and now we are going to have to replace the second. It is disheartening to know that you can purchase a car that is supposed to be so safe, but if something were to happen I might not have a way to open the door to get to my children in the back seat.

See all problems of the 2020 Toyota Highlander 🔎.

The rear hatch door will not close or open and just sit there. And dings, you have to manually close it and open it most times and it never fully sucks up and latches fully and it doesnt notify you on the hood display of the car , so when we were driving down the road, we heard loud hissing and road noise coming from the rear and come to find out the rear hatch had never fully closed or latched itself fully. And it hangs up constantly.

Failed seals on roof rack that allowed water to enter the a pillars. Unknown potential damage to air bag system, and electrical wiring. Smaller leaks can go undetected and damage components over time without owners knowledge. Dealer confirmed water intrusion, Toyota refused to repair the defect. Toyota is aware of the problem and had issued a service bulletin on April 22, 2024 (t-sb-0040-24) with a range of 2020-2023 Highlander vehicles affected. This defect may also affect components within the b pillars, and more.

During rain, the a-pillar and headliner show evidence of a leak. Open source research found this is likely due to faulty or poor quality components used in the roof rail system. My vehicle is completely stock with no additions or installations on the roof, just the factory rails.

The front bumper assembly has come off our 2023 Highlander twice since purchase 2 years ago, the first time the entire bumper was pulled off while on the freeway(terrified my wife) and we had to pull it off and put it in the back on the Highlander and bring it to the dealership. Courtesy Toyota of brandon . This was supposedly fixed with Toyota recall campaign 23ta12 . Approximately one year later we noticed it was coming off once again, this time I tried to push it back myself but was unable to hook it up correctly and brought into the dealership. While they do recognize the vehicle is unsafe , and that there was a recall for this issue , they say it is not covered in the safety recall. I believe this is incorrect, and the recall either does not properly rectify the issue or this is a new safety concern.

See all problems of the 2023 Toyota Highlander 🔎.

Went to close the right rear passenger door and heard splashing. Door is leaking from somewhere and running down to the bottom of the door filling it with water on the inside.

The grill of the vehicle is too big. There is nothing to stop the condenser from being damaged. There should be a plate for airflow but also stop the damage being done to the condenser. Shouldn't have to file an insurance claim, pay out of pocket and warranty doesn't cover. Recurring problem something should be done.

In reference to NHTSA recall no. 23v-720 I have made several attempts to have the recall remedied at a certified dealer, dealership is 4hrs away, round trip. On 3 separate occasions I made appointments online for maintenance plus recall. In between 2nd and 3rd remedy attempt lower bumper detached on the highway into traffic. My own vehicle ran it over, several cars swerved on the roadway to avoid the obstacle, some successful and some hit it head on sending it across multiple lanes, it was lastly struck by a semi truck and unrecoverable. On the 3rd attempted I questioned why the recall was not being completed. I was told recalls need to be on a separate appointment. 4th attempt was for the only recall and was turned away because of damage on the upper bumper. Damage was chipped paint and a slight crease near the fog lamp hole. Damage was caused by the upper bumper flapping in the wind while driving since it was no longer braced by lower bumper. I was provided a flow chart by the maintenance manager stating that I needed to repair my bumper before the safety recall could be performed. I showed my recall notice that stated if damage was found on the upper bumper, both upper and lower would be replaced. I asked if my vehicle was going to be evaluated and was told no. A few days later I received a voicemail(missed the call) that my parts had arrived and an appointment had been made for me. I did not ask them to order the parts, I did not plan on returning to them because of their flippant attitude towards my safety. I felt obligated and trapped to return to them since they ordered the parts. I replaced my bumper but did not paint it yet. I figured since the chipped paint was a deciding factor to my safety it would be better not to have it in case other paint damage occurred. (why does paint matter on a safety recall?) went to 5th attempt and was turned away because my upper bumper was unpainted. I have made appt with new dealer. This is not a reasonable time-frame.

The paint is malfunction , and is available for inspection upon request.

See all problems of the 2012 Toyota Highlander 🔎.

Dull popping noise from rear bar under seat of 3rd row.

Roof rails leak and allow water to enter the head liner and the air bags in the support arms of the cabin. Toyota has a Toyota service bulletin related to this but they and their dealers will not fix this. It would seem to be an issue if the air bags do not function as intended due to Toyota ignoring a manufacturing defect on their vehicles.

