Air Bag Problems of Toyota RAV4 - part 2

The recall repair was completed 7/15/25. It never updated in anyone’s system. I have been fighting between Toyota corp and the dealership for weeks more like a month just to get them to do the repair. After it was done I got my car damaged. A whole separate issue. I need to get inspection done on the car; can’t get it registered and my insurance is hassling me. It’s been weeks of this nightmare. It still shows my car on the recall list. Dmv says they didn’t receive updates, Toyota sends me to the dealership and the dealership does nothing. All this over a car problem that wasn’t my fault in the first place. How do I proceed please.

See all problems of the 2005 Toyota RAV4 🔎.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000(air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted. The manufacturer was made aware of the issue and confirmed that the recall parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2021 Toyota RAV4 🔎.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Dear NHTSA, my name is [xxx] the owner of the above Rav4. It has been probably if not, six months since that I kept on going to my local dealer for the safety recall on my vehicle however, every time I am going to the dealer, they told me that the recall is not available as a yet. I am very concerned about this issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2020 Toyota RAV4 🔎.

It's been 2 years now and the dealer and Toyota are saying there are no parts available.

Unknown - my car system starting alerting me as if I had no seatbelt on (which I did) and said srs airbag malfunction.

Unknown I just strongly feel like I'm not getting the information on purpose. . It has caused me much stress. I'm really upset. I've not once received any communication from you since I bought this vehicle 2nd hand. In 2018. . And to make matters worse, I've had my vehicle plates stolen 3 separate times including my cell phone number ( had to change it) and my driver license number was changed. I'm not having any help from my state dmv. Please help me.

See all problems of the 2007 Toyota RAV4 🔎.

On may 1, 2025, my 2021 Toyota Rav4 hybrid displayed an srs airbag malfunction warning (recall 23ta15). The passenger airbag was disabled, making the vehicle unsafe to drive. Toyota had announced this recall in December 2023, but I never received any notification. When I contacted Toyota on may 9, 2025, I was told there were no parts available and was even offered a $200 paid inspection instead of a free recall repair. My vehicle remained at the dealership from may until September 29, 2025, without any available remedy. During this period, I continued paying my auto loan and insurance for a car I could not use. Toyota also failed to disclose my right to a free rental vehicle; I only received temporary rentals (camry, later tacoma) after repeated demands, and they did not meet my transportation needs. While the airbag recall was still unresolved, a second safety recall (25td01 – rear traction motor cable corrosion) was announced in mid-September 2025. This meant my vehicle had two active safety recalls at the same time while in Toyota’s custody. Both defects were only repaired at the end of September and early October 2025. Toyota failed to notify me in time, delayed the remedy for nearly two years after the recall announcement, concealed rental rights, and allowed my vehicle to remain unsafe under multiple recalls for months. An independent arbitrator has already issued a repurchase decision, confirming Toyota’s responsibility. This demonstrates a systemic failure by Toyota to comply with recall and safety obligations. ”.

This safety recall relate to airbag on front passenger seat may not deploy due to an accident. . Im really afraid the risk it have when invole in an accident. . . I try to call dealer to ask for repair but they say just wait because the remedy is not available. . . My car is on year 2020 but they still have not the part to get it fix yet. . . This is the priority safety matter.

Unknown.

Failure of the drivers side power seat.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Sudden surge and acceleration upon parking. I had brakes depressed pulling into a parking space when the vehicle felt like it jumped and quickly accelerated. It veered left missing the parked van in front of me but crashing into the parked Honda accord two spots over and one in front. It crashed into the back tire and fender area of the passenger side of the Honda pushing it completely out of its spot and sideways. My vehicle kept going even though pushing the brakes to stop. I had to force it into park to stop. The car’s air bags deployed but my Toyota’s airbags nor crash warning system worked.

See all problems of the 2023 Toyota RAV4 🔎.

The issue relates to the spiral cable assembly in my 2008 Toyota Rav4, which falls under safety recall 14v-168. According to the recall documentation, this part may fail, which could affect the vehicle’s safety features, including the airbag system. My vehicle is potentially affected by this recall, as it falls within the specified VIN range, but after contacting Toyota customer support, I was informed that my vehicle is not eligible for the recall, despite meeting the criteria outlined in the official recall notice. This inconsistency puts my safety at risk, as the failure of the spiral cable could lead to the malfunction of the airbag system. The problem has not been confirmed by a dealer or independent service center, as I have not yet been able to have the issue inspected or repaired. The vehicle has not been inspected by the manufacturer, police, or insurance representatives at this time. There have been no warning lamps or messages related to this issue prior to my inquiry, as the recall issue was identified through the NHTSA database and Toyota’s recall records.

See all problems of the 2008 Toyota RAV4 🔎.

