Structure Problems of Toyota Highlander - part 2

Toyota Highlander owners have reported 91 problems related to structure (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Highlander based on all problems reported for the Highlander.

36 Structure problem of the 2020 Toyota Highlander

Failure Date: 12/01/2023

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2020 Toyota Highlander 🔎.

37 Structure problem of the 2023 Toyota Highlander

Failure Date: 11/15/2023

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2023 Toyota Highlander 🔎.

38 Structure problem of the 2020 Toyota Highlander

Failure Date: 11/10/2023

The contact owns a 2020 Toyota Highlander. The contact stated while driving 60-65 mph and changing lanes, the front lower bumper cover suddenly separated from the vehicle. The contact pulled over to the side of the road. The vehicle was taken to the dealer, where the front lower bumper cover assembly was replaced. The vehicle was repaired. The contact later received notification of NHTSA campaign number: 23v72000 (structure) which the contact related to the failure. The manufacturer was contacted for reimbursement, but the manufacturer denied reimbursement. The failure mileage was unknown.

39 Structure problem of the 2023 Toyota Highlander

Failure Date: 10/26/2023

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

40 Structure problem of the 2023 Toyota Highlander

Failure Date: 10/26/2023

The contact owns a 2023. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

41 Structure problem of the 2023 Toyota Highlander

Failure Date: 10/26/2023

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA campaign number:  23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.

42 Structure problem of the 2022 Toyota Highlander

Failure Date: 10/18/2023

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 mph, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the front end of the vehicle. The contact had driven over a bump or an object on the roadway. The contact looked in her rear-view mirror and saw a plastic object on the road behind the vehicle. The contact later observed that the lower portion of the front bumper had detached from the vehicle. The contact took the vehicle to a dealer who advised her that the damage was from an accident and to contact her insurance provider. The vehicle was not repaired. The contact stated that she related the failure to NHTSA campaign number: 23v720000 (structure). The manufacturer was not informed of the failure. The failure mileage was 9,206. VIN tool confirms parts not available.

See all problems of the 2022 Toyota Highlander 🔎.

43 Structure problem of the 2020 Toyota Highlander

Failure Date: 09/03/2023

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the front lower bumper cover had detached on the front passenger's side and was swinging while driving. The vehicle was taken to the dealer, who informed the contact that the vehicle would need to be repaired at an autobody collision shop due to a crack on the front lower bumper cover, prior to the recall repair. The contact stated that the dealer failed to honor the recall repair because the recall repair involved repairing or replacing the upper and lower front bumper covers as necessary, free of charge. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 40,000. Parts distribution disconnect.

44 Structure problem of the 2020 Toyota Highlander

Failure Date: 09/01/2023

The contact owns a 2020 Toyota Highlander. The contact was informed by an independent that the front bumper had begun to detach from the vehicle on both the driver and passenger side ends of the bumper. The vehicle was taken to a dealer but was later referred to an independent body shop for service. The contact then discovered that the vehicle was placed under NHTSA campaign number: 23v720000 (structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

45 Structure problem of the 2022 Toyota Highlander

Failure Date: 08/05/2023

See attached document for complaint.

46 Structure problem of the 2023 Toyota Highlander

Failure Date: 05/10/2023

The contact owns a 2023 Toyota Highlander. The contact stated while driving 5 mph and hitting concrete, the lower front bumper cover mounting tabs detached and created holes on the lower front bumper. The vehicle was taken to the dealer, where the parts were ordered; however, the dealer declined to repair the vehicle because they were not an auto body shop. The vehicle was then taken to an independent mechanic, where the lower front bumper and mounting tabs were replaced. The vehicle was repaired. The contact later received notification of NHTSA campaign number: 23v720000 (structure), which he related to the failure. The manufacturer was contacted for reimbursement and advised the contact to fax the required documents. The contact stated that the documents were faxed; however, the manufacturer informed the contact that reimbursement could only be provided once the recall remedy was available. The failure mileage was approximately 1,500.

