Other Fuel System Tank Mounting Problems of Toyota Sienna

My 9 year old son and I were on our way home from work last night and I heard something snap on my 2001 Toyota Sienna. I then heard something dragging so I immediately pulled over to check and realized the fuel tank was dragging and the back straps holding the gas tank up had broken loose causing the back section of the tank to drag on the road. I had to call a tow truck to tow vehicle to the mechanics. Since I work 18 miles away I find getting to work difficult.

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Complaint: Toyota Sienna 2011 se on 2/3/2016 I took my 2011 Sienna to the local Toyota dealership because the information display screen indicated vsc system warning and the engine light, trac system light, and warning lights were on. After diagnostics the service advisor explained that fuel emission switch valve was stuck in the off position. The technician report identified the part as p2440 evaporative emission pressure switch valve. The switch regulates the amount of gasoline pumped into the tank through the intake and outtake of air. Vacuum hoses connect the valve to a ¿charcoal canister¿ which collects gas fumes from the tank and routes them to the engine for combustion. Unfortunately, Toyota sells these various components in emission system as one unit. The part was $537. 92 and $148. 88 for labor. The suggested cause was overfilling the gas tank. We have never had a problem filling up tanks (stopping before the point of overflow) with many previously owned Toyota trucks and sedans. The core of my grievance is the fact that the owner¿s manual does not specifically caution the owner that this practice can damage or cause a malfunction of the emission system. The manual only cautions the person pumping fuel ¿do not spill fuel during refueling. ¿(p. 150 in refueling section). If this was the real cause for the needed emission part replacement I hope that Toyota will write a clear warning about the consequences of "filling up" in their manual or consider redesigning the emission system. Perhaps this complaint will prevent another Toyota customer the cost and dissatisfaction of this same experience.

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Consumer received NHTSA recall letter 03v291000 on August 2003. Called every month to a local dealer where she bought the vehicle, and still they did have the part to repair gas tank.

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