I purchased a 2021 Toyota Highlander hybrid brand new. This vehicle was manufactured during covid (production date of 10/2020) with significant mfg defects that have surfaced after several years of ownership. Both the passenger and driver’s side doors have growing cracks/defects which has slowly caused the doors/windows to bow out. A collision company estimates the repairs to be at least $11,000 and after confirming that I had no accidents or work done on the vehicle to cause this problem, agreed that this is a manufacturing defect. Toyota has additionally refused to acknowledge that the vehicle is most likely a safety hazard to drive with the window now so bowed out on the passenger window, that it is exposed to the elements. The corporation has refused to remedy the mfg defects citing that it has been 4 years and too many miles later, even though I have a nearly 4 year history with them of meticulously taking my vehicle in to get serviced etc. Ultimately they know that this defect was a hidden/growing problem, but because of the extent of the damage involved, they have refused to take ownership.

The component that failed is the roof rail clips that hold the roof rack to the vehicle (Toyota service bulletin t-sb-0040-24). The clips under the rail fail and cause water to leak into the headliner and down the a-pillars on both sides of the vehicle. It presents itself by causing water staining where the headliner meets the a-pillar cover. This issue presented itself in January of 2023, a few months after we bought the vehicle. Toyota bountiful (utah) tried to tell us that it is the sunroof drain lines that are clogged and required a $100 service to clear them which is an annual service. After some push back they found the problem with the roof rack clips. However, they only replaced the passenger side and neglected to repair both sides. April of 2025 the driverside failed and Toyota bountiful once again confirmed that the driverside clips failed. This creates a danger to the front occupants of the vehicle by allowing a possible mold issue within the cabin. Secondly, it allows water into the front curtain airbags of the vehicle.

I was driving around a corner and the driver's door popped open into the ajar position (not fully open, just ajar) and safety alarms went off. Confirmed that the doors were locked at the time this happened.

It’s been a known issue that Toyota Highlander has transmission problems under 100k miles from 2016-2021 or later (social media sites confirmed such). My vehicle require a trans axle replacement as well as the struts are leaking oil and my vehicle has less than 62k miles and is only 5 years old. This is being covered under my extended warranty but parts are on back order after doing research many owners complain about a whining noise showing acceleration of vehicle . If left unfixed this leads to transmission gears slipping and eventually needing an entire replacement some owners also complain about leaky struts. My car has an issue with leaky struts and is being fixed under warranty some owners say they need an entire new transmission and after that is replaced the rear transaxle goes and needs replacement Toyota is not putting a recall on this but it’s a known issue. Owners are asking to have this put out as a recall by toy. All parts are on back order and takes several months before transmission can be repaired or replaced. This tells me there are hundreds if not thousands of Highlander’s having the same issue this is a Toyota problem and is related to building transmission in the factory. . Recall the older vehicles and do better in the factory.

Windshield side beveled trim driver’s side snapped and flew off on the highway into oncoming traffic and the passenger side is also loss and almost coming off.

The liftgate has had issues from the moment I purchased this vehicle. It had 30,000 miles and we purchased all extended warranty options. The liftgate often fails to close, especially in cold weather. There have been times I have to manually push the liftgate closed certain instances. This would not even work, and I unknowingly started driving my vehicle while the liftgate was still open about an inch or two essentially, the liftgate seems to have a mind of its own sometimes it will work just fine more more often often than not it malfunctions. This is dangerous because it could easily cause a head injury or trap a child or a family member inside the car if it will not open or closed properly. We took the car to our dealership to have it repaired while under warranty. My car care technician reported that there was dust/dirt which voided my warranty coverage. I paid a lot for the warranties and for this woman to report dirt on my vehicle’s backend and that then causing my warranty coverage to not be valid was just ridiculous. We fought for an exception to be filed and they never spoke of this again. Dishonest and untrustworthy, this is how I would define my Toyota dealership. The issue was noted immediately to dealership/technicians. We had them provide us with a repair quote that was very costly and so we would not let them do the work. There is a massive amount of information for this problem and it is a common occurrence. Toyota is facing a class action lawsuit alleging that some of its “highlander suvs contain defective power-door components. This problem allegedly prevents the automatic open/close feature on the back door, also known as the “liftgate,” from working properly and has already cost some car owners thousands of dollars in repairs. According to the suit, Toyota knew about the defect and hid this information from the public. ” thus, the tech noted “dirt” to conceal a much bigger problem, make $$ off a loyal customer, revealing dishonest practices.

Weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I called 911 emergency services for assistance. I attempted to exit the vehicle, but the driver’s door was blocked due to the position of the tree. I remained inside the vehicle until a passerby stopped and helped me get out. As a result of the impact, my vehicle sustained significant damage the shocking thing about it all is that the vehicle did not activate the airbags and that is worrying to me because it could have been unfortunate.