47 Structure problem of the 2021 Toyota Highlander

Failure Date: 10/10/2022

The contact owns a 2021 Toyota Highlander. The contact stated that rainwater leaked into the roof panel into the front driver’s and passenger’s side door panels, causing a mildew odor inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered mold was present inside the panels of the vehicle. The contact was informed that the interior headliner and headliner clips needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5.

See all problems of the 2021 Toyota Highlander 🔎.

48 Structure problem of the 2022 Toyota Highlander

Failure Date: 08/01/2022

The contact owns a 2022 Toyota Highlander. The contact stated that after a car wash, he became aware that parts of the bumper had detached. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v720000 (structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 33,000. The VIN was not available.

49 Structure problem of the 2021 Toyota Highlander

Failure Date: 10/01/2021

The contact owns a 2021 Toyota Highlander. The contact stated that on various occasions, water was leaking into the vehicle from the roof rack. The contact stated that there was a bad odor in the vehicle. The vehicle was taken to a local dealer, where the failure could not be duplicated, and the mechanic stated the smell was possibly from a spill. The failure reoccurred, and the vehicle was taken back to the dealer, where it was diagnosed that there was black mold in the air bags, floorboards, headliner, and various other areas and that the vehicle needed to be detailed to remove the mold. The vehicle was repaired; however, the contact then stated that there was condensation seen in various areas inside the vehicle, windows were failing to operate, and the headliner was sagging. The vehicle was not taken back to the dealer. The contact stated that after seeking medical attention for herself and her children for on-going unknown symptoms, they needed to be prescribed asthma and allergy medication, and she sought legal advice. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000.

50 Structure problem of the 2020 Toyota Highlander

Failure Date: 05/15/2021

The contact owns a 2020 Toyota Highlander. The contact stated while inspecting the vehicle after an oil change, she noticed that the front lower bumper assembly was detached and was hanging. Additionally, there was an abnormal sound coming from the front end of the vehicle while driving. The contact received notification of NHTSA campaign number: 23v720000 (structure) and the vehicle was taken to the dealer for recall repair; however, the dealer informed the contact that the recall repair could not be performed unless she paid a fee to repair a scratch on the bumper. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000. Parts distribution disconnect.

51 Structure problem of the 2015 Toyota Highlander

Failure Date: 10/29/2018

2015 Toyota Highlander. Consumer writes with concerns to safety issue with vehicle; interior headliner burns and melts without warning.

See all problems of the 2015 Toyota Highlander 🔎.

52 Structure problem of the 2012 Toyota Highlander

Failure Date: 11/12/2012

After driving aprox 1200 miles from massachusetts to florida noticed that the floor mats under the drivers and passenger seats were sopping wet. Brought the car back to arlington Toyota in jacksonville, florida on 12/27/2012 to have the problem looked into. Since I did not have a "repair appointment" it was necessary to return on a later date. Returned on 01/23/2013 and submitted the car for repair. I was told that the probable cause was foreign debris had entered the a/c system and clogged the drain. This problem has repeated itself three additional times since the initial repair with a diagnosis of spiders blocking the drain tube. The wet floors in the car and the resulting mold has triggered an allergic reaction and caused a sinus infection. This is a continuing problem.

See all problems of the 2012 Toyota Highlander 🔎.

53 Structure problem of the 2010 Toyota Highlander

Failure Date: 11/11/2011

The flares that are attached to the fenders keep coming off while driving. They have come off four times now and pose a safety threat to me and others on the highway. I currently have three flares taped to the vehicle to prevent their coming off while driving. If these flares come off it is possible they could hit other vehicles on the highway posing a threat to their safety.

See all problems of the 2010 Toyota Highlander 🔎.

