Toyota Sienna owners have reported 243 problems related to structure (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Sienna based on all problems reported for the Sienna.
My Toyota Sienna is garage-kept and frequently cleaned and waxed inside out. However all these hard work still could not prevent cracking being found on the dashboard on the front passenger side. I have a friend who has similar issue with the dashboard of his 2005 Toyota Sienna van (also garage-kept and well maintained). I am suspecting that this premature cracking is a manufacturing defect which should be handled as a service recall by Toyota. I jhave never experienced any cracking on my other three Toyotas I bought before.
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The passenger side power sliding door is not operating correctly. It will not open or close properly and will not close completely when used manually.
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Drivers side power door would not close all the way. Had to cut cable to shut door.
The contact owns a 2005 Toyota Sienna. The contact stated that when opening the lift gate, the support strut failed and the door slammed shut. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. The vehicle was not repaired. The failure and current mileage was 50,000.
Both sliding door motor cables have broken on my 2004 Toyota Sienna. One door was stuck in an open position, and the other one could only be opened six inches. I have now paid Toyota dealerships over $4,000 to fix the motor cables for both doors. With one stuck open, I couldn't transport my children. I live over 30 minutes to the nearest mechanic, so it was very fun driving the car to a dealership. I think that it is a safety issue especially if the doors stick open. The dealership stated that they have never seen this before, but I am now seeing several complaints about this, and that Toyota has a TSB on this problem.
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Description: front door check popping noise cause: spot weld in door check failed controls door when opening and closing safely. Toyota has TSB nv003-07, but has limited warentee. Expired for me.
Rear sliding door power cable on 2004 Toyota Sienna broke. Causing door to be stuck in open position. Toyota has known of defect and issued a TSB (el004-04) in April of 2004, but did not repair previously manufactured minivans.
The contact owns a 2004 Toyota Sienna. While the vehicle was parked he noticed that the drivers side door check mount panel was no longer welded in some areas. He stated the door made a lot of noise when opened or closed. The contact noticed the failure a month ago. He called the dealer and was advised that they were aware of the failure and it would be costly to repair to repair the vehicle. He called the manufacturer and filed a complaint. The vehicle was not repaired. The approximate failure mileage was 106,000 and the current mileage was 107,000.
The contact owns a 2005 Toyota Sienna. The contact stated that noises were heard from the dashboard. The noise had not caused any problems with the vehicle. The vehicle was taken to the dealer, but the dealer was unable to determine what caused the noise. The failure mileage was 112,000 and the current mileage was 136,420. Updated 4/2/12.
We have a 2004 Toyota Sienna with a right side power sliding door and the door that pulls the door broke yesterday,I see that the cable got rotten and it did not have a plastic cover on it. . I contacted Toyota offices yesterday and the say to me that I should bring the car to a dealer and pay for inspection ant then they will inform Toyota how and why it got broke. . . And Toyota rep told me after that we will investigate if is an isolated case or many people have this problem. . Now this whole repair will cost $1800. 00 just for a cable that got rotten because no palstic cover. . I hope you can take of this . . Please we need your help. . Thanks a lot.
2009 Toyota Sienna. Consumer writes in regards to iowa being included in Toyota recall regarding corrosion of the spare tire carrier cable.
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The contact owns a 2004 Toyota Sienna. The contact stated that the dashboard was fractured near the air bag and the contact was concerned that the failure would result in the air bag not deploying in the event of a crash. The dealer advised the contact to replace the entire dashboard. The manufacturer had not been notified of the failure. No repairs were performed. The current mileage was 90,400 and the failure mileage was 80,000.
Several months ago, we noticed the driver's side sliding door on our 2005 Toyota Sienna le (we have manual doors, not power sliding doors) would not "click" or "catch" and lock when we opened the door. No matter what we tried, the door would not latch and stay open about 25% of the time. A few days ago, the same door started to not close all the way intermittently. While driving, the interior lights and the door open indicator lights will come on and go off at varying frequency. When the interior lights are on, they cause a distraction and make driving more difficult at night. The lights will go on and, sometimes, slowing down or taking a left turn will cause them to go off, but only for a short time. Anywhere from 5 seconds to a few minutes later, the light will be back on. They are on more then they are off. I'm sure our lights going on and off is also distracting to other drivers. I'm fearful the door will one day fly open while we are driving, putting my children in danger. I have not taken the vehicle to my dealer but I will this week. I've read countless accounts on the internet of problems with the doors on the Sienna and I hope when enough complaints come in, a recall will be initiated.
2007 Toyota Sienna. Consumer writes regarding spare tire recall
the consumer stated his wife took the vehicle to the dealer for the recall. However, when she brought the vehicle home, he noticed the spare tire had been placed in the rear part of the vehicle and secured with a strap. So, when the rear seat was placed in the stored position, the spare tire would be placed on top of the stored seats. The consumer stated the dealer never mentioned the condition of the carrier and never mentioned the tire would be placed in the rear of the vehicle. The consumer stated they completely altered the functionality of the vehicle without his consent and it also created a significant safety issue, which meant the tire was not properly secured in the cab of the vehicle. When the consumer called the dealership, he was informed the parts to properly fix the problem were not available.
