Interior Panels Sun Visor Problems of Toyota Highlander

The contact owns a 2011 Toyota Highlander. The contact stated that her sun visors on both the driver and passenger side hang down and do not stay in the upright position. The contact stated that the sun visors would obstruct her vision while driving at various speeds. The contact called the dealer and was informed that there was a recall on the vehicle for the sun visors; however, the recall had expired. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 108,000.

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The contact owns a 2012 Toyota Highlander. The contact stated while driving 65 mph, the driver’s side sun visor detached and fell on the contact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver side sun visor to be replaced. The vehicle was repaired. The contact stated that in September 2022, the driver's and the passenger's side sun visors detached. The contact took the vehicle to the second local dealer, capitol Toyota (6800 automall pkwy, gilroy, CA 95020, (408) 335-0587) where the vehicle was diagnosed and determined that the driver’s and the passenger's side sun visors needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

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