54 Structure problem of the 2008 Toyota Highlander

Failure Date: 02/20/2011

Events leading up to failure: I first noticed that my low tire pressure warning light was on when I started out this morning. I stopped at a gas station to check the tires and noticed a large screw stuck in my front left tire. My tire pressure gauge registered less than 5psi. I filled the tire to at least 25psi and headed back home, figuring I could put the spare on in my garage and take the flat to be repaired. I was glad to get back as the biggest snowstorm of the season was an hour away. The failure: I was able to get the jack and other equipment out of the back and successfully lowered the spare tire onto the ground. My problem is that I cannot remove the spare tire from the carrier cable. We've had a lot of salt sprayed on the roads recently and all the parts were white. I sprayed with wd40, but no luck. The manual is no help as it only shows a picture of the spare and a rotating arrow. I came inside to look online to see if there was a solution. . None. I then saw a recall listed for the 2008-2010 sienna (id# 8250). Because of a safety issue with spare tire carrier cable, it could possibly become corroded and cause the spare to fall off from under the vehicle. The recall says to see an amended recall for July 19, 2010. I can't find it. Owners were to receive a letter "when a permanent remedy was available. " repairs were expected to start in October 2010. I'm thankful I wasn't out trying to unsuccessfully remove the spare tire in a snowstorm, but a useless owners manual, a defective piece of equipment, and especially a recall for the same piece of equipment on another model with no amended repair information is unacceptable to me. Why weren't Highlander owners like me notified as well? have sienna vehicles been repaired? now I have to drive the car with a flat front tire to atoyota dealership to get the spare tire taken off the vehicle so I can take the flat off and get it repaired. I consider this another ball dropped by Toyota.

See all problems of the 2008 Toyota Highlander 🔎.

55 Structure problem of the 2007 Toyota Highlander

Failure Date: 02/10/2010

I parked the car at my work and locked my Toyota 2007 Highlander. Every time there is a rain , I see the water leaking into interiors. This happened few times.

See all problems of the 2007 Toyota Highlander 🔎.

56 Structure problem of the 2007 Toyota Highlander

Failure Date: 11/27/2008

2007 Highlander wheels are rusting so bad that 2 of 4 tires are losing air pressure. This 2007 was purchased new from Toyota. We had previously purchased a 2002 Highlander with the exact same issue. I search online and see other people have had same issue with Toyota wheels. Wheels should not rust this bad in this short a period of time and mileage. Luckily we had no safety issue because I monitor our vehicles closely. Low tire pressure could definitely cause a safety concern for people who do not monitor their cars as closely as I do. I feel Toyota has a quality and a safety issue with these wheels.

57 Structure problem of the 2002 Toyota Highlander

Failure Date: 06/04/2008

2002 Toyota Highlander. Both sunvisors faulty. Hit a bump and they will fall down in front of vision. Crash hazard in certain driving situations, especially driving uphill or trying to look at a traffic light. They suddenly fall and obscure upward vision.

See all problems of the 2002 Toyota Highlander 🔎.

58 Structure problem of the 2002 Toyota Highlander

Failure Date: 05/28/2008

Safety issue with Toyota Highlander (02 model). . . Sun visor on drivers side keeps falling down and obstructing view.

59 Structure problem of the 2002 Toyota Highlander

Failure Date: 04/17/2008

The driver side sun visor (w/ lighted mirror and homelink) on my 2002 Toyota Highlander will not stay up and drops down when driving which is a serious hazard. I understand that this is a very common problem with this vehicle and the cost for only the replacement part is over $700. 00. It is obviously a design issue and serious hazard that Toyota will not address.

60 Structure problem of the 2002 Toyota Highlander

Failure Date: 03/28/2008

2002 Toyota Highlander drivers side sun visor fell down when hitting a small pothole, obscuring driver vision. . . Narrowly averting a collision with oncoming vehicle before I could get it pushed back up into place, whereupon it fell again and I had to swing it out of the way to drive home. . . No friction to hold it up out of the way. . . . Called dealership. . . Sorry. . . 600 dollar replacement w/ homelink. . No other fix available. . . Definite design, absolute safety flaw. . . Went online to research and noted thousands of responses to this exact problem for 2002 vehicle. I truly believe a recall is warranted.