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Toyota dealer failed to remedy the defect within reasonable time . Recall type-safety recall,severe corrosion of spare tire carrier cable. Model-sienna-model year-2006,mfg-Toyota.
Gave a vehicle a boost one day previous. Closed hood on 2000 Sienna, but apparently not completely. I believe only safety latch securing hood rather than full hood latch. Driving on busy freeway to work fine but returning home on freeway, the safety latch on hood failed causing the hood to flip up and smash into windshield, denting hood and roof of van also. Pulled over to side of freeway safely. Called tow truck to haul car home. Safety latch and full hood latch now seem fine, but will be replacing shortly. Currently only replaced windshield and secured hood as good as possible. Getting quotes from bodyshops for repairs and have contacted Toyota as I feel this is a safety issue. After 6 days, yet to have Toyota call me back. This could have been a catastrophic crash, but thankfully wasn't.
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The paint/coating on my rims is bubbling and flaking off. It has been getting steadily worse since I purchased the vehicle used in 2009. I have not tried to contact a dealer about it as it is beyond the 36 month warranty period and any special adjustment from Toyota likely would be a huge up-hill battle and would probably just end up wasting my time.
We recently had an issue with the pass. Side vent window on our 2004 Sienna. While driving the window was opened the glue failed and the window swung down the side of the van only being held on by the motorized arm. It appears as if the track that the window is attached to has been painted prior to the glue being applied. So instead of glass, glue, metal it was glass, glue, paint, metal. This seems to be a growing issue based on a quick search online. If the glass had broken free of the arm, it would have gone flying into traffic. The dealer and Toyota were contacted and both dismissed the issue.
While starting forward after loading grandson in driver side second row of seats drivers side sliding door opened half way(doors are electrically operated). I stopped and attempted to close door automatically. Door would not close but remained half open. Tried manual operation to no avail. Called tow truck. Tow truck operator examined door and said that the cable that operates door was jammed and the only way to close door was to cut cable. After cutting cable door closed manually. Drove home. If door had opened at speed on highway it would have caused great danger as my grandson was sitting next to door. Called customer service at Toyota to complain. Was given no explanation.
The rear passenger power sliding door failed. The cable that opens and closes the door snapped and then bound up jamming the door open about 3 inches. My children could not exit the vehicle on that side if there was an accident and I had to dissasemble the door just to close it.
2004 Toyota Sienna's automatic sliding door mechanism jammed preventing door closure. The door could not be closed automatically or manually. Circumstances forced passengers, including 4 small children, to travel several highway miles with that door open. In April 2004 Toyota modified that door mechanism for new product and issued technical service bulletin el004-04 "power sliding door inoperative" to correct existing product. Sienna's early 2004 sliding door is a defective product. The Sienna product is a minivan marketed to families and children. As such it is designed to be a closed vehicle. The defective door should be considered a child restraint failure because closed doors are, in fact, the primary protective restraint in a family vehicle. Corrective action we elected is to cut the automatic door's tractor cable. That frees the door to close and permanently disengages the defective door mechanism.
Power sliding door on passenger side does not always latch. It appears that the motor is too weak to make the door latch fully. This does not happen all the time, and it seems to be random. Have noticed that the door seems to move more slowly when it has the latching problem.
The contact owns a 2001 Toyota Sienna. While the vehicle was being serviced, the contact was informed that the spare tire was missing. The contact referenced recall 10v160000 (structure) and was informed that the parts were backordered. The vehicle had not been repaired. The failure mileage was approximately 141,000 and the current mileage was approximately 150,000.
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The contact owns a 2008 Toyota Sienna. The contact stated that NHTSA campaign number: 10v160000 (structure) exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact did not experience a failure.
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Nhtsa recall 10v160000 resulted in my spare tire assembly being placed in the rear area of my van, my dealer told me it was a temporary fix until remedy parts were available, a week or so. That was August 17, 2010 and they still claim that the parts are not available (October 18). I am concerned that the wheel assembly could fly forward in an emergency stop from highway speed and cause injury to the car occupants. No such incident has happened yet but my concern is increasing. Neither the dealer or Toyota seem concerned.
The contact owns a 2007 Toyota Sienna. The contact stated that the dealer only performed part of recall 10v160000 (structure); the cable was on backorder and was not able to be installed. The contact had not experienced any failures, but the dealer placed the tire in the center rear of the vehicle and the contact was concerned. The contact was told it would be approximately three months before the part would arrive. The current mileage was 31,322. Updated 1/19/2010 the consumer sold the vehicle on 12/28/10. Updated 01/27/11.
The contact owns a 2003 Toyota Sienna xe. The contact stated he received a recall notification under the NHTSA campaign id number 10v160000 (structure). The authorized dealer was notified to schedule an appointment for the remedy repair; however, the time frame provided for the repair was not compatible with the contact's work hours. Also, the contact stated the dealer should provide a free rental vehicle during the time of the recall repair. There was no failure related to the recall defect. The vehicle had not been repaired at the time of the complaint.
