Visibility Problems of Toyota Highlander - part 1

The contact owns a 2015 Toyota Highlander. The contact stated while driving 65 mph, the vehicle stalled, and the steering wheel became difficult to turn. The check engine warning light and several other unknown warning lights were illuminated. The contact was able to pull into a parking lot. The contact was able to restart the vehicle after 45 minutes. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was notified of the failure and charged a fee for diagnostic testing. The contact related the failure to NHTSA campaign number: 18e107000 (electrical system, visibility); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.

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The contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 mph when the front right passenger's side view mirror suddenly fractured. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000,.

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The contact owns a 2019 Toyota Highlander. The contact stated that while driving at approximately 50 mph and while the sunroof was closed, the sunroof glass exploded. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis and repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

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The contact owns a 2022 Toyota Highlander. The contact stated that while driving approximately 25 mph a acorn fell from a tree making contact with the front glass windshield causing the glass windshield to become cracked. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident but no assistance was offered. The failure mileage was 10,000.

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The contact owns a 2020 Toyota Highlander. The contact stated that while his wife was driving 55 mph the sunroof exploded without warning or impact. There were no reported injuries. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 15,600.

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The contact owns a 2010 Toyota Highlander. The contact stated that the passenger side visor was fractured. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The dealer was contacted and stated that they would not repair the vehicle free of charge since the VIN was not included in a related recall. The dealer advised the contact to call the manufacturer. The manufacturer was made aware of the failure and informed the contact that the repairs would not be free of charge. The manufacturer also advised the contact to call the NHTSA hotline and provided case number 1705112724. The failure mileage was 137,300.

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The contact owns a 2011 Toyota Highlander. The contact stated that the intermediate steering shaft was making an abnormal knocking noise while turning to the left or the right. Additionally, the driver’s side window failed to roll up or down because it was off track. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.

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I have a 2011 Toyota Highlander. The driver’s side sun visor has broken from its internal guide on the visor, making it unsafely and uncontrollably flip & flop around. I have been trying to get a replacement, but the dealer told me there are more than 200 on backorder, and it could take one or more months to get a replacement. Further research shows previous recalls on Toyota sun visors. So, with more than 200 already needing replacements on what “should” be a strong part, it suggests a larger problem worthy of your attention and a possible recall. Thanks.

2011 Toyota Highlander. Consumer writes in regards to driver side sun visor no longer stays in place.

I was driving on an interstate at approximately 65 mph when I heard a noise from the moonroof. When I opened up the moonroof shade the moonroof was gone. The moonroof had been ripped away from the glue and flew up into the air.

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The driver's side visor will not stay up any longer. It hangs half way down blocking my vision while driving. This is a dangerous safety issue.

Sun visor keeps coming down as it affects my vision on the road.

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Drivers side sun visor will not stay in upright position or in correct sun blocking position. It is constantly in the partial down position and does not allow for proper visibility.

Submission from constituent re defective visor/ safety problems 2002 Toyota Highlander ( full document not imaged). The consumer stated about four months ago, the passenger side visor would not remain in the up position, and approximately two weeks later, the same thing happened on the driver's side.

The driver side visor will not maintain in the up position. If falls down directly into my line of vision and is very distracting and dangerous.

The driver side sun visor has started to droop down, unable to be put in full upward position. This has been getting increasingly worse over the past few months. A website I visited for help suggested reporting it to NHTSA. It is a safety hazard because it hangs down at forehead level when driving and causes a serious distraction. The website contained numerous complaints of other Highlander owners for the same problem and indicated that replacing it for several hundred dollars does not prevent a frequent recurrence of the problem. On the 2007 model, a lighted mirror is the only equipment contained in the visor itself.

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The driver side sun visor keeps falling down. It does not stay up and impairs driver vision.

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Driving on I-5 Monday am to work and due to the sun shining in my eyes put the visor down. Later when the sun went behind some clouds I put the visor back up and I heard noise from the visor that appeared to be like plastic rubbing together. When I let go of the visor it dropped straight down in my line of sight and would not stay up or even forward close to the window. Seems to be a dangerous problem as it is right in the line of sight and cannot be adjusted. I had to uninstall the visor and now I don't have any sunlight protection. The visor worked fine up to this point. No indication of a problem. Have never replaced a visor before this.

