Structure Problems of Toyota Highlander - part 1

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure). The contact stated while driving approximately 35 mph and exiting a highway with his family, the front bumper assembly detached from the vehicle. The contact stated that the vehicle was steered to the side of the road where duct tape and glue was used to secure the bumper, and the vehicle as taken to the residence. The vehicle was then taken to the dealer where the dealer and the dealer refused to perform the recall repair due to temporary repair that the contact had performed. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

See all problems of the 2021 Toyota Highlander 🔎.

The blizzard pearl paint on my vehicle is peeling off of the roof and possibly the side of the vehicle.

See all problems of the 2015 Toyota Highlander 🔎.

The contact owns a 2023 Toyota Highlander. The contact stated that while driving approximately 75 mph, there was an abnormal scraping sound coming from the front of the vehicle. The contact stated that simultaneously, the top part of the bumper was flipped up by the slipstream and crashed onto the hood. The contact pulled over but was unable to recover the lower part of the bumper, but was able to reattach the top part of the bumper. The contact stated that the bumper had scratched the paint on the hood and damaged the front badge. The contact was aware of NHTSA campaign number: 23v720000 (structure). The vehicle was taken to a local dealer, where the bottom portion of the front bumper was replaced. The contact stated that the top part of the bumper was not repaired. The contact also stated that the dealer did not repair the front badge. The vehicle was partially repaired. The manufacturer was informed of the failure. The failure mileage was approximately 211,000.

See all problems of the 2023 Toyota Highlander 🔎.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000(structure); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Toyota Highlander. The contact stated while the vehicle was parked, the contact became aware that the mounting pad on the driver's side front bumper had detached and fallen off the vehicle. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

See all problems of the 2022 Toyota Highlander 🔎.

The contact owns a 2021 Toyota Highlander. The contact stated that while driving on the highway at 65 mph, the front bumper became detached. There was no warning light illuminated. The contact pulled over and zip-tied the bumper to the frame of the vehicle. The vehicle was not repaired. The contact referenced NHTSA campaign number: 23v720000 (structure); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 47,330.

The contact owns a 2013 Toyota Highlander. The contact stated while the vehicle was parked, the contact discovered that the paint on the top of the vehicle was peeling. The contact did research and was made aware of an unknown NHTSA campaign number however, the VIN was not included. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

See all problems of the 2013 Toyota Highlander 🔎.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000(structure); however, the part to do the recall repair was not yet available. The contact stated that she had noticed that the front lower bumper cover had detached. Additionally, the contact stated while driving 60 mph, the front lower bumper cover separated, flew underneath the vehicle and into traffic, causing the contact to temporarily lose control of the vehicle. The vehicle was taken to the local dealer, where the contact was informed that she would need to pay a fee to repair a minor bump on the front lower bumper prior to the recall repair. The contact declined to pair for the repair because it was a minor bump. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 7,000. Parts distribution disconnect.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure). The contact stated while driving 70 mph, the front bumper cover detached from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The dealer referred the contact to an auto body shop for further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.

The contact owns a 2023 Toyota Highlander. The contact stated while driving 62 mph, the front bumper detached from the vehicle. Additionally, the wheel guard had also detached. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. The VIN was not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Toyota Highlander. The contact received notifications of NHTSA campaign numbers: 23v720000 (structure) and 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 65 mph, there was an abnormal sound coming from the front end of the vehicle and it felt like the front tires had struck an object on the highway. The contact stopped the vehicle and observed that the lower half of the front bumper had detached and was on the road surface. The contact called a local dealer and was informed that the parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure). The contact stated while driving at approximately 40 mph, the front bumper detached from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper and lower bumper, underpinning, wheel well assembly covers, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,000.

See all problems of the 2020 Toyota Highlander 🔎.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 mph, the contact heard an abnormal sound coming from the front of the vehicle. The contact heard a dragging sound coming from the vehicle. The contact stopped the vehicle and observed that the lower section of the front bumper had almost detached from the vehicle and was cracked due to the impact with the road. The contact had taken the vehicle to a local dealer and was informed that the replacement of the bumper would be an out-of-pocket expense. The vehicle was not repaired. The failure mileage was approximately 30,000. Parts distribution disconnect.

The contact owns a 2021 Toyota Highlander.  the contact received notification of NHTSA campaign number: 23v720000(structure) and NHTSA campaign number: 23v865000(air bags)); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 mph, the lower front bumper cover assembly detached from the vehicle. The vehicle was not yet repaired. The failure mileage was 85,000. Parts distribution disconnect.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure). The contact stated while driving 30 mph, an abnormal was coming from the front bumper. Upon inspection, the front bumper had partially detached from the vehicle. The vehicle was taken to the dealer; however, it was unknown if the vehicle was repaired. The contact also received notification of NHTSA campaign numbers: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle had been with the dealer for over one year. The failure mileage was approximately 15,000. Parts distribution disconnect.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structurer) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not contacted. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) and NHTSA campaign number: 23v865000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had noticed that the lower end of the front bumper was coming loose and is worried that the lower part of the bumper will detach. The failure was approximately 55,000. VIN tool confirms parts not yet available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 mph, he heard an abnormal sound as if there was an object trapped underneath the vehicle. The contact stated that he pulled over and saw that a section of the front bumper was trapped underneath the vehicle. The contact was able to pull the part out from underneath the vehicle. The contact drove the vehicle to a local dealer who advised that the part to complete the recall repair was not yet available. The vehicle was not repaired. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2008 Toyota Highlander. The contact stated while driving at various speeds, the front end of the vehicle was making an abnormal clunking sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the entire subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 175,000.

See all problems of the 2008 Toyota Highlander 🔎.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 50 mhp, the contact's husband became aware that there was unknown part had loosened on the front of the vehicle. The contact pulled over to the side of the road and upon inspecting the vehicle, the contact became aware that the front bumper assembly was detaching. The vehicle was taken to an independent mechanic however, the vehicle was not repaired due to the cost. The contact then received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.

The contact owns a 2023 Toyota Highlander. The contact stated that while the vehicle was parked,  unattended an unknown vehicle crashed into the  front bumper. A police report was not filed. There was no air bag deployment, fire, or injury. The contact attached the bumper to the vehicle. The local dealer, where it was diagnosed that the bumper cover had detached, the vehicle was not repaired because the parts were not available. The manufacturer was not contacted. The failure mileage was approximately 8,000. The contact stated that the failure was related to NHTSA campaign number 23v720000 (structure).