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The contact owns a 2008 Toyota Sienna. The contact received a recall notice, NHTSA campaign number 10v160000, structure in reference to the corrosion on the spare tire assembly. The vehicle was inspected by the dealer who informed him that there was nothing wrong with his vehicle. The vehicle was not repaired. The failure mileage was approximately 18,000. The VIN was unavailable. Updated 01/11/lj.
The contact owns a 2005 Toyota Sienna. The contact stated that when taking his vehicle in for an inspection they informed him that the spare tire has corroded, could possibly detach from the vehicle and impact with another vehicle. The contact referenced NHTSA campaign id number: 10v160000 (structure). The contact also wanted to mention that the recall only involves 20 states and believed that it should be expanded. The vehicle had not been repaired. The failure mileage was approximately 58,000. Updated 02/03/11.
The contact owns a 2007 Toyota Sienna. The contact received a recall notice for recall 10v160000 (structure) and took the vehicle to the dealership for inspection. The dealer took the spare tire from underneath the vehicle, placed it inside the rear of the vehicle and tied it down with a bungee cord. The contact did not feel that the repair was adequate or that the bungee cord would hold the tire securely. The contact called the manufacturer who offered no assistance. The VIN was unavailable. The current mileage was approximately 32,000. The failure mileage was approximately 27,000.
At about 107,000 miles, our 2005 Toyota Sienna driver's side door began making a loud popping. No incident led to the initiation of this noise. Investigation revealed broken welds at the door stop connection. Further investigation revealed a significant number of other complaints including a service bulletin (nv003-07). Toyota was contacted and after about 2 weeks of follow-up, it was determined that they would not assist us in any way citing a lack of "service history" with the dealership. We were over our extended warranty mileage by about 7000 miles and the time by about 3. 5 months. We are the second owners of the van, but the original owners were my wife's parents. Nothing has been done so far to repair the door. A proper fix would include installing a new door. We are a middle class family working on a budget though so that is out of the question. We will have to find an alternative. Options include 1)removing the door stop allowing the door to freely swing. . . Definite safety concern. 2)drilling out the spot welds and mig welding them back. . . Nobody is having any luck with this from what I am reading. 3) drilling out the spot welds and attaching with a bolt. . . Only temporary from what I am reading. . . Cracks form in the welded materials. The temptation is to temporarily fix the problem and then sell the vehicle. We are honest faithful people so I would not be able to stick another family with this issue. Some might argue that this is not a safety problem. Since the stop is still partially attached, my wife has been entering and exiting through the passenger side door to prevent any further damage. Complete failure would result in extreme difficulty fixing it and pose a serious threat to one of my three unsuspecting children when they open it up. I have already read of children being hurt by a free swinging Sienna door. This is a manufacturing problem. Welds aren't supposed to break. The materials between the weld should break first. It was a bad weld from day 1.
Automatic rear doors will not lock or unlock or open or shut with remote. Are extremely difficult to open manually. I was told they could be repaired at a cost of over $1200 per door. I also had a problem with the rear automatic hatch which was repaired under warranty. I see a pattern here.
The driver's side door is falling off of my 2005 Toyota Sienna minivan. Toyota issued a service bulletin recall for this defect in 2005. The problem 1st appeared in my car in March 2007. The folsom lake Toyota dealer repaired my vehicle by sending it out to a welding company to be repaired. I was provided with a rental car at no charge by Toyota. The description of the defect, as stated on the repair slip is as follows: ". . . Found door deformed and weld broken inside door , 23 replaced drivers door check, sublet to body shop for repair of door. " I have a copy of this original repair form. The 2nd time this defect re-appeared was on July 8, 2010. I immediately reported the problem to Toyota corporate, was assigned case # 1007081422 and was advised by the Toyota corporate representative that the Toyota of richmond, indiana dealer would be calling me within 3 days to make an appointment to bring my car in and receive a free rental until my car's deformities were fixed. The dealer failed to respond within 3 days, and I called corporate again on 7-14-10 and spoke with catherine. She sent another request to Toyota of richmond and said that I would hear from the dealer within 24 hrs. Again, Toyota of richmond failed to contact me. I called Toyota corporate moments ago (7-16-10), and jessie said they have no control over their dealers fixing Toyota defects and that I should try to contact them myself. Toyota has a legal and ethical responsibility to fix their known defective problems. After all of these failed attempts to get richmond Toyota to contact me to initiate the repair process, Toyota should be fined and/or Toyota should be prohibited from selling in the us marketplace. The driver side door is clearly falling off and will cause injuries when this happens.
Hi, I bought a Toyota Sienna 2wd in 2009. Toyota had a recall on the minivans due to the malfunctioning of the spare tire in cold climates, but did not include iowa in it. They have not sent any communication in this regards to end customers. Updated ivoq 08/05/10 updated ivoq 08/31/jb.
2004 Sienna le passenger side power sliding door. Cable which pulls door open has snap. Door is no longer operable. It cannot be opened either electronically or manually. Poses hazard as occupants cannot exit out onto curbside.