Hatchback/liftgate Problems of Toyota Highlander

The contact owns a 2010 Toyota Highlander. The contact stated that the hydraulic liftgate would not open as needed electrically and manually. The contact had taken the vehicle to an independent mechanic who opened the liftgate with a mechanical tool. The mechanic then unscrewed an arm piece on the driver's side of the liftgate which allowed him to open the liftgate manually. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The approximate failure mileage was 170,000.

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Tl the contact owns a 2014 Toyota Highlander. While attempting to open the rear liftgate, it occasionally failed to open. The contact stated that the liftgate had to be closed manually occasionally. The vehicle was taken to chuck patterson Toyota (located at 200 east Ave, chico, CA 95926) where it was diagnosed that the multi liftgate connector or the power unit needed to be repaired. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 58,000.

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Tl the contact owns a 2015 Toyota Highlander. The contact stated that the rear power hatchback door made an abnormal noise when being opened. In addition, the door only opened halfway. The vehicle was taken to nalley Toyota of roswell (11130 alpharetta hwy, roswell, GA 30076, (404) 994-5422) where the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,800.

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Tl the contact owns a 2014 Toyota Highlander. While attempting to open the rear gate, it stopped in the middle. The contact manually had to push it up. The contact stated that the gate had been malfunctioning for approximately eight months. The gate would sometimes open or not open, and would occasionally because get stuck in the process. The vehicle was taken to ronnie ward Toyota of ruston (1001 north service rd e, ruston, la 71270), but they were not able to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.

The contact owns a 2014 Toyota Highlander. The contact stated that the liftgate system failed. The contact was unable to unlock or close the liftgate automatically. The contact had to open the liftgate manually and hold the liftgate open manually. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The liftgate was not repaired. The failure mileage was 30,000.

The contact owns a 2013 Toyota Highlander. While the vehicle was being reversed, the hatchback open warning light illuminated. The contact stated that the gear shift lever was placed in park before exiting the vehicle. While attempting to close the hatch, the vehicle started to roll backwards and knocked the contact to the ground. The vehicle rolled down an embankment and crashed into a tree. The contact sustained injuries to the hip and arms, which did not require medical attention. A police report was not filed. The vehicle was not towed from the crash site. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.

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I have a 2011 Toyota Highlander. The arm of the automatic lift gate detached from the body of the car. On Feb 5, the Toyota dealer informed me that not only was the end of the arm stripped and would need to be replaced but that the motor had burned out and would need to be replaced as well. I rarely use the auto lift gate, so I was shocked to hear this. Of course it's out of warranty by 3,000 miles. I called Toyota and they said there are no known problems but after doing some investigating, there have been quite a few complaints filed over this issue.

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The contact owns a 2009 Toyota Highlander. The contact stated that the lift gate failed to open or close automatically. The vehicle was taken to the dealer. The technician diagnosed that the hatch panel was deformed causing the power door motor to work harder than designed. As a result the power hatch motor, hatch door, lid hinges, lid hinge stays, and rear bumper assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 22,000 and current mileage was 113,000.

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