Sun/moon Roof Assembly Problems of Toyota Highlander

The contact owns a 2014 Toyota Highlander. The contact stated while driving approximately 40 mph, the moon roof detached from the vehicle. There was no warning light and there was no impact to have caused the failure. There were no reported injuries. The local dealer had previously replaced a piece on the moon roof. The vehicle was taken to the local dealer, where it was diagnosed that the moon roof glass needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 99,000.

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The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 mph, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.

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The contact owned a 2021 Toyota Highlander. The contact stated while driving approximately 50 mph there was an abnormal popping noise detected and the sunroof exploded without warning or impact. The glass propelled outside the vehicle. There were no warning indicator lights illuminated. The occupant in the rear passenger seat sustained a cut on the finger but medical attention was not provided. The vehicle was taken to the local dealer where it was diagnosed the glass needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 7,500. The contact mentioned she was concerned about the failure reoccurring and traded the vehicle.

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The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded unexpectedly. There was no impact on the sunroof that could have caused it to shatter. The contact and her daughter did not sustain any injuries. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,050.

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The contact owns a 2013 Toyota Highlander. The contact stated that while driving approximately 60 mph, there was abnormal boom and wind detected on top of vehicle. Upon opening the sunroof, the contact noticed that the sunroof had shattered. The sunroof was bubbling upwards. There were no reported injuries. There was no warning light illuminated. The vehicle was taken to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was unknown.

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The contact owns a 2013 Toyota Highlander. The contact stated while his wife was driving 60 mph, she heard an abnormally loud sound coming from the vehicle. The driver veered to the side of the road and inspected the vehicle but found no issue with the vehicle. She re-entered the vehicle and opened the sunroof and shards of broken glass fell inside the vehicle from the sunroof. The driver stated that no object had struck the sunroof glass to cause the sunroof glass to shatter. The vehicle was restarted and driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

The contact owns a 2021 Toyota Highlander. The contact stated that while his wife was driving at 65 mph, she heard a loud abnormally horrific sound coming from the roof of the vehicle. The contact's wife immediately pulled over and upon inspection, she discovered that the sunroof had shattered without incident. The contact's wife drove the vehicle to the dealer and the vehicle was left in their possession. Days later, the dealer informed the contact that it appeared to be previous damage to the sunroof had caused the failure and that the damage would not be covered under warranty. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 19,000.

The contact owns a 2014 Toyota Highlander. The contact stated while driving approximately 70 mph, there was a loud wind sound present. After opening the interior sun roof sliding shade, it was discovered that the glass sun roof had detached from the vehicle. The cause of the failure was not determined. The vehicle was repaired at a local repair center. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 168,000.