61 Structure problem of the 2002 Toyota Highlander

Failure Date: 01/15/2008

2002 Toyota Highlander driver's side visor falls down and blocks the vision of the driver. Toyota's solution to this problem is to replace the visor at a cost of $600 plus labor. There have been many reports of this problem according to the Toyota dealer, yet Toyota has not issued a recall.

62 Structure problem of the 2008 Toyota Highlander

Failure Date: 11/25/2007

Toyota Highlander 2008 limited can be put in reverse with no visible or audible warning that a door is open. Resulted in backing out of garage and causing property damage. Highlander has lcd screen to display warnings and other messages to the driver. Same screen is used to show rear camera image in reverse. When car is in reverse, rear camera image supersedes warning message giving the driver the impression that all systems are go and it is ok to back-up. Toyota needs to reprogram onboard computer so that if any door is open, or if any other warnings (perhaps seatbelts) are engaged the rear camera view does not show on the lcd screen so that the warnings car be displayed. Given the lcd screen and after having the car for only two months, it is clear that drivers will look to that screen for information and not so much use the instrument panel lights.

63 Structure problem of the 2002 Toyota Highlander

Failure Date: 11/18/2007

2002 Toyota Highlander. Driver side sun visor does not stay up, drops down while driving due to any small bumps. Often drops and temporarily blocks view while driving. From web searches sounds like a common issue with the 02 Highlanders.

64 Structure problem of the 2002 Toyota Highlander

Failure Date: 11/10/2007

The sun visor on the driver side of our 2002 Toyota Highlander falls down when you are driving along. It is extremely dangerous since you never know when the visor will drop down and obstruct your view. There have been a few occasions when I have been driving along and reach to put the turn signal on. At that moment the visor drops down and before I can recover I am close to hitting a car from the rear. I have tried simple solutions but the dealer indicates that nothing is wrong and it will cost over $700 to fix.

65 Structure problem of the 2002 Toyota Highlander

Failure Date: 10/08/2007

Drivers side sun visor in '02 Toyota Highlander will not stay up. The passenger side is starting to fail as well. This is a consistent problem.

66 Structure problem of the 2002 Toyota Highlander

Failure Date: 09/01/2007

The sun visor on the driver side will not stay in place. This is a major safety hazard as it falls into the driver's line of site while the vehicle is in motion.

67 Structure problem of the 2002 Toyota Highlander

Failure Date: 08/02/2007

Safety issue with Toyota 2002 Highlander. The driver's side sun visor repeatedly falls down obscuring vision of the road leading to potential accidents.

68 Structure problem of the 2002 Toyota Highlander

Failure Date: 06/15/2007

I have a 2002 Toyota Highlander. The sun visors on the driver and passenger sides no longer stay up. This started nine months ago. If the sun visor does stay up, it drops down when the vehicle hits a mild bump.

69 Structure problem of the 2004 Toyota Highlander

Failure Date: 04/02/2007

I wanted to open my sunroof. I started to slide back and got stuck. I had to take it to a repair shop just to have them close it. They advised me that this was 8th one that where the sunroof broke. They had to disconnect the sunroof just to close it.

See all problems of the 2004 Toyota Highlander 🔎.

70 Structure problem of the 2002 Toyota Highlander

Failure Date: 02/01/2007

1. Plastic tension coil holding up visor failed all of the sudden. 2. Plastic tension coil holding up visor failed causing the visor to fall down obstructing my vision while driving. This occurs anytime I hit a bump in the road while driving. 3. I went to Toyota to have it fixed and they told me it would cost a significant amount of money since there hadn't been any recall notices involving the described failure.



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