The contact's daughter owns a 2024 Toyota Rav4. The contact stated that while his daughter was driving at approximately 35 mph, she had crossed an intersection when she was crashed into by another vehicle making a u-turn from a cross street. The other vehicle's front end crashed into the driver's side tire and front door. The contact stated that the force of the crash had fractured the left front axle and pushed the tire into the engine compartment. The contact stated that the frame was bent and the driver's door was difficult to open. The contact stated that the side air bags had not deployed and that the seat belts on the driver's side and the passenger side could not be unbuckled. The contact stated that his daughter had sustained injuries to her left shoulder, left arm, and leg as well as head and neck injuries. The contact stated that his wife had sustained injuries to her right ribs, right arm and shoulder, and lower back injuries. The contact stated that his wife and daughter were taken by ambulance to the hospital. The contact stated that the police were on scene and wrote a report, but he did not have the report number. The contact stated that both vehicles were towed away from the scene of the crash. The contact stated that their vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.

See all problems of the 2024 Toyota RAV4 🔎.

The contact owns a 2022 Toyota Rav4. The contact stated that a sudden complete stop on a major roadway was necessary due to a turtle crossing, and the vehicle in front was at a complete stop and exited the vehicle in their attempt to remove the turtle from the road. A third vehicle coming from the rear failed to slow down and was driving at 55 mph, crashed into the rear of the contact. As a result, the contact rear-ended the vehicle in front, which was unoccupied due to the attempt of a turtle removal from the roadway. The contact mentioned that the seat belt did not retract during the impact. No air bags deployed.   the vehicle was towed to copart collision center pending the insurance company's inspection of the vehicle. The contact stated that she sustained a head injury that required medical attention. A police report was filed, but the police report number was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,098.

See all problems of the 2022 Toyota RAV4 🔎.

On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately she was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other Rav4 owners are experiencing the same problem.

The contact called on behalf of her daughter who owned a 2021 Toyota Rav4. The contact stated that her daughter was involved in a crash while driving on a main road at 35 mph another vehicle crashed into the passenger side of her vehicle at an unknown speed. No property damage was reported. The vehicles came to a stop upon impact. The airbags did not deploy. The vehicle was towed to a local tow yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact stated that only her daughter was injured and she was seated in the drivers seat. Nobody outside of the vehicle was injured. The contacts daughter sustained injuries to her neck, shoulders, back, and head, medical treatment was needed for the injuries. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.

Driving straight on side road. Vehicle entered road by attempting a left turn onto road without yielding to me. I swerved to the left and slammed on the breaks but was t boned by their vehicle. Airbags didn’t deploy and we got a message on dashboard indicating faulty airbag. Also upon impact our seatbelts were released.

After driving for 5-10 minutes, the center console screen stated: “a malfunction in the srs airbag system has been detected. Contact your dealer in order to have your vehicle inspected immediately” this continues to happen on subsequent trips. It only happens when somebody is actually sitting in the front passenger seat. There were no warning signs or symptoms prior to this message appearing. It makes me very concerned about passenger and driver safety and that the airbags may not deploy when needed.

See all problems of the 2019 Toyota RAV4 🔎.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air bags malfunction. There is a warning ?? pop up message on my dashboard that says, air bags malfunction contact manufacturer dealer. This is clearly a safety issue and it should be part of a recall or a recall needs to be started with this issue.

See all problems of the 2016 Toyota RAV4 🔎.

Recall issued December 2023 with an estimated remedy available by Toyota in October 2024. As of February 2025, still no remedy available. I'm quite concerned at the length of time its taking to correct a simple OCS sensor. Should be as easy as just inspect and/or replace the sensor. My pregnant wife now has to sit in a seat where the airbag may or may not deploy in an accident for the unknown future since no remedy has been made.

My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.

I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota’s customer support program 22te05. This water leak has led to multiple secondary issues, including: interior water damage clogged a/c drainage system sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22te05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] – took my car to autonation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] – dealership denied repair under 22te05 but then stated they could replace the roof rail gaskets if my insurance paid for it—which contradicts their claim. [2/18] – I escalated my case to Toyota corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety concerns & impact on vehicle use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: clogged a/c drainage system – water leaking from the roof rails can enter the a/c system, causing drainage backup, mold, and excessive moisture buildup. Sunroof leaks & drainage problems – if excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior water damage – if the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside.

The contact owned a 2021 Toyota Rav4 hybrid. The contact received notification of NHTSA campaign number: 23v865000 (air bags). The contact stated that while her son was driving down a hill at 25 mph, the vehicle was rear-ended when the other vehicle's brakes failed to stop as intended. As a result, the contact's vehicle was pushed into oncoming traffic. The contact's son veered to the left, then crashed into a plastic barrier, and from the impact the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. The air bag warning light illuminated. The contact and her son went to urgent care. The contact suffered injuries to her jaw and back and had a concussion. The contact's son suffered injuries to his neck and back. A police report was filed. The contact's husband drove the vehicle to the residence and later to the collision shop. The insurance company was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 42,900.

The recall has been in place since 2023 with a tentative resolution date of 3rd quarter of 2024. So far, no resolution has been offered.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Srs airbag system malfunction light came on. After I got gas for the vehicle and got in start up this error popped up. I heard this is a common problem with these vehicles please have a recall to fix the problem.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that the passenger’s seat was not occupied by a passenger or object, but the warning light was illuminated. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The air bag and seat belt warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,777. VIN tool confirms parts not available.