While driving on a highway, with little traffic around, our sunroof exploded, sending shards of glass down. It produced a sound of a gunshot and quite possibly could have resulted in such a distraction to cause a wreck. The vehicle has not been inspected but insurance agents has been contacted. There were no warnings at all.

The vehicle is painted in blizzard pearl, which has a known peeling issue. Toyota never sent us any notification of an issue with the paint. A patch of the paint has peeled off of the top of the vehicle and has continued to grow larger. When we contacted Toyota, we were informed the period to fix this issue has closed and we would have to repair out of pocket. Our vehicle was mostly garage kept and didn't suffer the immediate failure of the paint. Blizzard pearl is a color with an additional cost and has the most complaints for failure. Toyota has acknowledged the problem but did very little to ensure customers were notified, did not take into account blizzard pearl painted vehicles would fail at different times due to climate/storage of vehicles, and only provided a narrow window to their customers for this issue. The peeled paint has exposed the body of the vehicle to the elements, which will cause it to rust.

Unknown-tailgate failure keeps beeping will not automatically go up or down not sure why?.

The driver side rear passenger door can not be opened,either by remote or manually. This poses a threat to the safety of passengers in the rear seat area in the event of a crash. First responders would need to take other measures to tend to any injured passengers.

See all problems of the 2016 Toyota Highlander 🔎.

My car is leaking into my interior. It has come out of the electrical component areas. I worry it has infiltrated airbags & what could happen if they get wet (go off due to damage or not go off when supposed to). Have taken to dealership 3 times with no resolution.

See all problems of the 2019 Toyota Highlander 🔎.

I noticed in March of 2024 that the lower part of my bumper was starting to detach. So I brought my car in to get inspected while I was getting my car serviced. Their was a recall issues in 2023. When the dealership looked at my car they said their was no remedy for the recall that I would have to wait until their is one. They said they can not fix the car even though the lower bumper was already starting to detached. Now July 27, 2024. While driving the bumper fully detached and now I’m dragging the bumper underneath my car. Had to take it to a mechanic to get it removed and then saw my dealership to get it fixed because of the recall. Now my bumper got fully detached and I suffered because of this recall problem. Dealership said they can’t fix the problem that it was because of a collision that happened from a previous owner of the car that got into a collision in 2021. Where I bought the car in 2023 where the bumper was not detached and now I’m suffering because the dealership said Toyota corporate won’t fix the car under the recall. Now I’m stuck with fixing a bumper where I never got into an accident and could of been injured because of this bumper falling while drive and I have to pay out of pocket to fix it.

Our Highlander has a recall for the clips on the front bumper. A few weeks ago, my wife was driving behind a truck pulling a trailer. My wife that it was a set of caster wheels that flew out from the trailer and made contact with her front bumper. Upon inspection the impact from that debris put a crack in the upper front bumper. No other visible damage was present. Later that day while my wife was driving 75 on the interstate, the defective clips from the recall gave way and the lower front bumper gave way and started to drag on the ground. Luckily it stayed in tack enough that the vehicle did not run it over causing my wife to wreck or even worse having other vehicles needing to avoid it on the interstate. We paid for a tow truck to safely take it off the interstate so we could tie wrap the lower bumper up and take it to the dealer. Toyota recall does warn that light impact to the bumper could result in the bumper falling. It also goes on to say that if the clips cannot be changed out, they will replace both the lower and upper bumpers. I took the car to the local dealer, and they confirmed that the clips could not be replaced due to the damage that had been done. I showed the dealer the recall notification on the internet, and they stated they could not do anything as they were not a body shop. So, I opened a complaint with Toyota customer care [xxx] ) and stated my case. They in turn notified a local dealer to address the issue. I have called customer care twice not without the dealer even trying to contact me. Due to there faulty part, my wife could have been in a much more serious accident. I would like your assistance in have Toyota make good on their commitment to replace both the lower and upper bumper as a result of the light contact that created this situation. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving at 60 mph the lower front bumper assembly came off and detached from the vehicle and lodged under the car causing an emergency stop in the middle of the highway. When lithia Toyota was asked to repair the damage they have refused stating that it must go thru my insurance since it was an accident.

Vista Toyota in casper wy refused to preform the repair for recall 23v720 due to a scratch on the bumper. I contacted Toyota corporate they did not respond.

Driving vehicle and front lower bumper cover assembly fell off on highway. 2 days later received a recall notice for exact issue. Safety recall 23ta12. Brought vehicle into nucar Toyota of north attleboro and they refused to execute recall stating prior damage to upper bumper which is not true. There are a few scratches but no indentation or external damage preventing the recall from being executed.

Undershield came loose and was dragging on the ground.