The sun visor on my 2010 Toyota Highlander opened in front of my eyes blocking my vision for a few seconds. Now the visor will not stay in the up position. I have to move it to the side to keep it from blocking my vision.

The driver's side sun visor suddenly dropped down into my field of view when I hit a bump on a three lane 40 mph paved road at rush hour. I nearly rear-ended the vehicle in front of me during the short time (maybe two seconds) required to react and raise the visor. An online search revealed that a replacement visor costs a shocking $791. 00, and that many dozens of others were reporting this problem in 2001 - 2009 Toyota Highlanders. Solutions ranged from jury-rigging the visor in the up position to simply removing the visor and using one's hand to block the sun when needed. Some of these "solutions" are obviously unsafe, and could easily be avoided if Toyota charged a more reasonable price for the replacement visor. Replacement can be accomplished by almost anyone with a screwdriver in about 12 minutes. Thank you for this opportunity to file a complaint.

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Driver/s side sun visor will not stay up. While driving, it suddenly drops obscuring my vision and putting the driver at extreme risk for an accident (impaired vision of the road). There is no apparent way to fix this problem short of replacing the sun visor (estimated cost of approx. $700 per blogs). This problem has been experienced by many owners of 2002 Highlanders as exemplified via "complaint" postings.

The driver's sun visor does not stay up -- when either pulled back or pushed forward -- and falls in the driver's line of vision. This leads to a dangerous situation because it means the driver loses his field of vision for a few seconds at very unpredictable times.

The driver side sun visor will not stay up all of the way, it hangs down and as I drive it falls all of the way down. I feel this is a hazard as it interferes with vision while driving.

See all problems of the 2003 Toyota Highlander 🔎.

The driver side sun visor does not stay up, it hangs down interfering with vision and falls down as I drive. I feel this is a hazard to vision while driving.

Driver side sun visor dropped into field of vision. Dealer says this happens a lot with Highlander models. Visor will not stay up or down but rests in between, which defeats its intended use and interferes with driver vision. Dealer refused to repair as defect.

I have a 2005 Toyota Highlander and the sun visor on the driver side keeps falling out of its place and obstracting views . I took it to the dealer and they want more than $400. 00 to fix it. The visor falling down is dangerous and distracting. In my hable opinion Toyota has to recall this defective product.

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The driver sun visor will not stay up and falls down obstructing my view while driving. While doing research on the internet there seems to be a large number of complaints of this same default of Toyota Highlanders sun visors falling downing and not remaining seated in the upright position. There is not any garage door openers or any other devices on the visor to cause extra heaviness that would lead to the failing of the visor. I have to put tape on the visor to provide myself with an unobstructed view to safely drive.

See all problems of the 2006 Toyota Highlander 🔎.

Over the past few months the drivers side visor would fall when I press the breaks. Blocking my vision. Recently, the visor will not stay up at all, and needs to be taped up to prevent it from falling while I am driving.

Driver sun visor defect has caused numerous safety issues and near accidents. Visor will not remain up while driving in 2004 toyata Highlander.

Driver's side sun visor will not stay in place, has begun dropping down obscuring my vision while driving.

The driver's side sun visor drops and remains down at all times preventing driver full visability. The mechanism to keep the sun visor propped against car ceiling has failed.

Toyota Highlander visor defect. Falls down while driving and blocks view, replacement cost is $700. Should be recalled due to dangerous vision obstruction.

My Toyota Highlander on both the driver and passenger side sun visors drop down while driving. Research of this problem indicate others are having the same problem which potentially can cause an accident by blocking vision or disturbing the driver while driving. Notified Toyota of the problem and got a very prompt standard customer service reply that the warranty has expired and basically it is your problem versus a potential design flaw that may have safety considerations and they at least could of provide assistance to correct the problem other than a replacement at $660. Even at that based on the internet that is not a permanent repair since it is a design flaw. Apparently this is also a problem with other Toyota models.

Sun visor on the driver's side suddenly falls from its normal position during driving blocking the driver's field of vision. That might case an accident.

02/28/11, I own a 2005 Toyota Highlander and the sun visor (with lighted mirror) on the driver's side will not stay up. When I drive it causes a visibility issue. This definitely creates a dangerous driving condition on the road because part of the visibility is blocked. I cannot believe that my car is barely 6 years and I am already having issues. I have never had these kinds of problems with other vehicles.